Quality/Quantity - One of the lowest sales tax, both in CA and NV of all the Costcos we shop. I am going to add this to my routine... well try to add. Bought a few bags of chips and snacks; see pictures. And saw some amazing discounts on clothes that I chose NOT to buy; see picture. Also, some good beer and liquor options; see pictures. Ambiance - Not busy at all. The gas station is not busy, and the food court is not busy. The warehouse is not busy. Again, why do I not come here more often. Service - Self service. Price - Good values, I rarely check prices. Owner Comment - Congrats on all your success since 2002. I know this is one of the first Costcos in the Bay Area! Congrats on all your success since 1976, since Price Club. Now you are the 5th largest retailer in the world and #10 on the Fortune 500. 804 warehouses worldwide, with 558 in the US. 1980 IPO. 1993 Price Club and Costco merger. 1997 Rebrand all locations to Costco. 2020 105.5 million members. read more

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It's a Costco, so already we know it's clean, they have great deals, and the quality is great. We will always support Costco! But the customer service here is SO BAD. I dread coming here because the employees are rude from the second you scan your membership card, until you walk back to your car. I thought it was a fluke, but they're all so grouchy! Grabbed a car battery from the auto dept and the man working there was very short with me when I didn't buy some fancier version. He scoffed and made some snarky comment that had the other customers around me whispering about his rudeness. My senior citizen in-laws are always shocked at how rude the audiology/hearing aid department staff are. They prefer to drive out of Vacaville to other Costcos in Solano County, because they're so incompetent and mean. read more

Pretty good shopping experience. Found lots of garden supplies for a great price. The star of the show today was Will, Courtesy Clerk who was moving shopping carts outside. I needed assistance get an item from the cart to the car. Well not only did he transfer that item but the other items in my cart as well. He even refused a tip. Thank you again Will! read more

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Besides the fact that they need a scan and go and a pick up option like Sam's has, I come at least once a week. It's always packer no matter what time I arrive but I am usually able to score some deals. read more

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Shout out to the best cashier, Rico! I was buying some storage shelves on a flat cart that were very heavy. Rico offered to help push the load, ring me up, and also found some other Costco staff to help me load these heavy shelving units into my truck! Great customer service. I walked in and had the truck loaded in under 20 minutes with Rico's help. Highly recommend based on friendly staff and customer support. Thank you Rico read more

Costco - Four shelving units loaded - Wholesale Stores Near Me - Vacaville, California

Made a return last night and I just want to give Tara with member services a huge shout out. She was incredible in assisting me with the issues I had and her entire demeanor made me feel appreciated beyond simply being a customer. Thank you, Tara. read more

Our local Costco is extremely busy nowdays. As senior cititizens we would love an hour before opening to the public to do our shopping. We have had issues with employees who are rude because we don't respond to their questions as quickly as they want. Customers have no patience for us not moving as quickly as they are. It's a store we shop at because we like the items we can only find at Costo but shopping there is very stressful. Many times being checked out the employees barely say hello because they are talking with co-workers the entire time they are scanning the groceries. Someone said once that after 70 years old we become invisible...sadly that might be true at this store. I had to go to the return desk 3 times to get a refund that was due to me for two items. The second time I went back to question my refund she told me that she deducted the error on my receipt & wouldn't look at the receipt because she was in the middle of a personal conversation with a co-worker. But she did give me a lecture about how Costco gives the full amount of the refund with a receipt which I provided! Third time back to a different person who fixed the problem immediately saying it was pretty clear on the receipt that I was only given the full refund for one item. I am seriously trying to figure out why I pay so much for groceries and membership fees to shop at a place that doesn't need my business. read more

I'm typically a Woodland Costco shopper due to proximity to my house; however, the Vacaville spot offers some unique items and my coworkers give me the heads up when they find a special buy. During the holidays they were selling A5 Wagyu and we decided to splurge a bit and go for it. The meat was extremely rich, buttery and filling. Would highly recommend it for a party as a little goes a long way. The Costco here has a large gas station and a good sized parking lot. Similar to other costcos I've visited. Friendly service and good food options. read more

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Wide aisles, lots of merchandise, bright and pretty clean. My only gripe is the road leading to it required circling all the way around in order to get to the store. This made it a bit of a nightmare to get in and out of the store, as there was only one way in or out of the parking lot. I also used their bathroom and it was ok on a busy day so perhaps they do clean it throughout the day, but when I used it, it could've been cleaner, but it was still acceptable. There were a lot of new merchandise out for the holiday season and everything was neatly displayed and organized. For a Wednesday afternoon, when I visited, there were also quite a few sampling stations and we enjoyed trying new products. All in all, I like this Costco and it's in a strategic and good location as a rest stop between Sacramento and the Bay Area. read more

