Let me start by saying I have attempted to contact corporate on several occasions and till this very moment they have failed to contact me....
On May 4th at 8:55pm I entered Dollar Tree at 291 New Shackle Island Hendersonville, TN. When I entered I was greeted by Sue Ellen (shift manager) who said "hello and we close in 5 mins"; I responded "no problem I only need balloons". I proceeded to make my selection and she started blowing up my balloons. While she blew up my balloons I browsed the front window and another store associate name Gary stood at the register. After browsing for a few seconds Gary said "we're closed, you need to hurry up"! I looked up and said "if you were closed, why did you let me in"? He responded "we were trying to be nice". I said "she stills blowing up my balloons" and he then said "I don't care, you need to hurry up". At this point I'm trying to gage his vibe and determine if he's serious! I then say "really! Are you serious?" And he says to me "yes I'm serious"! He then said " my name is Gary and my managers name is Janelle. Gary then turns to Sue and says "you need to finish this before I say or do something I might regret"! My response was "like what", Gary then replied "do you want to find out". He then came from behind the register (and of course I thought he was coming at me) and wet down the aisle...as he walked away he than said "stupid ass black girl"! The shift manager told me she was sorry and he was tired because he has worked all day!
Fast forward I spoke to the store manager yesterday on 5/18 and she apologized for my bad experience as if I brought spoiled milk! As I told her this way beyond a bad experience! She (janell) than told me my husband nor my self was allowed back in the store!
I am taking this to the better business bureau, news and any other media outlet...if this happened to me it will happen again. And the fact that dollar tree has not responded is adding insult to injury! The guy still employed and dollar tree has not even attempted to right this wrong!
Please share so we can stop this type of treatment and make dollar tree answer! read more