Going to the micro center was a pleasant experience. The micro center is a huge electronic store with a vast selection of accessories and product as well. Since I recognized that feature and I knew I'd be there all day perusing the aisle searching for what I needed, so I took advantage of using the knowledge bar. Yes! They have an actual knowledge bar. The associate manning the knowledge bar instructed me to speak with the mgr named Marcus. Let's talk about Marcus. Marcus is very knowledgeable and knows his stuff, Marcus provided one on one interaction from start to finish. Showing me several options in case one product didn't fit. Marcus is a great listener, a customer service representative must have that distinct quality, that's why Marcus was able to offer alternative selections. Marcus worked hard to deliver exemplary customer service that concluded with a sale. At checkout they have a monitor that informs you of what register you are to step to. It speaks the number. How cool is that. I would say, if you need anything from A to Z that deals with high technology or electronics, the micro center is where you need to be. Take my word on that and you can also make a purchase that will allow you to... Inspire more, Yelp more! read more

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Actually, I would not trust anyone else with my lab top and or purchase a lab top or tools except from this store. And their computer repair area has the best qualified individuals on staff. There have been a few changes as you must make an appointment for any tech repair needs. The pricing for repairs I find a bit higher then others for example I checked the price at one popular location and it was at least $30 lower then the Micro, but I think it worth it even though the price hurts LOL Good location, and plenty of parking. read more

Micro Center - THE STORE FRONT - Computers Near Me - Westbury, New York

We were purchasing a new computer. Kevin (the salesperson) was excellent. He was knowledge and patient. He professionally responded to all our questions and offered suggestions based on our needs. Highly recommend him. read more

I bought all my Western Digital external hard drive at this store and I have been completely satisfied with the items. I like how I occasionally get a mailed coupon from them for a free flash drive which has been very useful. read more

This is the place to go if you are having problems with your laptop. You can make an appointment or just walk in. They handle the diagnostics on site for a very reasonable feee. No waiting or mailing your device to the manufacturer. Once diagnosed, they can fix the problem on site sometimes as quickly as the next day. They explain everything in detail. There is never any pressure. Such nice people at the Westbury store. It was especially good to deal with the very affable Brian. In general their prices are good. The service is even better. read more

Do not trust them I went in asking for a virus protection for my lop top they told me yes I needed it meanwhile I just found out my computer already comes with lifetime virus protection and you can't have more then one form of protection. Don't trust them They are not truthful. read more

Lovely store with lovely people EXCEPT that awful, annoying, grating chud Bart (Bartholomew). Not only would he constantly undermine anything I wanted to do or buy, he constantly pushed higher priced items and was obsessive about putting "his sticker" on it (commission I guess?). He even recommended a grey market key site for Windows 11. The best part is, all the things he recommended, except the case, completely crapped out/got us scammed. The PSU he recommended we had to return right before closing because it literally blew up on the inside. I smelt smoke. We went back to grab the brand I INITIALLY WANTED IN THE FIRST PLACE, and guess what? It worked PERFECTLY! The key site he recommended literally scammed my boy out of $30. Guess what? The key site I recommended got him a key for $6! The only thing that worked that day was the cooler. BECAUSE WE WENT BEHIND HIS BACK AND GOT AN AIR COOLER LIKE WE WANTED instead of the AIO he pushed on us (with his stupid sticker). I understand that maybe someone like Bart would be great for a first builder, but I have also been building PCs for over a decade, for myself and others, and we just wanted to be left alone. We made that pretty obvious, but he just had to put his sticker on everything. Pretty funny that the worst Microcenter employee I ever met gave us two DOGSHIT recs that blew up and scammed us. read more

What the F*ck happened to this place?!?! Absolutely no customer service on the selling floor!! I'm standing here for 20 min, and there is absolutely nobody to help! What happened to customer service?? read more

Helpful in helping to find a new Mac while also figuring out the issue with my prior Mac. They promptly addressed the issue and had my Mac ready to go the next day. Thanks guys read more