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I've been to all Costco's around the Bay Area and this one by far has the rudest customer service. Calling and asking for product always seems to be a hassle for them. Their tone always poses as an inconvenience to them when asking about stock and availability. 4/5 times when I do visit this Costco and ask in person, I get nasty unwanted attitude. Napa, Fairfield and Vallejo are the complete opposite. They are almost always super friendly and never make me feel unwanted. read more

Costco - Wholesale Stores Near Me - Vacaville, California

The customer service at this Costco is ridiculous. Very smug, stuck on stupid "policies" that no other Costco I have visited enforce (if they even exist). Dominic (sp?) was particularly rude. I was told it would be addressed, but I am skeptical. read more

I went for an hearing test and purchase hearing aids. The woman who administered the test was very pleasant and knowledgeable. She explained simply what the test was all about. It is not possible to beat their prices. I highly recommend this place for your hearing problems. read more

The customer service at the exit is just absolutely horrible. You either go through smooth or wait for 20 minutes or more. Today Keith who I believe may be new literally took over five minutes for a lady in front of us and then us. Neither of us had very many items. I let him know we were in a hurry and he let me know he didn't care and it's his job. I pointed to his counter part on the other side where customers were going through efficiently and he stated he didn't care. So glad I down graded our membership from executive to just the normal membership. Sam's Club has much better service and is highly efficient. Other than the exit at this Costco everyone else is super nice. Keith needs to be a cart pusher until he can learn some manners and respect others time read more

The Vacation tire center sucks. I went down today to have a set of tires installed that I ordered over 10 days ago because they couldn't get me in any sooner and after I dropped my car off, I was notified that the tires I ordered were the wrong size. The tires I wanted were all terrains and the tires on my new Audi were SUV fart smelling yuppie scum run flats. They were less than 3% different in size but rocket science major "Joe" took the opportunity to tell me how stupid I was for suggesting an alternative tire. Doom on you Joe you time wasting waste of space. Less Schwab put on a better tire, made in USA for about the same price. read more

Costco - Wholesale Stores Near Me - Vacaville, California

This review is about poor checkout customer service. Other than items we bought that were cost saving, my review is about the checkout cashier and his box assistant, and the person checking the receipt before walking out the door. These Gen Z'ers who are employed here must have a total lack of graciousness and respect for customers. We went to shop here yesterday. When ready to check out, the cashier and his assistant never greeted us or talked to us. They were busy talking to each other about something, using the scanner gun thing, and kept talking to each other the whole time. Never asked if we wanted anything from the food court like most cashiers graciously do. Didn't even hit the total due until after 30 seconds. He wasn't paying attention to US. Gave the receipt to us with a bland "thanks". Surely we immediately checked the receipt so he didn't screw up. All looked good. The young man checking the receipt before walking out the door, never said hello, never smiled, no politeness. He made sure items were accounted for and kept looking out the distance for something or someone - haven't a clue. Gave the receipt back to us without a thanks or have a good day. What happened to respect, decency and just being a nice, positive and welcoming person these days? Ugh. Costco, please hire people with good vibes! read more

Tire shop is so unprofessional. Got there at 445pm. They told me they were closing early. They had 2 cars in the tire area. Young kid just kept repeating we're closing early. Can't Help you today!! We're closing early. Said he could get me an appointment for tomorrow. So frustrating after getting out of work. Just trying to figure out what's wrong with the tire pressure. Nope we can't help you. We're closing early. You can go to Fairfield. Well I work in Fairfield. Just left Fairfield, to get to a safe destination to be told... no we can't help you. Closing early. Literally said it 7 times!! Well Les Schwab in Vacaville helped with No problem and they close at 5pm, called spoke to a nice young lady. Who said head on over will help at no charge since you've been here with us . Thank you Les Schwab. Costco Tire shop = We're closing early !!! Is there slogan. Thank you to Les Schwab, young lady (Erin) very helpful and professional. read more

Costco - Les Schwab better then Costco!!! - Wholesale Stores Near Me - Vacaville, California

I am calling to complain regarding a recent change regading your hearing department. First of all my hearing aide charger failed two days ago. I finally got an answer today at 1100. (5/13/2026) Then they told me I could get an appointment this coming Friday. So now I have 4 days without hearing aides. More staffing perhaps is in order. read more

Epiphany time: it's cost effective!!!! GASP. :-) No really, it can be. Get your mad sample on as well. read more

