Lili needs contacts :( sadly I'm getting blinder and blinder over time, and my old contacts are not strong enough to see everything around me. Soooo after hearing a recommendation I went to Walmart Vision & Glasses without an appointment. They took me right away (Yay!! I didn't want to go back later) and did the preliminary tests, the staff is really helpful and caring. Dr. Vong was great! Very nice and careful with my complicated eyes. The contacts that she prescribed me were perfect because she payed close attention to my "eye-needs" Parking is kinda easy (like in every Walmart), access is really easy because is next to the entrance. Highly recommended!!! read more

The Center convinced me to buy glasses even though I really only wanted contact lens. Then when I told them that the glasses were blurry they would not replace the lens. They wanted to charge me for another exam. What a rip off. read more

Highly recommend! I've been going here for years now and Dr. Tina Do and the staff is the absolute best. They are always courteous, professional, and helpful when it comes to their service. I always look forward to seeing Dr. Do because she makes it a pleasant and comfortable experience every time! read more

Don't know why there's bad reviews the employees and doctor are all very nice and helpful. Made an appointment over the phone for an eye exam and Dr. Stephany Vong was super sweet and helpful. She actually tells you about your eye and how it works unlike some optometrists who just tell you prescription and leave. Karen, one of the employees, helped my mom and I find how much our insurance covers while being funny and helpful! I came back a second time to get a different pair of contacts since my eyes weren't liking the ones I first got and Dr. Vong helped me find the perfect pair! read more

I had a great experience the other day. The doctor was very thorough and gave lots of great advice on caring for my eyes. The assistants were also extra nice. They made me feel very comfortable. Im surprised since this is inside of a walmart . I dont have insurance but the price was very affordable as well. read more

I was so pleased by the Costumer care I was given to by Ariana. She amazing she really took her time with me . She has a great way of helping people like me that can't make up there mind. She was truthful and you could tell she really cared about what looks good on you . Ariana was so helpful with working with me on a budget. She went above and beyond to make me happy . This was by far the best Walmart experience I have ever had . Thank you Ariana your amazing . !!!! read more

The staff here is very helpful and respectful. The prices are awesome and the place is always super clean! I have only had good experiences at this location. Come here if you're on a budget. read more

My visit was good for testing my eyes for contacts and glasses, it's the follow up skills they have no knowledge of! I was told they wld call me upon arrival of both, my contacts and glasses and I just called to check. Turns out they have both alreeady. read more

Dr. Vong was spectacular! made me feel very well taken care of. Had my eyes checked by her and she contacted me a few hours later to see how everything was going(rare). Had a follow up appointment a week later and I expressed my concerns with the contacts she had given me and immediately she knew what the problem was! In about 5 minutes she gave me a different brand of contacts and everything has been so nice and clear for almost 2 weeks now. Highly recommend this place solely because of Dr. Vong!! read more

Dr. Vong and staff were super efficient and friendly. I arrived around 2:50 without appointment, and I was out 40 minutes after with my contacts in hand. Dr. Vong is the sweetest and professional person ever. Recommend. read more

took glasses to get one lens replaced took 2 weeks for only one lense by itself. then when i go today to get it replaced after it came in i get home and they gave me back my glasses full of fingerprints could even have the courtesy to clean lenses before putting them back into case gurls who work here would fit right in at mcdonalds with their simple customer service doing only what they have too. not again byego real optometrist with this new prescription read more

My experience was really nice, in and out in 35 min ....eye doctor was really nice answered all my questions and she talked to me about my visions options. The staff is helpful..... read more

I was very surprised how much they have improved on their service. The last time I was there was 2014, the service was ok. Very professional now even over the phone. Will be coming back next year for an update karina was very helpful, she even helped me get custom sunglasses for my 6 year old. Would recommend read more

The nicest team. The doctor was really informative and patient with my questions. She even helped me out with the type of veggies to eat that are good for my vision! read more

