I have been a returning customer for a few years but today left allot to be desired... I wont be…read moreback. We arrived shortly after they opened and they seemed short staffed ... we were told by one guy who was helping mutiple people they would be right with us. we sat and waited... another guy who seemed to maybe be new didnt acknowledge anyone as the couple he was helping were looking for frames -- all i wanted was a copy of my prescription and then i was going to get 2 frames -- well the lack of service we left and went to Target where we had a GREAT experience ----- do not recommend this location.

Good initial service. Terrible employee at pickup. Purchased my pair from the Citrus Heights…read morelocation but decided to exchange the frames here since it turned out to be closer to my house. Things went smoothly at this point and the employees were nice. Fast forward to pickup and I met the least helpful employee ever who doesn't seem like he wants to even be there. He gave me my glasses, did not check the fit or offer to adjust them. Didn't really do any customer service. Just plopped the case right on the counter and said that's it. For comparison, the man at the CH location sat down with me and adjusted the temples on my initial pair until they sat correctly. I'm going to stick with the CH location.

Needing a small repair to my glasses and being from out of town, they graciously accomodated us…read more Special shout out to Trevor.

5 stars for Dr. Rappa! Super friendly, kind, and knowledgeable…read more It was my first time here and everything went smoothly. We'll definitely be returning for our yearly visits and requesting Dr. Rappa.

Dr. Corn was incredible in explaining my diagnosis and picked up on a condition I never knew. He…read morealso let me know to be aware of some potential issues for the future. His care will go a long way to me feeling better at the end of the day. Staff was very helpful in picking a frame and did a very good job of grabbing a few options for me to try. She nailed it and I had the perfect pair. Insurance was handled easily and quickly. I look forward to utilizing their services in the future. Highly recommend!

I had a very disappointing experience with the optician, Michelle…read more She did not assist me with selecting my glasses or explain my insurance benefits or options. I had to repeatedly ask questions on my own and eventually had to go to the front desk for help. Another staff member tried to assist me, but I felt this should have been handled by the optician. I even requested a different optician, but none were available, so I was sent back to Michelle, which made the interaction uncomfortable. After my visit, I completed a survey and requested follow-up. The office manager did call me, but no resolution was offered. Two months later, my glasses became scratched. When I contacted the office, I was told I had declined a warranty. However, this was never explained to me during my visit, and I did not sign or receive any documentation showing that I declined it. Overall, I felt unsupported throughout the entire process and that important information was not communicated to me. I would not return to this location.

I've been a patient of Roseville Optometry for a few years. Dr. Snow is so nice and considerate…read more Her attention to my vision wellness is second to none. I really appreciate her and her staff. I always look forward to coming back. Highly recommend.

I went here for a routine eye exam and I left with great customer service and care. The front…read moreoffice staff was very knowledgeable and walked me through the process. The optometrist explained in detail all my problems and offered solutions. 10/10 would recommend.

I love Eye Chicks. I have 9 pairs of eyeglass frames that I could not find anywhere else…read more Unfortunately they just closed shop and relocated to Florida. They will be able to sell their products online soon. So sad to see them go.

Great quality selection of frames ;)…read more The sales person is also very knowledgeable and can assist you with the perfect frame for your face and style .

Always a 5 star experience when I come in, whether it's just to ask questions or make an order…read more Marissa is extremely knowledgeable and helpful. Every staff member here that I have ever interacted with in the past 3 years has always been great and given excellent customer service. I highly recommend coming here for your eyewear!

I think their optometrist is very thorough and Jessica ho work with u on eye glass selection and…read moreinsurance coverage is great to work with, very patient and very knowledgeable.

Briante and Kasey helped me get contacts, new glasses, and informed me of some options I had never…read morebeen told about by other optometrists. I received EXCELLENT service and an amazing deal. I would recommend this location and was very impressed with staff knowledge. Way to go gents! Made a customer for life. P.s worth mentioning it was 30 mins prior to closing on a Friday and these two still bucked up and made it a great experience.

I'm very disappointed with our experience. My husband and I ordered glasses, and there were…read moremistakes with both of our orders. The communication was awful, which made an already frustrating situation even worse. We expected our glasses to be ordered correctly and to receive clear communication about any issues. Unfortunately, that was not our experience. This business needs to improve its attention to detail and communication with customers.

I wouldn't recommend this doctor or office to anyone. I found the doctor and staff to be extremely…read morerude, unfriendly, and somewhat incompetent. After my visit, I called and asked if I could ask the doctor a quick question. They found a break in his schedule where I could ask my two minute question. I was told there be no charge for this. When I got there, I found I had to pay for an office visit before I could ask a question of the doctor. Adding further injury to my opinion of this disastorous place.

I continue to receive top-of-the line service, from both Dr Chan and Tony. What a team, both being…read moredialed into what each does well. Even though I now live 3 hours away, I still went there for my eye exam and glasses. I also got a second pair just for distance. Tony was extremely kind to box them up when they arrived today and made a special trip to the PO to mail them to me. She is someone I really trust for knowing the ins and outs of her job. And Dr Chan will be forever at the top of my list of excellent optometrists. I was originally referred to him because of his special training in refracting people with astigmatism, along with other eye challenges. That was my issue for years and sadly the optometrist I saw before him just couldn't get it right. What a relief when I could see well again and continue to based on my annual eye exam with him.

We've been getting my husband's glasses here for many years. All the employees are great- helpful,…read moreknowledgeable, and friendly. But this time we were surprised to find out that his prescription can no longer be made for his sunglasses. Mick really did everything he could. He took the time and checked many different frames, several brands. In the end he is ordering plastic lenses to get us by while we find another store. He also refunded the warranty fee, as it couldn't be properly fulfilled. Mick went above and beyond expectation for customer service and satisfaction. As such, we will continue to use this LensCrafters for the indoor glasses.

I had such a wonderful experience at LensCrafters in the Roseville Galleria. Michaela helped me and…read morewas incredibly thoughtful, kind, and professional. I did not end up selecting new glasses that day, but she still took the time to help adjust and fit my current glasses so they were no longer pinching my head. She was patient, attentive, and genuinely helpful. I really appreciated her care and expertise. I look forward to coming back when I have more time to pick out my new glasses!

Started my initial check in with Kelaiah. Very pleasant and professional representative. She was…read moreextremely knowledgeable, helpful, and patient. This was my first experience purchasing eye wear. I am fully aware of what I purchased and the care of what is needed to stay on top of my eye protection. Dr. Priya Mac Donald did a complete comprehensive eye exam and digital retinal imaging.

Is it possible to buy an adorable pair of glasses in 10 minutes or less? Absolutely! I walked in…read morehere today and immediately saw a pair of glasses that I absolutely loved. I was able to pull up my prescription on the phone and Kay was able to order my glasses in just a couple of minutes. I've always had great luck with this company so I'm super excited about my new glasses! I can't say enough about Kay. She was absolutely lovely and incredibly helpful. I love it when I find good people at good companies with good products. I couldn't ask for more!