Growing up, my family always had a Costco membership and I've always enjoyed going to Costco for their food samples, amazing finds, quality products, and great value. Since 1995, Costco started their exclusive Kirkland Signature foods and household products. As an Executive Member, you can earn up to $1,250 on eligible Costco and Costco Travel purchases (this is a pretty nice reward at the end of the year), Executive Member Shopping Hours (usually an hour earlier than other members), includes 2 membership cards, and more. Costco Travel offers everyday savings on top-quality, brand-name vacations, hotels, cruises, rental cars, exclusively for Costco members. If you haven't taken advantage of Costco Travel, you definitely should check it out. There are some great vacation packages. Costco in Westbury, NY is conveniently located in the same shopping plaza as Five Below, Total Wine Spirits & More, Walmart, Best Buy, and a few restaurants. Parking used to be okay depending on the day and time you went, but recently it's been pretty bad all the time. What's worst are the lines to checkout. It wasn't always like this! Inside the warehouse, there are staff available for assistance and the shelves are stocked. I really like how Costco is carrying more and more Asian products. I've heard that the other Costco in Nassau County in Oceanside is not bad and much better. I love being a Costco member and though can be a challenge sometimes, I will wait in the long queues. It's the only exclusive "club" experience I get. lol. read more

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My friends told me this is one of the busiest Costco in Long Island, wow they weren't kidding. Finding parking can be a mad house just like navigating the crowds inside One of the few Costco trips where I can say; I didn't overbuy and stayed within budget. Overwhelmed by the chaos. The store has a nice selection of products, staff do their best with the chaos around. I like that while waiting in line for check out that they had an employee scan all the products in my cart and we didn't have to unload and scan at cashier. Great time saver. ** parking spots are smaller than average Costco lot * tire center and gas available. * lines move pretty fast. Despite the size. Hubby was holding our spot in the return line and by the time I came back from the liquor store. We had nearly reached the front. read more

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This Costco used to be our regular stop way back when my son was still in diapers because they stock diapers & formula in large quantities as well as paper towels, toilet paper and everything else. We rarely left here without a long receipt of over $200 and that was over 20 years ago! We stopped coming here because it just got crazy crowded in the parking lot, as well as inside the store. For this recent visit, we happened to be across the street for a Yelp event and decided to get in a little shopping. This brought back all the parking lot nightmares. Once inside, it was just more unorganized chaos, but we found everything that we needed. One highlight was that they have Ahi Poké here in the prepared food section that is rare at other NY/LI Costcos. The checkout lines were long, but they moved quickly, with extra associates helping at each register. Lunchtime on a Saturday here is a mistake. At the food court kiosks, I ordered a whole pepperoni pizza ($9.99) plus a couple of 1/2lb hot dogs ($1.50 ea) & drinks because it's the best deal in town. But it took over 40 minutes to get our food because it was just that packed with people stacked 4-5 deep. Never going to come back to this again. read more

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We've been going to this store for decades. It has always been crowded, but we could usually find an off time. Now the parking and crowding are so bad that I do not consider this place as a viable option. We've experimented with using the Costco in Lake Grove, tying it in with visits to Wegmans. Life is too short to put up with something this awful. In read more

This place is well stocked, my compliments end there. Spent a lot of time looking for merchandise and there was no one to ask (they seemed to be hiding) when I finally found someone she directed me to the front desk. (That means abandoning the shopping cart). The lines to pay are very long but there are plenty of empty cash registers. A big waste of time at store that could get the people in and out in half of the time! read more

Costco - Store - Wholesale Stores Near Me - Westbury, New York

I usually go to this Costco location even though parking can sometimes be a bit challenging, because the Optical Department there is simply fabulous. Ann is just outstanding: so attentive, knowledgeable, patient, and genuinely helpful. She made the whole experience easy and pleasant for the whole family ( my daughter , my dad and myself). She has a great sense of humor and such a positive attitude that every visit becomes a pleasure. Truly exceptional customer service. Thank you so much, Anne=! And I also want to give a big shoutout to Yan, who helped us previously and was equally terrific and knowledgeable. He was actually the first person who finally taught my daughter how to properly take off her glasses! Amazing team overall. Thank you so much, Ann and Yan! read more

I've been here 3x in 1 week- my first ever Costco membership experience. This location is definitely like a madhouse like how other reviewers described it and it doesn't matter what time or day you go, it's always going to be crowded & busy but the lines do move fast though. It's pretty stocked for the most part- I especially love getting the snacks, frozen meals, prepared and pre-marinated foods. I finally understand the hype and why so many ppl love Costco- bulks at a cheaper price & can't forget the $1.50 hot dog combo + pepperoni pizza. Very worth it, also had to open up a Visa lol read more

