Who came up with the fantastic idea to keep all but 2 registers and half of the self-checkouts…read moreclosed while there's a huge queue of customers waiting? If you're going to force everyone to self-checkout, at least have the decency to have enough stations to handle your customer traffic. One star.

Waited over 30 minutes......No one ever CAME OUT or text to explain a delay. I had to CANCEL ORDER…read more Either hire more staff or don't over drive in pick up. 30 minutes and over is ridiculous.

This place has run through owners over the last 10 years, most of them have been great, but the…read morecurrent one is extremely unprofessional. Not only do you have to diligently check expiration dates because they don't, but you have to accept disrespect when you try to return the expired merchandise. Today the owner accused "old men" customers for aggressively hitting the touch screen credit card machine and breaking it, when in reality this machine has been breaking for well over a year. Actively disrespecting your customers to other customers makes it seem like you care about your money more than your customers experience. Can't wait for the day these owners are out and maybe someone with some respect, pride and work ethic will buy it.

Since the new owner, my family friends and I have gotten mostly expired things. Earlier today, I…read morewent in and bought a Snapple, which turned out to be expired. The man tried saying Snapple does not expire and to show him where the date was. After explaining and proving it to be expired, he called the owner over $1.50. I would not recommend this store! Mind you there was only one sip out of it and tasted rancid. Talk about horrible service!!!! I'll go anywhere else except here now!!!

Produce selection has become vastly inferior with much fewer organic offerings. The general quality…read moreof items available in store has declined considerably. All this on top of unethical business practices

Purchased hamburger and ground sirloin on a Friday and it was completely gray and brown by Monday…read more Was told by someone in the meat department that the meat comes in package already now and is not ground fresh at the store. Totally disappointed with big Y. Not sure if I'm going to be buying my meats there anymore. Might be heading to the farm again. What happened? Always had the best meets. Also, some fruits that I have purchased have gone bad very quickly

Carlos of Paxton Marketplace is the consummate businessman in so many respects, but putting aside…read morehis business smarts you'll instantly notice that he's glad to see you EVERY time you've dropped by to see him! Further, the store itself is almost ultra-roomy in a true sense ... one gets the feeling that this might have been the site of a tiny supermarket going back to the 60s mebbe? Either way, "the usuals" that people flock into this place for is a collection of offerings on shelves running along the lines of fancy liquors ... wines very well stocked ... then assorted sodas, beers, etc all occupying one-third the space within. Mail service makes this place a plus for obvious reasons (if post office isn't open, chances are, this market is. Further along the lines there is a deli, veggies on sale, breads, some otc medications, mags, cigs ... the usual. Carlos for a number of years now has been a great friend, even opening up that he had an entire brisket for sale which, of course, under my companion's careful eye, was "praised 'n braised" (my term for reaching divinity on a plate) and sister .... brother ... it was all copacetic, Mon !! Stop in and get acquainted with Carlos - he's always around and one of the hardest workers around. You'll instinctively like his pleasant and august kindness for ... trust me ... he'll be happy to see you if simply because you present to him the opportunity to make another friend. And does he ever have friends! Considering the size of this place and consistently one man runs it entirely, one can see that Carlos is very devoted to keeping this business permanently active. Couldn't happen to a nicer guy ...

Not a big 'supermarket', but they have the essentials. They have some really good meat & deli…read moreproducts such as marinated meats, deli meats & cheeses, a nice selection of greeting cards, some local merchandise, etc. They also carry a large selection of beer and wines. There's also a full-service Post Office counter in the store, so that's a plus too. It's nice to have a local market, especially one that has a really GREAT owner/operator. Carlos is a very personable and very accommodating local store owner! Just what a small town like Paxton needs.

So I'm big on supporting local business, been here a few times, once for a meet a cow event, and…read morethis past week bc their social media posted about the eggnog. I go there middle of the day not a lot going on, as other posts have noted the lady working the counter was cold and not very welcoming, no hello or how are you when I walked in. I politely said hi as she picked up the phone, no response even after she hung up from her phone call. I inquired about if they were organic bc there is a sign that says hormone free etc, she just blandly said no bc they give their cows grain, and that was the end of that. They have good products but it's hard to support local farms when the people working there seem to not give a shit about the people walking in the door. Number one rule of sales: sell the company, sell yourself, sell the product. She didn't do any of these things. The eggnog is pretty good, really thick, I like it. But they could work on their enthusiasm for their customers, and customer service hell even a smile would have been nice.

Great milk store with their own fresh milk. It's like a convenient store...they carry lots of Cabot…read morecheese products, local eggs, plenty of ice cream treats and fresh pastries from Culpeppers Bakery.

