Dr Alexander and her Staff are wonderful! Always greeted with a smile. They take great care of you…read moreand are thorough. Really good selection of glasses. My family has been going there for at least 10 years now and wouldn't go anywhere else! A++

Although we were not regular patients of this practice, they got us in immediately when I had a…read morefrightening situation with my son. He had tremendous eye pain for a couple days and it kept getting worse. They were so knowledgeable, so kind and I truly cannot say enough wonderful things about the people I met or the doctor that helped. We will be regular patients of this practice from now on!

Exceptional service and friendly staff and doc. Have been a patient here for 11 years and will…read morecontinue!

This easy an easy review to write and it can be started with a question. How many Doctors do you…read moreknow that will take a call 5 minutes before they close on a Saturday, telling them that you have been referred from an urgent care doctor that "couldn't find anything wrong"? Dr. Atwell is the answer. He goes out of his way to take care of his patients. Usually I show up at the end of the year to get new glasses and that us usually that. His office didn't hesitate to stick around make sure I was cared for at the highest standard, given a prescription, a personal cell phone number in case things didn't get better with stern directions to call, and a follow up appointment "anytime you can come in" Monday. Dr Atwell is not a typical 9-5 doctor, he is a rare breed of physician that cares for his patients, will bend over backwards for his patients and provides the best standard of care. Batavia is a small town and more people need to know about Dr. Atwell. He and his staff are hidden gems in our little town. If you need eye care, even if its glasses, contacts or medical issues, you need Dr. Atwell. I haven't found anyone else that compares.

Just moved to the area and needed a new eye doctor. Working with the ladies in the office was easy…read moreand accommodating. Also highly recommend Dr. Kevin, made some great recommendations and trail contacts for improved vision. Thank you

I tried to remove my review but it said there was an error so I could not take the previous review…read moreoff. My husband and son went back in and the woman that helped them was very nice and my son was able to get his contacts. I still,however, disagree with the strict contact class policy.

I've been a patient for years. Dr. Hawkins is great. So is Ben in the eyeglass department…read more Unfortunately, although they say they take VSP insurance, they won't do so if you want to coordinate with other insurance plans (like Blue Cross). The front desk did not tell me this when I checked in. The back office blames me for not telling them that I had VSP insurance when I made the appointment. Be warned.

My husband and me are the patients of your clinic for a long time - I mean for 30! years and we…read morelove your doctors and nurses BUT, for the second year in a row we can not make an appointment on the phone. Last year I left a message twice on the phone - nobody called me back, and i had to come to the building to make it. This time it is much worse. My husband (Felix Yoffe) who is 91 lost his driving glasses and he does not have a spare. He did not have any appointment last year for unknown reason to us - so prescription was not valid any more. I said on the message that it is URGENT. No reaction. Your appointment department NEVER answers the phone but it does not react to messages either. It is too bad to make your place really bad despite great doctors and nurses. Ina Yoffe

Staff was so rude, disrespectful, and unprofessional Had to ask many times for paperwork and eye…read moreresults. Don't recommend going here

I wish there was a less than one star. First of all I never received am appointment confirmation…read more After filling out my paperwork I was brought into a room and was told what the doctor recommended for me. The technician said your glasses are for reading, I said no it's to see that's why I am here. My recent healthy eye exam recommended I se an Optometrist, there might be something else. The first thing she then said we will go ahead and do a health eye exam and that will be $49. I said I just did that and that's why I am here. my intake form had all of the symptoms I have been suffering with. There was a price sheet what I might also need. I already called to make sure they were in my insurance system. I was told yes. I have never ever walked out of a doctors appointment . I felt like I was at a car dealership and they just want to sell you the add one. I can not say anything good about this practice.

My son broke his glasses at school. The frames were shattered but the lenses were still intact. We…read morewere just there for his annual visit and bought new frames, but they were not in yet. The office said I could come by and they can try to find frames to match his lenses. They did not give up until they found frames for him! My son can't really see well without his glasses and he would have had to miss school if he couldn't get new glasses right away. They made sure that he could get new frames and went above and beyond for us. Their kindness and care for patients goes a long way.

Today I had my first appointment at Valley Vision Center and my experience here was everything I…read morewas hoping it would be, absolutely amazing. Every person I encountered at Valley Vision Center was warm and welcoming. I went there with all my vision records from my amazing Dr. John C Lawyer, O.D (Nevada) to make the transition go smoothly. The staff at Valley Vision Center in Geneva, IL was very appreciative of my efforts. Each phase of my visit at Valley Vision Center was professionally conducted, and well orchestrated. The staff was knowledgeable, and did I mention very warm/friendly. I felt as if I had been seen at Valley Vision Center for years. Dr. Michele Montalbano was extremely personable, inviting, approachable, intelligent, and THOROUGH. I could instantly discern that Dr. Michele Montalbano respects her staff and lead by example. She takes her time with her patients and finds time to have a teachable moment with her team in a non-judgmental manner. Dr. Michele Montalbano answered all my questions and I didn't feel rushed, I actually felt like she was a longtime friend while doing her job. The young lady who helped me with my glasses purchase was very very patient in helping me get the best out of my insurance plan, she ran the numbers and checked them as many times as I needed her to. I felt great about the decision we made together. I could go on and on about the Valley Vision Center and how wonderful my experience was, but I will let those who read this decide for themselves. Call Valley Vision Center and schedule an appointment and see for yourself, you will not regret it. Thank you Dr. Michele Montalbano and Staff, I look forward to my next appointment.

Stopped in to get my glasses fixed because the screw was loose. Even though I am not a customer of…read morethis store, they offered to help me out. Including the repair on my glasses, they showed me other options for transition lenses and a better way to wear my glasses for my progressive lenses.

What an amazing experience. It had been 7 years since my cataracts and my former pair of glasses…read more Smart Eyes came up 1st on the list for my vision insurance. Dr Yun is thorough and has the latest equipment. She does all the testing herself. There was a slight change to my Rx. Calvin was very helpful and assisted me with selecting the perfect pair of glasses. My insurance offered a great discount and I'll be stopping back for a new pair of sunglasses soon. My new glasses were ready in 8 business days. I need to have a secondary cataract removed next week and I suspect my vision will improve even more.

Pam helps you choose the right glasses for your facial shape. My daughter commented that my…read moreglasses are not the styles she thought would look good on me, but they look great. When you are with others, they focus on your face. It makes senses to invest in glasses which help you look your best. Blinka has the best selection and best service of place I have purchased glasses.

If you are sensitive to price in any way, or expect reasonable value for your money, don't bother…read morewalking in. Crazy prices completely out of line with 99% of what people expect to pay. The owner is knowledgable, very friendly and has made this business all about designer frames. That's fine and I expect to pay more for cool, low volume frames. However trying to charge me well over $400 just for standard lenses on top of the frame cost is a bit much. I politely declined.

I found everyone to be very professional and courteous. I want to especially thank Erin who helped…read morepick out my eyeglass frame. She went beyond anything that was required to make sure my frames were going to be the color I wanted them to be and I am very happy. Thank you, Erin, for all the extra attention.

Great customer service; the doctors are patient and make sure you're getting the prescription that…read moreis right for you. Nice selection of glasses.

Thorough exam and answered all my questions. Good selection of frames with a helpful staff. After…read morethree months three cracks appeared in one lens likely due to incorrect or over tightened mounting. They replaced the glasses even though I did not purchase the extended protection. Highly recommended!

Exceptional service for over 10 years! We still travel from Indiana to come see Dr. Burke. He is…read morecapable, thorough and adaptable to our ever changing schedule. We will continue to drive over for the best optometrist we have ever had.