Did an online pick up order was promised in 2 hours on my phone. I LITERALLY PLACED THE ORDER WHILE IN THE STORE BECAUSE THE SAME ITEM ONLINE WAS CHEAPER AND THEY WOULDN'T PRICE MATCH. So I had to order online and pick up in-store. Anyways. My order was not ready that night. It wasn't ready till the next day around 10am. But I will say when I called the manager he took care of the problem completely and was very nice. read more

This Walmart is horrible. They refuse to follow their corporate ad matching policy. The manager picks and chooses which local ads he will and will not accept. The register person listed off like 5 LOCAL ads that their manager will not ad match with. This is the only Walmart that will not ad match these stores, as I called a few other near by Walmart stores and they all said they DO match those same stores that this one won't! They did however offer to ad match to a store that sells that item at a HIGHER price than Walmart. Yes, please let me pay MORE than your shelf price! REALLY??? read more

Sally was awesome and was very helpful however she can't do her job if you guys won't give her any kind of support please make sure you review your management the line was almost out the door!!! read more

This store is so well organized and clean! It was really impressive. I've never seen a clearance section look so amazing! Very impressed. I came for an oil change and now I'll come back to this location although it's a bit further than my usual shopping area! read more

I was leaving Walmart and I was trying to leave on the side Close to the pharmacy and I know they usually close that side early but I just wanted to make sure if it wasn't closed already. As I'm walking over there this light skinned lady with curly highlighted hair starts saying hello that side is closed and yelling it very rudely and I turn around to walk to the other exit and she starts screaming hello hello are you trying to check out and I'm like no and she's like is that your stuff and I'm like yes I just paid and she doesn't say anything else. How rude of someone to start talking to you like your incompetent. I was so close to returning my stuff and going somewhere else but I didn't want to bother with the hassle read more

Keith and Lowery in the Auto Section helped me with a dead car battery; the old battery was tested, a replacement was issued and I had my paperwork in hand walking out the door in less than 15 minutes. That's how it's done; thanks guys. read more

Their online grocery pick-up service is a life saver!! I am 30 weeks pregnant with 3 other kids and it's July...SO SO HOT. I am so incredibly grateful that I can order my groceries online and they will load them into my car during my pick up time. I usually don't do my grocery shopping at Walmart...but because of this service...it makes my life so much easier. Thank you Walmart!! You make this Mama's life so much easier every week. read more

This Walmart has always been one of the cleanest stores I've been to. To top it off I had gone to the right cashier Antoinette who is the sweetest and most positive lady I encountered. Very rare to find btw...It really seemed like she loves what she does and knows how to interact in such ways that it's contagious hahaha. She reminds me of "myself" in so many different levels. As she was ringing me up she greeted me with her genuine smile and having a conversation was all it took to make my day. She admired my arm tattoos and we ended up laughing after she told me she wanted a "dot" size one on her chest. I told her you will be fine!! Hahaha!! Antoinette thank you for a great experience and I will definitely be seeing you soon. read more

Tire Center ordered wrong tires. After arguing with employees for over an hour manager (Michael) found 3 tires and assured me they would be delivered next day and would order 4th one delivered in 6 days. Made an appointment for Thursday, 9/7/17. Had 2 installed next day and 2 on the 7th. Arrived at appt time and was told 45 min. No other customers at time. Returned in an hour tires were not installed. Waited on customer with 5:00 appt. it was 4:30. Manager had an attitude and boldly lied to my face that truck was already there. I spoke with owner of truck and he told me he arrived after me. After paying I said thank you and manager replied hmmm. Horrible attitude by all but Marcus. Very nonprofessional. First and last time for using there tire center. Poor attitude, bad service and lack of professionalism. read more

I'm dying to know what the difference is between a Walmart and a Walmart Supercenter. I'm not sure when it happened, but I just noticed that the "Supercenter" has been dropped from the name of this location. Seems to me that they have the same vast selection and same low prices as before, so the name change confuses me. read more