If I don't feel like dealing with the crowds at Market Basket, this is my go to spot! Park N Shop…read morehas good parking, is easy to get to, is nice, clean, bright, and they run great weekly ad specials! Store is organized and the staff is always very friendly. The cashiers are younger and they're very sweet and hardworking. I haven't had an issue with any of their produce, has always been very fresh. They don't have the huge selection of Market Basket or Whole Foods but they have the essentials. And sell dog ice cream!!

Produce was not that good. I was not impressed with the store layout. Prices were ok, but…read morehonestly would not return to this location.

I have been a customer here for most of my life, and my perception of some things changed after a…read morevery dangerous safety issue involving a stranger whose phone was constantly recording occurred here on 8-19-2024. I have spoken to the management about this and they were very helpful. They even checked security footage, and, given how long I have been a customer, they were very receptive. A woman with very long, frizzy, dyed-black hair, heavy-set in tight blue jeans, appears to have been videotaping me, holding her phone straight up, with her back to me on the way into the store. She then stops, keeping the phone straight up, so I turned around and rode my cart out the entrance and back outside just to get out of her camera range. As I shop I go into aisle 3 and I have proven with my receipt I needed to be there. This woman is standing near the end of the aisle with her back to me and she extends her left arm to show me her camera's eyes. I get what I need and again, turn around and go back out the way I came in to avoid her camera's gaze. She did not move the whole time. After I leave I go to put my cart away. I am vey close to the brick wall to the right of the entrance. She suddenly drives her cart up to me on my right and I am now standing between her and the wall. I see her camera's eyes (filming me at close range) and the back of her head. I turn to my left to walk around her to avoid her completely. When I get to the car, she is still standing there and looking my way. Then she won't leave the parking lot. Then she drove around the back. I want what she actually did to be known if she now chooses to identify me as a part of her life. I can guarantee you no one reading this has ever heard of anything like this at this location before now.

They suck. They hate all kids/teenagers, really mean grumpy young workers, takes to long to…read morerest-stock food, creep on the teenagers in the store, makes customers uncomfortable , only nice workers are the bakery workers, workers won't help you, overall really sucks would NEVER recommend

this place has the best hot chocolate ever it is so amazing and phenomenal that i only drink big y…read morehot chocolate . this force dry store is great for people who aren't poor because it's kind of pricy but worth every penny

I recently visited this Big Y location. I typically buy similar food items every week. I noticed…read moreduring the past several weeks the majority of the dairy items and sub sandwiches are nearing expiration or have expired. To compound the issue, prices here in general are more expensive than competing supermarkets. In addition, I noticed a dramatic change in employee morale, especially with Cashiers. During my past 4 visits no Cashier has greeted us. During my past visit, the Cashier tossed our food items down the moving belt. You can tell she was angry. Management, if there is a widespread morale issue or employees aren't being trained on how to appropriately greet customers, especially the elderly or disabled customers, I recommend you address these weaknesses.

This store always smells bad, choices are limited and they put the milk all the way in the back so…read moreyou buy more passing through, screw the mothers that always run out... The fish guy once dropped my fish on the floor so I never stop BUT TODAY is freezing and I just needed milk. I started gagging halfway to the milk, there was something burning in the store and by the time I came back to the check out my asthma was kicking in. I never use those self check outs and I was not thinking clearly trying to keep my scarf over my mouth, but when I asked the girl standing next to me for help she kept talking to her friend who agreed that today the store smelled really bad. She didn't help me and I had to drop the milk on the store floor after thinking I had paid but she was yelling at me that my card had not gone through. I spent the last 2 hours trying to recover from an asthma attack. No help at all, in fact RUDE, I will NEVER stop here again

I want to let people know that I decided to take advantage of the grocery pickup service from Price…read moreChopper in Spencer. When the items were putcinto my car, I asked if that was definitely everything and was told it was. I got home to find an item was missing and called the store for a refund. It was told I had to return to the store to either get the item or get a refund. If i wanted to go into the store, i would have done my own shopping. My other option was to get a refund through Instacart (I don't have an account with them and didn't order through them). I have been using Hannaford's service for over a year and they are the friendliest most helpful you could hope for. I recommend that you DON'T use this service at Price Chopper.p

My family and I have been coming here at least 25 years. It usually our stop for special occasions…read morewhere we do seafood. The shrimp is excellent as are the lobsters. Don't sleep on the stuffed clams. Huge and generous portions with actual clams. They have a great selection along with some other accompanying products. A little hard to enter and exit to park but worth a visit!

I always get the freshest seafood from Colony the prices are good and the staff will always answer…read moreany questions you may have