The store is not ADA compliant. No shopping carts and no electric scooters…read more People borrow carts from the business Next door. Everything is picked over. Looks like a Walmart on a Fentanyl bender. Was my first time shopping there and last. I have KP heathy extras card. I'll be going to another store next time. Plus the prices are nuts. Had to use it or lose it by the end of the quarter.

This is a review towards a Male pharmacist last night April 2 around 7-8pm. There was no Mucinex…read moreavailable that I am used to taking and this guy suggested Sudafed. I told him, am taking Amlodipine which is bad to combine and he said it was safe! Still, I did not listen and walked out. The pharmacy has few stocks available and is always missing items.. Attached here is a proof that Sudafed and Amlodipine have interaction risk and is very dangerous combo. Just awareness, ask your doctor and not a pharmacist. They make mistakes too or better yet, research for yourself..

Not only do they have wonderful customer service, Quick turn around and reasonable prices. But…read moreGrace saved my husband's life today. My husband had to have emergency surgery and was released with an antibiotic that he was allergic to. No one caught it. But Grace did. I am so grateful and I recommend this place highly. They treat you like family, and they go above and beyond

Knowledgeable, personable, concise, and caring. These are the traits that many larger retail…read morepharmacies lack, such as being considerate of my time when I require a refill. I feel as though the pharmacist here actually cares for my family's well being. They provide a full service of vaccinations and medication pick up and are all so kind when I have questions or concerns regarding medications. They even provide a service known as bubble packing which makes it a 100 times easier to manage my elderly grandmother's medications by prepackaging daily medications by the time of the day for her. Thank you!

Gateway pharmacy is so amazing! Julio and all the pharmacy techs make picking you your medication…read moreeasy and simple! I've been going to this pharmacy for about three years and they have always been the best.

This Pharmacy has got to be the easiest and most efficient pharmacy I've ever dealt with.. the…read morestaff is more than professional and they deliver free of charge .. Bravo

I've been to this CVS Pharmacy location a couple of times in the past. I used to get my flu shots…read moreand COVID-19 booster shots here. Back then, they weren't as organized or were just overwhelmed by the sheer amount of people there for their immunizations. I had an appointment, but still had to wait in line (as if I didn't have one). Other than immunizations, I was in need of getting my daughter's antibiotics as soon as possible. Our regular pharmacy still didn't have her medication ready, even a day or two later. I was told that the medication was allegedly going to come in the following day, but I didn't want to wait any longer. I called this CVS Pharmacy location and thankfully they had her medication in stock. The person I spoke with over the phone, however, was a bit rude towards the end of our call. Thankfully, however, my husband was able to pick up her medication that same day. I'm thankful that they had the medication in stock, so she could start her treatment, but I wasn't really happy with the customer service I received each time I've come here or spoke with someone over the phone. For that reason, I give them 3 out of 5 stars.

No customer service is the norm at this location. The young lady who was in charge of the cashier…read moresaid she was not able to help me because I needed change for a twenty dollar bill because she had not enough small bills, but when I tried to buy a small pack of gum she still refused to let me buy it. So I played the scratcher lottery with a twenty and I won $40.00, then she cashed in with a twenty and 4 $5.00 bills. Stupidity never ends with these people who are not trained to deal with the public.

This place the worst they never answer calls why does it take so long to answer a phone question…read moreand the phone hang up on you as well. Not to mention the customer service so people are nice and others are just plain rude. What I don't understand is why do people work in pharmacy work if you don't enjoy working with the public or customers service especially customers who are sick or in pain? Walgreens do better as a company get my customers service agents

I'm having surgery tomorrow in Sacramento but I live in Fairfield. My doctor sends the script to my…read morelocal pharmacy. I leave Fairfield to stay at my mom's house. I'm getting my pills ready for my nightstand. Tylenol? Ibuprofen? Oxycodone? Nowhere to be found. I haven't opened the bag since I picked up my meds. It was still stapled shut when I opened it tonight. The bottle is empty and there's no residue. Either someone is inept or pocketed my pills. Meanwhile, I pray that my surgeon refills it. Edit to add: They messed up but I'm forced to wait on the phone for over 40 minutes. Nice. Update: I'm first in queue and someone goes to pick up the phone but puts me on hold. Still waiting at the hour mark. Update: Waiting for over a hour, told to call back in the morning (well, my surgery is at 4:30 in the morning. I called the number again and asked for the manager so said she would personally walk back to the pharmacy to ensure the pharmacy manager answers. He answers and basically tells me oh well. Thanks, so effing helpful when I can't get to a pharmacy before 4:30 am. I can't get a hold of my doctor before my surgery. The pharmacy fucked up and is trying to blame it on me.

Transferred my meds there and glad i did.They always have them ready.Very kind and courteous to…read moretheir customers

I call in three medications and they are constantly forgetting one of them. I feel like I have to…read moreharass them to fill it for me. Today when I called to see if it was ready she said let me see if we have any here. When I am out I get very sick, migraines, heart palpitations, I can have seizures, heart attack, I have had a stroke in the past. I get an attitude like it's no big deal. I told her I'd be there at 6:00 on my break to pick it up she said we close at 7:00 and started hanging up the phone while I was talking. It should have been filled yesterday that's their fault not mine,you don't know what you're going to get nice or rude.

The staff at the pharmacy are all very friendly and helpful with my dog's medications and get them…read morefilled promptly and accurately.

Service is terribly slow. And they do not communicate well. Also they are closed in the middle of…read morethe day. How about rotating shifts?

My experience here was ok. I've only been here for the Covid vaccines. The first shot was ok, I…read morejust remember my arm being sore. I didn't like that they didn't give me an option of what vaccine to use but heard others suggest what they wanted. Luckily, Moderna wasn't a bad choice for me. The second dose took me out the next day but was fine after. I liked how their online system would email me when I have an appointment or need to schedule the next. They even sent me an on phone proof of vaccination. So for my booster shot, a reason I took off a star plus the no choice for me of vaccine, was that I came early and sat inside. I have trouble enough already for walking yet the nurse giving the vaccines didn't not acknowledge me and when it seemed like my turn I just pointed out I might be early for my appointment. She then told me to check in at the line outside which is what she should have done once I walked in but then going to a long line to stand in made me irritated because I wasn't in my wheelchair, I had to stand with my walkers support makes it difficult for me. Another lady came to help check people in which sped up the line but it seemed like I could have just waited where I was in the first place because all she needed to check someone in was the name and their ID. They were unorganized about where they wanted people to check in or who to check in because I would see new people walk up and they would speak to them when there has been others waiting in the so called line. I spoke up for some people saying they were first while I waited my time. Anyways my booster gave me a headache that evening and the next day I was so weak I just rested and was fine the next day.

Staff are always friendly and professional. Special shoutout to Cheryl who went above and beyond…read moreto get my prescription approved. She's very helpful and will explore several options to solve the issue. Thank you, Cheryl! Excellent client experience!