4/16/26- After…read moregetting a very reasonable pair of glasses in Japan.. and within an hour... I knew I had to try Eyemart.. Had our exams next door- Dr.Long- very nice and professional- Loved the free extra pair of glasses! Went with my go to Ray Ban sunglasses (for fishing).. and all around outside .. Staff was very helpful and customer focused.. Prices are a lot less than going with a regular optometrist..

I stopped by to find a few pairs of inexpensive sunglass frames to go with my expensive progressive…read morelenses prescription. The place was buzzing with customers but they were short staffed. My wait to be seen was maybe 20 minutes, but that gave me time to browse. I was treated professionally by the staff member and she was thorough as well. I was sent a text about 2 weeks later that my glasses were ready. This time the store was fully staffed. My glasses were adjusted a bit and I was on my way.

I had an expensive pair of sunglasses with a broken frame that caused a lens to fall out…read more I thought I'd have to throw them out, but recalled years ago that Michael at EYEGLASS REPAIR at 141 Vassar St in Reno,NV rehabilitated prescription eye glasses, so I took my broken dark glasses to EYEGLASS REPAIR and was gratified Michael was able to promptly make an affordable repair saving my glasses!

I have never been completely satisfied with my filled eyeglass prescription except here! He is…read morevery good.

The ladies were so friendly and welcoming. They made sure all of our questions and concerns were…read moreanswered. The store was clean and very easy to look around. Very relaxing environment honestly. We definitely have made this our glasses go to place. Highly recommend!

I had such a wonderful experience at this optometrist clinic and truly can't say enough good things…read moreabout the staff. From start to finish, the process was smooth, easy, and stress-free. Debbie and Britt were absolutely amazing and so helpful when it came to purchasing glasses. They accepted our VSP insurance and explained everything clearly, which made the whole process simple and reassuring. They were incredibly patient and accommodating--my husband was in a wheelchair, and I had my toddler with me, and we never once felt rushed or uncomfortable. The service was kind, professional, and very understanding of our situation. We were able to get the appointment, prescription information, and have our glasses shipped to us even though we're coming from a small town. On top of that, my husband was able to walk out the same day with the contacts he needed, which was a huge help. Another big plus was the location inside the mall, which made it very convenient and accessible, especially with a stroller and wheelchair. Overall, the service was wonderful, the staff was caring and efficient, and the entire experience exceeded our expectations. Highly recommend this clinic to anyone looking for great care and outstanding customer service!

Dr Cross was very knowledgeable and Thorough in her examination…read more I was very pleased with the way she explained any eye vision differences and issues. The office was also quite friendly and helpful. I highly recommend Falcon Vision.

The eye examine was fine, its the after follow-up that was poor. If you do not buy their glasses at…read moretheir store, they will not re-check your prescription if you have an issue or have a concern that the prescription might not be proper. Oh wait they will for an $80. fee.

genuinely the worst customer service. never in my life have i been so angry that i felt the need to…read morewrite a review that i know won't even affect the company but these people never answer the phone & it's extremely frustrating. it doesn't matter how many times you call, what hours you call at, what days you call on, they never pick up the phone. i work in customer service myself so i understand it gets busy but never that busy to where you can't take a second outta your day to pick up the phone.

Casey is the best and the Costco Selection has so much. They…read moretake card and outside rx and they are open on a Sunday which is rare :) I am getting some Cecile glasses but they also have parada and Gucci and other popular designer Brands

Price, quality, professional, and quick. A week later I…read moreneeded a repair, instantly handled 100%!

What can I say, it's Costco! We were helped very quickly,…read moreand guided through the entire process. We got 2 pairs of glasses for far less than from an optical store that specializes in optical. Both pairs were done in a week. VERY HAPPY. The frames were 1/4 of the cost from others, and the "Perks" since it's Costco, are awesome.

Mia Barron, Optometrist is very knowledgeable and professional. She is thorough and willing to let…read moreyou know you are progressing with your eye health. Lovely staff. Quality technology. My son and I see these folks every year

This is the most unprofessional place I have ever been to. I had an appointment back in April, I…read morewas told I was going to be reached out in 2 weeks for a contact fitting, but never got a call back. I waited a month and called, zero response. Tried again a month later, zero response. Not only was that extremely frustrating, but when I did show up for my appointment I did sit around between 20/30 minutes before they finally did take me in. I would go literally anywhere else if you actually want your prescriptions, glasses, or contacts.

Sunglasses are arrived in an empty box from online order. And then 3 weeks inspection. We dont know…read morethey will refund it or not. Ridiculously waste my time and money - minus - minus - minus stars!!!

I bought a beautiful pair of Burberry sunglasses at the Sunglass Hut in Meadowood mall. While they…read morewere stylish and I adored them, they were too heavy to wear. I lack a nose bridge and so sunglasses tend to rest on my cheeks. I decided that I spent too much to have a pair of sunglasses that I couldn't wear and stopped by the location at the Summit Mall on my way home from work. I went on a Wednesday afternoon and met Carson, the salesman on duty. Carson was not only helpful, but also called his boss to see what sunglasses fit her face, as she is Korean as well. I was there for over an hour and literally tried on every pair of sunglasses there. Once we found a pair that was cute and actually comfortable, there were a few tweaks that needed to be done. Since this pair was a wire frame avaitor style, by Tory Burch, Carson was able to adjust the nose piece, and heat up the temple tips to straighten them out. Carson refunded the difference between the two purchases, cleaned the new pair and reminded me of the warranty. While the new pair isn't as stylish as my beloved Burberry, they fit my face and are extremely comfortable. I commend Carson for his great customer service and his patience in working with an overly picky customer who lacks a nose bridge.