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We came into Costco after church this Sunday and the Vacaville Costco is very busy like most Costcos. The gas line is long, parking lot is full and lots of people shopping. This weekend we noticed they had a bunch of new items that have never seen before, particularly Asian inspired food items (see pictures). They also had lots of food tasting options today which was nice since my son and I did not eat breakfast before church so our tummies were growling. They had 2 employees running the self checkout so things ran pretty smooth and we were able to checkout pretty quickly. They also a most of the employee run checkouts lanes open, so despite the long lines, they go people through in a timely manner. The food court was busy, but we pre-ordered at the self checkout (need to have employee scan the food court items you want to order, not all Costcos allow this), so we were able to go right to the pick-up window to get our food order. read more

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Who doesn't love Costco. They have everything you could possibly want and need. The employees are knowledgeable and friendly. Customer service is always so easy to get through. read more

Went in today for gas. This attended is really slow, and takes his time at unlocking pumps. I can't sit around and wait for him. By the time he gets the pumps unlocked I could go somewhere else and fuel, and be on my way. If I see him again I will just leave. read more

To the young Hispanic girl with black hair working the membership counter that was INCREDIBLY RUDE tonight, I hope you know you're the reason why I REGRET renewing my membership today. I walked in through the entrance and explained to the lady working the front that I was here to replace my membership ID. I had renewed my membership a few hours before coming to the store, and came in to get a new ID because I hade misplaced my old one. The lady working the entrance instructed me to go through the EXIT and straight to the membership counter. As I walk in. The Hispanic girl with black hair immediately gives me an attitude, as If im some kind of criminal walking in to rob a bank. She asks me what I need and I explain to her that I'm there to get a new ID. Her response was " WELL YOU CANT JUST WALK IN HERE THROUGH THE EXIT " I explain to her that the lady at the entrance told me to do this. " WELL THATS NOT RIGHT " with even more of an attitude. We go about the process of getting my ID. She hands me my ID. I thank her and ask her what her name is. She gives me her name and says " AND IF YOU HAVE A PROBLEM THE MANAGERS RIGHT THERE " so at that point she knew she was being rude to me, yet provoked me into speaking to the manager as if she was untouchable. I explained to her I don't need to speak to the manager, and that she could've been a little kinder when addressing me. She became defensive justifying her actions as if I was deserving of this kind of treatment. At this point it was like talking to a wall, so I wished her a good day and walk away. The fact that I just renewed my membership and paid the renewal fee before this put a bad taste in my mouth. Avoid the membership desk at all costs if you can. Some of them ( not all ) are miserable mean girls and want to project their self hate onto anyone. ***UPDATE*** The employee ELLA inactivated my ID card as a from of retaliation. I went back the next day and my ID was " inactive " read more

This Costco is located just off of I-80, has a large parking lot, as well as a gas station. On one side of the building they have the tire center. There are quite a few handicap parking spots, which is excellent because this place always seems to be a destination point for much of the town. When you walk in, you scan your Costco card at the kiosk, which is verified by the employees. The store itself is always clean and pretty well stocked. I rarely see them out of things. If you need help, there are many employees who are always willing to help you find something. Off to the back right side of the store they have the pharmacy, which is also great. They themselves are quick, efficient, and super nice. When it's time to check out, you can go in a line that has staff, or you can do self checkout. I usually have too much stuff to go through self checkout, so this last visit I went to a regular register. The employee was friendly, and very quick with the whole process. If you're wanting to get hot food, you can tell the people at. The register, pay for it there, and then bring your receipt to where they serve the pizzas and hot dogs. This area also has a soft drink machine. I can't enjoys these things anymore, but figured I'd fill others in about it! All in all, this trip to Costco was a success. I come to this Costco more than the one in Suisun. My only complaint would be that they don't carry the keto bread that is the same as the Costco in Suisun. But I won't dock a point because of it. This Costco in Vacaville is great, and I've never had any issues. I'll keep coming back! read more

The Costco food court took 15 minutes just for one slushy just one. And there were only 5 people ahead of us. read more

Costco - Icee - Wholesale Stores Near Me - Vacaville, California

I used to live in Daly City shopped at Costco at South San Francisco for decades, not once did I ever get stopped out the checkout, moved to Green Valley Fairfield for few years and not once was I stopped at check out! Now that im in the Vacaville area for few years now Ive been stopped 4 times!! These register reps are terrible!! Today I came in early because of the executive membership and I was the only one in line!! 13 items and I counted 13, but when checking out the lady found I was charged 4 times for 3 cases of water and she forgot to charge for my case of peaches! This job cant be anymore simple!! I dont know who's doing your hiring but theres a big drop off with Vacaville! Simple job please do it right!! read more

