Clean restrooms. Large store, bakery, to go items. Subway inside & deli. Friendly staff. Parking available for maybe 8 trucks. Too many islands in main parking areas. Although someone had said to park alongside the garden area. It is not the best place to be. Best to stay on the route for the Walmart trucks. Stay out of way of main traffic & high volume of four wheeler parking. Trash cans available in lit. read more

This review is about the delivery from store service that I have used at other Wal Mart locations with great success. It is a wonderful feature and I always tip strongly, being very delighted not to have to drive in and shop myself. This store, however, sent a probable illegal alien to my house that did not speak a word of English. He sent me a text in Spanish. For the first time numerous items were left out of my order. No apologies or acknowledgement--just missing items. Had I not gone through the order item by item I would have been unaware. The guy could not understand the simplest of words or questions. I wish I could get my tip back. Be warned, this Wal Mart is hiring people who should not be working there and should not be sent to customer's homes. read more

Auto center review: simply tried to buy a new battery for car. Thin kid with a reddish beard was a smart ass twice when I inquired about the exact battery I was buying. Ended up with calling a manager who explained situation. Good price on the battery!! Note that there is no side parking for the auto center. All spots are reserved for shoppers pickup curbside. read more

Walmart Supercenter - an everstart car battery - Department Stores Near Me - Chattanooga, Tennessee

Stopped by the Walmart yesterday to pick up a few necessities for the Rig. This Walmart was your average Walmart, although what DID make it better than average was the parking for Big Rigs. Anywhere that is easy in and out and has Big Rig parking is a bonus. They don't allow overnight parking for Rigs but you definitely can park to shop. As for the inside it was relatively clean and we were greeted with a smile from an employee. Some of the shelves needed to be stocked but I found everything I needed. I paid about 20$ more than I use to. I definitely can see a difference between now and a few years ago. Uugghh read more

Walmart Supercenter - 80$ worth of groceries that would of cost 60$ a year ago - Department Stores Near Me - Chattanooga, Tennessee

James helped me purchase headphones in the electronics section and answered the questions I had. He was extremely kind and brightened up my day. I will certainly be coming back for any electronics thanks to James knowledge and relatability. Thanks again James read more

Customer service I was great, the electronics associate was attentive and kind. Definitely will come back.

This place is a sh*t show. If you want to call the Pharmacy and push option 1, plan on wasting minutes of your life you'll never get back. It won't connect you, or ring. It just does nothing. So if you try to call the pharmacy number directly, it also won't ring or do anything. So then you call the main number again and use option 0 for an associate. The phone rings and rings for about 5 minutes. Then someone picks it up and hangs up on you. You try it again and again and the same thing happens. Then your blood starts boiling and you feel like you're going to explode. After doing that for about 30 minutes you try yet another option. You call and choose to talk to someone in electronics. And oddly enough, they answer!!!! By this time you're thinking you just got connected to the most important person in the world. So you explain your frustration and ask that the please not hang up on you. They kindly put you on hold and connect you to the front desk. You talk to them and also plead with them not to hang up on you. They hear my story and agree to walk over to the pharmacy and ask them to pick up my line. After 10 mins they come back and say the pharmacy is too busy to take my call. So they take my number and say they'll call me back. The associate also told me the main associate option phone has been broke for a while so the calls automatically go to apparel. And the highly educated people in apparel feel the correct way to deal with calls is to pick up the phone and hang it up. Eventually the pharmacy calls me back and I get my question answered. Wheeeew! And to think, I only lost 2 hours of my life. This is where I insert my angry face and eye roll emoji. Ughhhhh read more

Well, the last two times I placed a pickup order it took an extra hour- this time I have been waiting two hours past my pick up time. Which is not acceptable when it takes me 45 minutes to get here and they don't notify me it will be late until after my assigned pick up time when I'm either already here or almost here. Well, three strikes and you're out. Wont come here again! read more

