I have never been seen on time in this place, they do not know how to book their appointments. I…read morehave been going there about three years and I've seen five different doctors because they either retire or leave. Today when I walked in, the waiting room seemed quite crowded, so I asked the receptionist how far behind they were and she lied and told me they were not behind at all. When the 9 o'clock lady went into her appointment at 9:45 and 9:15 guy went in at 10:15. I could see that I was doomed and so I left without seeing anybody. I will not be going back. This happens every time.

My mother had a surgery with Dr. Tayani at the beginning of this year. Every time I look at her…read moreI'm extremely distressed and saddened by the outcome of my mom's eye surgery. It was supposed be only a lift of her eyelids to improve her vision. The surgery has left her eyes looking worse than before. We are so disappointed by his work.

I have been going to Dr. Lucak's office for several years now. Dr. Lucak is a very likeable…read moregentleman and very thorough. The office staff is usually really good too. At this point I am very comfortable how Dr. Lucak does things. Unless he somehow accidentally pokes my eye out, I will continue to see him.

You wonder why this is unclaimed. I personally don't care about the doctor if the whole staff is…read morerude to the core. We missed appointment, we informed that my 73 yo mother had emergency in family and had to be out of country but they still charged her $25 for missing appointment. I have never seen such brash rudeness. For 73 yo on pension that is a big amount. The audacity to tell us that they will charge $45 next time, keep your business. There are tons of other talented doctors with wonderful staff which we can go to and we will. A good office would have accepted apology and made another appointment but I guess rudeness is important to this staff..

From my initial consultation through the day of the procedure, my experience was outstanding…read more Melinda was consistently professional, friendly, and transparent, taking the time to explain each step and ensure all of my questions were answered. Although it took me an additional year to move forward with LASIK due to my own hesitation, I am extremely glad I did. Throughout the entire process, I felt supported, informed, and never pressured. From check-in to check-out, the staff made me feel comfortable and confident in the care I was receiving. Dr. Lusby demonstrated exceptional professionalism and expertise, which further reassured me that I was in excellent hands. The level of care, attention to detail, and overall patient experience exceeded my expectations. I am very grateful to Melinda and Dr. Lusby for their dedication and outstanding care. I would highly recommend this practice to my friends and family and would not hesitate to trust them again.

Absolutely best decision of my life. I've worn glasses since I was in first grade. Everyone was…read morefriendly and amazing, Stephanie, Melanie, Dr. Lusby, Dr. Arakaki. I highly recommend them to anyone considering Lasik surgery.

I had mono vision correction since I didn't want to wear glasses for reading. Dr Moosa and staff…read morewere very professional and my surgery outcome went well. I can see and read comfortably. I would recommend them thoroughly. Marcy S.

The best decision I've ever made for myself!!!! Dr. Moosa was referred to me by my co-worker, who…read morehad an amazing, life changing experience with him as well. I was very scared but I knew then that I'm done with prescription glasses and my horrible vision. Dr. Moosa explained everything well pre, during and post op. He took care of me so well! The procedure was painless, quick and recovery was smooth! The staff was very warm. Scheduling was very flexible. Follow up's are free and part of the package. I am very blessed to have found Dr Moosa!!! As he is a blessing as well to his other patients:)

I can't recommend Visual Effects Optometry enough! From the moment you walk in, the experience is…read moretop-notch. The staff (Diana, Daisy and Michael) are consistently wonderful- they're always professional, welcoming, and efficient, which makes the check-in process a breeze. Overall this place is fantastic- you can tell the entire team truly cares about their patients. As for Dr. Nguyen she is simply amazing. She takes the time to be thorough, answers every questions, and provides expert care with a personal touch. We've been going to them for 7 years now and we couldn't be happier.

I had an urgent situation where I needed to get a prescription for pickup. I was told it would be…read moreemailed to me, so I waited--but never received anything. When I called back to check on the delay, I was told their scanner was broken. Given the urgency, I would have expected a proactive call to let me know so I could make other arrangements. What's frustrating is that after the delay, they suddenly were able to email the prescription anyway. The lack of communication and nonchalant attitude throughout the process felt unprofessional and unreliable. Because of this experience, I'll be taking my business elsewhere.