New member. Don't know if I'll renew. I became a member in March but I have yet to have an interaction with any employee that is nice. Every time I ask for help people look at me all pissed off don't even say hi. It's as if I'm an inconvenience for them if I dare to ask for help. Cashiers I've had never say hi sometimes they're rude. I had my first experience at the food court today and I had to line up twice because I forgot to order a chicken bake with my pizza. The lady that helped me straight up made a face and said but I just helped you. last time I checked I can line up as many times as I want can I not? read more

These the hours for thanksgiving, christmas 2023 and new years 2024. Don't waste gas driving here on these days (: read more

Costco - For those who need it. You're welcome (: - Wholesale Stores Near Me - Vacaville, California

I just came across a new item here at Costco that I wanna tell you about! It's Mediterranean Flat breads, that are shaped like a boat filled with cheese and stuff. It's actually Eastern European origin, but heck, they taste great so who cares? They sell for $12.50 and you het 10 individually wrapped pieces. Just pop in the oven for 12 min at 450F and done! I posed pics of what to look for. Look for in the freezer section. read more

Costco - Look for in the freezer section - Wholesale Stores Near Me - Vacaville, California

Went to Costco to see about getting a new pair of glasses and let's just say the customer service sucks. 3 ladies where behind the counter and when I tell you they didn't move from behind the counter to help. Like they were scare . You missed a sale . Called the store to complain, but I don't think it matters. So I would advise anyone who thinks they made not be help because of the color of their skin. Save yourself the trouble . Go where you are celebrated not totally ignored . read more

Plastic labels left on stuffed bell peppers Found after cooking most likely ate plastic label, doubt they were washed low quality and cleanliness on items made in store this store has gone downhill. Low quality clothes brand name items different than when purchased elsewhere much thinner etc employees similar to Walmart read more

The people at the cafe thing are extremely rude! Talking to people very rudely and with serious attitude. I had to go up there twice while waiting for my order and was spoken to very rudely by two different employees. While having my experience, I heard two other employees speaking extremely rude to two other customers. Almost like u guys train people to speak to customers this way in there. read more

I love this Costco. I love the self check out it's perfect for someone who just has a few items. I have stopped shopping at Target and only shop WM in emergency cases. Me and my family are loyal Costco shoppers and get our gas for 20 years. Costco is consistently doing better and thank you for not canceling DEI. You have my support. read more

Wish mine at home was this empty during the day Smaller but nice Fun to see what items they have and how different mine are in Florida Got some Maui Jim sunglasses more than half the cost ! read more

Costco - Wholesale Stores Near Me - Vacaville, California

Costco is all over the country. But not all Costco is the same. Some of the items are available in one Costco but not available in another Costco because of the location. This Costco in Vacaville has no special items I can't find in another Costco. They carry the essentials: clothes, food, drink, appliances, and other household items. It seems that their inventory control is better than some of the Costco stores. They have everything I'm looking for in stock. The store is less crowded than most Costco stores I usually shop in Sacramento. I can be more relaxed with my shopping cart in this store. Both cashier checkout counters and self-checkout counters are not very busy! The shopping experience is outstanding at this Costco. I will be shopping more often here next time when I'm in the area. read more

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One STOP shop! Excellent locations in Fairfield and Vacaville! Lots of parking and sufficient staffing!

Well, you know what they say - no one hates Costco customers more than...no not other Costco customers....right answer? Costco employees! Geez, these guys really forgot they signed up for working at one of the busiest stores in America. Employees are not friendly at all - this is the only aspect that makes me dread shopping here. Vacaville is less busy as others, employees are still as miserable. read more

Tell me why but it seems like the prices at this location is much cheaper than the Costco in the Bay Area?! Ex ; Livermore, Hayward, Danville. I found blueberries for $5, raspberries for less than $4, avocados for $5. They have a good selection of fruits and veggies and I must say their produce is pretty fresh. A bag of lemons were about $5.50 and a 2 lb bag of fresh garlic was close to $5. I also found a pack of organic ginger root for $5. Crazy cheap prices compared to what I normal would pay and thats a plus since inflation is hitting us hard. Plenty of parking at this location and it also has a gas station. read more

Bad customer service. I was at the register. The cashier and the helper was just bullshitting. I was in a hurry. And I'm being ignored.

Great place to shop friendly workers the food is good. Fast service in and out serivce

Had a bad experience today ... don't know if the employee was having a bad day ( description - Blonde Lady with purple fluffy jacket/sweater, blue jeans & running/athletic shoes ) When I approach her cause I could not find anyone else just to ask about a item she came a death stare & a demeanor of "F off I'm busy" .... I wouldn't of mind if she just told me "give a sec I'm helping to deliver this lemons & I'll help you right after" but at the end she just ended up yelling down the aisle at another employee to assist us & just stormed off. read more