I came in to buy a car battery yesterday and it was a pretty bad experience. First the batteries were locked up. Finding an associate to help took over 30 mins. When they got here they couldn't open the bars. Another 10 mins for new associate to get involved. Their answer was to just get one from the back. Seriously?!??? SMH and then when I'm done swapping out the battery and bringing back the core, I'm told that returns are closed and I'll need to visit Union City for that aspect. Serious frustration. read more

Walmart - Some clear and open space! - Department Stores Near Me - San Leandro, California

Char the receiver has bad attitude rude and very disrespectful and very much so childish who ever gave her that position should be ashamed of their self she had that position and title go to her big head of hers I've see her being rude and disrespectful to Security , her coworkers and peers customers, and reps / vendors read more

I just stopped at Walmart on my way home to pick up a few items. The associates were stocking shelves, however, there were full and empty boxes in the aisles, and they are moving around with pallet jacks while there are many people in the store. This presents a serious safety hazard for the customers. You have the elderly, disabled, as well as parents with young children. Going through those aisles in that condition is like walking through a maze. Not to mention it makes the store look dirty and disorganized. I have already reported this information to CAL/OSHA, as it is definitely a safety issue. If you choose to stock while the store is full of customers, there should be caution tape across any aisles that are being stocked at that time, otherwise, have an overnight crew come in. read more

What's the point of having price match to your own corporation website when your cashiers don't know how to do price match at a cashier. What customer wants to waste their time waiting for customer service to get it done when the customer is already at the cashier asking for a price match to your website. read more

I take 2 stars off. 1 for the horrible customer service! People here are rude! I get it, you're having a bad day. Maybe management sucks. Customers are being rude. I don't know but it's no reason to give me your shit attitude. You work in CUSTOMER SERVICE! Meaning, you have to have good customer service. Every-time I come in, i'm rarely greeted yet they always have like 3 people at the door checking receipts! People who shop here must have sticky fingers or something! It's like a line to pay for your stuff and then another line just to get out of the store!! What's up with that. And they don't even check the receipt! They glance, and mark it with a highlighter... 2nd is for parking! This place has such a small lot. I always pull in where the garden is and just enter through there. Easier for me. Less people! (Unless it's the holidays, because that's where they keep all their holiday supplies/decorations etc.) Ps; they have a subways & auntie anne's pretzels inside! Yum. read more

I personally want to know whose dumb idea was it to force customers to allow an associate to scan a customer's items at a SELF SERVICE CHECK OUT KIOSK!! This defeats the whole purpose of what a self- service check out stand is for. I shouldn't have to wait for an associate to do something that not only do I already know HOW to do on my own but PREFER to do on my own! I was a cashier for many years and even worked for Walmart in another state many years ago and I don't need any help. What was even worse was the associate that scanned my stuff behaved in a horrible fashion when I expressed my annoyance for having to wait on someone to scan my stuff. He even yelled at me too saying crap like " Well what do you expect me to do? Quit my job?" and other uncalled-for nonsense. Yes, I told the supervisor about him and this dumb policy and she offered me vague and ridiculous excuses such as Walmart being a bunch of "complex stores" ( complete nonsense) and worse. All this new policy does is not only cause people to wait longer in line than they should, but it also causes useless and unnecessary drama. I use those self -service kiosks, so I don't have to deal with the foolishness that goes on at a regular register. But it seems like Walmart gets off on annoying their customers and employees alike. I resent even giving them one star for this one! read more

I visit and shop and Walmart regularly and always find the best deals on groceries and household needs. I have never been disappointed or found a shelf empty of products. Online is always easier but if you're not sure what you're looking for going to the store is easy as well. read more

When I was waiting in line for their self checkout. This girl in line behind me started verbally abusing and being rude to me. When she asked, "If I'm in line" and I said yes. She rudely yelled, "ACT LIKE IT TO ME". DISGUSTING BEHAVIOR. Employees should ban her for said behavior towards me. read more

In general I don't like going to Walmart as it's crowded, people are a little inconsiderate, parking is a pain, etc. and a place you need patience. Came with a friend and she helped me to find humor in the whole chaos of shoppers but have to add they have way lower prices than other stores and a decent garden section. I had bought a plant from a chain home improvement store and found the exact one for 1/2 the price but usually a hit or miss. Definitely come early if you're wanting to some quick in-and out shopping...I usually park near the garden center and check out there for some fast shopping read more

