They have the rudest deli guy! I asked for the potato salad and he made me feel so stupid saying "well aren't you going to tell me what size"? AND after asking how much they weigh he said "look over there at the cups that's all we have" well that did not answer my question! read more

I love Walmart rite place to be at 1 stop shop I worked for Walmart for years ppl have a lot to say bout Walmart but ppl keep shopping here every week if you come on the rite time it's okay read more

I have ordered 7 meat and cheese trays. Bruce and the deli staff have been very helpful. My clients can't beleive it's from wal mart. Good job guys. Ron S read more

I drove to five Walmart's in the Nashville area to get an oil change and have the tires I purchased at a Walmart in another state balanced. Four didn't have filters stocked or not the right oil, two even told me they couldn't lift my truck. I couldn't get any of them to answer the phone. I was so disappointed in the absence of customer service. This Walmart auto dept. helped me. I understand they are understaffed. My Ram diesel is difficult to get to the oil filter. They found oil in the back, the shelves were empty. All three guys worked on it. Learning as they went. It took a long time but everyone stayed kind and helpful. No one was standing around. The auto manager, Albry, helped as well. Joe and Aaron worked hard to get everything done to my truck that I requested. They balanced my big truck tires perfectly. The ride is smoother than it has been since I put the new tires on. I'm very satisfied with their work and attitudes during a difficult task. Thank you all for a great job. read more

This review is for the optical shop and they are horrible. No customer service skills were seen in any of the employees and I have waited two and a half weeks for a contact lens order that I have still not received. Poke your eyes out at home and save yourself a drive. read more

This Walmart is the epitome of horrible service. They often have only ONE line (other than self-checkout) open. Monotone, unfriendly cashiers, produce section with many missing items & outdated appearance, women's clothing section always unorganized, posted prices not reflected at register, inadequate air conditioning, garden center routinely shuts down early, on & on. My recent shopping experience in this store had so many weird and/or negative things happening, it ruined my day. The store was stiflingly hot. There were no carts inside. After going out to get one, I found the disposable antiseptic cloths for wiping the cart off were all gone, (this has become the norm). There were no baking potatoes. None. The bin was empty. There were only 3 packs of shredded lettuce, and all of them were turning brown. I saw a customer, a grown woman who appeared to be normal, if not for the fact that she was riding in the cart. Yes, literally seated in the cart. A man was pushing her while while she directed him. A different woman was approaching people while speakin scattered English read more

Out of necessity I go to this location. But heads up. I thought my total was to high last week. After reviewing my receipt I found 5 items was scanned twice. So that left me with the dreaded customer service line. I'm talking clothes not a candy bar. I was over rang for close to $40 !! So be sure to check before you leave the store. And I left feeling like it happens all the time by the reaction of the customer service employee. read more

Just another 24-hour Walmart, which is good for those emergencies in the middle of the night. OR when you're really bored and just need somewhere to go for mindless walking around. (I'm guilty of both.) read more

I had to return something at customer service today and a African American lady named Christian was at the register and had the most unprofessional attitude. I waited like 20 minutes and that would've been fine had she not been so rude. I knew she wasn't happy when I first saw her. I heard her say she was tired when asked how are you? Tired isn't an excuse to be rude and act like you don't want to be at work. She also didn't look put together, her hair wasn't even done just all over her head wearing a bandana. I'm surprised her manager let her come to work looking like that. It looked like she just got out of bed and didn't care. She just looked so annoyed like customers were a bother to her. I greeted her she said nothing... then walked away not even saying excuse me I'll be right back. When she came back she didn't say thanks for waiting. She said nothing. I'm holding my card the entire time then I see her getting me cash. I said can you put this on my card? She says uhhhh it's too late. I just said it's ok but I was very disappointed she didn't ask me how I wanted my money back. I had my receipt that said I paid with a card so why would I want cash? I was confused why she did this when I heard her telling the lady in front of me who didn't have the card she paid with, that she can refund her on any credit card she has. I called her manager and let her know how unprofessional she was. I had my child with me who never cries in the store but did today because of how long we had to be in there. She just didn't care how slow she was moving and didn't care about our time. This shopping experience was so terrible and ill just have to start going to mt.juliet where the workers all very professional, helpful and nice. I don't know how this woman even works in customer service because of how mean she is. I know her manger will handle this accordingly because she told me she would talk to her and let her know that behavior isn't tolerated and she apologized. She does not need to represent Walmart looking and acting the way she does. read more