I go there all the time and spend hundreds of dollars but I have had some bad experiences lately. About two weeks ago, I wanted to buy a camcorder they had on sale. I told the two guys at the electronic section and they said they would be right over. I waited almost an hour. Went back over the to electronics and neither of the two guys were even there. Then just on Thursday, I needed to buy a microwave. I wanted the most expensive one. They had it on display but none boxed. I wanted to see if they had one in the back. I had them page for help. The same story. I waited and waited. I finally went to the service desk and all they said they could do was page them again. I had a full cart of food so I couldn't wait another hour. I ended up going to Home Depot and bought the exact same microwave. read more

Many of the items have no prices on them. I visited yesterday and not one register was open only self check out. I have a small baby and I had a buggy full of groceries. Five people were standing at the front chatting but not one on a register and I even asked if someone could check us out. I had a small baby who was sick with an ear infection and it took over twenty minutes to do it all myself. I will never use this Walmart again especially when my kid is with me. read more

I bought a $60.00 piece of luggage a couple of weeks ago for my wife to fly to Denver. While she was gone my credit card was lost and replaced by the bank. The luggage completely fell apart from the airlines trip so I returned it today to walmart. They asked for a receipt and I said I do not save receipts. I was asked for the credit card which I no longer have but told them the last 4 digits of same. I was told by Regina the store manager that she does not have time to go looking up my purchases of the last 2 weeks so the only thing she could do was to give me another set of the same junk luggage I was returning instead of a store credit. I said that was completely unsatisfactory and that they coukld throw the luggage into the garbage where it belongs. I will check to see if this is the normal return policy and the normal way they handle customer service. I was thoroughly dissatisfied with Regina the store manager and will also let their corporate know and all of their social media. read more

Well I do a lot of shopping at this Walmart but think my convenience factor will have to change and will drive across town to Publix. The complete lack of enforcement of mask wearing is just ridiculous. If lack of masks are visible to me the customer, then it should be obvious to the Walmart staff. According to one staff member, they are instructed NOT to say a word to these people and were told Hamilton County will not so anything about it anyway. Why do the fake check of masks at door if not going to enforce inside? read more

Three separate employees made eye contact the quickly looked away and ignored my wife and I. One normal register was open and self check out was full with people waiting. Extremely poor customer service. read more

Came for a simple oil change. Took over 3 hours. Auto center wasn't well manned and there wasn't clear communication. Go to Valvoline or Jiffy Lube... unless you want to grow old in the auto Center of Walmart. read more

This is a typical Walmart. Some of the associates are rude, many are nice. As compared with other Walmarts, I think they're a bit more pleasant in general. This particular Walmart has a nice market area which is actually pretty well maintained and clean. Like most Walmarts, the checkout lines can be terrible, but that's pretty much expected. If they were to staff the place more heavily, we wouldn't be able to enjoy prices quite as low. Considering the Walmart prices, I'll give this particular store a solid four stars. They'd get 5 if it weren't for those couple of rude associates. read more

Went to this Walmart late in the evening for a few items while we were travelling cross country. The staff was friendly, but the parking lot was full of creepers. It's not the Walmart's fault, but it is relevant if you are a small female by yourself in the middle of the night in need of some Walmart goods. read more

I live very near Walmart on Cummings Hwy and have for 6 years. I shop very often at this store because of it's proximity to my house. I have good experiences shopping in the store and have had some complaints/suggestions taken seriously and responded to positively. But I must tell you I have several times had occasion to call for availability of items, and have had poor service to my phone inquiries. Often the 1st person transfers me to the department concerned, and most of the time there is no one there to answer my call. I have waited for long periods of time ringing and ringing with no answer. Also, several times on the second call back, a person goes to find out if the item is in stock/available and never returns! I have even had some tell me they don't know but I could come over and look for myself! Telephone service at your store is almost non-existent. read more

One of the worst Wal-Marts I have ever dealt with. They are poorly stocked, poorly staffed, and the management in non-responsive to issues or complaints. I will need to shop elsewhere until they clean house in this store. The other Wal-Marts in Chattanooga are pretty good but this one has fallen through the cracks. At best it is mediocre and typically it's just bad. I will be happy to re-evaluate this store and change my review once they get new management. read more