This review is specifically for the Auto Center at this Walmart. I shop here occasionally and it's just like any Walmart but the Auto Center is very unorganized! No one is ever at the counter and the guys in the garage provide no direction to those pulling in. It has made me realize it is better to pay more and get my batteries at a shop that has their shit together. read more

Helpful employees, good prices (like every other Walmart). Parking lot can be a pain in the tail to get in and out of due to the idiot drivers of Gilbert, but all in all a good place to shop. read more

Thank you to Susan, working in electronics. Super helpful to my granddaughters looking for a specific movie for their mom for Mother's Day. Susan went out of her way to try to find the specific movie we wanted. Her efforts were greatly appreciated! read more

Longest wait to check out. Employees see the problem and do nothing. Only 2 lanes open.

It's Walmart. A necessary evil. Love the people of Walmart cuz it's real life Jerry Springer.

I went in to pick up some fresh produces today and was surprise how clean and organize this location was. The cashier was very friendly and talkative. I will definitely be back soon. read more

Shame on Walmart, not enough handicap scooters. I had to leave I called the management and they don't care. This store is a ghetto !

Where do I start with this debacle. We have been going to this Walmart for 5 years and it was what you expect from Walmart. For 5 years, we could get in, get our crap, and get out. But now we have this new motherf*cker named Jason or something who's a manager now, and he decided to move ALL the groceries around the store so we have to hunt for every damn thing we need. We went to Walmart tonight tired af, needed to get our crap for the kids and go home. But no, thanks to Jason and his plan to screw all the customers over by playing some crazy hide and seek game with the merchandise, it took us like an hour to find only some of the stuff we went there to get. Thanks Jason, it is SO FUN wandering up and down the aisles with two cranky ass kids looking for stuff that used to be there and you can no longer find it. In case you didn't know, no one likes going to Walmart, they go there because it is convenient. Well it was until it became some kind of social experiment on human emotions, specifically anger. Good job asshat read more

It's a Wal Mart, so what do you really expect? This one is fairly new and Gilbert so, one of the least ghetto Wal Marts around.

Walmart. It's got what you need at great prices. I detest some locations, but this one wasn't half bad. We were able to get in and get out with what we needed without getting whiplash from someone else's cart. I found most items to be in stock, including the fresh produce. The sample people were out in full-force, so you could probably have lunch there for free if you play your cards right. One of the less stressful Walmarts in my experience. read more

They have everything and anything you are not looking for. But I really wanted to give a shout out to the worlds friendliest door greeter. This older gent always has a smile on his face and is allllways helping the handicapped and other people in need. He makes my heart melt and his great attitude makes me feel less guilty about coming here and it's solely because of him that I will return read more

I guess it doesn't help that I despise shopping at Walmart, but dirty Walmarts take the cake. Yuck!

I am at this Walmart almost every weekend ordering cupcakes and misc bakery items. Jenelle is amazing. Everything always looks amazing and she has even been able to squeeze my order in when I call last min! My only complaint is there are never enough lanes open...which is typical at a walmart it seems. read more

This Walmart has its days. Clean for the most part. In a good location. Not alot of weird people in there like you see in other locations. Customer service I'll give a B+ maybe a A-. However where's theirs security??. I seen some scrubbish group one day steal out this store and simply walked out the front doors all casual with no fear in getting caught. They all had backpacks stuffed to the max. I seen them load their backpacks while in the store shopping read more

They just lost my business forever. My wife bought about $30 bucks worth or beer yesterday for our Halloween party tonight and we popped a few open last night and they were skunked. Tasted like absolute crap. Of coarse my wife lost the receipt so she brought it back only asking for a store credit and they were total jerks. No receipt no refund. Doesn't matter that we just spent $300 bucks yesterday. Just a bunch of $8 an hour retards spewing out company policy. Im done with that place. I will spend a few dollars more at my local grocery store. My only wish is my wife would have taken the beer out to the parking lot and smashed it on the floor. She was more pleasant than i would have been. She just left the beer in their store. Retards will probably resell it now. read more

