I'll summarize everything I'm going to say about these people in the long narrative below in just…read moreone sentence: If you are a business owner seeking honest, reliable, informative and focused support -- you'd be CRAZY not to give ITCSNY a try. I don't write reviews often -- much less raving reviews like this one. I own two businesses -- one bricks and mortar in a more established market, and the other a newer, internet-only biz. When we reached a point where it was time to upgrade our computer equipment, Dan was there to help and guide us with an assortment of options that met both our needs and our budget. We're now fully up to date and loving it. Further, with the continued explosion of the internet and its capabilities, I had no real idea of how to promote my business on-line so that more customers could find us. And here's where the real distinction lies for these guys. There are any number of companies out there willing to take your money to help improve your internet presence -- but what I found time after time as sales reps sat across the desk from me was that they were in the "telling" mode -- with very little "listening" going on. What I mean is that these companies may have good ideas to improve your internet presence -- but (as the founder and owner of my company for 26+ years now) I think I have a better understanding of who my customers are and what they want. So someone "telling" me what I need is not as valuable as someone who is able to LISTEN and work hand in hand with me -- building on both our experience bases to make improvements. ITCSY does just that. How do I know? 60 days after we started working with them, my service provider contacted me -- we had so much traffic to our site we had to DOUBLE the amount of space we'd been using before. More importantly, this translated directly to increased sales. I'll stop gushing now. These guys do a bangup job. I'll never go to anyone else.

These guys are great. My office has been dealing with an on going slow down on our computers. We…read morecalled one of those quick fix guys and basically was like throwing money out of the window. These guys came in and found out what the issue was quick. We decided to enter into a support deal with them and with their recommendations, our systems have been working great. L.R., Mellville, NY

The deplorable IT support was one factor in my recent decision to leave a job for which Nero was…read morethe IT "support." Updates would render some computers in the office almost non-functioning, forced updates would occur in the middle of the work day with no option to postpone them (one was in the middle of a client presentation!), and the last straw was when Nero blocked my access half way through my last day at work while I was finishing a project for a huge presentation my team was going to be making to a prospective client two days after my departure. I once worked at a start up where we used unlicensed software on used and outdated computers. This was worse.

Anthony was so helpful! I needed help with VoIP for my small business and Anthony went above and…read morebeyond with all of my needs. I would highly recommend his services!!!

Any computer work I need, I ask Kevin. I recently lost all my files due to a virus. Because of my…read moreentertainment industry background I had many private files that I needed access to asap. One call to Kevin and I received my cpu and files back all in one piece. Afterwards I needed an internal server for my company in Seoul. I remembered Kevins service so I got some consulting and he was able to set the whole thing up remotely from thousands of miles away! Check him out, he's got the service on lock!

I needed computer help and Home Advisor matched us with several pros in the area. I chose Kevin. He…read morehad 7 five star reviews. His profile had a photo. He called. Then emailed with two numbers I could use to contact him. Professional and client friendly These are the reasons I chose him. I had a new monitor we had installed and it was not working. A new PC to be installed. Kevin got to work immediately. Found the problem with the monitor. As he worked he explained what he was finding. What an amazing array of issues and fixes, disabling, deleting, blocking intrusive sites, All the time asking if we understood what was happening while he was doing. Our PC had a virus. He took the hard drive, wiped it clean and preserved all our data. All the while he worked, he shared his knowledge and we learned. His relaxed demeanor and high level expertise are a perfect combination. Kevin answered our questions patiently and offered solutions and suggested improvements. Highly recommend. He also was awesome with our dog, Liam. Was the only time Liam has ever sat quietly while a person worked in our house. Not a bark. Great Karma. Thank you Kevin.

Recently Securecom installed intercoms in my apartment and my daughter's apartment. I was so…read morepleased by the professional job of Patrick I have to spread the word. He has worked for the company 26 years. He was very knowledgeable and proceeded without delay. He had a coworker in the basement that tested the phone line to make sure it was working. Before I knew it the installation was complete and no follow up is required at this time. I'd definitely recommend this company for your security systems. Maybe I just got lucky to have Patrick for both installations. I'm recommending you do your research into this company and give them a try. I hope you're as pleased as I am.