Micro Center is your one stop shop for all your electronics needs, wants, and browsing. Micro Center has electronics, PCs, laptops, Apple products, and much more. There is in-store pickup, deals, and expert same-day tech support. Many items are also on display for you to touch, feel, and test. The aisles are labelled appropriately and organized. Staff are also walking around offering their assistance. Micro Center also offers freebies (via coupon, redeemable in store) when you sign up for the E-Mail newsletter. read more

Micro Center - Computers Near Me - Westbury, New York

I buy so much stuff at Micro Center. Lots of flash storage sales. Recently I got two graphics cards and various items that I didn't need but needed in my life and this location was clutch with the inventory. Check the website inventory for big items before choosing a location to pop into. Recently this was helpful as Westbury had multiple cards I needed and Flushing only had one in stock. read more

Micro Center - Last gen chips are sometimes featured in bundles for amazing savings - Computers Near Me - Westbury, New York

I had a terrible experience at MC today. I brought a business check. First, I was told that it would take a HALF HOUR to accept the check then it was denied after 40 minutes. No reason. I own a major company with plenty of money in the account. The managers seemed apathetic to the cause, nobody cared that I spent an hour picking out a computer. I asked them to call this 3rd party check authorization company and they told me the denial of authorization is final. I pay with a business check in many other companies. This is a recognized company in with doing 30 years of business on ny. I'm so mad that I had to abandon my cart and walk out being treated like I was trying to scam them! I definitely will never be back and I'll buy the same machine online. $2400 sale lost. 6318346988 my number for managers to talk. Salesman Kevin was great. read more

What the hell has happened to your tech center?? I've been buying stuff and getting service from MicroCenter for at least 12 years and up until now, I've been very happy. As a matter of fact my last 3 builds, except for the WD hds were all from your parts dept.. Service on the other hand has fallen off, a lot. My last 2 visits have been disappointing. Last Tue., 9/9 I dropped my PC off along with a WD Black 6 TB HD. The problem was that one of my game drives had failed and there was a boot issue. I received an email on the 11th giving me a diagnosis. I needed a Bios update and my drive was bad . I called on Sat., the 13th and ok'd the Bios update and told them to that the drive only had Steam files so just exchange the bad one for the replacement I dropped off. I've heard nothing until today when I called. I was told that my pc was in the service area and that nothing had been done yet. I explained that it had been there a week already and I was told point blank, that there were other repairs ahead of mine. I asked when I could expect to get my pc back and again the response was less than understanding , "Next Week". Since I was told that the issues had been diagnosed, I asked " to install a hard drive? There as silence, I then asked if my computer was apart and the answer I received was no, you can come and get it if you want. What the hell?? You guys sell computers, you know that people really depend on their computers, service should have that in mind when dealing with folks with service issues. I'm just thankful that your sale s dept. is still top notch and I bought a laptop for just such occasions. Service needs to do much better. read more

Just decided to upgrade my desktop. I began talking to Ryan in the computer department and got excellent advice before, during and after the sale. Sadly for him, I will seek out his advice in future purchases. All of the staff in the middle aisles are helpful in finding cords and adapters including Jack whhelped me this morning. read more

If you're a gaming or tech nerd like me then you will love this place! They have everything from gaming PCs, Keyboards, Gaming monitors, projectors, every type of cord or usb you can think of! The employees are very helpful and friendly, and the place is pretty big! This is by far my favorite place to shop when I'm looking to upgrade my setup! read more

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Have alot of items just no phone # to call is not cool. If you need to contact them its impossible

Customer service was top notch! The motherboard we ordered for pickup wasn't actually available so they upgraded the part at no extra cost!

Rude technology personnel. Dismissave of my service needs. I put my hands up in surrender and left that place. I went to Best Buy and had a lovely experience and I spent $1097.07 in Best Buy. read more

The guys in the back by Micro Center, Sander in the back the guy by the laptops in the back, but just jackasses and there mean and rude and mean and nasty in the back too, especially a big fat guy too, and the whole four guys ganging up on me too telling me to get out of the store and also kick me out of the store too. That's so not nice. read more

The professional and patience of the sales person Sam! He assisted me with all items that I needed to work from home.

