Jon, the propreitor of this reliable business is an honest, highly knowledgeable and more…read moreimportantly very reliable professional. He was able to repair my work laptop which died a painful death. In one day Jon was able to recover my files and family pictures and repair my laptop and enhance my hard drive with a new one double the size of my previous one. Jon's prices are very affordable and he is very meticulous. I highly recommend calling Jon at Computer Repairs Long Island for all you computer maintenance and repairs.

Jon is extremely professional and highly knowledgeable in his field. I strongly recommend his…read moreservice.

Great guy! helped me with my broken canon camera in less than a day, thank you!:) will be coming…read moreback

The technician is very knowledgeable, and friendly, but he charges his service very expensive. He…read morecharged me $ 350 dollars plus taxes for 40 minutes of labor. Then one day after, the speakers, and microphone were disconnected of the computer. I called him again,and he told me his price was again $ 350 plus taxes. So, it is difficult to pay $ 800 dollars for a job that is done in one hour and 5 minutes. I understand inflation is high but there should be some kind of consideration with the customers. In any case yellow pages advertises the charge of $150 per hour, and that does include the commute of the technician to the site. In conclusion I got another technician who came to add the speakers and microphone to my computer in 15 minutes, he charged me $140.00dollars. I do not recommend this busines.

The owner, Joe, called me with a genuine and respectful manner to discuss the situation. He also…read moreshared his intention behind founding the service, and offered a free repair for the broken bezel. I appreciated his sincerity and the way he takes responsibility for his work. During the conversation, he also provided helpful and professional advice regarding my other tech-related concerns. Overall, I felt that he genuinely cares about both the service he provides and the people he helps. Because of this follow-up and support, I am revising my overall experience to a 4-star review. I also hope the company's culture continues to reflect this level of care and professionalism and continues to support both customers and staff. --------------------------------------- Previous review -I brought my MSI laptop to this shop for a lid repair. At the time, there was a small crack on the left side near the hinge, and I was worried it might get worse , but the screen bezel was intact. I was initially told that once the part arrived, they would notify me to bring in the laptop, and the repair would then take about a full day. The part arrived on December 30, 2025, I dropped off the laptop on January 6, and picked it up on January 9. -After I got home, I turned on the webcam to prepare for a meeting, and noticed that the screen displayed a blue image. I contacted the shop immediately. I was asked to bring the laptop back for further inspection, but no explanation was provided regarding the possible cause of the issue. -Since the shop is about an hour away, I asked whether a remote diagnosis could be done first to better understand the situation. I was informed that there would be a charge for that service. At the same time, I looked into common causes of this issue and found that it can result from a protective film not being removed during repair. However, this possibility was not discussed. -If a likely cause had been communicated, it would have helped me better understand whether an immediate return visit was necessary. Without that information, the situation was unclear and required additional time and travel to resolve. -More recently, about four months after the repair, I noticed that the bezel near the hinge has cracked, even though I have been handling the laptop carefully. This area was not damaged prior to the repair. Given that the hinge area is a high-stress point, I am concerned that the repair or reassembly may have contributed to this issue. Overall, my experience was disappointing. While the initial interaction felt welcoming, it was followed by a noticeably self-protective approach when issues arose. Although the repair was completed, I encountered additional problems afterward that required significant time and effort to resolve. Based on this experience, I strongly recommend that others ask detailed questions about the repair process, confirm what testing will be performed, and ensure the device is thoroughly checked at the shop before taking it home. In general, I believe that clear communication and transparency are important in building trust with customers over the long term.

As a former Wall Street and audio/visual technology director for Fortune 500 and 1000 corporations,…read moreI've dealt with a lot of vendors for over 20 years. I can quickly spot great or poor customer service and professionalism. My work was extremely high profile focused on live event production. Very stressful. The staff is sharp, professional and articulate in their communication. I can honestly say I've found "my premier vendor" to service both my personal and professional needs without any worry.

Very respectful and courteous. I would consider This repair…read moreshop in the future For now decided to get new phone.

Everything was fixed properly in a timely manner. Getting our devices fixed was easy and convenient.read more

Called freaking out because I'm the dum dum that knocked over that cappuccino I never get sitting…read morein a cafe I never go to right. Of course. The universe conspires to set me up for a bad day- but it was the universe telling me to find Guru Repairs. Michael the owner picked up the call. Told me to swing by with my cappuccino covered MacBook. He dried it, checked for crunches, did a quick look at the motherboard and gave me the thumbs up good to go - no charge. So when we're living in a culture where you're expected to tip the barista for pulling the soda out of the fridge, this was above and beyond. I'm a customer for life here and you should be too. Recommending purely because they understand customer service, Michaels a genuinely nice guy and he knows his stuff. Wonderful business. You all should make it your go to electronics spot too. They do all the repairs, no outsourcing.

