I try to get my Suboxone refilled after midnight 3/10 because I have to wait 30 days, I called at 1:00 AM to be told I cannot get the Oder until 7:00 AM. I did get addicted to opioids, but not from partying, I'm a USMC veteran with injurie from service in combat, shot, left hip. anyway why are these people so damn judgmental. fun to see someone not doing well? why??? prescribe it when time has been expired. read more

The store on Gunbarrel Road is the absolute worse, especially the people in the pharmacy. They are so bad that I am changing pharmacies and see if a different one is any better. many times in the past I have gone by there and they are closed when they are supposed to be 24 hour pharmacy. Cars were lined up and people sitting in the waiting area for their prescription, this is unacceptable! Horrible, horrible customer service! read more

Is it 24 hr or not?! Monday 730 am and door is not opening. Guy blowing the parking lot said they open at 8am. Grrr. Waste of time! Take down 24 hr in description online. Lame- I drove over after my night shift for nothing. 2 stars for my inconvenience.... read more

Walgreens - Says 24 hr... but the entry door locked... and no one is home. - Drugstores Near Me - Chattanooga, Tennessee

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Seems like they are out of stock nearly every month on my meds for a few days. I can't even work nor sleep without my specific medication, so if im out completely whenever I need them, my whole career is in jeopardy read more

This place is horrible sent my mother to use my benefits that had hundred on it. Wouldn't try to fix the issue charge my mother $20 for 1 nasonex when OTC covered. what a awful place. You receive benefits cause you can't afford medicine. Stay away from this horrible place. I want be returning. If I could give it zero stars I would read more

The pharmacist are so rude on nights there should be fired immediately I will never go thru there again and I would not recommend anybody go there only on nights ... read more

Micky didnt give me any chit-chat or BS, but had a sense of humor that lightened up my day. Within seconds we had my issue resolved. I know a lot of pharmacies get crap and reasonably so sometimes, but CVS and Walgreens have been my go to. Unfrotunately CVS takes the cake for me due to all their staff being just like Mickey. Everyone has bad days (hence why we're going to the pharmacy lol, doesn't seem to stop) but when Micky took the time out of his day to do a though search and made me smile. I left the need to write a review, i don't know if it'll help I literally rarely ever write reviews. But shout out to you Micky. read more

This 5 star rating is NOT for the store. This is for the amazing associate who helped me and had to run back to the register to help everyone else when there was no one else around when I stopped in there around 8:15-8:20 tonight. Either he was the ONLY person in the store working or everyone else was just being too lazy to help. Either way this is not a good look for a store of any kind, let alone one as busy as this one was. He was the tall ginger guy (I think Jon?), he was super friendly and very helpful. Thank you so much for your help, you need a raise and a promotion. read more

This 5 star rating is not for the store. It is because of the pharmacist on duty tonight -- Stephen Foster. He is quick, efficient, goes the extra mile for each customer, and is, in my opinion, the best pharmacist in the Walgreens corporation. Thanks, Stephen, for all your help!! read more

Kayla is one of a kind!! On 2 different occasions she has went above and beyond to ensure we get our medicine at our discounted rate after discrepancies from a transfer from another pharmacy! Things like this mean a lot, especially when it's something as important as medications!!! Thanks Kayla!! read more

This pharmacy is horrible. The staff are rude and disrespectful. It's not supposed to take 3 hours to get one prescription filled. They won't actually admit it but it's obvious they don't care how much they inconvenience their customers. Avoid this place like the plague. read more

If I could give a negative star rating I would. This pharmacy is ridiculous. Our doctors office called in a prescription. The tech lied and said they didn't have anything when our office called it in and gave us the specific time they left the voicemail. Our nurse practitioner had to call them and speak to them. When we came back through the drive thru the girl said she didn't have anything called in. We had to give specific details to her and then she checked the voicemail and it magically appeared. This has always been a problematic location. Too bad other locations in our area aren't open 24/7. read more

Megan and Ahmir went above and beyond this morning to correct an issue. I've had issues with this pharmacy in this past but like any-place these days, you will run into amazing employees and you will run into mediocre ones. They spent over an hour trying to get an issue resolved and I greatly appreciate their diligence and help. read more