I had a question about my laptop computer when the computer speaker stopped working. Andrew did a great job analyzing the problem and figured out what the problem was. Thus saved me from having to buy a new laptop. Thank you Andrew. read more

This place used to be my favorite store to stop by for computer and electronic parts. However recently they've dropped their Quality Assurance and customer service and the store has become a mess to navigate. A lot of items are not shelved properly with boxes half opened and packages on the floor. I recently needed an emergency part to process a build for a client and both called and checked online the product was available. Both times they confirmed they had 3 in stock. I drove an hour out to the location and spent 30 mins trying to find the part with a worker. It turned out they mislabeled the part number with another item and had not updated. I didn't want to have one bad experience ruin my outlook on this place so I came back two more times and it was still messy and unorganized. I hope things get better after the pandemic. read more

Micro Center - Cr 10 - Computers Near Me - Westbury, New York

I brought my PC in on a Tuesday to have it serviced. Their 'free consultation' was actually just an incredibly rude/snarky woman telling me that it'll be $50 for them to look at it. 10am, maybe she's still mentally asleep. Fine. I call that evening as I was assured 'same day service' and was informed it hadn't even been looked it. Call the next day and I'm told that the motherboard needed to be replaced, and that I should just buy one of their board/processor/ram bundles. There's the upsell I've read about. Fine. So I do. I then wait another 24 hours to then again have to call myself about the status. I'm told by the manager it'll be done at noon. I go in at 1pm. The gentleman working the counter proceeds to tell me they did all sorts of QA tests and driver installs and all that. Cool. Just excited to get my (finally) working PC home. I get home, plug it in, and its completely dead, and not only that, it smells like its burning. Honestly my fault for not making them boot it up at the store and just taking their word for it that it was working. So then I trek back to Micro Center for the 4th time to drop my PC off AGAIN and am told 24-48 hour turnaround. I essentially told them if they try to charge me again, I'll be getting my attorney and the BBB involved. I hope the owner/managers read this. Your staff seems absolutely miserable. Everyone in that store looked like they just moped around and took their sweet time to even acknowledge my presence let alone want to address my issues. I took my PC here because I was assured of same day service and because of the reputable name, and we're now going on Day 4, and 4 trips back and forth only for them to STILL have my PC (for a second time now) and for me to STILL be waiting for an answer (of which I'm going to have to reach out myself because even though they tell you they will reach out, they don't.) Prices for hardware are decent, so if that's all you need then you're good (as long as you don't mind just being outright ignored in the store). But do yourself a favor and avoid the 'knowledge bar' at all costs and go somewhere else. I'll update my review if they somehow decide to try and make this right by me, but to be honest, I don't see that happening. -- Update Microcenter did attempt to make this right by me so I'm upgrading my review from 1 to 3 stars. The gentleman at the counter upgraded the ram in the package I purchased to something a little better, and the reply below was nice to read. Unfortunately it doesn't make the overall experience any better, and I still don't think I'd take my PC there again for service, but as I previously said the prices are decent so if you need to just shop, its a good place to go. read more

This is totally a tech Heaven! I believe that this is the first MC in NY, now there are a total of 4! All the new ones are much closer than this one. I have probably been to this store 50+ times over the years. Anything, and I mean anything that you need when it comes to tech, 9/10 they probably have it. Since I have come here so many times over they years, this will be more of a general review of all my experiences rather than a specific time or 2. I purchase all my PC's from here now, and I get all my client PC's from here as well. I highly recommend their PowerSpec brand of PC's. Same parts inside, their label, 20% cheaper... Easy Choice. Staff has always been super friendly and super helpful. They really go out of their way to hire staff that has an incredible knowledge about the stuff that they are selling. Obviously everyone doesn't know everything, but if the associate helping you doesn't have an answer, they will get you an associate who does. I sometimes get their extended warranty, and it does pay off! I bought a floor model old school tablet years ago, power cord broke in it, they fixed it for me! My latest time here, a friend was getting a new PC. They were sadly scammed and they cancelled all their CC and changed all their accounts. They tried getting a new PC, but their CC denied it. MC held it for 2 days for them while they got it fixed. I will say that 8 years ago, their repair service was a tad bit slow, but I haven't used them in years. Store may seem packed, but it is always super neat and organized! If you need a PC or a part, they have some of the best prices around. All in all a wonderful store with super competitive prices. If you need anything to do with PC's this is your store! read more

Quick and easy fix to my iPhone issue. Andrew was great- super helpful! Highly recommend!!!!!

