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Lake Elsinore, CA

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Sunglass Hut

5.0 (8 reviews)
ModerateSunglasses
Closed • 10:00 am - 8:00 pm

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Lake Vision Optometry - Pre-testing Area with Advanced Retinal Imaging

Lake Vision Optometry

4.4(48 reviews)
5.6 mi
•$$$

I had an appointment for today at 9am and my son and I are first time patience here. Unfortunately…read morewith kids, things happen and life happens and we were unable to make the 9am apt. They don't open until 9, so I couldn't call until the time of the appointment to cancel. Gabby I believe her name was called me and scolded me for not texting to cancel, which I didn't even know was an option as we have never been here before. I was super apologetic about us missing the apt. You don't ever make an apt with the intentions on missing an appointment. When I asked to reschedule for any day next week, I was told because they can't fill this time a lot that I couldn't schedule together with my son. I'll just go to another Drs office. I don't want to do business with people who are not understanding when dealing with children.

I dont normally take the time for reviews but Im feeling mixed up. Ive been going to Lake Vision…read moresince 2011, I can handle change but not when it feels off a bit. Ill miss Patty so much but I must celebrate her retirement! I loved our previous Doctor, I admit I had a wonderful experience with the new doctor. The atmosphere was slightly different though. First of all, the first voice, face and front person Gabby is and has ALWAYS been exceptional! Beyond friendly and professional, how she manages so much and still leaves everyone feeling like family and like the only patient in the room or on the phone is beyond me!! Especially the Patty Gabby duo brings huge smiles, they made me feel like I was their favorite every time! Thats rare for one person let alone two so Im soooo grateful Gabby is still there!!! I found the new staff members lovely but to me it felt like something was off, they all seemed a little nervous to be themselves, hard to explain, the family atmosphere didn't flow, like it came from new management and that would be sad to me!!! My husband is a client also, my husband and I felt a little pushed & hurried for the cost and purchases this time. That was different. Im praying it smoothes out, Id like to go another 15 years here, Ive never gone anywhere that long. Prayers up

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Sunglass Hut - sunglasses - Updated October 2026

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