This was my first visit at New Optix, and I saw Dr. Thai. She was thorough but also quick. I didn't…read morehave to wait a long time to be seen, and the optometric tech who worked with me before I saw the doctor was great also. I always get the pictures of the back of the eye done at my annual checkup, and this facility's machine is the best experience I've had with that. At past optometrists, I've had to try to angle my face to get a good photo of the eye, but this machine "finds" the right angle on its own, and I just had to look at a green light. I appreciated the ease of that process. Dr. Thai recommended a different brand of contacts and gave me some samples to try before I decided on switching. Bonus: the new contacts already wear way better than my previous brand, and they are cheaper by $31/box. She also ordered some colored contact samples for me to try when I mentioned I'd like to have that option. One last thing is Dr. Thai had her small/medium dog with her, so if you're dog lover, you'll love your visit even more. Olive is sweet and calm. There was a sign up front to alert patients that a dog was present, plus the receptionist, tech, and doctor all checked to see if I was okay with dogs before I came into the room. Glasses should arrive in 2-3 weeks. I will be returning to New Optix for my next eye appointment!

Recently went in for an eye exam. The new office is very nice and such an improvement from their…read moreprevious office. There's a calm energy with friendly techs/office staff. Dr. Tran was friendly, thorough, and I liked that there was no pressure to buy products from them. I don't need prescription glasses, but it looks like they carry very good quality, stylish, especially brand name frames. Highly recommend.

I had two pair of glasses that were the same. I went to four different places to try them to get…read morethem to swap my lenses. Came here Tony's The Man made it happen. Couldn't be happier with the customer service at this LensCrafters highly recommended. Go see Tony for any of your problems. He's the man.

I called the dr's office to reschedule my appointment and whoever answered the phone was extremely…read morerude and even angry I had to cancel. Not sure if it was the receptionist, doctor or whoever but they told me they are not scheduling me anymore and I'd have to do a walk in instead or pay a fee which is fine, but to be talked to so rudely is not. I had the common courtesy to call and cancel and instead of being met with basic professionalism and understanding, I was met with an angry and disrespectful response. If you want to be treated DISRESPECTFULLY when you try to do the responsible thing by calling ahead instead of simply not showing up, then by all means go to lens crafters Escondido. If you want to be treated with respect, go to another optometry clinic. I have LEFT and SWITCHED doctors. I would rather take my business somewhere that values its patients and treats them with dignity.

This is my go to place to get my eyes checked and prescription updated. The optometrist was super…read morefriendly and knowledgable. She took the time to explain everything and answered my questions. On the other side of the store, the people who work there are amazing and provide great service. The only reason I give 4 stars is because I'm not a huge fan of the eyeglass frames they have in-store. I brought my own frames and they got me the best deal on getting two pairs of glasses AND a custom pair of readers. Lucero was my main lady and made sure all my glasses fit to perfection. They send out prescriptions so the wait time is about a week or so. Given that I require high index lenses, whatever lab they use did a freaking amazing job thinning those suckers down and rounding the edges so they don't dig into my skin. They even adjusted the arms of my tight sunglasses free of charge! So, if you're in need of getting your eyes checked and getting glasses/contacts, this is the place!

Every time I've been to this location I've had the same positive experience. The team each do a…read moregood job of staying attentive while juggling taking sales orders, greeting arriving customers and answering the phone. I never felt like they were ignoring me when they took a moment to greet another person. Good selection of frames-designers and generic brands and I was pretty satisfied with the price especially considering that I added on extra features and sunglasses.

I just want to give a shout out to CeCe who works at this location here in Vista. Her customer…read moreservice skills are exceptional, she's so sweet, knowledgeable and professional. I've never had a better experience with customer service. Everyone at this location is very kind and helpful, but CeCe deserves more than 5 stars

I told Jose I wanted plastic frames and darkening with transition lenses. At home I looked at my…read morereceipt. It had a charge of $49 for frame club. I was not told about it. I would have declined. Also estimated ready date was 2 weeks and was not told. I have always purchased glasses from this store and had them delivered the same day. I will not come here again

Came in to get a pair of glasses fix that broke flying out here to seed my grandkids on the plane…read more show him in and yes he could fix them but it would take a few days to fix them . So I decided to see if could pop my lenses out and see if he happen to have another pair of glasses that would fit sure enough he did he fixed them up. Got me all dialed in get the work done very friendly to help me get me back on the wait very long. I highly recommend this place to get your glasses fixed repaired AAAA+++ Service Thank you S. McCann

I was on vacation visiting my father and my rimless glasses broke. I panicked since they were…read morebrand new and only prescribed to get me through to my upcoming cataract surgery in lieu of my usual contacts. I stopped by The Eyeglass Company and Russ went above and beyond to repair my glasses on site in just a few minutes. He was professional, very knowledgeable and extremely kind to help me out in a pinch. I HIGHLY RECOMMEND THIS BUSINESS.

Ordered my new glasses here and found everything easy and straightforward…read more My local eye doctor provided me with a script and this Warby Parker had a great style I liked. Bingo. Met with Christi who helped me pick out a style and clip sunglasses as well. She was great

I went to the Forums location and couldn't have been more pleased. Dr. Markson and the technician…read morewere super efficient ant thorough. The doctor provided me with a mockup of my new prescription so I could be sure it was accurate. Cristi helped me select the perfect frames for my new prescription and even repaired my old glasses! They have a wide variety of groaned for glasses and sunglasses. Well organized. The staff were friendly and knowledgeable. I look forward to receiving my new glasses!!

Best staff around!! Dr. Joyce, Lacey, Zoey and Noah are all incredible. Not only are they all so…read moresweet, caring, understanding and helpful, they really seem to enjoy their jobs, as well as serving their clients. I received my eye exam, purchased new glasses with new prescription lenses, as well as got fitted for contacts for the first time ever. Even though I messed up my process by mixing up my trial contacts, the patience they showed was beautiful. I'm forever grateful I found this gem of an optometry office with a wonderful optometrist, staff and great selections. Thank you Valley Center Optometry for your hands down amazing service. Can't wait to bring my boyfriend in and recommend you to anyone in the area!

Our son was having difficulty with headaches and school work. After trying other remedies we…read moredecided to get his eyes checked and we are so glad we went to Valley Center Optometry. First, the staff is amazingly friendly and helpful. Everyone was welcoming, very kind and attentive, and helped us right away. The doctor truly cared about our sons need and opted to provide an in depth plan to address the immediate issues while making sure he wasn't dependent on glasses 24/7. We got a great pair of glasses for a very affordable price and within 7 days of our visit. Great service!

Unparalleled service! My best experience with an optician in years. Finally someone who takes the…read moretime to properly fit your frames to you. The owner Emil is a perfectionist! He can order all the big name brands. Has a few of each to show you. A little something for everyone. Will be back with my own frames and to buy others from them. I was referred by a client of Carlsbad Optical. So glad they brought me in! Glasses were done a few days ahead of schedule too! Done in a few days. 5 Stars!!!

Emil is wonderful! He takes great care in helping you select awesome, top rate designer eyeglass…read moreframes to show off your best facial quality. He ensures that the eye glass lenses are ground to perfection and you can comeback during the year to make sure they are still fit properly.