Saw phones for my wireless plan on a locked rack for a great price went to purchase them and they wanted to charge me almost double I told them what the price on the rack said and they said that was the wrong price. I told them that was what the sticker said and they said it was wrong. I asked them how could it be if they were locked on the rack and they had no answer for that. It used to be that the customer was always right. Now its whatever the sales associate and management says. They could care less about the customer because in their eyes you are always wrong. Wow how Wal mart has changed over the years it used to have great customer service and over the years it has gotten worse. read more

I recently visited a Wal-Mart because I got a flat tire. When I arrived it was 10 min till 7 and the Auto Department was closing. I was told that I needed to come back tomorrow to get my tire fixed. Upset I started to franticly call my husband to see if there was another place I could get a new tire. Bob saw this and walked up to me and said "Looks like your upset, what's the matter? " So I told Bob that I was just frustrated because I work and don't know when I would be able to get my tire fixed and that my husband just called and it wasn't a problem and now I am being told I am too late. Then Bob went back and talked to the guys and said to bring my car to the back and they will get it fixed up for me. Bob is so kind and sweet. He did not need to help me out, but he did. He went out of his way to make sure a customer was happy. He treated me like family and that's what good customer service is about. I am so grateful that he came to the rescue. I hope that by doing this he gets the recognition he deserves because of him I am not driving on a doughnut. Thank you Bob you made my day !!! Store # 5186 2501 S. Market Street Gilbert AZ 85295 read more

So again another late night, miserable experience , no frumpy yellow jacket tonight, but the likely ex prisoner lady was there tonight and had the nerve to be sarcastic with me because I went to the checkout lane where my items were instead of staying in the aisle (just behind self checkout) .... she , the grumpy , likely former jailbird says, "I brought manager back to where I left you and you weren't there...thank you " in the grumpiest of ways..... thank you??? Really?! No thank you...for nothing. I've had to return an item here after 10pm in the past , and though the frumpy one was the one that helped, she wasn't here tonight but even she did my return, she wasn't very warm while doing her job, but none-the less she did the return. Tonight the yellow jacket csr was a pale, skinny red head who lied to me and said they haven't done returns here after 10 in years....yea right. I have my receipt, and it's 4 items each under $10....thank you??? Grumpy, frumpy, and the pale one with liabetes need a training course in customer service read more

The worst experience I have ever had with Walmart. Never felt so discriminated. Never again with I ever got to this placa. They scanned an item gave me a price but did not honor that price at the register. read more

I'm not sure why people expect some 5 star treatment when they shop at Walmart.... I've always had a great experience here. The cashiers are always very kind and lines aren't bad if you're smart and avoid going at busy times. Employees aren't paid much at all and they aren't your servant. This Walmart is very clean. People should check out of other ones around town before they talk badly about this one. read more

Just found some cash at the entrance. Left my number at guest services. Call me if it's yours.

This is pretty much the standard for Walmarts I have been to but this location is still pretty new so it's a little cleaner than most... great prices open 24 hours stocked shelves employees in every department stocking and ready to help great bakery The only real complaint I can make is that I wish they opened more checkout lines at a time... it seems whenever I go (which is usually late) there are only 2 or 3 lanes open most of which have 2 or 3 people already in line with large purchases. If they can make checkout a little speedier I would up this to 5 stars. :) read more

RUDE workers! I bought a DVD from the selfcheckout- since one of them was rated R, it asked for a validation- makes perfect sense to me so the worker came and asked if I was over 17. I told her I was, then started to pull my wallet out of my purse to show ID. right as I was pulling out my wallet she rolled her eyes at me and rudely stated to show some ID.... I was a but taken back from her attitude, but none the less, I showed her my ID. She took a quick glance, rolled her eyes again and explained that my birthday was covered so I can't prove I'm over 17--- At this point I was getting annoyed with her attitude and simply let her know that since I have the Arizona Driver's licence that is Horizontal, therefore I'm at least 21 (I'm 24 by the way). She muttered "whatever" punched in some numbers and left... Are you serious?? Don't be so rude. Please have some common sense!! read more