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This Costco is always a pain in the b--t to park, then you go inside to shop and its always very busy no matter what time you go. But i have to say it has a lot more variety than BJ's and prices are pretty good. Then to pay another challenge, long lines but they are pretty quick. So my advice if you are in a rush don't go, just order online and have it delivered. save yourself a headache. read more

3.5 stars! I came to this costco to get some groceries and the moment you walk in they ask for your card. Once your scanned in the shopping begins! This costco is huge but one of the only costcos in nassau county so it get super crowded. I park by five below and walk because the parking lot can be overwhelming. They have such a great selection of all items and everything is always pretty much stocked. Lots of organic items and cultural items to spice up your at home meals. They have a great food court and have such great prices. My only complaint is the prices on red meats. They are overpriced in my opinion compared to other supermarkets even though they sold in bigger packages. The value of the kirkland brand is amazing and I will definitely return. read more

Although it can get very crowded, this is my go to Costco store. I usually arrive 30 minutes before they open so I can get a close park. As all Costco's it's a huge Warehouse. There are a variety of things from clothing, foods TVs, car oil , the pharmacy and their infamous rotisserie chicken for $4.99. I appreciate that I always get all of my produce, meats, and fish fresh every time with huge varieties. The customer service is always great and the lines move fast. I'm a regular here and plan on keeping it that way lol. read more

Costco - Wholesale Stores Near Me - Westbury, New York

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So here's the thing. I absolutely love Costco for its wholesale pricing and having to be an actual member to even get in. However! The parking lot here gives me anxiety each and every time I visit. Parking IS available but you have to be strategic and not rush. Also the line to exit the damn place is always a nightmare. It's great they check each and every receipt but it completely slows the line down when you have already paid and just want to go home. Maybe they need more team members to handle the exit line? Otherwise, this location is huge with a ton of items to choose from. Prices are great. The employees are helpful. It's not a bad shopping experience at all once you're inside. read more

The crowd is always outrageous, but since this is the only Costco in Long Island, you have to fight your way in and out. Going on weekdays is better than weekends. read more

One of my favorite pastimes is browsing the aisles at Costco and sampling all the delicious treats! Lol. Despite the occasional chaos, I always enjoy shopping here, especially during the holidays when the store is filled with seasonal treats, decorations, gourmet foods, and so much more. For me, the membership is absolutely worth it. At the end of the year, I always get a check that I can use toward my renewal. Even with the busyness inside, I can always find what I need, and if a shelf happens to be empty, the staff will gladly check the back stock for you. The prices are great, often lower than other membership warehouses. They also have a separate smaller store for adult beverages, with some good deals. Costco goes above and beyond with its additional services, like RX refills, optical services, and even filling my dog's prescriptions! Oh!! Before you leave, don't forget to swing by the food court. You can grab a hot dog or a slice of pizza with a fountain drink for just $1.50, talk about a great deal! read more

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The best chocolate chip cookies. Parking is a drag, but worth it for the deals. They always have plenty of stock so I get everything I need. This is not a place to go run in because you need a cup of milk. However, I am always happy with the service and selection. read more

Rude employee working self checkout. I am handicap and asked for help scanning items in cart and AGUEDA refused to help, saying all small items have to be scanned and she won't help. She then stepped in at last moment to scanned eggs only and nothing else. I didn't need her to scan the eggs I needed help with the small frozen food boxes and the spaghetti sauce is all. This is a disgusting location and clearly they don't care to work and are #lazy read more

Costco - Wholesale Stores Near Me - Westbury, New York

No regular coke, no ice, no ice cream! Only two upset employees working at the window. I guess the food department never makes money, no point to add more staff? read more

Very well stocked Costco however, this one is extremely busy and the parking lot is always packed. The staff is friendly and generally helpful. I cannot say the same about the customers. Too many rude customers. read more

This has to be the busiest Costco location on all of Long Island including the one in Astoria, which is really saying something. I grew up down the street from here and parking and congestion inside the store have always been an issue - but with the shops that have opened surrounding this location it's become even worse. The positives about this location are definitely the selection and the service. Somehow, despite all the chaos, employees here are always helpful and in a good mood. I've found items here that I haven't seen at any other Costco. The clothing section does sell out of small and medium sizes quickly, but if you hit the timing just right sometimes you have your pick when things first get put out. Obviously it's Costco, so you can't beat the value and the deals, and especially the return policy. But if you're the type of person who likes to peruse aisles at a leisurely pace, this is probably not the location for you. read more