Decided to try this place since my co-workers were going on & on about it. Extremely fast response…read moreto my e-mails, then follow-up calls. An absolute pleasure to work with. Reasonably priced and helps you understand exactly what the problem is without making you feel stupid. I'm recommending to friends so hopefully they'll be as satisfied as I was.

Amazing computer solutions! Customer service is excellent. Always calls back or arrives to solve…read moreour computer problems.

highly recommend the business IT support services of Emil and the team at Etech NYC. He's…read morecourteous, honest, efficient, and gets the job done. For a small business he is a life saver.

Excellent IT support for business. Great customer service. Emil and his team take their job…read moreseriously and make sure to take their projects to completion. Managed IT services in nyc at its finest. Looking forward to a long and productive relationship. Thank you.

I have personally consulted with Len Kaplan and CDML Computer Services Ltd and on be half of my law…read morefirm. Len and his company CDML has always been extremely helpful, responsive and competitively priced. He offers creative, safe and efficient solutions for your personal and professional IT and computer needs. I highly recommend this business.

The CDML team has been helping my business for the past seven years. The Pros at CDML are always…read moreavailable when needed and will do whatever it takes to pull your biscuits out of the fire. CDML has always provided the right answers to fit my growing technology needs and the service is great. You can't go wrong by hiring Len and his team.

Ladies and gentleman, I present to you all the anti-Radio Shack…read more Instead of buying overpriced computer parts at the mega electronics stores, one can come here and pay only a fraction of the cost. It's almost as if one of the street vendors decided to open up an electronics store and keep the cheapo prices without the haggling. For awhile it wasn't looking good for Chips & Techs. Their dodgy location on 35th was closed for months and it seems their website business went completely offline. Now situated on 37th St in a brand new space, the place looks better than ever. The layout is much easier and their stock of specific generic / OEM parts seems to be of good abundance. This is one of the only stores in which I was able to buy an eSATA cable. Most of the major electronics stores (Western Digital, Best Buy, etc.) didn't even carry it, forcing me to look online where the cost averaged out to be $8.00. I managed to find a generic cable for $2.00 at Chips & Techs and I couldn't have been more satisfied. I recommend calling ahead of time and doing an inventory check prior to any visit, they're usually friendly and patient enough to help one find what they're looking for. Give this place a try for all PC parts a la carte, they're worth trying out.

They are awesome! I…read moresay this because, at this point in my life, I make my living working from my laptop. I also spent the last six months teaching computer courses to seniors and that means I tell them how to avoid getting viruses on their computers. I KNOW not to download strange files or click on weird links. I've got an anti-virus program that runs at a scheduled time every 24 hours. However, my laptop managed to get a nasty virus. I think of it as the same risk as driving a car or using an item that's subject to wear and tear. You're eventually going to get a fender bender or something is going to break. Well, it happened to me this past week. I recognized the problem right away. The issue is I'm still very new to NYC, so I had no idea where to take it. I'd had a problem with the power chord a few weeks ago (it was worn after months of traveling and I needed a new one) but that place I got a replacement chord from didn't open until 11am! Bad, bad call on their part because they're missing a surge of people like me who are up and going before late morning. I went to their competition because an IT specialist recommended Chips & Techs to me earlier that morning. I found the Chips & Tech number on my mobile and called. I described the problem I was having. The guy immediately knew what I was talking about and told me to stop using my computer. Good for me that the night before, I put it into safe mode as soon as I knew something was up and didn't use it much when it started acting up. When I took it in he said he'd just fixed a computer with the same virus the day before. He told me it was a really nasty new Linux-based virus. Their fee was reasonable. I paid and left my dear laptop in their care. They were responsive and called me a couple of times during the day to give me an update. The night before, I'd done my work for the day, so I wasn't too stressed. After I turned it in, I just walked over to the mid-Manhattan library to use the computers there to do my work for the next day. I know fixing this stuff takes time and the last thing I wanted to do was stress someone who is working on the item that basically pays my rent. Please, take your time and fix it right. I called the next morning and my computer was ready. It was great. They made some changes and actually recommend that I do a clean reinstall. I probably will as there is just stuff on this that I don't need. However, what could have been an agonizing situation ended up being just a minor annoyance. I highly recommend these guys when you're in a pinch and need people who are knowledgeable, not too expensive, easy to find and are professional.