Best Optomitrist ive been to. I actually took my mom over here after a not so good experience at the Walmart in Orange by the mall. I will be going here from now on. I eneded up getting some glasses while I was waiting for my mom. She does follow ups on contacts just to make sure your comfortable. The receptionist is awesome too... Keep up the good work girls, Ill be telling people about your service. read more

The optometrist was really sweet on my first visit, but the rest of the staff, let me just say worst customer services, they apparently don't know how to greet or make you feel, welcome. If they had explained why my appointment was late I wouldn't have minded, and it's not like I'm upset. I just feel like as a customer there should be better customer acknowledgement. read more

went for the first time today to get my glasses adjusted. they were mailed to me so they were perfect except that they didn't fit quite right. so excited that this location adjusted for free! get home and there is a criss cross of 15+ scratches in the middle of one of my lenses. honestly, i have no idea how the chick working here even did that. even though i have insurance on my glasses, this is a pain to get fixed. annoyed and will not be letting these employees touch my glasses again, that's for sure. read more

Adriana went over and beyond with the information she provided me when I called!! Thank you read more

It has really really bad service and definitely could break your sunglasses frame!!! They would not feel sorry about it at all!!!!

I love the girls here. Ive been here about 4 times and They are always on it. Was here last week and she fixed the arm on my glasses when I thought they were broken. Efficient and knowledgeable. Highly recommended read more

First time getting an eye exam at this location. Dr was so patient && informative. Receptionist was helpful when it was time to choose the right glasses for me. read more

Avoid. No point in appointments. Customer service is terrible. optometrist is nice though .

Bad service, bad policy and procedures. Will not allow phone in orders. Not enough staff to assist.

I called today and asked if this was the Wal-mart vision center or the actual optometrist. Receptionist was VERY rude and didn't answer my question...just keep saying were connected. I asked to make an appt for today...she put me on hold and then came back to me asking if I wanted an appt...pretty sure that's why I called! I made an appt for 4 today...but I will not being going...I found somewhere else that was pleasant and helpful. My advice...fire your receptionist and lower your prices...114 for an exam for contacts and glasses is outrageous! read more

These people are nice on the outside but really just a--holes. They don't work with 1-800 contacts and refused to confirm my prescription. No one carries the ones I need (8.5) so I was basically left on my own to find them. The 1-800 contact people said they would go out eventually (I paid for overnight shipping thinking the doctor actually cared enough to confirm). Well, the demos they gave me expired before the order arrived. I'm still waiting for it as I write this. I asked the people at the doctor's office how I could get my script sent out before I lose my job and they didn't have an answer (I've missed a week so far). They keep insisting they aren't walmart and they don't work together. The lady also said that 1-800 contacts goes through corporate walmart. So how the hell is the walmart office going to confirm if they don't have my script? AVOID this place. You will spend money and get NOTHING. If you wear anything higher than 6, you're better off going without clear vision. For the record, getting contacts from the VA was easier. read more

Terrible customer service!! When I made the appointment and gave my insurance information I was told I would get a call back to confirm my benefits. I had to call them back two days later because they never bothered to call back. The girl who checked me in on the day of my appointment was rude. Only plus side to the whole experience was that the optometrist was professional and kind. When I finally decided on a pair of frames, the girl who attempted to help me was brand new (at least I hope so because she was so incompetent she couldn't do any of the steps without assistance). When she asked another worker if she had my insurance information she literally scoffed, said no, and put her head back down to work. They told me the date my glasses would be arriving, so I called that morning to confirm, and was told they would be coming in with the FedEx shipment between 12 and 2. I get there at 6pm, and when I ask to pick them up, she asks me if I've gotten a call that they were here, I said no, luckily they were actually there. But really, they've been sitting there for a minimum of 4 hours and they weren't going to bother calling me before they closed at 7? The cherry on top was when I tried them on and same new girl asked if I needed them adjusted and I said yes, she went to another coworker, and then came back to me saying that if they were damaged in the process Walmart isn't held responsible. I took them from her hand and left at that. I will NEVER return, the staff is unbelievably incompetent and has no idea how to handle customers. Train people before you put them out on the floor. I regret using my insurance benefits here. read more