Know what you're shopping for before you arrive. lots of gimmicky things you can spend a lot of money on quickly, but great prices on certain staples. Plan ahead - maybe you can share things with a friend or neighbor. Good deals on loss leaders like rotisserie chicken and ribs; high quality meats and veggies. Some people swear by their baked goods. If you're buying electronics, do your research upfront. Cleaning supplies, laundry detergent, etc good prices. Paper goods may be more reasonable on sale at supermarkets and if you don't have a lot of storage space, many items will be too bulky to consider. Great for families read more

I just had the worst experience of my membership lifetime in Costco westbury. when I tried to return a Dyson v11 which I purchased for 630$ on line , the manager was very rude and unprofessional and refused to take it back and his logic was that this vacuum lived its life . why did he think that he is some kind of engineer to make this kind of assumption??? and a $630 vacuum should last 20 years like my old model that's still running after 25 years . Nick ( the manager ) took it upon himself to change Costco's return policy which was shocking to me . and his approach I found rude and disrespectful. I shop at this location happily for past 20 something years and I spend a lot of money on weekly basis and I didn't expect this approach. I hope they start training their managers so they will be more respectful to their customers. read more

This was by far the worst experience I've ever had at any Costco. On September 30th around 7 PM, my membership card was suddenly frozen during checkout at the Westbury, Long Island store. A staff member who claimed to be the manager told us it was because of a $60 rebate check from our previous visit -- and that we now had to pay it again in cash or by credit card before we could finish shopping. What made it absolutely ridiculous is that the same person had told us during our last visit that using the electronic version of the rebate check was perfectly fine, and that everything had already been settled! When we pointed that out, he admitted it was their mistake -- but still insisted that we had to pay for it! How absurd is that? We asked to cancel our membership on the spot, but were told we couldn't even do that unless we first paid that $60. Every single employee we spoke to just repeated robotic answers like "there's nothing we can do," showing zero empathy or professionalism. It honestly felt like dealing with robots, not real people. A few days later, we got a call from Costco customer service -- just a short apology and no solution at all. This store's management and customer service are beyond disappointing. Costco should seriously look into how this location is being run. We deserve an explanation, an apology, and compensation for the wasted time and frustration caused by their own mistake. Absolutely unacceptable experience. read more

I've been to several Costcos in my life. Like most Costcos, most products are sold in bulk (aside from clothes) and truly meant for a family of 4+. I've been to a few in the city, but when we checked out this spot, I noticed it had more variety and was well-stocked. This was on a Monday morning though. We stopped by for a specific product and found it here. Costco is located in a popular shopping center with multiple other stores sharing the same parking lot. It was still appealing because Costco was huge with its own liquor store, tire store, and food court. They also have a can recycling area, which is typical of most Costcos, but this location seemed like many came here to do that. The employees seem to do most jobs pretty quickly and the wait is not long. I will definitely be coming here more often. read more

Always packed but centrally located on old country road- with five below, walmart next to it, Target within 5 min drive etc. it has a big free parking lot but always congested. It has tire department. Self service check out available. Customer service at return department is usually good. As I mentioned, it's usually crowded. Usually things are pretty well stocked. Fresh produce and fruit. read more

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never come to costco tire center in this are costumer service not even close to other tire dealer they will tell you to comeback another 2 hours then after 2 hours they will tell you another hour without even explanation read more

Avoid at all costs. No matter the hour or time you choose you will encounter a packed store that could be considered a borderline fire hazard. Management should do a better job of managing the layout of the store, regulating the number of customers permitted into the building, or taking other measures to stop the permanent traffic jam that is Westbury Costco. There are other costcos on Long Island and I will be making the drive to them instead. read more

Great selection fast checkout Costco brand products are excellent in quality and price read more

Usually don't have much of an issue with this Costco - people just mind their own business. But this time I was hounded by 3 staff at checkout trying to get me to sign up for the Executive membership even after I listened to the benefits & politely declined the first time. At some point while 2 staff members were telling me how much "I could save with the cash back" for the 3rd time, the cashier checking out my items decided to chime in & started loudly announcing my checkout total and that I was buying SOO much stuff so I should upgrade. I had to say no over 5 times; they only stopped because I had already paid and was pushing my cart past them to leave. Also, apparently they had no inventory of Kirkland Signature brand TP? There was only Scott's brand toilet paper (1-ply) left and no other brands. read more

I haven't been to any Costcos outside of this location, but I always enjoy my experience here. The inventory is extensive and well stocked, the employees are friendly and the selection of the perishable merchandise is always fresh. One downside is that it can get very busy and crowded during peak hours, leading to long lines and extended checkout times. The food court is similar to any other Costco and the workers are usually polite and bring your food out quickly. The prices are very fair compared to other supermarkets and of course you are buying merchandise in large quantities for this luxury. read more

