I have lived in Canyon Lake for several years. Today was…read morethe worst experience I ever had. I broke my foot while on vacation. I went to my GP and ended up with a rx for my pain . The pharmacist was so incredibly rude, refused to fill or transfer my rx to someone else. When I asked why she LIED, said that she called the other two pharmacies in our area and tried to tell me that she found out that I was getting narcotics from all 3 pharmacies in town. Not possible first of all because narcotics go into a database and she would automatically be able to see anywhere that I have not gotten any other narcotics. Also I can't possibly even do that because any doctor can also see that. I believe they are breaking the law on two things. 1. Calling other pharmacies and talking about me I believe breaks HIPPA laws. 2. She is refusing to follow Doctors orders and told me she just doesn't want to do it because she doesn't like me! Also 3 years ago I almost died because they didn't do their job and I was unresponsive and taken to the hospital. That tells me they didn't check for drug interactions! Please please, do not trust them with your life, nor your privacy. Oh, and yes I recorded the call and have her saying she called other pharmacies and talked to them about me. Thank God I have an attorney in the family lol. When karma hits you ma'am, I hope you remember my name and it never leaves your head Edit: so I talked with our attorney in the family and unfortunately it's past the statute of limitations. However what I can do is file a complaint with the Board of Pharmacists and it will stay on her permanent record. I urge anybody else who has had to deal with her abhorrent and unprofessional behavior do the same. The more people that file misconduct or any other complaints to the board of pharmacists the better. This can get her license revoked! And she can no longer put people's lives in danger nor their privacy . This woman's lack of compassion, unethical and irresponsible practices will stop and she will never practice as a pharmacist will stop and nobody will ever have to go through the pain and suffering I have gone through. Actually I'm going to call our family attorney and see if I can sue her for pain and suffering personally. Also I will come back with another edit and leave the link for the Texas board of pharmacists

So, we're from iutta town on vacation and I hurt my back on the river. I needed relief, so after…read morecalling my NP, I needed a pharmacy. And, like a sign from above these guys popped up. After the pharmacist calling and verifying my prescription and information, she said she was getting right on it. Within 30 minutes, I received a text that it was ready! Zoom I go and pull right up to the window, and was met by a friendly face named Gabby, she helped me with a few other things that we needed and the pharmacist came to speak with me. Both ladies were extremely friendly and made me feel better already! Thanks to your staff and keep up the great work!!

This is the most efficient pharmacy I have dealt with. Every time I go there it's fast service and…read morefriendly staff.

For anyone who doesn't already know, Gruene Road Pharmacy is a Compound Pharmacy. Meaning, when…read moreyour cat has a difficult to treat UTI, and the 1 antibiotic that works must be custom made, this is your place! Not only that, our feline specialist is in SA, and we were originally going to have to drive to medical center for the antibiotic (we live about 2 miles from Gruene Road Pharmacy). It was going to take about 4 days for them to make, and our cat had already went to the ER after nearly becoming septic from his UTI. I'm training to be a provider (for people) myself, so I knew that Gruene Road could compound medications, but for a cat? Now, Sir Skittles seems to be doing better than ever!! We are so thankful for Gruene Road Pharmacy!! Without them, who knows how Sir Skittles would be, or me for that matter, after driving back and forth to the medical center. Thank you for what you do!!

Every single time I have had to see a pharmacist here, they have been incredibly friendly and…read moreunderstanding of my son who asks a lot of questions. I have had a really great experience after a sub par couple of years with my prescriptions at cvs. I won't go anywhere else!

I need a certain drug and this pharmacy refuses to stock it leaving me with either a 3 day wait or…read morea 30 mile drive. Not Customer Focused.

This pharmacy is awesome! Fast, service and super friendly staff. Love the ease of the drive thru…read more Highly recommend

They are fantastic and always friendly. They are always willing to work with you to get you the…read morebest price on prescriptions.

I recently transferred one of my RX to costco pharmacy for the first time…read more I want to first acknowledge that this pharmacy and your experience depend largely on who you interact with. When trying to apply a manufacturers coupon to my RX, Chris was unable to apply the coupon. When I called back and interacted with a woman (maybe Alyssa or karissa can't remember exactly) she was extremely helpful and got my coupon applied. It was then fast and easy to pick up my RX later that day and be charged the price quoted to me over the phone once my coupon was applied. Because it was my first time at the pharmacy I did have to engage in a brief review of the medication with the pharmacist but that was quick and easy. I am hopeful this pharmacy will continue to be able to fill my RX with my coupon in the future. Again, quick and helpful technicians. Very happy with my experience.

Incorrectly charged me $1600 for a prescription telling me it wasn't covered by insurance. When u…read morewent in to refill it was only $25 and nothing had changed on my end. The poorly trained incompetent clerk incorrectly charged me full price and was wrong that insurance wouldn't covering. Costco wouldn't refund I had to send in receipts to my insurance who sent me back $1150. Double check when they say a drug isn't covered.

They retrieved and fill a prescription I left at home and made it so easy. Thank you!read more

I am visiting from California. I had a prescription for refill. Katrina and staff were amazing - I…read morejust received a call 2 hours earlier then told - it is ready for pick up.

Very dependable with a great staff that meet my need for getting my prescriptions. Been going there…read morefor years and I don't plan on changing.

I found them very helpful, pleasant, and their prices excellent! I came from Austin to get a…read moreprescription filled that cost far more money at even MedSavers in Austin.

Scheduled a rapid PCR covid Test for international travel two weeks ago. Appointment confirmed…read more Show up to the appointment today and was informed that they had no covid tests. No call beforehand, no offers of help. Solutions completely dropped the ball and cost me quite a bit of time and money. Incredibly disappointed. Would not recommend.

Very disappointed that they did not tell me up front that they will not bill my insurance company…read morefor the flu shot. I checked with Medicare and got confirmation that the flu shot is covered under Part B. I have had flu shots here before without a problem, but this time Solutions Pharmacy decided to charge me $63.52 for the flu shot and refused to bill the insurance. I guess they need more income.