Cannot say enough good things about Guru. Mike is the best and they fix your phone, iPad, etc. with…read moreskill and finesse. Him and his partner are super nice and VERY reasonable!!! They take time and care with your items and it's returned to you in perfect working order!!! Give them a shot, you won't be disappointed!!!

The staff in this store is very helpful, my daughter drop her ipad mini and crack the screen. I was…read morelucky to find this store, they replace the screen professionally and the technician put on a screen protector for me. It took about 2 hours, i'm very happy with the job and will definitely come back with any future needs. Highly recommended, the price is reasonable and service is impeccable.

From the owner: Simple Mac iPhone Repair can help you get your mobile device back up and running again, servicing…read morescreen replacement, data recovery, and general repairs on the Apple iPhone. We know how important it is for you to be connected which is why we travel to you and fix your phone on-the-spot as opposed to most cell phone insurance plans that make you wait longer. In the neighborhood? Stop by our shop on Plandome Road where our certified technician will diagnose your iPhone, iPad or Macbook in the store while you wait. If you have any questions afterwards you can speak to any of our on site technicians. We also sell brand new chargers and accessories for your device. All repairs are done on-site, usually within 30 minutes. . Our mission is 100% customer satisfaction, and for you to see our unprecedented speed and efficiency with the repairs we offer. At Simple Mac iPhone Repair we go a lot farther than simply repairing your devices. We give you expert advice on how to prevent future issues to ensure the longevity of your Apple products. Call us today for an estimate and to schedule your same-day appointment! We can give you a general cost based on the repair necessary and where you are located.

I came here on a Thursday afternoon, and it wasn't overly packed like the Roosevelt Field location…read more As soon as I gave my name, I was seen instantly, which I've never experienced at the Garden City location. I came in for a trade-in upgrade. They had me set up my new phone while I was still in the store, and I kept my old phone to transfer everything over. They periodically checked on me to make sure everything was syncing properly. The only thing I didn't like was that they kept switching the person who was helping me. When I'm working with one person, I prefer to stick with that same person throughout the process. Other than that, everything else was fine. Everyone who helped me seemed knowledgeable and the main part that was cool was how fast I was seen.

The customer service here is lightening quick. As soon as I walked in the door on 3/7/26 around…read more2:30 pm, sales associate Michelle greeted me with a smile. She was informative and helpful regarding my interest in a laptop purchase. She told me to wait until 3/11 when the new 13 inch MacBook Neo comes out. Base price is $599. What a bargain! I will be returning by the end of this month to check it out. The store was packed, so I was impressed that I did not have to wait for service. I hope that management reads my review because staff knows how to accommodate a large amount of guests. There was ample parking, too, outside a store that is part of a huge retail strip.

Brought in 2 laptops to be repaired. One was something that they couldn't fix because the laptop…read morewas a but old, fine. My problem with my other laptop was the GPU fan had stopped working. I asked for a quote before anything was done and they told me $150. I seemed hesitant and that's when the other worker from inside the office (owner or manager?) came out and tried to convince me it would take a few hours of labor and they would have to apply new thermal gel(I later found out this was not a huge deal). This seemed a little fishy to me so I told them I would think about it and left with my items. Forward to a week later, I ordered a new fan from amazon, costed me $16 and VOILA!, problem fixed in about 40 minutes. Moral of the story, do your homework before you take your electronics anywhere to get fixed to avoid getting hustled.

Daniel knows his stuff. Thanks for repairing my iPhone. I recommend this location is you need…read morerepairs for phones, tablet, computers and drones.

We are very happy with our choice to have our Internet and phone lines set up by Super -G…read moreIntelligence. They are friendly, professionals and are happy to answer questions. We will consider them for any future IT request! A+ Service

The service provided by Steve was outstanding. I needed an upgrade to my Home internet network…read morecompleted as soon as possible. Steve was punctual, personable, thorough and very professional and patient. The cost for the time and labor spent was extremely reasonable. Steve went the extra yard, communicating with Verizon to complete the network connection and activation at no additional charge. I cannot recommend Super-G Intelligence enough for IT related projects.