WORST, let me repeat, WORST pharmacy ever. They obviously refuse to hire enough employees. Just stood in line at the pharmacy for 15 minutes with 8 other people behind me and only one person working the counter!! I mean seriously??!!! 5.3.16: Ok, round 2...I dropped off a prescription (foolish me) at 1PM today and was told there would be a 2 hour wait because there were "100 prescriptions ahead of mine" (???) Gee...didn't realize this was the ONLY pharmacy in Chattanooga?!?! Had not heard back by 7:20 this evening so I called...fast (??) forward 25 minutes of being ON HOLD... Finally spoke to someone who said, "you mean you didn't get a call about this prescription?" Well, duh...NO...that's why I decided to spend my evening holding on the phone! Seems that my insurance would not cover this prescription so they just kicked it to a corner somewhere and decided not to DO ANYTHING...like maybe contact me to see if I still wanted to have it filled. They seemed incredulous that I hadn't received a call, email or text about this!!! (But so was I!) I assured them that I still wanted it filled and amazingly, ON MY WAY TO PICK IT UP, received a text that my Rx was ready?!?! P. S. Is there anyway to give negative stars???? Hope they have enjoyed our relationship because I just broke up with them! I really feel sorry for the employees...seems like a real sweat shop. read more

In a time of need Walgreens was there for me. My daughter woke up crying in the middle of the night from pain. Not knowing where to go get some pain relieve in the pandemic where everyone else is closed by 8-10 pm. I couldn't believe the online hours so I called to make sure they are open. To my surprise they were open 24 hours and they had kids Tylenol. What makes this visit even better is on the way out the pharmacist wished for my kids to to feel better without me even telling her anything about my daughter. Thank you Walgreens and special thanks to pharmacist on duty tonight 12/13/2020 for the genuine care. read more

Easy in and out while at the mall or shopping.

Sorely understaffed, thus extremely slow. They are also very rude to customers, but I have no excuse for that.

The slowest ever! Warning! If you really need meds for your 83 year old mother, who is crying she is in such pain... They take all day!!!

Having just moved to the area and living close to this Walgreens, we transferred all our prescriptions to this locations. The store itself is great and well lighted and clean. the Pharmacy is another problem. The service takes forever, the people working drive through barely speak English and the speaker system breaks and cracks. Luckily we are moving all our Medicine needs to the East Brainerd location! They aren't as busy and so far everyone speaks ENGLISH! read more

They need some help. 8 people standing in line 1 person working the counter. Manager sitting in photo area looking at papers. Oblivious to how many people were in line. Very disappointed in customer service. read more

Incompetent pharmacist who can't even mix children's amoxicillin properly. She had 6 days of a 10 day dose. The pharmacist said well she got all the amoxicillin in she will be fine. You went to school to know how to mix it properly. apparently you missed that session. GUESS what now. She has to be on another antibiotic thats stronger. thats another bill and my daughters health. I do not care when i hear they are understaffed. shut the doors if you can't do it properly. Yes we are done with walgreens. read more

If you're super sick and need a prescription, try sending someone else to go for you. You'll have to stand in line for about an hour waiting, all the while you will see about six pharmacists just standing behind the counter talking, seeming to do nothing. read more

I normally wouldn't give 5 stars to a Walgreens, but this one is really exception in both service and selection, not to mention that they are open 24 hrs. I was in there around 6am and the woman at the register was so bright and cherry. She greeted me as soon as I came in. Another man offered to help me find anything I needed. They have a good sized food section as well (I was staying across the street at the Embassy Suites to this was kind of my mini grocery store during my stay). read more

The worst! First, they say the drive-through pharmacy is open 24 hrs however on several trips there after 10p, no one ever assists nor addresses you after waiting at least 10 mins. Secondly, I was told that a Rx would be ready at a certain time. I arrive 40 mins after the time they told me it would ready and advised AT LEAST another 15 min wait. Frustrating is an understatement. read more

