I went to go pick something at the pharmacy. Which is always a fun adventure! Ugh! Always make sure…read morethat they run your pharmacy orders through your insurance. I was told it was almost $25.00. Had them double check and it was less than $5.00! Good thing I asked! Keep in mind... this pharmacy location is super busy!!!

Love this store! Workers are helpful and friendly. Pharmacy is great. This is where I get my…read moreprescription...

The person who answers the phone is rude and lazy. Every time I call about prescription it's always…read morea super rude LAZY tone and they act like they can't find my medication until I ensure them it's there. Then they actually look I'm tired of going back and forth with a rude woman every time I call for me and my kids meds. I just called for my insomnia medicine and she was incredibly rude.

This particular Rite-Aid needs to fire two female employees. They're rude and unprofessional. They…read moremake people embarrassed that they asked a question etc. noone should feel the way these two have made myself and others feel. Hoping 2025 brings that.

This place the worst they never answer calls why does it take so long to answer a phone question…read moreand the phone hang up on you as well. Not to mention the customer service so people are nice and others are just plain rude. What I don't understand is why do people work in pharmacy work if you don't enjoy working with the public or customers service especially customers who are sick or in pain? Walgreens do better as a company get my customers service agents

They never answer the phone The vet said they tried to reach…read morethem for 3 days to place my dogs prescription

Their pharmacy is the greatest in town. Great service. Knowledgeable pharmacists and employees…read morewilling to work with you. You can get several different types of shots right there. I highly recommend this pharmacy. Thank you.

I am absolutely livid. I would not recommend using curbside pickup at this location. I waited 40…read moreminutes before finally giving up and going inside to get my order myself. By the time you wait for curbside, you could have gone in and been back to your car. There were three employees assigned to curbside, yet orders were only being brought out one car at a time. Even for a single bag, two employees pushed out a cart. One employee spent time fixing his hair and pulling up his pants while a long line of cars continued to wait. Once I went inside, the experience wasn't any better. There were plenty of employees, but no one seemed interested in helping customers. The staff I encountered were unfriendly and not helpful. A 40-minute wait for curbside pickup is completely unacceptable. The service was slow, disorganized, and incredibly frustrating. I won't be using curbside pickup at this location again.

I've been to this CVS Pharmacy location a couple of times in the past. I used to get my flu shots…read moreand COVID-19 booster shots here. Back then, they weren't as organized or were just overwhelmed by the sheer amount of people there for their immunizations. I had an appointment, but still had to wait in line (as if I didn't have one). Other than immunizations, I was in need of getting my daughter's antibiotics as soon as possible. Our regular pharmacy still didn't have her medication ready, even a day or two later. I was told that the medication was allegedly going to come in the following day, but I didn't want to wait any longer. I called this CVS Pharmacy location and thankfully they had her medication in stock. The person I spoke with over the phone, however, was a bit rude towards the end of our call. Thankfully, however, my husband was able to pick up her medication that same day. I'm thankful that they had the medication in stock, so she could start her treatment, but I wasn't really happy with the customer service I received each time I've come here or spoke with someone over the phone. For that reason, I give them 3 out of 5 stars.

No customer service is the norm at this location. The young lady who was in charge of the cashier…read moresaid she was not able to help me because I needed change for a twenty dollar bill because she had not enough small bills, but when I tried to buy a small pack of gum she still refused to let me buy it. So I played the scratcher lottery with a twenty and I won $40.00, then she cashed in with a twenty and 4 $5.00 bills. Stupidity never ends with these people who are not trained to deal with the public.

Gateway pharmacy is so amazing! Julio and all the pharmacy techs make picking you your medication…read moreeasy and simple! I've been going to this pharmacy for about three years and they have always been the best.

This Pharmacy has got to be the easiest and most efficient pharmacy I've ever dealt with.. the…read morestaff is more than professional and they deliver free of charge .. Bravo

This location for the most part is stocked for what you need. Also the lines are never really that…read morelong. Except for the self check out it does take a while. That is why I decide to come here in the morning, which is a lot better.

In town meeting a friend for lunch and needed a few essentials. The store was nice but I have to…read morecall out the clearance isle. An entire isle! My Walmart's need to get it together, what a genius idea! Everything from perishables to non-perishables: shoes, spices, wines, small home appliances, animal care, you name it! Nice, friendly staff, I was in and out in a flash..once I got all my goods and peeled myself away from the clearance row!

ok sure, there are a lot of things to complain about. and nowadays i feel the stars must all align…read morefor each of us individuals to have a smooth sailing experience in the healthcare business. but i wanted to spread some kindness and tell you that this pharmacy has accommodated every need i've ever had the 2 years i've lived in Fairfield thus far. i have to visit them monthly bcus that's the way my insurance got me set up. the staff and the lovely pharmacist lady i tend to see every time i come have gone above and beyond for me the few times there were mix-ups in my situation. it's never perfect and i know well enough that im not their only patient but the staff here does their best and deserve a shout-out thank you!

Charles is the best! I waited in line patiently as I decided to come 20 minutes before they closed…read morethe pharmacy at 6pm. This man was polite and kind. The real reason I'm here writing a review about Charles is not for how quick he made the line move. It is because someone's child had what was obviously an autistic uncontrollable outburst. It was very loud and everyone turned around. Charles smiled and quickly said, "I love that. You don't hear that at my house. It keeps life interesting." It was a short conversation, but what he did so eloquently was support the mother of this child. I agreed with him, I love it too. Thank you for embracing this moment with me! Charles you're the coolest! My 3 autistic family members thrive in this society because of people like you. Never change!

Not only do they have wonderful customer service, Quick turn around and reasonable prices. But…read moreGrace saved my husband's life today. My husband had to have emergency surgery and was released with an antibiotic that he was allergic to. No one caught it. But Grace did. I am so grateful and I recommend this place highly. They treat you like family, and they go above and beyond

Knowledgeable, personable, concise, and caring. These are the traits that many larger retail…read morepharmacies lack, such as being considerate of my time when I require a refill. I feel as though the pharmacist here actually cares for my family's well being. They provide a full service of vaccinations and medication pick up and are all so kind when I have questions or concerns regarding medications. They even provide a service known as bubble packing which makes it a 100 times easier to manage my elderly grandmother's medications by prepackaging daily medications by the time of the day for her. Thank you!

Transferred my meds there and glad i did.They always have them ready.Very kind and courteous to…read moretheir customers

I call in three medications and they are constantly forgetting one of them. I feel like I have to…read moreharass them to fill it for me. Today when I called to see if it was ready she said let me see if we have any here. When I am out I get very sick, migraines, heart palpitations, I can have seizures, heart attack, I have had a stroke in the past. I get an attitude like it's no big deal. I told her I'd be there at 6:00 on my break to pick it up she said we close at 7:00 and started hanging up the phone while I was talking. It should have been filled yesterday that's their fault not mine,you don't know what you're going to get nice or rude.