Their pharmacy is the greatest in town. Great service. Knowledgeable pharmacists and employees willing to work with you. You can get several different types of shots right there. I highly recommend this pharmacy. Thank you. read more

I am absolutely livid. I would not recommend using curbside pickup at this location. I waited 40 minutes before finally giving up and going inside to get my order myself. By the time you wait for curbside, you could have gone in and been back to your car. There were three employees assigned to curbside, yet orders were only being brought out one car at a time. Even for a single bag, two employees pushed out a cart. One employee spent time fixing his hair and pulling up his pants while a long line of cars continued to wait. Once I went inside, the experience wasn't any better. There were plenty of employees, but no one seemed interested in helping customers. The staff I encountered were unfriendly and not helpful. A 40-minute wait for curbside pickup is completely unacceptable. The service was slow, disorganized, and incredibly frustrating. I won't be using curbside pickup at this location again. read more

Dear Walmart Customer Service, I am writing to complain about the poor customer service I experienced at your store. I waited 15 minutes at the liquor cabinet pressing the assistance button, then went to customer service for help. I was told someone would come, but after waiting another 15 minutes, nobody showed up. When I returned to customer service, employees were laughing and saying, "Oh, he's mad now." One employee involved was named Kai. I spent 45 minutes in the store and never received assistance. This is the third or fourth time I have had a bad experience at this location. I find this behavior disrespectful and unacceptable. I am asking Walmart to investigate this incident and address the ongoing customer service issues at this store. I look forward to your response. Sincerely, read more

Stopped by customer service to return some items, employee by the name of Paula was extremely rude. Paula was wearing a mask and I could barely hear her. I asked her to repeat herself multiple times, but instead of speaking up, Paula decided to reply with a disrespectful and rude tone. As a positive and extremely friendly person who treats people with kindness, to management, I think Paula would benefit from customer service training or placed in shipping/receiving where she is not required to communicate with customers. Everything else is in store was pleasant. read more

Amazing greeter, they drew my plushie on my way out. Made my day :) Was incredibly sweet and pretty nicely priced items read more

Walmart Supercenter - Plush with signed sticker - Grocery Near Me - Suisun City, California

I never leave reviews for Walmart, but this one? Deserves a moment. I used to live in Suisun City when this location was just a rumor. Flash forward 14 years (yes, fourteen) and I finally stepped inside and whew, it did not disappoint. This place is massive. Like, Costco-who? The aisles go on forever but somehow still feel organized. And let's talk about the vibe: - Super clean (no random products tossed on the floor) - Self-checkouts AND cashier lines were flowing--on a Saturday afternoon, no less! - Employees were actually... nice?? They smiled, greeted me, and wished me a good day like we were friends or something. - Oh, and did I mention they were handing out free popcorn?! POPCORN. In Walmart. I was floored. Honestly, for a store that's been open over a decade, it looks brand new. Suisun, you did that. I'll absolutely be back next time I'm in town. read more

They have completely rearranged everything. It is chaotic and horrible. To make things worse, half of the store was tarped off to clean up after a small arson fire. Everything was very organized until they moved everything around, certainly not for the better. They have only four self checkout registers available, at least half of what they used to have. The line for check out was long. I am no longer shopping at this Walmart. read more

I come to this location often. I attempted to pay with my chase card. Walmart might be the only big business that doesn't take touch pay. My chase card wasn't accepted. Granted my chip was worn, I figured it was time to order another card. I paid using a different method and went on my way. My new chase card came by mail. Went to this place again not even thinking my new card would be a problem, guess what, it was. Tried several times including swiping since walmarts don't take touch pay! Still denied. There are definitely sufficient funds. I asked the clerk if this happens often, he says the other day it happened w/ every other customer and with this particular register, it honestly was a "50/50" chance. I don't have time to talk to management, so again I paid another way. Next time I'm doing self checkout and if it happens again I'm leaving those groceries there and never going back read more

The DRIEST rotisserie chicken ever Go ahead and shop for other things, but do not get that rotisserie chicken. read more

It's Walmart folks. It's huge and busy. The employees try pretty hard to help you. Also I really don't care about your political issues with Walmart you are not shopping there so move on please. read more

Delivered my food in paper bags and my food busted out bag had to carry each item in house off ground

KATIE from Customer Service had the patience of a Saint! My cards pin was not working and she listened to my cards prompts to try and help. Even told me when she worked to further help! Its rare to find good customer service and Katie is a GEM. If she is up for raise...I vote YES! read more

Quick shopping trip with not a lot in my cart. There were some long lines and at one register the light was off, but I asked the woman if she was still open and she said sure. She was extremely friendly and down to earth, and even took customers after me. Her name is Katie. Katie I appreciate you! read more

Just spent 20 minutes waiting at sporting goods for someone. Pressed button, red light multiple times, the whole nine yards. Disgraceful.