There was a wait but it's a pharmacy and people have questions ( some people don't just take what a doctor prescribes with out being provided more information by a pharmacist because they are more educated on pharmaceutical drugs and understand why you are taking it and how it works). For the guy that complained about the wait time, walk your big butt inside like I do when there is a line and you won't be there so long, and as far as the English goes they do speak very clear spoken English, honestly to get through pharmacy school they had too. If you don't like culture then lock yourself up in the house and don't go anywhere. When the foreign doctor saves your life in the ER but you can't understand some of the words (very few of them) that he is saying you won't complain! read more

I called Walgreen's pharmacy and asked if they had the prescription in stock before I went there. I live in a rural area with 1 drug store that did not have my prescription in stock. The pharmacy tech that answered my call said yes they have it in stock. I drove 1 hour to get there. When i got there i gave my prescription to the girl in the drop off prescription area. She entered my information and said it would be about 20 min. I started to walk away and the pharmacist (black man with a foreign accent) called out my name and in front of everyone he said in a very condensending tone that he would not fill the prescription (written for 90 tablets) which I have been getting for 20 years. He said he could only fill 60 tablets. I said I have been getting this for over 20 years and have not had a problem. He said that he would not do it. I said, I called ahead of time and asked and the person on the phone told me that it could be filled. He said, you were given the wrong information. I told him I lived an hour away and that is why I called first. He was very rude and talked to me in front of many customers and staff. I was humiliated, upset and embarrassed. I said, ok then fill the 60 and i will talk to my Doctor about getting the other 30. I was walking around in the store shopping for about 20 minutes when my name was called to return to the pharmacy. The pharmacist (black man with a foreign accent) told me he would not be able to fill the 60 tablets until the next day. I asked why and he said he couldn't do it until next day. I said, there were 31 days in March and that today is the day I can get it filled. He said, no, you are wrong. I will not fill it today. You will have to come back tomorrow. I was so upset at the way i was treated by this man. I don't usually write reviews but I am because I don't want anyone to feel like I did yesterday. I would avoid this pharmacy no matter what! I got my prescription back and went down the road to the Walmart Pharmacy and was treated very nice. They filled the 90 tablets, I waited for 20 minutes and got my prescription and left. There was no reason for the Walgreen's Pharmacist to treat me that way! He was abusing his authority and should be fired for treating me that way! read more

Slow! Unless you go in the middle of the night give yourself about 30 minutes to check out for a standard purchase and an hour or more to pick up a script that was already called in. The drive-thru isn't much better. read more

This location has the worst customer service. And don't bother trying to address the matter with the manager named Chris because she will just mock everything you say. Do not waste your time here. read more

Today we sat in the slowest drive thru in chattanooga location of walgreens ever. They are always slow as ever!!!!!!! This happens ever time we go there. So today was no different, and we waited thirty mins then it was our turn for the girl in the drive thru to tell us my husbands med wasnt ready they had to comtact the doct. So it was his blood pressure keep in mind....so he asked for one pill for tomorrow until tbe doct could be contacted. So the genius in the drive thru said we wud have to come in and speak to the pharmacists, after we had already been waiting so long. So we did....and as we came in the girl stated that she didnt say that to us......that she said to pull back around at the end of the line to wait another 30 mins.....uh NO!!!!! So now she has pissed my husband off because not only can she not wait on two people at one time, but now she is calling him a lier. Why wud she do that first off???? Even if he was mistaken since when do peope in customer service positions start arguing with the customers? The gunbarrel pharmacy at walgreens is terrible. Poor customer service and horrible wait time. If u have nothing else to do on ur day off or have hours to kill go get ur perscriptions filled there. read more

It takes a lot for me to go online and wrote a review- I either have to have stellar service at a business or horrible service for it to justify the effort, and this time I must say that this walgreens has consistently provided an awful experience every time I have ever gone in. Today was the icing on the cake as they gave me and my husband a 30 minute run-around at the pharmacy just trying to pick up a z pack. They were rude, hard to understand and talk to, and after a solid half hour of arguing with us about what address in the system, they then proceeded to say oh Nevermind we don't cover your insurance plan. Previous times I have gone into this particular store, I have heard employees openly bad-mouthing their job and cussing out each other behind their backs and being extremely unprofessional and tacky. No one in there has ever been friendly when I've gone in, and no one ever seems like they are happy to be at their job. My husband and I decided today that we would absolutely never go into that store again- they completely lost our business. read more