Can't say enough great things about the employees at this location- I was there this evening (01/15/24) because my month-old upgraded extruder had malfunctioned. I used the stock extruder for years, so I knew I must have gotten a defective unit if it crapped out after only a month, but the defective part required extensive disassembly to even reach the problem area of the components. Creality, of course, doesn't offer the extruder components independently, so I was not optimistic upon entering the store. However, one of the managers retrieved the original kit for me and an employee helped me disassemble the entire unit to retrieve the part that was broken on mine and allowed me to swap out the parts. I was floored, a number of other staff stopped by to see what we were doing and brought us different sizes of Alan keys/etc. I am so grateful this place exists, it helps to be able to talk to a HUMAN when you're learning about complex tech (as opposed to chatting with a customer service bot). I've had similar experiences every time I've been to this location, so I know it wasn't just a one time fluke. Thank you all, especially Reese (? I think that was his name) for coming in clutch with the magnetic small parts tray ! read more

bought an open box 3d printer was assured it was complete and tested. well, how could they test it will all the missing burnt-out parts? They lied to get me to travel to their store and pay my money, that is fraud! on top of that, the printer base has a huge sticker with a marijuana leaf and a slogan that says A$$holes never die but without the dollar signs. Changing the ratings because my local Microcenter here in Jersey replaced the open box printer with a brand new one. read more

Micro Center - Computers Near Me - Westbury, New York

Went on friends' recommendations. Found laptop I wanted. Sales rep offered appropriate advice. Bought the next day. Maybe should have asked for help to set up because am not a college student! Place has everything. Components, electronic parts. Good source. read more

I always have a good time on shopping at Micro Center. I always find one I need. The staff is wonderful very helpful and the prices are very competitive just recently. I bought paper for my printer at a really good price. Will visit again soon! read more

Very cool store, helpful employees, they literally have everything tech and it's amazing the only downfall is it looks so retro in there, you would think a place with tech has more tech on the walls or really nice upgraded registers. I pray it's a store that stays open for a long time but I think the only way for that to happen is to spruce it up a bit and advertise more. read more

The dumbest example of customer service I've ever experienced!!!! I filled out online form for cracked screen repair and after getting to appt to be told that I should take my iPhone to a Apple Store. They don't do cracked screen repair. Why are they taking appts for repairs they cannot do?!?!? Call and confirm before you go see these clowns..... read more

Shout out to Jeremy for the help! My PC was displaying really high CPU temp's and frame lag. I explained the situation to Jeremy and we realized that I wasn't replacing my thermal paste often enough. Thanks! read more

Took my wife's laptop to Micro Center to repair the power port. It was quickly diagnosed and fixed after they received the part. They did not try to oversell me on anything. I had to get some data off of the computer before the part was received and the repair done and they were able to accomodate me. Micro Center is really the only place where you can find everything computer-related and reliable repair service. read more

Manager Kevin and one of the sales people Jeremy are absolutely amazing. Being a caveman with technology, they schooled me on making the best purchase by explaining the products I was looking at to compare the best one for me to purchase. These two guys, full of information, kindness and patience, made it a very speedy and productive purchase day for me. You guys are the best. They are the reason I keep on returning to purchase more from this store. Thank you, R. Miranda read more