Walmart - Department Stores Near Me - San Leandro, California

What a HORRIBLE experience trying to get customer service! It took me 20 minutes to get someone to UNLOCK a cabinet so I could get the product I wanted! This location is NOT a good store - STAY AWAY :-( read more

No bags at all and no warning from no one so you shop stand in a long line then treated rude and get to register and no bags what a joke of a place what kind of business planning is this it's a compete failure complete you call this great customer service ya right I would not recommend this place at all stay away it's a complete failure People are very rude very rude about the whole Now I am told by a manager that the upper management says say nothing to customers until check out This is really a bad mark on this wannabe business read more

Walmart - No bags you are not told under management directions you do not find out till after you stand in a long line to get to check out - Department Stores Near Me - San Leandro, California

This Walmart is just plain Ghetto . It is Messy , Disorganized, Dirty and Thug Life. They have had multiple Robbery's there. A few Shootings . When I go shopping there the aisles are Crowded, Clothes and Merchandise is laying all over the floor. Shelves are not stocked. Customer service is Minimal to none.. Depressing place to shop. I like to shop at Walmart . Just not this one. read more

No matter how many times I go to Walmart the baseline for basic customer service keeps getting lower. This store literally has no bags. They expected to just put all my items (in my pocket I guess). This is poor management. Plastics bags are not in short supply, you could easily send an employee to procure a basic customer need. read more

Walmart - They literally have no bags to carry my items. - Department Stores Near Me - San Leandro, California

First time at the NEW Walmart on Hesperian (@ Lewelling Blvd). It used to be a Target and it just opened last Wed 1/14/09. It was pretty crowded on Sun 1/18/09 and I think it's a good idea to park on the old Baker Square side, since there's an In-N-Out on the other side. We walked into the Garden Center entrance and got a snow shovel for $9.95 which we'll use to rake leaves. No snow in Fremont! Friend got some food products like spaghetti sauce, dried pasta, Banana Nut cereal, etc. There's a Subway sandwich shop in there, photo center, and supposedly Unbeatable products though Grocery Outlet & Food Maxx are cheaper. I'm glad it's Open though, better than an old abandoned shopping center. Hrs: Open daily 7am-11pm. read more

People in the parking lot living in their dilapidated hoarded vehicles with aggressive dogs tied to them or inside it. Inside the store it's business as usual most things you need are locked up. You know you're in a crap neighborhood when they have to lock up the tree car air fresheners. read more

Maybe don't lock everything up if not a single one of your 300 employees has the key to open it after waiting for an hour. Losing more money with all the stuff you have locked up that nobody has access to because none of your employees wanna help people. Than the stuff that's stolen. read more

Honestly, things have been going downhill at this Walmart. I am trying to be really mindful of Covid and everything going on, but it is still such a mess here. The curbside pick up option is not clear at all and makes it such a hassle to figure out while waiting in the car. Save yourself time and go in the store to get any of your orders. Workers are trying their best, but everything is dysfunctional and the communication is not there at all. I think I've learned my lesson with this place. read more

Came into the store to do a return at 8pm and was told the returns department was already closed. How is it that, that specific department is closed prior to the rest of the store closing. Makes no sense and definitely annoying! Such an inconvenience for the customers. read more

First...the online delivery sucks!! I never get my order within 36 hrs like they claim...always took 5-7 days. Then the product would come damaged or just send wrong items! Ugh...never online ordering with them again! Now for the store located on Hesperian....oh my god!! I swear at least 75% of employees hate their job! Ugh! So sick of how stuff is locked up and you have to wait 20 min for someone with a major attitude to help! I HATE shopping there. I will go out of my way tp Fremont location for a cleaner store and friendly employees! read more

If you are going to lock products that need assistance you might want to have employees be around who can assist. I've been here 20 minutes and again no one wants to help. read more

Walmart - This button must not work and every employee I stop says they don't work in this department. - Department Stores Near Me - San Leandro, California

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You get what you pair for here at Walmart. The service is okay. It's very busy in this store. Tried to buy some paper towels but they were sold out of the name brand kind. It is a huge store and they have all kinds of stuff you can buy for the house, including groceries. Will try again later to see if they restocked on the name brand paper towels. I think that some of the customers that shop here tend to give Walmart a bad name. But, they do offer good deals. read more