I purchased this New Smart TCL TV and paid Wal-Mart to have it installed via Angi. The day Angi came to install it, I donated the smart TV we had to make room for this supposed upgrade. The new TV was missing parts, (power cord, the remote control and one of the legs. The remote was from a different make TV). The TV is damaged in multiple areas, no protective peel off plastic over the screen and two large scratch marks on the screen itself. This was purchased new as a Christmas gift and now it's December 21st, Again, prior TV given away and this new TV is TRASH and can't even turn on. It looks to be an in-store display that was too messed up to sell in the store, put in a box and sold as new. I Bought a new mount and paid Wal-Mart for Angi to install, installed TV is now mounted crooked and the Angi Tec said it's the best he could do. He is a nice guy and did document everything in this complaint as well as reported it to Angie). I spent almost 2 hours on Wal-Mart customer support, transferred to five different representatives, three supervisors and am waiting for a resolution. Very bad experience that is still not resolved! CJCismeG read more

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I am a frequent shopper at Walmart in Suisan City, CA but only for a few select items as I prefer to shop at stores that pay their employees better. Today I had three items and went to check out at self-checkout. The register would not read the chip on my credit card so I tried my debit card with same result. I called the employee assigned in this area over for help (she had been busy looking at her phone), she told me to try again (same result) then she went to assist another customer. I called her over again, she did a re-boot and the register still would not read my cards. AT this point another employee started asking her if her shift ended in about ten minutes. I asked her to cancel any scans/orders in the register as I no longer wanted these items. I will not be going back to Walmart as I can find the same items at roughly the same cost and have a more pleasant shopping experience. read more

Super stocked but takes SO long to get help when pressing the red button in the aisles ive been waiting over 20 mins read more

Walmart Supercenter - No service - Grocery Near Me - Suisun City, California

Oh my Lord it is so easy to get lost in this store for hours and still have places to look.. I will go down I'll come back down that aisle again and keep finding new things this store is humongous! I have went here for the past month at least and I have still not made it around to the whole entire place.. workers are always usually very friendly and there's a self check out that makes my life 10 million times easier when I only have a few things and don't have to wait in a huge line! There's so much clearance if that's what you're looking for more than I've ever seen it many stores it's so hard to get lost in everything that's here if you don't have extra money to spend I choose to stay away because it's so easy to spend so much lol. Would definitely recommend 1000 times but like I said it's dangerous if you go here not the area just spending wise. That's also another thing I really love is there so much parking and the area is a nice area that it's located in. read more

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Get rid of Spanish greeter at Grocery door! Was having trouble with my hip so I wanted to take the handicap cart which i have never taken befire. Had trouble figuring out where the power button was. After she showed me, i pushed forward lever and it wouldn't go. So I got up to take my manual cart and she sniped", what you don't know how to work that" and raised her hands up as she told another customer what i didn't know. I'm friggin 62 yrs old and she is why I am afraid to ask for help!!!! read more

Supper unprofessional !!! All the workers look like they hate there job you ask for help and they side eye you... fresh veggies ? They put the moldy veggies ontop of the fresh ones instead of throwing away the molded vegetables do better Walmart hire people that actually like to help out there customers read more

No returnsBe aware of the return policy. No where is it posted in apparel or clothing that you cannot return those items. I returned a toy and found out when a lady in front of me was trying to return some items. The only place that it was displayed was at customer service and also in the fitting rooms which are closed. Everyone knows the fitting rooms are closed so no one goes there obviously. You would think they would have it some other places but that is how Walmart operates get you to buy stuff and then you cannot return it read more

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1.Walmart security is basically non existent. 2.Not enough cash register lanes. 3.There is only one person ACTUALLY qualified to work at the Money center, so if they are sick people who need money are really out of luck. Not to mention that one person is seemingly sick quite often. 4.Its always dirty, not to mention in the produce section. There is always produce items ON the floor. 5.They never seem to have any handicap motorized carts for Veterans and people who are unable to walk for long. The carts are ALWAYS out of order. Most people don't even put them back which is understandable but still. 6.Shopping carts are always shoved into handicap parking spots which is inconvenient again as per no.5. 7.Door and cashier employees are abnormally rude, they tend to shrug you off. They never show up when you press the button for something behind glass shelving, Especially in the auto department. Will add more later, this is a multi person post. Not just my opinion. read more

I love shopping at Walmart because the reasonable prices. What I don't like is the fact that some items I want to purchase is locked up. I understand it's to deter theft but the wait to have someone come and unlock the cases is ridiculous. I really would love to understand why only one staff person has the key. Many workers pass by only to tell me someone will be tj ère soon. Well soon never comes. This is not the first time I experience the wait. Most times I just leave without purchasing what's behind the glass. Hopefully in the near future Walmart can supply most of the floor staff with a key. read more