Do you know how rare it is for somebody to voluntarily write a positive review without being…read moreprompted or asked to do so? My family and I have been seeing Dr. Chao and his team for many years at both the Irvine and Fullerton locations - they are simply outstanding. In the past, we've done cataract surgery (for my dad), routine checkups, and most recently for myself, PRK surgery. In every instance, we've been absolutely impressed with Dr. Chao's team of professional, knowledgeable, and kind staff members. In 9/2020, I went to get a consultation about Lasik vs. PRK surgery with Dr. Chao. He patiently walked me through the relative advantages of each procedure and which was the right one for me. My PRK procedure (10/2020) was incredibly smooth; some of my friends had less than ideal experiences with other practitioners, but I'm happy to report my procedure and recovery process went perfectly. Dr. Chao and his team did an amazing job of caring for me, carefully explaining what I should expect, and always making me feel like I was being treated with the highest level of expertise. I just came in for my three-month follow-up and could not be happier I decided to work with Dr. Chao. It's rare to find such a wonderful team of medical professionals. I genuinely enjoy coming in to see Dr. Chao! My advice is to listen to the onslaught of five-star reviews (especially those from people who actually work in healthcare) and book an appointment with Dr. Chao's office. Don't go anywhere else - this is the type of care we should get from every single doctor.

Dr. Chao is wonderful. I had PRK surgery a couple years ago and I have 20/20 vision! Being able to…read moresee well right now is fantastic! I couldn't have imagined life this way as I struggled with near-sightedness for a long time. I recommend going to Dr. Chao for your lasik or PRK vision needs.

Dr. Dagny Zhu is nothing short of incredible…read more As a fellow healthcare worker, I never thought I'd find myself writing a review for a surgery, but Dr. Zhu is one of a kind. As a pediatric general dentist, I'm seeing 40-80 kids a day - to say my vision is critical is an understatement, and I'd only be trusting my eyes to the best. LASIK has completely changed my daily clinical and non-clinical life, and even 5 or so years after my original surgery date, easily remains one of the best health related expenses I've ever done. For those of you interested in the academic side of things, Dr. Zhu is well credentialed - a Harvard graduated MD, with Ophthalmology residency at the Doheny Eye Institute / USC & Los Angeles County Medical Center. Her fellowship was at Bascom Palmer Eye Institute. As if that's not enough, she still does research and mentors upcoming residents. This level of training and active commitment to the medical community as a whole speaks volumes to the caliber of clinician that Dr. Zhu is and aspires to build unto others. Non-academically, Dr. Zhu herself is incredibly personable, and shows an unwavering commitment to her patients - even years later, she personally follows up me multiple times, and is as interested in my own vision outcomes as I am. She is thorough, detail-oriented, and can confidently convey the same depth and breath of knowledge to her patients. Due to my correction being borderline for the limits of LASIK, all contingencies were planned for to ensure excellent outcomes. Even years later, I have not had a single post-op complication, including zero days of dry eyes. Dr. Zhu is an amazing eye surgeon, and more importantly, an awesome human being. I'm absolutely ecstatic about the care I've received, and cannot recommend Dr. Zhu any more highly.

I had an outstanding experience with Dr. Dagny Zhu in Rowland Heights. From the moment I walked…read moreinto the office, the staff was friendly, efficient, and made the entire visit feel smooth and stress-free. Dr. Zhu is incredibly knowledgeable, patient, and attentive. She took the time to thoroughly explain my eye condition and walked me through all of my treatment options in a way that was easy to understand. I never felt rushed, and she answered every question with genuine care and professionalism. What really stood out was her attention to detail and how comfortable she made me feel throughout the exam. It's clear she truly cares about her patients and takes pride in delivering top-quality eye care. Her expertise and calm demeanor immediately put me at ease. If you're looking for an ophthalmologist who is skilled, compassionate, and takes the time to provide personalized care, I highly recommend Dr. Dagny Zhu. I'm grateful to have found such a trustworthy eye doctor and will definitely continue coming here for my eye care needs!

Amazing experience! Great customer service, highly recommended. Dr. Berbos and Dr. Yang were…read moreknowledgable and took their time to explain a concern we had with our daughter. They reassured us while being so compassionate and kind. Thank you

Dr Yang was amazing. She was thorough and explained everything step by step. Highly recommend. It…read morewas also nice they do appointments as late at 5pm so I wouldn't have to leave work too early.

