I've visited this office twice. My first visit was fairly typical for a new patient; however, they…read moreconducted an eye test that was not covered by my insurance--and failed to inform me of that beforehand. I found it odd that this wasn't disclosed, whether by oversight or intention. During my most recent visit, I requested to opt out of that same eye test due to it not being covered. I was informed that if I declined, the doctors would not see me and I would be charged as a no-show. This policy was never clearly communicated, which I found both surprising and misleading. Another issue arose when I needed a new prescription but wanted to keep my existing frames. I was told there would be a handling fee. This was a first for me--I've never encountered a handling fee simply for using my own frames. While my insurance does cover part of the cost for new frames with a prescription change, I prefer to reuse my current frames to save money, especially since I have multiple pairs including sunglasses and computer glasses. The staff's communication left a lot to be desired. When I raised my concerns, I was told, "You are more than welcome to see another provider in town; we are not forcing you to stay here." They're right--and I will be doing just that. Hopefully the doctors see there is an issue with their staff and communication.

Two years of great service. Front desk to everyone. I receive some eye glass work from the VA but I…read moreget my prescriptions here. I highly recommend. 5 stars. Easy parking.

BEWARE! GREEDY! (I've witnessed & experienced this on MULTIPLE occasions AND Multiple employees…read moretowards me AND My Partner). They are all in 'cahoots' with one another and will NICKEL & DIME you for EVERY THING! And BEWARE if you are DISABLED and/or on Medicaid (I am NOT on Medicaid; however, My Clients have told me that they are EXTREMELY judgmental and prejudice and biased and outright unethical (Exploitative, etc) regarding Medicaid and/or disabled clients). There's a real JEZEBEL SPIRIT / 'ENERGY' that can be intuitively FELT with those who have KEEN INTUITION looming in this office. The women employees can NOT be Trusted. On another note, the male doctor is EXCELLENT; however, from My PERSONAL Experience with over 10 YEARS at this office (2012-2024), the entire OFFICE is GREEDY, JUDGMENTAL, & EXPLOITATIVE. GO ELSEWHERE! BEWARE! DO NOT RECOMMEND

I've been a patient of Dr. Larry at Eyeguys for years along with my wife and 2 young kids for 8+…read moreyears now. We couldn't be more happy with their team's customer service, their great attitudes and Dr. Larry's care and knowledge. Every pair of RX frames that I've gotten...it's always been such a stress-free experience. They truly are a community-minded service provider. WE love Eyeguys!

I had a contact exam here about two years ago. The doctor gave me a contact prescription that was…read moreweaker than my previous one, and when I tried them on, I couldn't see at all. I told him they were not right, but because I was a teenager, he was very dismissive and only at further insistence did he agree to examine my eyes again. He still gave me the same prescription and told me I would have to get used to them. (Note--I have been wearing glasses and contacts since I was six years old and I have very poor vision. I am accustomed to getting new contacts and know that it takes some time to adjust. But I also could tell that these were not going to work for me.) I ordered some anyway after the doctor insisted there was nothing else he could do. After some time and a second opinion, I learned that the doctor had not only given me the wrong prescription but also failed to inform me that my astigmatism had gotten more severe, meaning that regular contacts are not an option for me. I wasted money on a contact exam as well as on contacts I could never wear without getting a headache and becoming dizzy. This doctor's reluctance to do his job is why I would not recommend that anybody go here.

I had my contacts exam here not that long ago and will never be going back, the exam was fine but…read morethe staff and doctor were (and still are) very very rude to me and have treated me like a child (I'm 21) the entire time I've dealt with them one of the secretaries even went as far to say "well being an adult you should know better than to get in a situation like this" after I ripped a contact before being able to come back to check the fit of the trial contacts and would not sell me the prescription I PAID for because the doctor will not give me my prescription since he didn't check the fit and cant now that I've ripped a contact. I've called and gone in on my lunch breaks multiple times in hopes to either get what I paid for or get a refund and they are very very rude every single time telling me that they can't help me or that maybe I should have been a responsible adult then I wouldnt have problems. I've never had problems getting my prescription anywhere else and I've never been treated this way before I will never be going back again and I will NEVER recommend this place ever.