Horrible customer service!!! Waited in line for legos for like 10 mins. Pressed the bottom several times and even looked for someone! I ended up getting it off of A Amazon instead! read more

Be careful going to this Walmart location They charged me $161.30 for something called site merch They charged me $18.44 for CRV I found out these extra charge "Rip off" after I went home I had to stop by second day before work and Customer service made me wait for 20 mins then told me I have to get the manger. The manger came 15 mins later and told me I have to check with our loss prevention team to check the camera for CRV charge and they are on lunch right now. So now I have to wait another hour and when I told (Sandy) the manager that I can't wait that long and I need a solution now because it's my fault! Sandy the manager said stop talking to me or I call 911 for you. What an experience! I don't recommend going to this location and if you have to make sure to always check your receipt before leaving because they will rip you off for sure!! read more

Walmart Supercenter - Grocery Near Me - Suisun City, California

I'm giving this location five stars only based on my online order curbside pick up experience. When I pulled up to my reserve spot even before I can put the car into park a young lady was outside greeting me asking me for my information. From the time I parked until the time My order was brought out and put into my vehicle it was under five minutes. The two young ladies that assisted me were very generous and seemed happy to do their job. Based off of my experience today at this location out of all Walmarts that I've visited and used online order grocery pick up this by far is hands-down the best location. Or I just got lucky with two great associates happy to do their job. read more

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I have been let down repeatedly by the management at this store. It's disorganized, filthy, um stocked, carts never inside and only 1-3 lines with an actual cashier open. Management at these Walmarts don't manage, they "get by" to their next performance review. I hope everyone can see what these super stores are doing and why. Workers, along with these disgusting politicians, demand higher pay, more day's off, blah, blah, blah. Do you see how these stores are being automated? Soon these jobs won't be there. Fast food chains are doing the same thing. They won't hire more people. They won't pay higher wages. They are automating. There won't be anyone serving the customer! The industry predicts that by 2030, the average super store workers will be the ones fixing the machines. read more

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This location is very close to my home so it's always convenient when we come, we sometimes cash our checks here and usually the workers are nice. Despite this, I would love it if you guys kept Paula out of the money center. She is quite rude and god forbid you have more than one transaction to complete. It's obvious she hates working in the money center, better to put her somewhere else. read more

Wish I could give this place a 0 this is my second time coming to this location the costume service is horrible I was at self check out I pressed the help button the I lady worker was standing against the wall watching Who I don't know ? Mind you the conveyor belt is so dirty who knows when the last time they cleaned then or wiped them down. Oh and I also forgot to mention when I got to the front of the store no baskets no Clorox wipes to wipe down the basket handle I had to go back outside to get a basket all the baskets were outside in the parking lot. Back to the lady she came over to the register I asked for help I did not know the barcode to this particular item the barcode was not on the item I cannot find it in the look up section. So she proceeds to look up the item not very happy you could tell she was in a bad mood. Then I ask her if I could purchase some liquor with her since she is a cashier? She proceeds to tell me No! I have to get back in line to pay for this somewhere else At that point I'm frustrated and I'm not about to go back into another line. No one ever wants to do their job be friendly to help customers why even pay these workers to work there if they're not gonna give great customer service? Shame on you Walmart Basically you hire people to do nothing the store is dirty I see workers walking around on their cell phones probably taking personal calls Not to mention the produce department couldn't find bags to put the produce? And finally after a while I did find some bags I went over to the tomatoes only to see that the tomatoes are bad they have mold. Overall another bad customer service in California read more

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It's Walmart. I like this Suisun Walmart much better than the Fairfield Walmart. Needs MORE CASHIERS! I do not like using the self/checkout. read more

Every time I come here to the Deli they are always out of the Ranch Wings? Came here the day before yesterday on my 4th occasion and the person behind the counter standing behind the counter stated to me and another Patron they were out again! Hell it's early afternoon, can't you make some more? This place is ridiculous. I really believe they are lazy read more

Walmart Supercenter - No shopping carts again! - Grocery Near Me - Suisun City, California

I'm leaving this review as someone who doesn't complain to anyone but I cannot believe how I was just treated at this Walmart. I went to self checkout and the worker there decides she needs to individually count the items in my cart to make sure it was 15 or less. I was shopping with someone else and her TWO ITEMS were in the part where the child sits, she's pregnant we were sharing a cart but once we got to self checkout she took her items. The young lady maybe in her early 20's was so rude. She started lecturing us that it was "got too much going on up here" and proceeds to tell me to go to another register. She had no name tag on so I couldn't get her name probably since she's rude to so many people. She came over and told ME that I copped an attitude with HER. Then the manager after I told him the story he did say she handled the situation poorly but then he decided to MANSPLAIN to me that it's 15 items per cart not per transaction. I asked him where it says that and he couldn't show me. I will not be shopping here again. read more

