We have been going here for our eyeglasses and contacts for a couple of years as they accept my…read morehusband's insurance. They are always super helpful and friendly. I went in today to see about glasses for computer use with my new prescription. The optician helping me, who has helped us in the past, was so helpful! She made up a pair of glasses for me to see the difference between my regular distance glasses to the computer ones. Super helpful to understand how much better they will be for work! She took the time needed and was not rushed. I appreciate the customer service and would recommend this clinic to anyone and everyone. Great location and parking. Thank you!

Positive experience. Moved here from another state and needed a updated contact prescription. Easy,…read morepolite and kind. Recommend.

I first ord of be called e 10th ered my glasses on December 18, 2023 and according to them…read moremanufacturers were not giving them glasses after one year of waiting still no glasses. So I reorder with a different manufacturer and now it's been 6 months. So basically a year + and nothing. I bet my insurance got charged

I had lost one of the nose pieces on my glasses. I arrived at Stahl Optical and they were very…read morefriendly and installed two new nose pieces very quickly. I'd recommend these nice folks to anyone.

While poking myself in the eye is not something that I would recommend to anyone, the entire team…read moreat Blink Eyecare were incredible, and I am grateful! I originally was turned away from another local eye clinic when trying to get an appointment via their triage line, and then in desperation, walking in, both receptionists there were brusk and borderline rude, making it seem as if it was a favor to get me scheduled for later that week. My issue was much more time-sensitive; I had lacerated my cornea. I ended up going to Providence Urgent Care in Spokane Valley, and they were also exceptional. They got me taken care of to the best of their expertise, then ended up getting me an appointment later that morning at Blink. The physician I saw at Urgent Care told me how great everyone at Blink Eyecare is; he shared that it is where he and his family go. Everyone from the receptionist to the optometrist whom I saw was kind, caring, professional, efficient, and made a less-than-ideal situation much better. They took care of me quickly and explained everything clearly as they addressed my needs. They assessed my injury, cleaned my eye, and were able to provide a contact lens band-aid with medicine to help heal my cornea. The optometrist communicated with me throughout the entire visit, and the receptionists scheduled me for a follow-up appointment 48 hours later. Once again, everyone was fantastic at the follow-up visit, and I can tell from all interactions that Blink Eyecare is a terrific business and service within our community.

The good: Everyone was incredibly friendly! Every interaction I had from the front office staff, to…read morethe technician who started my exam, to the doctor, and the woman who helped me pick out glasses, was pleasant. The customer service was genuinely excellent. The not-so-good: Before my appointment, I was told they couldn't provide an accurate breakdown of what my insurance would cover until I arrived. I have good vision insurance, and my annual exam should only require a copay. While the exam itself was covered with the copay, I was also charged $100 for a contact lens fitting. At every previous optometrist I've seen, that fitting has been billed to my insurance and covered, so this was an unexpected expense. The doctor also recommended dilating my eyes. I mentioned that previous optometrists have told me my pupils naturally dilate enough that it usually isn't necessary. He said he'd like to dilate them at a future visit just to be thorough. I then asked whether they offered retinal imaging instead, since I've had other offices include that as part of the exam. They do have the machine, but I was told it would cost an additional $40. Overall, I had a positive experience with the people and felt well cared for during the exam. However, I left feeling like there were several unexpected add-on charges throughout the visit. While the staff was wonderful, the overall experience left me feeling a bit nickeled-and-dimed, and unfortunately that makes me hesitant to return.

I wanted to get new eyeglasses and have the testing done by an Optometrist who had not treated me…read morebefore. What a pleasure to have all of my needs met at this office! Dr. Melissa Barnhart did more than I have experienced with other such practitioners. The staff were pleasant and equally professional. I can recommend that the public get service at this office.

Dr Sirott was thorough and very personable. I took advantage of updating my lenses through Vision…read moreInstitute Northwest

Dr. Maier is fantastic! She did my neurovisual exams and always took my questions and concerns…read moreabout my vision/health seriously. She has greatly improved my repeated headaches, dizziness, and nausea with treatment for BVD. Would highly recommend her!

All of it! This is a great place! The staff is terrific and they know what they are doing. So happy…read moreI found this place!

I came to this clinic because of the close drive to my home. The eye doctor was great but the gal…read morewho helps you pick your glasses was not! She wanted me to go with what she thought would be best for me. Kept arguing with me. Finally found a style I was okay with. Then I paid for my glasses and left. Got a call 3 weeks later, she ordered the wrong color of sunglasses. Another 3 week wait! Got the call they were in, was checked for fit and I asked the gal if I owed anymore. She said nope, I was paid in full. Four weeks later I get a bill for $18 plus some odd cents. A charge (refraction) that she said my insurance doesn't pay for totally so I had to pay the balance. My last eye doctor accepted what insurance paid and charged off the difference. Not these people! Never again will I go back to them despite the shorter drive. I'll go back to my first eye doctor even if it is a longer drive. Note: They say in their reply that they gave me a free pair of sunglasses. That's because the gal told me the ones they ordered were wrong and would be thrown away. Like I said, they messed up, so nothing free. I still paid full price and the extra free pair I ended up throwing away because they were an ugly brown.

As far as I can tell, Dr. Marcuson's prescriptions are good. But, Do not believe it when they tell…read moreyou their price for eye drops are comparable to WalMart or Amazon. Not even close. check for yourself. I wrote all the details here, and they were promptly deleted before I could send my review!

I love the way this office is set up, smooth flow and professional friendly staff from start to…read morefinish. I saw Kristina Woesner, O.D. and received an extremely thoughtful and thorough exam. Antoine helped me select the perfect frames within my budget. I love that Eye Care Associates offers add on custom magnetic sunglass lenses that fit perfectly over my prescription lenses and cute frame. No more weird grey transition lenses in photos for me!

Advanced eye care. I was relieved to find such a thorough…read moretreatment for my dry eyes. Now, after medical issues have affected my sight and comfort, I have an appointment today for exam.

I had a great experience with North Spokane Eye Care. It had been awhile since I had been to an…read moreoptometrist, and I had some eye problems I was concerned with due to a thyroid condition that affected my eyes. Tamara was great in performing my pre-tests and Dr. Shurtz quickly put my mind at ease regarding the changes in my eyes since my last prescription. One of the real gems in their office is Jackie, the optician. I hate choosing glasses and my last pair of glasses were ugly and didn't fit right, so I seldom wore them and used readers. Jackie was incredible in kindly educating me regarding my choices and helped me select a great pair of progressive lens glasses (from a surprising selection) and I got a pair of driving glasses at the same time. She is a lot of fun to work with. One of the first things I noticed when I changed from readers to glasses was how clear everything looks! I should have done this way earlier. I highly recommend these guys and will be back again next year.

SAM is RUDE. She won't look into weekdays you have off to see if they have appointments available…read morefor any future dates, you can take her "next available appointment but she can't just make them up", her words to me before She hung up on me for telling her to provide customer service and do her job. Place is a black hole that will inevitably disappear since they offer zero customer service or any flexibility to your schedule. Sorry I have a life and don't work as a receptionist kid, grow up.