Update, I visited Dr. Lisa Davis to have my eyes checked and get a new prescritpion for my glasses and contacts. I was very pleased and was in and out in no time. Check in was quick, was taken back to be examined in less than 10 minutes. Dr. Davis was just awesome, very attentive, and answered all my questions. I take back my previous comment. Good job! read more

They never have enough registers open so you have to wait in line for like 5 minutes. The employes are rude unless you go there at like 11pm then you get decent service and the night workers actually want to help you. read more

Would not let my wife pick up an order from online even though she had the text from Walmart confirming the pickup is ready. I even entered her name on the site that she was allowed to pick it up. Completely crap service. She even had her ID ready like it asked for. There are less than 40 people in the USA with our last name. Then even after talking to a manger he could not conceive why I would be upset. He actually did not even offer any sort of restitution other than "have her ask for me" when she comes back in. No wonder I hate shopping at Walmart. I just figured with such a well formed online shopping experience they could get something this simple correct read more

Long story short - The last 4 visits to frozen foods section have been for a pizza, chicken nuggets, ice cream, and cheese sticks. The cheesesticks are in a bag inside a box, bag was ripped and cheese sticks freezerburnt. I thought maybe this happens sometimes no big deal just try again some other time. next time i came for pizza. at first bite it was obvious this pizza had been thawed out several times and placed back in the freezer. With the nuggets i picked up 2 open bags before getting to a 3rd i thought was fine - got home, hole in it. I gave them some time and tried to give them another chance, got ice cream that had clearly been unfrozen and refrozen several times. Literally 0% chance of repeat business. read more

I called Electronics to learn if they had a Samsung TV model UN55mu8000 in stock. The clerk told me she had no way to check on that.(?)

It is 3 days before Christmas, the store is very busy and I had to pick up a prescription. I decided to do some last minute shopping (about $75.00 worth) and when it was time to check out there were 3 manned checkout lines open and the lines extended from the front registers all the way back to the main isle that runs across the store. I dutifully waited in a line for approximately 15 minutes without a single movement forward, at which time I turned my wheelchair cart around and parked it at an exit and left the full cart in the store and took my paid for prescription to my car and left. . I understand that it is much less expensive for Walmart for me to do my own checkout and bagging and they use their lower prices to justify this practice. This is the third or fourth time that I have left a full cart with $50 - $100 worth of merchandise in the isle and walked out. I wonder how much they lose paying someone to put the items back and in some cases losing frozen foods that have defrosted - not to mention the loss of business because I only shop there when I'm already there for a prescription. Most of the time I drive past Walmart on my way to another store for my shopping. I have no problem continuing the practice of leaving my cart after waiting for a reasonable amount of time. I don't mind paying a little more for good service. read more

TERRIBLE CUSTOMER SERVICE!!! Online, it says the money center closes at 9. I live quite a ways away and had to pick up an important money order. The woman at the money center was allowing other customers to do their business but refused to help me after I informed her about the website and that I drove a long way. She was RUDE and one of the customers in line was SHOUTING AT ME to get out of line. Saying that the worker told him to tell people to get out of line! REALLY? read more

Rudest most unprofessional employees I have ever encountered here! I needed to exchange a shirt for a different size, so I got my little sticker from the gentleman at the front then got what I needed and went to customer service. That's where the horrible customer service began. I was the ONLY customer in the customer service area. There were 5 employees there wearing their yellow vests. 3 of the 5 employees looked at me but not a single one acknowledged me. I waited for about 5 minutes before I received a very rude "Do you need something?". It didn't get any better after that. During my whole exchange I had to listen to rude comments directed towards me from an employee that wasn't even helping me! Not to mention the employee helping me was very rude and unfriendly!! If you can drive to the Walmart in the Providence area of Mount Juliet, the employees there are always kind and so helpful!! I hope the manager reads this and does something!! read more