While I was at this Walmart I noticed it was very clean and the shelves were well stocked. The employees I engaged with were very polite and helpful. I prefer this Walmart to the other ones in the area because it seems cleaner and more orderly. I ordered a custom cake and it was made exactly as I ordered. read more

Ugh this store was cool and all but what ruined it all was this worker I'll say her name its "Nova" so we where paying and on the app it said the shoes where 29.99 and on the self checkout was 35.99 and we asked her she said we had to show her proof and we did she said we had to show her proof by the "Walmart app" so we did and she got really mad and upset she said "That is not how my job works" like on the rules when the app shows a price that HAVE to change it like ugh. Call her out Walmart. Omg and she is the manager like what and how?! read more

Today on the 16th of February 2022, I had an unfortunate experience with a woman cashier at register #7. She has a horrible, rude, stank, ghetto attitude, while wearing a tshirt that says "Queen." She very much reminded my of Pumbaa from the Lion King. How this person made it through the basic interview process is beyond me. My only satisfaction is knowing that I am sure she will never rise beyond this station in life. In all the time I have been patronizing this this store, Pumbaa is the 1st person that has been rude or unprofessional. read more

This place is pretty much a refugee market. The items I need are all locked up and the carts are all busted up. I do it all online now, which prevents waiting inline behind an ex con. read more

So although im still happy this place is only a few mins away and that they usually have 70% of what I need. Its Starting to slack off. My last three visits have left me having to go somewhere else. Essential items are not being restocked. Yet today Erica went above and beyond trying to get me what I needed. I had just drove from the other side of town and did not want to drive back. So I asked the only person I saw. It was not her department but she asked someone over the radio. Even then she didnt stop there. When the other associate told her they where out she came and scanned each one of the barcodes till she found one of what I needed. She then made the other lady look for it . Little gestures like this make a HUGE difference. read more

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There's only been a few times that I've been to a Walmart and left with no anxiety and those limited times that I've felt like that was when I was back home in Hawaii. I hope to say the same about Suisun. So there'll another Walmart in Suisun? Honestly, I preferred it that way - I was always a patron when Walmart was located next to Budweiser. But when they closed that place down and relocated to Fairfield, I avoided that place like the plague. The clientele there is corrupt beyond repair. It's odd that they have Carpool parking because I doubt anyone pays attention to the painted signs. However the parking lot is hella big. Big for travelers and big for trucks. The Suisun location is larger in size so the isles are nice and spacious. Deli is seems to be bigger and there's no cage around some of the hygiene and beauty products as opposed to Fairfield. There's a 24 hour Subway located inside and a drive through pharmacy window outside for convenience. The land seems large enough to add on additional shops so we'll have to see what'll move in in the future. read more

Walmart Supercenter - Grocery Near Me - Suisun City, California

Worst customer service ever! I've had two incidents at the store First couple weeks ago I needed Worcestershire sauce. I couldn't seem to find it, So I found a rep and asked where is was. She laughed when I said "Worcestershire sauce" she calls 2 more reps and had me repeat it again just to laugh in my face because none of the 3 dumb fucks even knew what it was. Other than laughing never even offered to help me find it or point me in the direction of someone that can help me. Spoke to the manager she didn't seem to give a Shit about what had just happened. Today I go to get puppy bottles Which I can't seem to find anywhere in the Pet supply area. I see two workers there stocking so I ask. I'm told they're behind a locked glass case "they think" Neither one of them walked over there with me to see if they were even there. And if they where I would need one of them to get them for me. But no I had to go look my self and if I needed them Would have to look for someone to help me open the case. I try to be a reasonable person treat sells reps /cashiers as I would like to be treated. I've worked in customer service in the past and know how people can be. But the lack of customer service these days is Ridiculous! By us shopping at your store we help make your pay check. I'm not asking for a royal treatment just want CUSTOMER SERVICE they way it should be!! read more

Three strikes.... you're out My delivery order from this location today was a complete disaster. I received an alert that my order was delivered and as soon as I checked all of my bags I realized I was missing pretty much my entire order, but of course I was charged for it all. I wasn't missing 1 item, no not 2 items....I was missing 14 items from my order. This is the third order from this location that has been disappointing. My previous 2 orders were cancelled for no reason. Definitely won't do anymore online grocery orders from here in the future. Defeats the whole purpose when you end up having to go out to the store because your order was wrong. read more