This Walmart is so bad first of all they never have any bags their employees run away from you. If you even look like you're Finna ask a question you never know what cost what because stuff is never in the right place and they always have people following you. However, they do have like five employees that is awesome and without them five employees where that Walmart will not be what it is. read more

HORRIBLE. (Almost 2 hours on the phone for a simple YES or NO answer to a simple question!) NO HELP in any department when you call. Today I was trying to do money transactions at the service desk. They (all departments) always HANG UP when they pick up. Not even a HELLO. They just pick up and HANG UP. Basically they DROP CALLS over and over and over. FRUSTRATING. (This happened not just today. This has also happened on all other days that I've called over the past year.) I finally got someone and asked to speak to a MANAGER. I was waiting and waiting. Then they also just DROPPED my call without saying anything. It felt like customers mean NOTHING here. So I took my business somewhere else. I HATE the treatment at this store. read more

While we support walmart for helping families save money we came across a highly rude smart ass employee. Cashier Aradjay ( or something) back talked to my wife. Her counter was wet. We asked her to wipe it. She said " what do it matta". We had clothing and did not want to put The items in the puddle. She said " ive got No paper". But she did. She had a whole roll behind her. After we pointed to it she finally wiper it with a sneer... read more

Well. Another wasted trip to Walmart sporting good section. Within 20 minutes, was redirected to other people and departments. Electionics, then cosmetics. No one has the keys to my product. This has happened over a half dozen times in less than a years time. read more

Terrible place to go shopping especially if you have to return stuff you purchased here. Terrible customer service very unfriendly and they treat customer for returning at customer service as if you are a crook or criminal. I gave up waiting for the manager to show up after 20 minutes and left the item that I wanted to return there without getting my refund back. Not worth it. This is how the rich is getting richer and the poors are all F...ed up Will never ever come back buy anything here read more

I'm not sure who to blast first...Walmart.com or FedEx. I ordered some loungewear and they sent an email that the package would be delivered early. Which i thought was great, until i opened my front door 30 minutes ago to find 3 pair of sweatpants lying on my front porch....NO package! It looks like somebody went to Walmart, pick up the sweats and dumped them on my porch. If this is the level of service Walmart provides, I'm done. I will NEVER shop at Walmart.com again! Photos below read more

Walmart - the front door of a house - Department Stores Near Me - San Leandro, California

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Corina is a great worker. I saw her walking by and I asked for her help. Told her what I needed and she did exactly what I asked without any hesitations. She then checked me out at the register and helped me bring my refrigerator to my car. I really respect and appreciate workers like her. I hope that people can acknowledge all the hard work she does and learn from her. Thank you Corina the professionalism you have is absolute. You are a great asset that any company would love to have. read more

Good luck trying to get ahold of absolutely anyone in this store. I've called and attempted to reach any and all departments, just to get a live person. I started calling this morning and gave up after 20 minutes. I tried calling multiple other times and it's the same thing. It rings and ring then hangs up on me. They're telling me not to come to the store until I confirm my order is ready. But how am I supposed to do that if they don't answer their phone and their website tracker is ridiculously vague. Step you learn game up, Walmart. read more

So this is probably the most rude Walmart I have ever been to. My bf and I went to Walmart to look for a foam mattress for a friend who was going to visit and decided to buy a new video game either. While waiting in line to get assistance, this Indian lady working there is apparently picking a fight with a customer who eventually proceeds to demand for a manager. After waiting about 10 min and then some, the line moves and this same lady finally assists us who then proceeds to try to persuade my bf that she wasn't trying to pick a fight. It didn't even involve us but she was ragging on the customer to us saying how she didn't want to argue. Then after looking at me (and I know I'm not thin), proceeds to ask if I'm pregnant. Then when I say no, she literally puts her foot in her mouth by saying "Oh don't worry, I have a cousin who is the same and sometimes you know, you just want to say you are." Like WTF. This type of stuff is so unethical and disrespectful and downright rude. Almost made me want to slap her. This is why I never step foot in any Walmart if I can help it. I'm a Target girl for a reason. Much better customer service there and efficient workers. This Walmart is trash. read more

This location is always less busy then the other ones in the area. Parking in the front is always hard to find but on the sides is easier (especially the garden). The lines are usually short (you can also party in the garden and the cosmetics section). It is the customer service here which extremely lacks. Aside from the few cashiers that are friendly if you need to ask any questions or find something the assistance lacks for sure. I try to order things online to make sure that the items i need are in store but the wait at the pickup line can be so long. Just waited 25 minutes to get my galon of glue broughts up to the front of the store, came in at 8:40 on a tusday morning. read more