Ugh! Where to start? I try to avoid Wal-Mart at all cost but there are times that I must put on my trashiest battle gear to blend in and attempt to infiltrate the nastiness. The convenience and (I hate to admit it) the cheap prices on certain items is what lures me inside. I absolutely despise big corporations, especially Wal-Mart, for the way they treat their employees and how they come in and crush any independently owned stores around them. We need more locally owned stores, IMO. Anyways, the people at Wal-Mart is another thing that deters me from coming more often. It's always the trashiest of trash people in there shopping and they are rude and stink. I can never seem to get help in the gun/ammo/knife section and if I do end up getting help then I've waited 15 minutes for someone. It's like that in electronics as well. Oh and how about the fact they have 20+ lanes and registers yet there is never more than 2 or 3 operating at a time. You could go to the self scan area but the scanners always mess up and you have to wait for the lazy attendant to come and put her code in so you can continue. They are so afraid of people stealing they've made that machine too sensitive. Blah. It's just not my kind of place. NEXT! read more

I seldom complain about service, but feel the need to do so on this occasion. If you care about common civility, beware this store. Tonight (June 5, 2017) I checked out at 5:25 PM at Cashier station # 10. The woman working there was completely lacking of any courtesy whatsoever. When I came up, she said nothing at all; no eye contact and no attempt to say hello. So I started with a "how are you?" She responded "0k," but then not a word from her mouth. No "How are you?" "It comes to..." "Thank you" "Have a good day" a smile or anything. She started checking out the next person before I'd even gotten my bags off and into my cart. I was surprised by her attitude so went to the Customer Service desk to make a complaint. But then was ignored there too! The woman behind the desk was moving some things around but looked over at me. I said "hello" but she turned and walked away towards the back. Two other clerks were standing in front of the same desk chatting. No offer of help from either. The whole experience was a bit sad. I've always bragged about Southern kindness, but didn't see any tonight. I live in Europe now where my spouse works with the military, so I don't come to this Walmart more than twice a year, but I also had issues last November with discourteous employees. If you don't care about common communication niceties, ignore my complaint. But I'll no longer trade at this store when I come home to the Nashville area. read more

The indifference of the employees obviously comes from the top down at this store; can't even get something as simple as a propane tank exchange correct. Made my purchase, went to the tank cages, and waited...and waited...and waited...and waited some more. I heard the cashier page a manager for the service, but after waiting over 10 minutes for something that should have taken 2, I was over it. Got my money back and went to Kroger. The final straw, however, was when I decided to call the store and discuss the situation with a manager. Got put in hold, and 15 minutes later, no one had answered. I will not darken the doors of this store again. Had continued shopping through their inventory overhaul, even with the removal of many items I had bought there for years. Had continued shopping through the MULTIPLE store rearrangements, even though half the time I couldn't find where something was, and when I DID find its location, it was out of stock or disheveled. The indifferent service and total lack of give-a-damn about how the store looks has finally sent me packing. Mr. Walton is rolling in his grave right now, while his grandkids are rolling in their millions as their companies reputation is completely sullied. read more