I've been shopping at the Walmart on Market Place for years. If I didn't save so much money every month, there is no way I would fight the crowded aisles, scan and bag my own groceries and fight the crowded parking lot. Now for the great news! I just took a leap of faith and setup my online grocery account. Simply put, this was the absolute easiest, fastest way to grocery shop at this store. I setup my online account, made a list of the standard items I purchase every week/month and added them to My Favorites. I put the items in the Cart, paid via credit card, and was sent confirmations and text messages of time of pickup. I ordered on Saturday afternoon and picked Sunday morning. The Walmart Associate, Curtis, was one of the nicest guys I've ever dealt with at Walmart and answered all my questions. This level of service from Walmart is mind-blowing! I will never have to go back into this store and fight the grocery madness. My stress level dropped about 5 points. I never thought I say this but THANKS Walmart. See you next week at the pickup station! read more

Horrible customer service. Walmart forces shoppers to buy tobacco products in a certain line which is fine at most Walmart locations. At this location, their response is "we are out" without even looking. I could see one of the products I was looking for and I pointed that out. So I got one thing I was looking for. The other product has "never been carried at this Walmart." I find that odd since I purchased it there last week. Mallory needs to be retrained in her customer service skills. read more

Poor service and a lazy staff. Had a less than pleasant manager come over while I was checking out and he could definitely use a lesson in professionalism. He stunk of sweat and alcohol, also could probably use a hair cut. read more

We installed sun shades in the garden center of the San Tan Walmart in July, 2015. We completed the project on schedule and yet we still haven't received payment. It's appalling that a corporation making BILLIONS of dollars would rip-off a small, local, family-owned company. read more

So I know Walmart isn't known for great customer service but this was pretty bad. I went to buy some ammo but the sporting goods guy was one break, no biggie people need breaks at work I get that. I went over to electronics and asked Bert if he could unlock to ammo or find somebody for me. His response was I'm the only one covering both departments and can't leave my post. I guess he couldn't he be bothered to pick up a phone and call a manager. I guess my money isn't good enough for this guy. I told him I will go find somebody else that would help me. He is lazy! I walked over to tire and lube and spoke with Marco, he was great, he walked over called a manager and told me if somebody doesn't come soon to let him know. I then stood for for about 5-7 minutes with nobody coming to help. I finally got fed up and just called the store in my phone and asked to speak with a manager. When he picked up I told him the story and he said that he knows the situation and somebody is coming. When the manager got there he was very nice and apologized. If everyone wasn't short on ammo I would have left. All in all I stood around for about 15-20 minutes waiting for someone. Oh yeah, Bert is one lazy employee. Thanks again to Marco he is the reason this store got 2 stars instead of one. read more

Do not do your shopping at any Walmart. In the cold cuts department, they have been out of Munster cheese for over a month. They don't know why but R really sorry. Well you can stuff your sorties in a plastic bag from Walmart. I will never use them again. Big deal, prices may be slightly lower, but if I have to go to another grocery store to finish my shopping, who cares about a few extra cents. The worst thing is, they really don't care, they don't need us and it shows. DO NOT SHOP AT WALMART ANYMORE,,,,,,,, read more

Who doesn't love Wally world! or Walmart i should say! =) I absolutely love Walmart because it always has everything that I could possibly need at a very reasonable price. This is actually my favorite location for many reasons. 1. It's a Supercenter Walmart so not only does it have all your basic necessities but there is also food and it is 24 hours as well. 2. I love this location because the people are actually really friendly and helpful. And last but not least I love it because it's actually surprisingly clean and never gets overly crowded. Every time I go I always get some VIP parking spot right in the front! Not to mention it's across the street from the San Tan Village mall so you can do some shopping after if you like. I used to live in Gilbert so this was the location that I was going to pretty much on a weekly basis. It's a bit farther for me now since I live in Chandler but it's worth the drive if you want something that's 24 hours, clean, and quick at checking out. =) read more