The optometrist was very nice and wonderful but honestly, the girl at the front desk is a complete…read moredeterrent from wanting to return. Every time I interact with her she's just rude, indifferent and acts like you are bothering her. I went there twice, giving it a second chance but nope, she was still awful. I see other reviews about the front office staff too so I know it's not just me. I hate to give a negative review but I won't be back.

I chose this office based on reviews so I will share mine. I called to schedule a contact lens…read moreappointment a week in advance, they were able to get me in sooner than anticipated due to cancelations, I greatly appreciated that since my glasses had an accident and my contact lens prescription was expired. When I called to schedule I asked how much it would be and they said $15, I'm using new insurance. So, I show up and the doctor is nice however there absolutely no trials in my prescription in ant brand? The doctor had suggested monovision and have used multifocals. I get a pair of lenses that for up close and far that aren't my correct prescription, they seemed good enough while jn the chair. I had previously informed the doctor about only having contacts for distance and no glasses, also having an event at the end of the week (that I found out I need to read now) along with a vacation the following week. All is well she said they will call me when the trials arrive. However, once I go to check out, they inform me it will be $95 which they did not disclose, and it is fine for a contacts exam just irritating they couldn't share that when I asked. But what really got me was that they said it would be $95 TO ORDER THE TRIALS! I'm very familiar how optometrist work with representatives for the companies, ordering trials is free btw, so this already was a red flag. I let them know that I would be in at the end of the week to make a payment. They then informed me they will order trials at that time of payment only. I've never heard of such a thing. So I call Wednesday to explain my situation again and to check if there is any trials that could possibly be in sooner than a week after next Friday. That's when the person on the phone rudely said: what I need to know is if you're going to do the exam, she said this twice throughout the conversation, needless to say, I said no and canceled my husband's appointment for Friday. I will be going back to my old office where they don't expect payment before ordering free trials nor do they waste your time. The girl that took over the phone call is not very nice and is very pushy, I personally don't tolerate that. The doctor was nice however the staff interaction is not worth returning. I do not recommend this office for contact lens exams.

I had my first appointment with Clear Sight last week. Everyone was absolutely amazing...friendly,…read moreprofessional, knowledgeable...I plan on being a client for a long time. My eye exam with Dr. Love was the best eye exam I've ever had. He explained everything to me in terms I could understand. I highly recommend this practice.

The entire staff here from start to finish were so friendly and knowledgeable! The office is clean…read moreand organized. Very trendy frames with so many options! Dr. Love is seriously the best of the best and I am picky when it comes to these things. I am so grateful I found them!!

I came in to have a temple repaired on my eyeglass frame. Linden was very honest & explained that…read morerepairs like mine have to be sent out, and there have been occasional issues with items being lost or stolen in transit. Since these frames are discontinued & very special to me, I decided not to risk it. He did try to find a replacement temple, but wasn't able to find a suitable one. Linden was polite & upfront about my options. After leaving, I got lucky & was able to squeeze in for a much-needed eye exam across the way (due to a cancellation) & ended up ordering new glasses. Be sure to call ahead to verify hours, especially around holidays, as they can vary. The shop is closed Saturdays, which is a downside, but it's the only true eyeglass repair shop in the area--other 2 nearby places in the promenade don't actually offer repairs. Prices are very reasonable too. Conveniently located near Target & CVS next to the Kumon Learning Center. I'd definitely keep this place in mind for future repairs.

I had a pair of Gucci sunglasses with a broken screw and found Lyndon on Yelp, his reviews are…read moreabsolutely accurate. He fixed them quickly, and the price was very reasonable. On my second visit, I brought in a pair of Louis Vuitton sunglasses with a broken bolt and a bent temple arm. Lyndon was very transparent and explained that trying to bend the arm back into place could potentially cause it to break. A couple of days later, he called to let me know they were ready for pickup, and I was so relieved! They turned out great, and I honestly expected the worst. Hopefully I won't need another repair anytime soon, but I will definitely return if I do. Highly recommend!

I am so glad I chose Promenade Optometry. I found them on the VSP portal through my employer. They…read morehad a cancellation and was able to take me in for a full evaluation same day I called. Parking is great and if you have any issues on your map guide, just call and they will help you get to the office. I walked in and was seen by Dr Daniel. He was very professional and patient. He made sure that the eye examination went well so that I would get the right proscription. In less than an hour, I had script in hand and ready to take on my new eyeglasses. The staff was great and I was appointed to Payton. She was very helpful on assisting me with the right pair of glasses. No pressure at all and she also assisted me on how to maximize my benefits. I just picked up my glasses today which was about a 2 week wait. I love them! If any issues, I have 3 mos to test them out.