This is the WORST Wal Mart I have ever been too, granted I rarely go to Wal Mart, for obvious reasons. On the few occasions I have. I sited this store, it has been a nightmare. Could not find any baskets, and when I asked an employee, they had no clue, and suggested they just might not have them (possibly a ploy to force you to use their oversized shopping carts and purchase more items); this was a huge annoyance to me. Next I found the signage is not updated, and suggests items are in isles that they have since been moved from. Today I couldn't find a price for an item, so I looked around for one of the price check scanners, hoping there would be one a few isles away, but no, the closest one visible was half way across the store. When I got to it, I was surprised to see the machine was missing. When I asked an employee, she said a few of them had broken and were never replaced. She attempted to use her kiosk to check for me, but told me that also was not working (is this real life?!). She pointed in a general direction and said there's one in the toy section. I proceeded to walk to the opposite side of the store where I was happy to see an actual price check scanner where the sign said it should be. I walked up to the scanner only to find it was out of order! Should I be surprised? In my frustration I placed the item down and walked out. I am now headed to Target! The ironic part is that the item I wanted a price check on wasn't even what I had come to Wal Mart for, it was just an additional item I walked by and wanted a price on. If they had their shit together, I would have left purchasing more than I anticipated, but instead I left without buying anything. read more

0 stars for the produce dept! I can see why and how Wal-Mart scored a 68 in freshness and other areas by Consumer Reports. Wal-Mart please get rid of that brown lettuce . Just about every head of lettuce had big noticeable brown areas. I was so in shock that I forgot to take a picture! Get that together! read more

This is for the vision center. My last exam was many years ago. I was definitely due for a change. This place saw me for maybe 2 minutes total. I got a prescription which was way less than my old one. Sorry, but I don't think my eyesight is better than before. That doesn't make sense. I wasted money here. Don't make the same mistake. read more

If I had another choice I would not go to this Walmart. I ask for help and the employees vanish afterwards. I called and was hung up on repeatedly by a woman named Ann. Then all the employees didn't know a Ann that worked there and claimed a customer must have been hanging up on me. Waited almost two hours to speak to a manager and never did. No one in this entire store gives a damn. I've been shopping at Walmart for twenty years and it makes me sick to keep going when I have been shafted over and over and I can't do anything about it. You can complain all you want but will see no results. They're too big. This is about all the satisfaction you can get. It's awful. read more

Today, 3/18 was the day that the Frozen combo pack and the Infinity character were supposed to be available - - went and they were out of them - they only got 6 box sets - 6 on such a popular item. Was told to drive to Providence and see if they had it - - said I'm not driving all over - can't you call and check for me?? What happened to CUSTOMER SERVICE??? Oh wait, I was at Wal-Mart - Customer Service is non-existent. Went to Customer Service to see if they would help me and the supervisor turned her back on me!!!!!!! Not too happy!!!!!! read more

I purchase a TV from there yesterday. It was an awful experience. After being shadowed through the store by security I parked by a register to wait for my son before checking out. At that time two security people positioned themselves 10 feet away from me. The head of security was one of them. He was very intimidating with his body language, and the way he was watching me. I actually worried for my safety and that of my children. I paid for the TV and had not even made it through the alarm detectors when the greeter demanded my receipt, then sharply asked me how many inches it was. I have contacted corporate about this, and we will see how they handle it. In the future, I will take my business elsewhere and suggest you do the same. Unless, of course, you want to be treated like a criminal. read more

This is more for the Automotive area of the store, not that the 15mins of trying to call the store and getting nothing but ringing doesn't help. Also when I did get through I was on hold for ten minutes before I just gave up and hung up. I took my car in for an oil change and there didn't look like much of a wait since there was only one car in front of me, which they were working on then when I pulled up. After waiting an hour I see them pull my car out of the shop, when then someone came in to tell me they rejected my car. Apparently they couldn't take my drain plug off without stripping it. To me this doesn't make sense, they pretty much described it to me like they didn't have the right tool. I drive a PT Cruiser not something uncommon, and I have never had trouble getting an oil change anywhere else including other Wal-Mart. Also I worked at Wal-Mart for over a decade and know they have replacement drain plugs in their pits, so they could've just replaced it if they stripped it. They went ahead and changed my oil filter without draining or changing the oil, so I don't know how much oil I lost with them doing that. They for sure didn't add more to replace what I did lose. This shop is the last place to get your oil changed, there are real shops with real mechanics that are cheaper. This shop is filled is with ex cashier's who you don't want near anything mechanical on your car. read more