Thousands of dollars spent in this store only to be threatened by being banned from this store by gen z employees, their milquetoast manager or supervisor, and for returning products that were defective, broken and damaged. The products are good and the older employees are great to do business with. 3/5 the products you'll buy work great and micro-center's return policy are pretty generous. If your buying products 400+ dollars and above, good idea to get their warranty policies since supposedly they'll be able to fix your product or trade in your refurbished product for another refurbished product of the same value. Then again 2/5 of the time, you'll have products breaking like a camera stand falling apart because the glue holding it together fell off, or their Asus products, like their motherboards, not turning on after building building your computer. Although with the new employees being hired, I can't say I'm liking the trajectory this particular store, and this company, is heading towards. Loyalty is dead with these people and this franchise apparently read more

Bought a gaming PC and after a couple of month started experiencing crashing issues. After troubleshooting it was determined it was an intel issue however Miguel went above and beyond and allowed me to purchase a different computer. If you are looking for assistance when deciding what computer to get, Kevin is your man. I was stuck between two computers, and he spent the time going through all the specs with me. read more

I literally DO NOT know why this place does not have good reviews. My name is Jake and I scheduled an appointment to do a build and learn here at Microcenter in Westbury on Monday, July 30 and not only was it an absolutely amazing experience, but everyone there was crazy cool and awesome. When I arrived we headed over to the knowledge bar and he directed us to the build your own pc section. We were then greeted by Bartholomew who checked out the build that I made using Microcenter's pc builder online. We explained that we had an appointment for a build and learn so he called over the manager, Scott, who then got it all set up for us which was very kind since they didn't even have the system set up yet. Bart changed a couple things on my build and explained why he did so. After that he picked out all the pc parts and met us back at the knowledge bar. We waited for around 15 minutes until Jason, the pc builder, got here. In this time he told us the best way to clean out the pc from dust and showed us the best electric air blower and normal can of air. Bart was insanely kind and super cool during my whole experience and made everything 10x better. And not to mention how awesome it was that Scott was able to make it possible for me to do the build and learn. Throughout the whole building process I genuinely learned so much and I owe that to Jason who guided me through the whole entire process of building not only just a pc but my pc. We then booted it up and downloaded all the latest drivers necessary as well as checking to see if the BIOS was up to date. Also, while Jason was building the pc and I was being guided through it, I was with my mom. Not only did Scott, the manager, bring her a chair to sit on while we built it but she also was accommodated with water/soda and pretzels. After the build was completely finished and everything was ready Jason packed everything up for us and literally brought it outside into our car since it was too heavy for me or my mom. I went home set everything up and I literally love this pc sooo much. It runs soo well on all the games that I wanted to play. The download speeds are also insanely fast and everything about it is just amazing not only the gameplay but the looks as well. I just want to give a GIANT thanks to Bart, Scott, and Jason. You guys are literally so cool and awesome. THANK YOU SO MUCH!! read more

There's no way to visit and walking out without buying something super cool. Protect your wallet! Highly recommend you go when you have money in your pocket and think you're not going to spend any money. Take the challenge! Great deals all around. read more

I have been going to Micro Center for many years. They have just about anything you need in high tech, audio and video. Whether you are looking for a cable or a hign end computer they have it. It's like a tech supermarket. Their prices are reasonable too. They even offer in store clinics on various subjects. I have been to several and it's never a sales pitch. Very informative and you can decided if you want to make any purchases. Sign up for their e-mails list to keep informed of classes, sales and special deals like free USB Drives. read more

When my old Dell XPS 15 died, I wanted to physically see a new one as well as the new XPS 13 2 in 1. Good luck finding a store on Long Island with any in stock, let alone on display. I was interested in the 13, but wasn't willing to order sight unseen from Dell. Discovered Micro Center online, and found they had both machines... and their prices were the same as Dell online! Road trip! Walked into a very large store with way more fun toys than I expected. I'll have to come back soon. Got to the laptop section, and it's loaded with choices. Found the 13 2 in 1 that I had read had a keyboard that many disliked. Well, I didn't! Writing on it now, it may be BETTER than my old XPS 15. Went through all the additional offerings with my sales guy (including discussing Indian restaurants in Hicksville), and got in line to pay. Got home and couldn't be happier. read more