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    Advanced Surgical Concepts

    5.0 (4 reviews)
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    Services - Advanced Surgical Concepts

    Cosmetic surgery

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    Southern Surgical Arts - Dr. Kyle Summers, at Southern Surgical Arts Chattanooga

    Southern Surgical Arts

    3.0(41 reviews)
    9.3 mi
    $$

    Extremely Disappointed - Still No Refund After 8 Weeks I had…read morea scheduled surgery on April 28. On the morning of the surgery, I was drug tested and was told that I tested positive for a substance I absolutely had not taken. Because of this, they canceled the surgery. I immediately went to an independent drug testing center and, as expected, tested clean. I submitted these results to my patient coordinator, and they acknowledged the error and offered me a full refund. That was 7 weeks ago. I've sent countless emails and made numerous phone calls, but still no refund. The staff is rude, unhelpful, and refuses to provide any meaningful updates. I took two weeks off work, paid for a hotel for two nights, and spent months preparing--only to be denied surgery due to what appears to be a faulty drug test and then completely ghosted after the fact. What's most frustrating is how different the experience is compared to how Dr. Deal presents himself online. He seems personable and caring on Instagram, but in reality, the aftercare and communication from both him and his staff have been awful. The rumors are true: they care before the surgery, but once your money is in, you're on your own. To make matters worse, they are extremely overpriced. I've since recommended three people elsewhere who paid half as much and had amazing results. I'm now in the process of taking legal action. I have all the emails that clearly show they agreed to a refund. Bottom line: Don't waste your time or money here.

    I do not appreciate being told I had to tip for cosmetic & medspa treatments. I had discussed…read morepricing in detail and bought a package. Was asked at second treatment why I was not tipping. I did not anticipate adding to an already expensive package and did not appreciate being asked to tip. Tipping is for waitresses making $2/hr and hairdressers, not medical professionals. Stop the insanity.

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    Southern Surgical Arts - Dr. Andrew Ray, at Southern Surgical Arts Chattanooga and Calhoun

    Dr. Andrew Ray, at Southern Surgical Arts Chattanooga and Calhoun

    Southern Surgical Arts - Dr. Jeri Mason, at Southern Surgical Arts Chattanooga

    Dr. Jeri Mason, at Southern Surgical Arts Chattanooga

    Southern Surgical Arts - Dr. Chad Deal, at Southern Surgical Arts Chattanooga

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    Dr. Chad Deal, at Southern Surgical Arts Chattanooga

    Scanland A Jeanne, MD

    Scanland A Jeanne, MD

    5.0(5 reviews)
    7.8 mi

    As I sit and write in detail all of the emotions and feelings I have had over the surgery was a bit…read moreoverwhelming, but my surgery truly changed my life. I cannot express how grateful I am to Dr. Scanland for the skill and talent she has and the results that I ended up with were beyond my expectations! Have you ever felt like a different person inside than what everyone else sees? Ever been told (by a friend) that you look deformed? These were experiences I had after a 3-year battle and losing 120 lbs.! I had skin in folds and felt ugly all the time! Dr. Scanland changed that! I interviewed several other doctors and when meeting with Dr. Scanland I felt totally comfortable! She had a feminine point of view and was very specific and confident in the results we could achieve; and boy did she deliver!!!! At three months post-surgery I was in a bikini for the first time in my adult life. A year post surgery and I couldn't be happier. I can do things I wanted to do before but was too self-conscious to do or just physically unable to do so because of the shape/size I was. I can exercise now and don't flop around trying to do a jumping jack! lol. I have never regretted my decision to undergo a Tummy Tuck. I finally feel like the REAL ME: the person I always felt I was underneath all the extra weight and then floppy skin! I look forward to my next experience with Dr. Scanland and her amazing team! Everyone in the practice is so helpful and willing/prompt to answer any questions you may have!

    Dr. Scanland is wonderful. She is so talented and loves what she does. She and her staff make you…read morefeel very comfortable and explains every step. I would definitely use her again.

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    Scanland A Jeanne, MD
    Scanland A Jeanne, MD - Meet Dr. Jeanne Scanand

    Meet Dr. Jeanne Scanand

    Scanland A Jeanne, MD

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    Hayes Hand Center

    Hayes Hand Center

    3.0(2 reviews)
    1.3 mi

    Very disappointing. Dr. Castrilli now has a practice in this office. He abandoned his patients at…read morehis former office, no referrals. The staff at the front desk, excluding Lucretia, were very sharp tongued and no help at all. I realize in this situations that there are many factors at play when scheduling . I had a specific conversation with Dr Castrilli in which he said he would happily take me as a patient in his new practice . The staff at Hayes Hand spoke to me as if it was my problem and made me feel that they're frustration with the situation which is totally unprofessional . My last conversation with Dr castelli was mid December of last year when I was diagnosed with the flu . He Telehealth me and sent in antibiotics . This is when we had our conversation . As I further investigated it turns out his office didn't even request my medical records . I actually went by and signed a release form , gave them my insurance cards , and when I went back to check with them , still got an attitude from the front desk . They blamed everything on his former office and refused to give me a clear answer other than he's gone from 5,000 to 300 patients which means he cannot accept everyone . I have a chronic illness that Dr. Castrilli has been trading me for since 2017 when my original doctor became a hospitalist . This experience has been hurtful and the staff at the front and the nurse who said maybe I should find a new doctor after a conversation with Lucretia, could definitely use some lessons in bedside manner . Such an unfortunate situation that I took Dr. Castrilli at his word and then had to deal with Attitude from his staff. Obviously with no concern for my current problem.

    Great service wonderfully compassionate highly recommend . Quick results and quick study upread more

    Advanced Surgical Concepts - cosmeticsurgeons - Updated May 2026

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