I stopped by this location to get my kids glasses adjusted since they were loose around his ear…read more Before coming in, I called to confirm if they were busy and was told they were not. Based on that, I decided to stop by. When I arrived, I was told to sit at desk #1 and that someone would be with me in 5 minutes. Instead, I waited over 20 minutes with absolutely no acknowledgment--no update, no apology, nothing. Being ignored like that is completely unacceptable, especially after being told they weren't busy. This experience reflects very poorly on the staff and their level of customer service. Basic communication and courtesy should be expected at any business, especially one dealing with patients and families. I would not recommend this location to anyone. If you value your time and expect even minimal customer service, I suggest going elsewhere.

I was very impressed with this America's best. I made an appointment the night before was served…read moreright away. Very short weight in between specialists and everybody was very kind. Thank you, Regina, and Jasmine. We will definitely be back and send friends and family your way for their eyewear needs.

Shelly was very accommodating and able to fit me in the same day due to my schedule and living out…read moreof the city. I appreciate the help from her. However the other lady at the front was condescending and made me feel dumb for not having an appt to just buy frames. Her attitude was disappointing but Shelly had me leaving feeling better

No one should come here EVER. The staff is extremely rude and condescending. They should all be…read moreashamed of themselves for the service that they provide. All I wanted was to look some frames and was told I could only do so with an appointment, so I did that. I came back for my appointment and decided to get my frames elsewhere because their price was ridiculous. I was given severe attitude when I said I'd think about it and come back another day (NOT!). Then when I went to another place they said my vision insurance had already been used! This place used my insurance without my consent!! Luckily it was an easy fix but what a disgusting practice. I also heard they've done that to several people, not a surprise honestly seeing how they treat customers. Can't believe this place has more than one location to treat people so poorly. DO NOT COME HERE!!

Nomi was very professional and informative. Her insight was helpful in picking out my glasses. She…read morehas a friendly disposition that made everything go smoothly.

After I began wearing readers in my mid-50's, I began using an amazing optometrist in the Redlands…read morearea. Unfortunately, my aforementioned amazing optometrist retired soon after that and it just wasn't the same without him. I was soon referred to Miller Optometry, one of the longest established Optometry offices in my hometown. Dr. Dosaj took over the practice a number of years ago after Dr. Miller retired, and he is the real deal. I am super picky about health care providers, and this guy is top notch. Knowledgeable, caring, thorough, and goes the extra mile to get it right. Add to that the amazing staff of Grace, Alysha, Megan, Lorena, Nanni and Nomi, and Nomi... what more could you ask for? Look no further for quality optometry care.

The office appears to be closed. Tried to call, got a fast busy signal. Drove by the office, door…read moreis locked during business hours, with an old looking note taped inside the door saying "If you have experiencing a medical emergecy go to the Emergency room."

Eye care doesn't get better than Dr. Hamamura. Dr. Hamamur and his staff are extremely caring and…read moreclient-centered. The exam is thorough and actually enjoyable! Dr. Hamamura eases all patients and is caring and patient. He takes care of my entire family, including my grandmother, who is 100 and my son who is 2. Everyone loves Dr. Hamamura and can't say enough good things about him and his wonderful staff. His friendly optician is always willing to answer questions and provide assistance. Thank you so much for the great service!

KUDOS to the entire office staff, Sherry, Jessica, Gracie and Dr. Hernandez! This was my first…read morevisit and my entire eye exam was very positive. These ladies were all welcoming, positive and very thorough when answering my questions. Highly recommend this office and I will continue my future eye exams here! Thank you!!

Was in the area visiting family and needed help adjusting my glasses (I sat on them) so I decided…read moreto try this place... The person working was extremely rude. Apparently I wasn't dressed nice enough (I had been mowing my moms yard) because the second she saw me, she acted like I was bothering her... I didn't even let her finish. I make more money in one month, than she will all year. I don't ask much but common courtesy. Maybe you HAVE to spend money for decent service? Idk but I will not be back to find out

I was a long time patient until last year. My eyesight had gotten worse and after a complete…read moreexamination the doctor didn't change my perscription. He claimed he couldn't improve my sight with glasses. I believed him like a fool. I went to a new doctor because I have different insurance now, and that just was a lie. I now have glasses I can see with. It may be time for retirement for Dr. Van Dusen.

Glasses prescription was wrong. 2nd pair also wrong. Make me dizzy and nauseous to wear them. Not…read moregoing back.

I've had many glasses made here & every one of them was good. He was fast & accurate & very…read morereasonable. Good service, great value.

Excellent and prompt friendly service. Also reasonable pricing for 2 pair of glassesread more

This place is great for glasses- prescription or otherwise. Super helpful, knowledgeable and…read morefriendly staff. They're Amazing! They work with our insurance, through VSP, and sell vintage frames in great brands. They have a well-curated stock. The entrance is in a courtyard next to the Burger Town parking lot, beside the door to Active.

Augie at Mountain Optical Eyeworks is the only person that I trust for all my glasses needs…read more Incredibly helpful, wonderful pricing, great selection of vintage frames, very clean location, all the things that make small businesses special. Highly recommend!

I just want to thank America's best! I have never had a prescription so perfect. They were kind…read morethoughtful and the doctor herself was just really professional, but listen to what my needs were. Thank you again I would recommend them again and again.

We visited your store ready to purchase new glasses and sunglasses, but not one of the at least…read morefive employees acknowledged us not even a glance, a smile, or a quick "I'll be right with you." It left us feeling completely invisible. Acknowledging customers, even with a simple greeting, can make all the difference. Unfortunately, you lost potential customers today!