Amazing & extremely friendly staff. Two of my kids & I went to do LASIK here. I even got one of my…read morebest friends to do it with me on the same day together for moral support. My kids did theirs a few weeks before us. We saw how quick & easy everything went for them so we decided to follow them a few weeks later. My kids said their experience was pain free & they healed up real fast with no issues. They were even driving to school & work the next day. My friend and I did our lasik this Monday. We were both so nervous & scared. Dr. Pat was amazing in answering all our questions and putting our worries at ease. The process was literally 3 minutes per each eye. So fast. They let your family watch the whole time & they talk you thru the whole process helping you to calm down & relax. I'm not gonna lie, I was probably their hardest patient and was anxious as heck. But they were just amazing the whole time, & was very gentle & patient with me. Dr. Pat even gives you his number in case you have any questions, and makes himself available any time. It's now Wednesday and my friend & I are both healing fine. I highly recommend them if you're considering lasik. Best staff & doctors, you will feel safe in their hands. A+++++++.

This is the 3rd time coming here and they're closed!! I'm sitting literally in the parking lot…read more It's 3:11pm. And they're closed. The first straw was them having some illiterate person call me and say oh you're due for your vision check and then call her back to schedule my appointment and she says do you have insurance and I said yes. Her: Well we don't see it. Me: So I'm like, it's the same insurance I've had. Me: Why would you call me if I'm due but you don't see my insurance? Her: well your insurance said yiur due for your annual 2 year appt. Me:.. so you see my insurance but you don't see what plan I have? At that point I'm so fed up. I said I do have insurance?!! What are yo I talking about. If I didn't then I would be seeing you. Y'all need to train your people better. And learn to communicate. Time, notifications, call reminders. And the exact location. So once I tell her I have insurance, I said, why else would you have called me when I've been there before and I have had the same insurance. This girl had no idea what the heck she was doing to schedule me and apparently I can definitely tell she was new and it was really irritating first of all. Second of all, I get to my appointment after everything's been scheduled and I show up only to find out that their doctor had called out apparently for some emergency. And they at south 79, forgot to tell me that my appointment was half across town on Winchester had a completely different location that I had to go to. So on top of that I was running late by 30 minutes and then on top of that I was only able to get to the Winchester Doctor and I only had about five minutes to spare between my next appointment since I have limited availability to do anything with my hectic work schedule. These two offices are both inconsistent and it's very frustrating when you're supposed to be OPEN until 530. You should have someone there at all times. This is the most annoying is thing I've had to deal with with this company. I have been trying to get to my appointment to pick out my glasses (for 4 weeks now) and they said there is no appointment needed just to walk in. Apparently both offices are different rules and gals that work there. The one off the South 79 in Temecula I guess I have to have the doctor be there in order for them to let you get your correct Glasses. So this is the first time I've attempted to try and get my prescription glasses. The one on Winchester said walk in and we have a different specialist. No need for the dr. I will also note that the doctor on Winchester was very good. She was very thorough and did a really nice eye check up for me. I found out I have somewhat of a stigmatism in my right eye, and I was very satisfied with her services but the front desk girl on the Winchester Definitely didn't have a clue in notifying anybody about their appointment when most was halfway across town which is really frustrating. She was rude saying "dangggg girl, you have bad eyes",,, I'm like yeah cut that street slang and be professional. It's not cute or funny or making my day any happier to deal with YOU. IF I can ever get in for my glasses hopefully it's the last time dealing with them and they can fix this mess. Fix you hours. Update you google account for your office hours or whatever y'all need to do.

This is my go to Optometrist from now on. They take care of multiple services and even offer Lasik…read more When I first arrived the staff made sure to greet me as soon as I walked in. I am so used to other offices not being diligent or even giving a simple greeting. The Doctor listened to all my questions and made sure I felt comfortable. They are great on educating the patients as well. They have a great selection of glasses styles. Name brands galore!!! The staff even helped me make the decision on which style to choose. Very down to earth and friendly. It's a one stop shop. I am brining my kids here to get their first pair of glasses. Come here you won't regret it

Genuinely life changing. Everyone there is so kind and attentive. Dr. Phan took close care and did…read morea few tests I had never had before (depth perception checks, etc) at no additional cost. I had an issue with my final prescription (I squinted during the initial appointment) and I got an appointment the next day with no charge to have it tweaked, and everyone was so understanding too. They were so attentive I recommended my close friend go as well since they have vision issues and their glasses usually don't change much. Same experience there, but they needed a second appointment since there were some "mysteries" to solve--Dr. Phan seemed genuinely invested too. After the second appointment, we were both shocked by the prescription--they'd never had anything that high, and never had progressive lenses. No other optometrist had looked that closely or found what she did. My friend cried wearing the glasses for the first time. It was the first time they've seen clearly since they were little. They thought it couldn't ever get any better. This office gave them something they didn't even remember they were missing. Thank you guys so much, you're miracle workers!