This is for Austen in the hearing aid department. He is so helpful and kind. He cleaned and repaired my mom's hearing aids while we waited and gave her a pack of extra filters and tips so she can replace them herself. He's super nice. read more

Review of Costco in general: 5/5 stars for amazing products and amazing deals. They are truly the place to go for bulk items. Their Kirkland brand is also too tier. You can find anything from food, stationary, cleaning, clothes, etc. you name it, Costco has it. You can even get plants here!! I have a household of 3 adults, and still consistently shop here Review of THIS Cotsco location in Westbury: 1-2/5. Truly an exhausting and daunting experience. From the second this store open, likely until it closes, it's packed. There is rarely parking in the area and I've seen the poor cart gathering employees travel far and wide to retrieve the carts. Also the etiquete of the clientele is often horrendous- people blocking aisles, putting things back in the wrong spot, stopping short, etc. We make the trip here as infrequently as possible. If the Melville Location is close-ish to you, or really any other location, I would 110% recommend making that detour read more

I rated them 4 stars although think they are about 3.5 stars. Everyone knows COSTCO so I'm not going onto great details. PROS: convenient, warehouse pricing, some items are cheaper in store than online, this location is very clean, the help is nice when you can find someone. CONS: Not enough staff to assist customers in the aisles. Hard to find certain items, long lines to check out, see photos. This particular location was well stocked and open later than the one in Brooklyn. Parking was better here than in Brooklyn as well. I would recommend this location although traffic in the area on certain nights snd weekends can be unforgiving on Old Country Road. read more

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During COVID the lines for this Costco sometimes stretched to an adjoining mall which was a huge turnoff. Often times I'd drive by to check the line and leave when I saw the line to get in. It's not just the line to get in but once inside there was also a line to check out that would stretch from the front to the back and sometimes double up. Then as any Costco shopper knows, once you get checked out, you'll have to deal with yet another line at the door to leave. Recently introduced Self checkout lines have helped alleviate some of the checkout wait so kudos to Costco for implementing. Now if only they could do something about the customer return line,..... This Costco for some reason does stock some harder to find items I could not find at other Costco locations so that's a plus for this location. Keep that in mind if you are searching for something that you can't find in other locations. On a recent visit I needed minor medical attention and met with several really helpful staff at the front to provide assistance. Bandages, towel, antiseptic spray was provided which was really thoughtful. I think it was a manager that provided the assistance so kudos to the management team for their help. read more

Keeping it strictly to the staff. No one knew where anything was. "Where can I find Q Tips?" - Go to the front. "I remember getting chicken pot pies once, and I checked all the freezers, do you still carry them?" - Did you check the freezers? Them.."Move all your items to the belt!" - Ohh I thought if I put all the barcodes up, others usually just scan it that way. "No! Move them to the belt!" read more

the worse COSCTO ever in this location.. the staff are not friendly at any coscto. they're the worse.. the items they sell are expensive. to crowded..people that comes here are trash. cant find parking..bathrooms are so dirty.. if u want to do #2 for get it? no tissiue for u.. 0 stars.i would give .. read more

Costco - Wholesale Stores Near Me - Westbury, New York

The bottle and can area is neglected. Most of the machines are full. or the message on the machine says out of service. I've tried to redeem cans and bottles that I bought at Costco every time I go there the redemption machines are always full. read more

This Costco is very busy. It takes forever to find a parking spot. I stopped by this Costco just to get an 18" pie of pepperoni pizza for $9.95 and a few items in the store. It was crowded in the store, but for some reason, the checkout line was quick. Where did all the people go? read more

Costco - Wholesale Stores Near Me - Westbury, New York

No complains on food quality. It would be truly perfect if offers more healthier ingredients and cooking methods. read more

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Costco has great values if you are good with buying products in bulk. The store is meticulously organized with plenty of national brand products. They also have their own brand, Kirkland, priced below competing name brand products. My favorite items from Costco are their cheeses, seafood, meats dog treats, bottled sodas & drinks, and other disposable items. On a busy holiday week, beware of people blindly driving carts through the aisles. It could be dangerous. Cashiers are impressive. They work amazingly fast and always seem to have a friendly demeanor. And the cashier system in one of the busiest Costco's I have ever been professionally managed. read more

Costco - Wholesale Stores Near Me - Westbury, New York

Costco is a great stote it's not to far from where I live and there wine and scotch section are second to none.

They've got everything you would hope to find at a Costco, but GOOD LUCK. Good luck finding parking, good luck navigating through the crowd in the store, good luck fighting your way through the checkout line, and good luck holding on to your sanity. read more