Cashier add 3 box of candy to make me pay more Fk this Everyone should be more careful what they are doing! read more

Walmart - Department Stores Near Me - San Leandro, California

I came here during a week day with my son to find a few things that this store had that I couldn't find at the Walmart near me. As soon as I arrived, I noticed the parking lot was 90% full but I was still able to find a parking spot. Then as we walked in, the line to the cashiers stations was about 10 feet deep per line. As I walked around, all I can smell was weed throughout the whole store. A few minutes of being inside, I felt a headache coming. Pretty soon after that, I had to leave. As soon as I walked outside, I felt so much better so it's definitely something inside that made me feel sick. read more

Got a few items in one trip, the price on the shelf say one, when checkout it says otherwise, staff don't care about price mistake and just told me, buy it or leave it, it's tricky to buy anything in there and you better watch and remember every item you buy or they'll rip you off not knowing. Shop elsewhere even if you had to go further. read more

Customer service here sucks. I purchased a bunch of items here 12 days ago and attempted to return two items unused with the original receipt and the girl at customer service, Miracle, was extremely rude and denied my return. I had to get corporate involved and decided to go to another store. Their policy is clearly 30 days, I've seen crackheads return hundred of dollars of stolen merchandise and they don't bat an eye but when a legitimate customer tries to return two things they make up random unwritten policies that supersedes their corporate policy. If you keep treat 99% of your law abiding customers like the 1% of people who abuse your store eventually you'll be out of business. Walmart and Miracle you both suck! I'm sorry for people who have to interact with you. read more

Oooh new Walmart. To bad it doesn't have that new car smell. There are are so many creepy dudes walking around in here (other customers not workers). I thought I was going to have to throw down on one guy when I was looking at shirts. There was no reason he should have been looking at jean shorts in the women's section, then staring all rapey like at me. I was going to give 2 stars but this Walmart has one of the best ethnic foods isles I have ever been around. Way more stuff than my local Walmart. I got everything on my list except for weed killer. Christmas time at Walmart is the worst time to get gardening stuff. They move everything out for decorations. Bah-hum-bug! read more

Walmart - Department Stores Near Me - San Leandro, California

This review is for a Wal-Mart.com online order which was delivered to this store for pick-up. Wal-Mart is not one of my shopping destinations, but I happened to found an online deal for a board game for my nephew. Came to the store after getting my order pickup email. Entering the store, I was looking for the Walmart.com Services desk and noted the sign above pointed to the back of the store. As I got to the back, I couldn't locate the desk and asked a worker on the floor. He directed me to the photo department desk. The photo desk served as a Walmart.com desk as well. After a short wait, the worker, I handed the cashier my email printout, which he verified on and left to get my order. He came back in about 5 minutes with my order and scanned the product and I was on my way. Compared to online order pickups at other retailers, Wal-Mart's could be better. First, better directions to the desk upon entering the store. The other retailers had the orders stored there so the clerk can easily access the item and not have to leave the desk to retrieve the order, resulting in another wait for the customer. read more

This Walmart is by far one of the best Walmart's I've ever been into: Most employees know how to speak English and really willing to help you as a customer! Walmart has a problem of hiring people who can barely speak English yet they become managers. Also this Walmart is very well organized and clean & completely follows the Covid-19 prevention plus 6 feet safe distancing for every customer. I highly recommend this Walmart & there's also a Taco Bell & In & Out hamburger restaurants nearby. read more

Was just followed by 2 associates for no reason. One acted like he was on his phone, walking slowly behind me. The other one was acting like she was hanging clothes, following me to each aisle I went. Mind you, they're calling for assistance to open a case on the men's section where we were. I stopped in the active wear and didn't move either of the did so either until they asked for an associate again to help the customer. Wouldn't recommend this store period unless you want to be followed for no reason, then be my guset. read more

I give this Walmart a firm three star review because I can find what I need here but I always have angst going in because I know the wait in line will be brutal. Has anyone else noticed that the crosswalk in the front of the store spans almost the entire width of the store? This knocks off one star for me because it makes driving through the lot irritating and I am a firm believer in walkers rights. Bottom line- it's a Walmart. Go for the deals, not the ambiance. read more