Thursday, 2-19-2026: I stopped by since I was in the area to get my eye pads on my glasses replaced…read moresince they were looking green & worn. It was nice to walk in, be warmly greeted, and directed to take a seat at one of the tables. I didn't wait long before a technician came, took my glasses, and I came away with brand new eye pads. No adjustments needed. The fit was comfortable and I was soon on my way very happy. Customer service here is always superb!

Huge shoutout to Dr.Winkelstein. I put out a plea for help after being homeless for 8 months and…read morestuck wearing the same contacts for the entire time. I desperately needed a new pair and couldn't afford them. He replied, being a member of the lions club and being his own doctor offered me a free exam and free glasses plus a pair of trial contacts to hold me over. He was so friendly and funny and personable, instantly made me feel at ease. I found out my old prescription was over corrected and why my vision has been blurry for years. I am so so so grateful to him and am excited to become a repeat client of his. His front desk staff was really friendly and nice to me as well. Highly recommend! Amazing doctor who truly cares about his patients eye health! Thank you Dr.Winkelstein for saving my eyes!

Dr. Wink and his staff were very through and efficient. I was seen before my appointment time as I…read morearrived early. They have evening hours on Tuesdays which makes it convenient for working families and individuals.

10/10!!! Great service! Would definitely come again :) so nice and quick, my glasses came out…read moreperfectly

Wow, this review is long overdue…read more After moving back from Las Vegas many years ago, our family searched for and tried several other Eye Docs in our local area. Sadly, none of them were what are family was looking for in this type of provider. After searching again, we found Dr. Jury's practice! We have been patients of Optometric Vision Experience for maybe 9 years now: we could not be happier with Dr. Jury and his entire staff, from the front counter to frame searching, frame fittings and drop-in frame adjustments. His office and staff are always very accomodating for scheduling our family's annual eye exams and any appointments we may neeed for any type of eye/vision concern. Dr. Jury himself is great eye doctor and our family is very lucky to be his continued patients. He is thorough, patient, and answers all all our questions in an easy to undestand manner.

While I was in town, I made a quick appointment since I've been feeling like my eyesight is slowly…read moregetting worse! =( I have been here once or twice in the past few years. I had to reschedule a few times, but I was glad they were able to accommodate me on such short notice. I'm especially grateful thay they are now testing Saturday appointments because previously, they were only open during the week. I lucked out! All of the staff was friendly and they even went over my benefits with me to make sure I understood everything. I appreciated that. .y appointment was quick and very thorough. Thanks to the staff here, I can now start looking at new specs for my new prescription. Parking can be challenging, but if you drive around the lot, you'll find a spot. Solace Optometry is clean, inviting and very helpful should you have any questions. See ya next year! ;)

Finding the right optometrist can be stressful, so when I decided to use the Yelp platform to…read moresearch for one, I felt confident I was making the right choice by doing some research first. Solace Optometry was AMAZING! Dr. Saleh is remarkably kind and compassionate. She truly listened to my concerns and understood exactly what I was hoping to achieve with my contact lenses. She took the time to carefully address my astigmatism and recommended that I try a new brand. I'm currently testing them out, so we'll see how it goes. She sent me home with a four-day trial, and I'm looking forward to giving her feedback on the Precision1 lenses. Booking an appointment was incredibly easy. I simply called, and they were able to see me the very next day! The office itself is cozy and inviting, located in a convenient shopping center with plenty of parking. The staff is extremely helpful, friendly, and resourceful. Overall, I left feeling really confident about my experience. I think I've found the optometrist for me

I have been a patient of C.E.Pro's for a number of years.. I…read morehave visited both the Hemet and Temecula offices.. I have had nothing but exceptional service at both locations.. But now, they have out done themselves!! They put Karen AND Robin in the same office. This is an Allstar duo.. The level of confidence I feel when I have an optical need is off the charts... Thank you Robin and Karen for being so knowledgeable, patient and professional.. Simply the Best.. Dave

Dr. Richard Burns is the absolute best.. he's a very caring doctor with a great sense of humor.read more