This CVS pharmacy in Chattanooga is extremely understaffed, and the pharmacy manager has been…read moreconsistently rude and unprofessional. While one manager is kind, the blonde manager is dismissive, lacks empathy, and becomes impatient any time a customer has questions. This behavior is unacceptable in a healthcare environment.

Daughter went to min clinic, NP was rude and condescending. Seemed irritated we were there. More…read moreconcerned with filling out her paperwork. Daughter had been there a week before and unfortunately her Dr office was closed at this time and symptoms continued and she hoped she'd get NP she saw previous who was very sweet, since she saw previous symptoms and could compare. If this NP doesn't like her job, should find another job. It was evident by her body language and lack of empathy she was not happy to see another patient. We asked for liquid antibiotic and she ordered pills, just an overall not a compassionate visit. I know people can have an off day and maybe this was the case, but every patient should be treated with kindness especially when they are not being unkind to you!

I just had a TKA a little over a month ago, and for those in the know, a TKA patient has to wear…read moretorture devices called compression hoes for over a month! The ones provided by my surgical center were not great, so someone suggested getting better quality and told us Access had a great selection. They do, by the way. They have every type of compression sock/hose you could ask for. However, that alone doesn't warrant a 5-star rating. What does warrant a 5-star rating is outstanding service! We've been there twice, and both times one of the employees followed us back to the compression hose section in the back to help us sort through options. They listened and were very knowledgeable, and on top of that, they went to the trouble of measuring my legs to make sure we got the correct size! That is super important because some of these things are pretty expensive ($40+), and if you open the package, they are not returnable (understandably). Looking around the facility on our way in and out, it looks like they have a pretty big pharmacy as well as a selection of general drug store items, as well as some bigger durable medical equipment (walkers, canes, wheelchairs, etc.). I hope I don't have to shop there for any of that stuff, but if I do find myself needing it, I will definitely check with them first!

This place gives me an eerie feeling…read more I was told by my provider that there are only 5 pharmacies that could run a discount for my prescription, which is the only reason why I chose this pharmacy. When I handed the pharmacist my insurance card and the discount information, I feel certain that they didn't even try to run the discount. Just my insurance. The prescription is several hundred dollars a year (not covered by my insurance as it turns out) and when I ask about the discount, they say that they have no clue what I'm talking about. The cashiers are ALWAYS involved in some personal conversation or drama. Every time I have been there. They don't greet guests in a friendly way and their responses to google reviews are downright HOSTILE!

My mom shared this with me and although I had a little misgiving for mail order medicine. The…read morereviews looked fine so I gave it a go. I was able to get what I needed that was not Rx based. It arrived without a hitch and took my HSA card. I would buy again from them for sure.

Won't let buy just one medication one time. Got to promise you'll buy all medicines for ever.read more

This company plays games with peoples med. In 3 months, I had medication from 3 manufacturers that…read moredo not give the same results. When I ask where the they that specific manufacturers, they lie to you. CVS plays games with peoples health for profit, it's extremely sad, frustrating and disparaging when it's your health, being sold for profit. The male pharmacist at 3800 HIXSON pike is a liar, I will never use them again. F CVS

I like this store in it's own little city charm. I just needed some body repair supplies for I know…read moreI will be bleeding today or tomorrow. After all they say I'm not happy unless I'm bleeding. This store had just what I needed.

Terrible parking situation. Impossible to get in and out of the parking lot safely. Prices are…read moreridiculously high. I quit shopping here long ago.

If I could give a 0 I would. This is the most incompetent drug store. I have been given the wrong…read moremeds. Missing pills from bottle. Have meds on auto refill and never happen. NOW you try to call and you are not even allowed to talk to anyone to see if they have a prescription ready meds in stock etc. The only reason I go here is because BCBS said I have to use them. I wish they would hurry up and close this one down so maybe I could go elsewhere. They are also very rude. With as many meds as my family has to take I would think we would at least rank being able to talk and not have to wait for a call back. Being a pharmacy you think it could be an emergency like taking someone home from the hospital and not wanting to wait for a call back that has never come! If possible find another pharmacy run as fast as possible from this one.

standing here to do a return and the manager said I had to wait on some lady to come back and…read morestill standing here and no one is here! what the crap! why didn't he take care of me??? BS

I wish my mother would start going back to 2020 gunbarrel Walmart because it seems like when she…read moregoes to this Walmart the neighborhood Walmart around the corner from her she always have issues with someone at the customer service desk my mother went in to load her cash app card so she can send me money for school she gave the cashier $201 because cash app charge a dollar to load your card when you use the barcode in the cash app meaning Mama's changed what should have been $50 instead she ignored my mother's request and gave my mother $51 as if the money was hers so my mother was trying to explain it again to her and she just walked off and the cameras ​will definitely show her walking off disregarding what my mother was trying to speak to her about very unprofessional it was the young lady with the black hair shoulder length wavy and her nickname was on her name tag we are guessing that was her nickname not 100% for sure but she needs to do better a lot better it's as if she hates her job