The staff is really nice and Dr. Jhonn Larchibal is great with kids the place is really nice and…read morethe air conditioner works great

Horrible experience. 0/10 would not recommend. My review is solely for Dr. Lisa Matsui who showed…read moreunprofessional behavior during my daughter's eye test appointment. The office assistant escorted us to get the eye images and screening questions done. When asked about current medications, I replied that we only administer Advil or Motrin for fevers and pain, and she didn't ask any follow-up questions. Instead, she led us back to the exam room to wait for the doctor. As soon as we entered the room, my daughter dropped her belongings and dove into playing with her slime. The doctor walked in just as my daughter was reaching for tissues to wipe off excess hand sanitizer. The doctor's expression was puzzling - I couldn't tell if it was her natural demeanor or a look of distaste. "Oh, I heard your daughter is sick," she said, and I confirmed, "Yes, she was, last week". Given her medical expertise and credentials I expected more in-depth questioning. Instead, it seemed like she relied on assumptions rather than gathering thorough information about my daughter's medical history. It was surprising that she didn't take the opportunity to ask more questions and gather useful insights before or during our visit. She just looked at my daughter and told her "yeah, you look miserable" I was taken aback when the doctor said those exact words to my 12-year-old daughter. Her choice of words was not only unprofessional but also potentially damaging to a young and impressionable mind. It made me wonder how healthcare professionals in this office speak about patients when they're not within earshot. So I questioned her "what?? miserable? how can you tell her that. You have poor choice of words". And she said "well she doesn't look very well" and tried to rephrase it in other ways and started giving me the definition of miserable. I was appalled when the doctor offered to see my daughter another day. Why would I subject my child to a healthcare "professional" who lacks empathy and basic diagnostic skills? The doctor's failure to ask fundamental questions about allergies, medical history, and symptoms was staggering. Instead, she made assumptions based on a single observation - my daughter grabbing tissues. Her incompetence was alarming, and I wouldn't trust her to provide adequate care for my daughter or anyone in my family. Now I wonder, if other people knew, would they trust her to treat and diagnose their vision? Witnessing a healthcare professional in a white coat behave so unprofessionally was extremely upsetting. What's worse, instead of apologizing directly to my daughter for her hurtful comment, the doctor downplayed the situation by offering a casual invitation to return another time. Her lack of accountability and empathy was appalling, and ignoring my daughter's feelings only added to the harm. A simple acknowledgment and apology would have gone a long way in resolving the issue. Instead, her indifference compelled me to share our distressing experience, serving as a cautionary tale about the importance of empathy in healthcare. After declining her services, I walked out of the office. As I was walking to my car, I realized I needed to return for a doctor's note for my daughter's school. When I went back, it was clear that the doctor was gossiping with the front desk staff about our encounter. 5-7 people huddled in the front desk, like Jesus! you couldn't wait until I left the parking lot at least? The unprofessionalism was staggering - but not surprising; instead of reflecting on her behavior, she was sharing our personal business with others. So much for privacy rights.

I have been a patient of Dr. Mosier for 2 years. I think the team he has working is very efficient…read moreand runs the office very well. Everyone is friendly from the time you are greeted to each of the stations you go to before you see time with the Doctor. I have not had to wait more than 10 minutes between stations except when waiting for my eyes to dilate. Dr. Mosier had reviewed my records before we met. He asked if I had any concerns about my eyes and shared his examination findings. I never felt rushed and appreciated his sincere concerns about my eyes. This year my wife will also become a patient after seeing how pleased I am with the Mosier Eye Center organization and management.

Dr Pham is truly a passionate doctor who knows her stuff. I know other doctor rating websites say…read moreshe is arrogant and rude but I truly think it is just a misinterpretation of her care. She indeed does not like to be questions but I get it since reading stuff on the internet does not make us experts. If you follow her recommendations, dry eye really can be managed. The doc tends to run late but I think it is because she will sit with patients until ALL of their questions are answered. She really does care. I've seen the optometrist there as well and again, runs a tad late but will sit with you until all of your questions are answered. She encouraged but did not pressure me at all to purchase glasses from the office. I've had multiple experiences with tech, Jamie and she is top notch. So friendly and warm. She is also very knowledgeable and really helps patients out. She kept me up to date on my preauthorizations so I didn't have to chase down answers. She is also certified to do the Lipiflow and she made sure I was very comfortable for the entire 15 minutes. Some of the front desk staff and techs are really rude so be prepared for that. They act like your presence is a huge inconvenience to their existence. Plenty of free parking in this lot too.