Their is never more than three lines open!!!! Anytime you ask for help they don't really seem to know where items are either. It is always so disorganized and SLOW! read more

Your standard Walmart. Nice hunting section but this is Tennessee so I'm thinking that's a given. Everyone was nice and I found some stuff here that my Walmart in Florida doesn't have. Parking was a bit rough because this place was busy, but that's normal for a Walmart. read more

Wal-Mart is generally not my favorite place but when I have to go to Walmart I usually wait till I can go to The Lookout Valley/Tiftonia Wal-Mart. I've almost always had good experiences here but last night (10/6/17 9:00 p.m.) I witnessed a customer service interaction that sickened me. First of all, the customer service desk was closed and all of the regular registers except two. Secondly, there were plenty enough customers AND associates to have opened another register. All returns and tobacco sales were having to be done through the tobacco aisle register leaving only one regular register for all other checkouts. A young man was in line in front of us trying to return diapers and wipes for his mom. He had 3 orders and the cashier, an older gentleman, was be being very cranky and rude about it. He was clearly irritated to have to process the returns and became very agitated. He kept announcing very loudly to the rest of us in line that this was going to take a while. Then clearly became irritated that we did not leave his line and step down to the only other register open, which already had a long line. He kept announcing to the boy making the return, that he couldn't find the products on each ticket because he couldn't read them and questioning him about the purchases. The boy was clearly humiliated and finally another associate stepped in and sent the elderly cashier away in an attempt to calm the situation. She also had trouble processing the returns and eventually another register was opened and we were asked to step down. If I were in a position to do so, the first cashier would have been fired on the spot because his service to that customer was very hateful and unprofessional. I would have asked for the manager and reported him if not for the fact that there were about 4 other associates standing there, just hanging out, making it clear that there was no competent manager on duty. read more

My family and I went to this Walmart to buy some things for the kids room. I've never had a bad experience at this location and we drove out of our way, to come to this location. We found some bed frames for my kids mattresses and my wife went to call an employee for help. The employee came and scanned the frames, to let us know the proces of the frames. After he scanned the frames, we told him that we would take them. He left and came back with a heavy duty cart, to carry the two frames. We told him, if he could take them up front for us, because we were still shopping. He told us that would be ok and he would leave them in the front of the store. When we got to the register, we wanted to pay for the items in the cart and also the frames. The lady at the register told us, she had no frames and that she couldn't leave the register. She told us we had to go get them and bring them up to the register, I told her that we don't have the frames and that the employee took the frames and brought them in the front of the store for us. Finally, I told my wife to check the customer service desk to see if they had the frames. The frames were at the customer service desk and the employee at the register, insisted on us bringing the frames to the register. I told my wife to watch the kids and I would go get the frames. After, bring the frames to the register, the employee finally scanned all the items. We paid and we were finally on our way. I gave this Walmart 2 stars, only because the employee James was so nice to help us with frames. The employee at the register, needs to be retrained in customer service. I would give this Walmart another chance, only because the employee James was so nice to us. read more

My friend and I came to Walmart to exchange some stuff and buy a few things here and there. Lawanda Clay, the woman who worked behind the counter at Customer Service, was doing my item exchange for me. She was very rude towards my friend and me. I'm Vietnamese, and she even went as far to get in my face and mock me while I was speaking to my friend in my native language. This is wrong and she needs to be fired. She was very hateful towards me. read more

Jonathan from the automotive center was amazing definitely would be coming back if I wasn't on vacation right now and needed air in our tires ! Thank you Walmart !! read more

Me and my sister were in the return area, after waiting forever in line she went first while I stood next to her. I had my clothes to return and receipt in hand. When it was my turn my sister stepped away but the two people behind us moved up, Ijust stood in aw then we proceeded to leave. I am extremely disappointed in this service. read more

Advertised as a 24hr Walmart, but they closed at 10:00 for some reason. Three male employees out front did not tell us why and were very rude about it. read more