Extremely Disappointed - Still No Refund After 8 Weeks I had…read morea scheduled surgery on April 28. On the morning of the surgery, I was drug tested and was told that I tested positive for a substance I absolutely had not taken. Because of this, they canceled the surgery. I immediately went to an independent drug testing center and, as expected, tested clean. I submitted these results to my patient coordinator, and they acknowledged the error and offered me a full refund. That was 7 weeks ago. I've sent countless emails and made numerous phone calls, but still no refund. The staff is rude, unhelpful, and refuses to provide any meaningful updates. I took two weeks off work, paid for a hotel for two nights, and spent months preparing--only to be denied surgery due to what appears to be a faulty drug test and then completely ghosted after the fact. What's most frustrating is how different the experience is compared to how Dr. Deal presents himself online. He seems personable and caring on Instagram, but in reality, the aftercare and communication from both him and his staff have been awful. The rumors are true: they care before the surgery, but once your money is in, you're on your own. To make matters worse, they are extremely overpriced. I've since recommended three people elsewhere who paid half as much and had amazing results. I'm now in the process of taking legal action. I have all the emails that clearly show they agreed to a refund. Bottom line: Don't waste your time or money here.

I do not appreciate being told I had to tip for cosmetic & medspa treatments. I had discussed…read morepricing in detail and bought a package. Was asked at second treatment why I was not tipping. I did not anticipate adding to an already expensive package and did not appreciate being asked to tip. Tipping is for waitresses making $2/hr and hairdressers, not medical professionals. Stop the insanity.

Dr. Shire performed a rhinoplasty on me. It was a very positive experience, and I received awesome…read moreresults! Dr. Shire is incredibly knowledgeable and talented! His entire staff is also great - very efficient and friendly! Highly recommend.

Dr Shire is a true artist in the art of Facial plastic surgery. If you are striving for a natural…read morelook, this is your guy. From skin care to Botox™ to tattoo removal, he does more than just traditional face lifts and will spend the time needed to help you make the right decision.

Still loving my results from a surgical facial procedure in 2011. I've known Dr. James White for…read moremany years, and though I have to travel cross-country to see him, he's the one I trust--not only for facial renewals (I've had the laser resurfacing with great results!) but for treatment and surgery for some serious skin cancers that continue to crop up with age and past over-exposure to the sun. The staff is great; they are qualified, kind, competent, up-to-date on the latest treatments, and excited about working to make you a better you! If a procedure is in your future, you couldn't make a better choice than the professionals here...

Today I was fortunate to have my Nerve Burn Procedure in my lower back performed by Dr. Kelley…read moreBoussert and her Super Qualified Staff at Advanced Surgical Concepts. Early results show an amazing success of the Procedure. I will be making future reviews updating my fellow Pain Sufferers on what I now know to be The Right Procedure by The Right Team of Medical Professionals, consisting of Brandi, Jamie (CRNA), Ashley, Sam, Megan, Glennis, Kaley (RN) Dylan-X-Ray And aforementioned Dr. Kelly Boussert M.D. I apologise for any names or Professions left off, aparently my Procedure has not helped my tiyping! Thank you A TEAM , Job well done. Yours with patience, Terry Singer Baton Rouge LA

I went there for Dr. David Jemison, MD. He is reasonably…read moreknowledgable, patient, friendly. Coffee in the waiting room free wifi no penalty for no show

5 stars for dr. Nease and his nurses. Wendy, Melanie, and the others who were so KIND to me. they…read morehad great bedside manners and made me feel at home. I'm also very pleased with my results on my breast augmentation. As far as the 24 hour call center for them I spoke with a very rude lady on the phone when I was in pain at 2:30 in the morning and I won't name her but I was at ease when I drove to the office to see dr. Nease the next day who spoke with me and checked me out post op. thank You so much dr. Nease and his nurses! You made my experience so much better!

Called on Monday and scheduled an appointment for Friday. Showed up for my appointment on Friday 10…read moreminutes early, wearing a mask, and was greeted by a nice lady in the lobby who took my temperature and asked a few questions. Arrived at the office and was told that the doctor and the nurse I was scheduled to see had left for the day because the front desk couldn't reach me to tell me about their safety protocol (remember the nice lady in the lobby?). So they just left before my appointment. I cleared my calendar and drove 50 minutes to this appointment in a busy, unfamiliar city to be told no one was there to meet with me. The appointment was a Mother's Day gift. I'm disappointed and I feel the business was unprofessional.

The coupon for one free product isnt honored by them. Christy was so awsome she helped me find what…read moremy face needed. Front dest is super slow I'm standing here waiting while shes on the phone with someone then walked away for over 5 minutes . The new girl wanted to help me but had to wait for lady boss I guess?

Caring & Professional! :))) All of my questions were…read moreanswered & needs were met with such a sense of excellence & grace! The staff is a team FOR YOU! Dr. Hoops is friendly & focused on helping you achieve the most desirable & best realistic results possible. His surgical skills are truly remarkable. I place full trust and confidence with Dr. Michael L. Hoops, M.D. and his impeccable supporting staff! Bravo! :))) Thank you!

From the owner: Specializing in: - Physicians & Surgeons, Cosmetic Surgery…read more- Physicians & Surgeons, Breast Care & Surgery - Physicians & Surgeons, Laser Surgery - Physicians & Surgeons, Plastic & Reconstructive - Physicians & Surgeons, Hand Surgery

I visited the Southern Surgical Arts beauty bar in Ooltewah on Friday 02/18. Had a hydra facial…read morewith wonderful Brooke & then a quick appt. with the fabulous Caroline. This is the spot to go. The hospitality at this location is above & beyond straight thru check out. I look forward to going back & seeing Ms Tammy as well. So happy they've been in my neighborhood now for 2 years!

I am amazed how fantastic my legs look following my sclerotherapy at Southern surgical arts. These…read morepictures are just one small example of before and after my procedure. The rest of my legs look just as good! My veins were really bad and this place really helped them look more clear. Very thankful and this was only one procedure. Well worth the 300 and something I paid. I'm definitely going back for a second procedure. The only down fall is having to wear compression stockings all the way up to my thighs in August. Obviously, next time I get the procedure it will be during winter