My wife picked up a prescription while I waited in our car...and her experience was excellent! She…read morehad a question about her medication and the pharmacist came out to talk to her even though I'm sure they were busy on a Holiday Weekend. Congress Street can be very "hectic", so getting this level of professional care is remarkable! Thank you CVS Austin!!

This CVS has everything a gal could need. I popped in for a few things I had forgotten and they had…read moreall in stock, thank goodness. I had no engagement with staff while in the store so can't comment on that bit. I took a Waymo so can't comment on parking either but I was a little confused at first by the different set up here. They have 2 stories! So if you're looking for something and don't see it on the first floor, head up the stairs and it'll probably be there. They do have an elevator, as well, if needed. By the registers, they have 3 Self Checkouts for easy self-serve shopping. One staff was monitoring the operations but it was a seamless experience for me. You just gotta keep in mind you are downtown so you may encounter unhomed people and all that comes with that.

Convenient to be inside Target. The hours can be funky and don't always follow the sign…read more Came for Claritin D and was able to get within 5 minutes as there as no line.

I've always had a good experience at this CVS! They have friendly folks and it's always clean and…read moreorganized. Plenty of parking spots definitely make a difference

Capsule Pharmacy is a secret I wish I could keep.... But the jig is up. I have to share this new…read morepharmacy (plus, have you seen the signs all over the Domain?!). We've entered 2021 where life is about efficiency and everything is done online now. Forget coming into the pharmacy, have it delivered directly to your door! Communication is done via text, phone, and/or email. You can transfer your prescriptions to Capsule, and/or have your doctor send the scripts over. From there, once they process everything, they'll send you a note stating the item is ready and you'll schedule a day/time for delivery. Note: you must be home for delivery, delivery can even be scheduled for that same day!

Love that they provide the option to pickup. The earliest delivery wasn't until Wed so using the…read morechat function via their app was able to change for pickup today. And it was inside a 2 hour window! Easy!

It is definitely not the massive Targets that exist in suburbs and throughout the United States,…read morebut for the people that live in the area and for me who sometimes is in the area and needs to make a quick stop, it's super convenient, accessible, and the free validated parking is always welcomed. Due to its size, it has a lot less stuff than a typical Target outside the city, but having the essentials makes it perfect for getting in and out of. Shoutout connivence! RIYL: Target in da city

hello human race and target customers,…read more i would like to share with you the harassment, the prejudice, and the unpleasant experience i just recieved from miss jackie(door monitor) that was not just racist but totally uncalled for by this very hateful and mean target greeter at this location so that we can see to it that her behavior is expressed and dealt with because this person has no reason to be the go to when it comes to having a job anywhere including a target that has customers simply wanting to enjoy a pleasant experience when shopping. Jackie isn't a person that offers a kind hello let alone a warm experience. allow me to share with you my prejudice experience just received moments ago. i am a 58 year old white male living in a beautiful city america. now jackie is a human being just like me, but unfortunately she is not a pleasant greeter working the front of target. if she was i would not be here... no smile, no hello and definitely no welcoming personality either. before i could step in the front door fully i was being approached by her with a look of dislike and a disgust towards me that wasn't necessary at all and certainly could have been handle better with just a little more respect. i was tired and on my way home after traveling on my bike with a very heavy and now rain and dirt filthy over size back pack that i wasn't comfortable wearing inside the store just so I could purchase 1 item. so respectfully i figured that I would leave it by the door and ask the greeter if it would be OK. so i set it down and approached her with a warm smile only be shut down by her approach and her reprimand of telling me that I can't leave my bag there. when I attempted to have dialog with her i immediately knew that she wasn't going to hear it nor be respectful towards me let alone kind, i shut down my approach and said nothing and tried to not respond and hurry to grab my one item, but before i could walk away and ignore her rudeness she was heading towards my back pack making verbal treats to throw my bag outside on the sidewalk. i thought, really? wow! she was doing it all with a hateful smile towards me. i just couldn't believe it. so before she was able to actually grad my bag and throw it outside i grabbed it and put on my back and walk away. i thought to myself what a pooh butt she was towards me and after getting my item and giving this experience a thought i decided to not make my purchase and just walk away. but only after getting her name from another employee that has always been very kind, welcoming and patient with me in the past. I then simply walked out the door to leave. and would believe that she was actually giving me another spiteful and hateful smile and slight giggle. i couldn't believe it and i was so upset from her prejudice and spiteful demeanor that it upset my stomach. but like you and probably even her i am just a customer that wants to be greeted with a smile and welcoming hello when i walk into a place of business that puts greeters/regulator/loss and prevention employee at the front door. Jackie, you are such a pretty young lady to be so as a matter of a fact and spiteful like towards customers coming through the doors. i hope that you are approached and terminated from working a my local target because you aren't the person target needs working for them and your attitude is very ugly and completely not fit for any position when it comes to having respect for those who support your source of income and living. management, i pray to God that you consider my review and have this young lady removed from your place of business. you can do so much better than miss Jackie. please do something to make sure no one gets treated poorly by an employee that doesn't care to be working for your company and your customers. good luck and God bless you young lady.

Wonderful experience at this store!! Appreciated the hospitality from Rey and Rudy. They were both…read morevery helpful and friendly. Happy to help us with anything we needed. The store was well lit, exceptionally clean and had everything we needed. I especially appreciate that they are open 24 hours a day, which is very convenient. They had cat food, bandages, many different kinds of candy and earrings and there was no line when we got up to the front register. Wide variety of drinks, both cold and on the regular counters. A lot of choices and great service. Who could ask for more?

pharmacist all have the worst attitude…read more often do not answer the phone rude when you speak to them

This is the drugstore that I used to pick up my prescriptions. Never had any problems. I've only…read morehad to pick things up 3 times. I usually find everything I need and more when I go inside. There are plenty of employees walking around checking if you need help finding anything. The lady that works in the beauty department is very helpful and sweet.

The new system at the pharmacy is a Joke ! Whoever came up…read morewith this idea should be publicly humiliated and fired for being such a fucking idiot ! There was one person ahead of me this morning, and it still took 20 minutes to get my prescription ! After 30 years of going to Walgreens I think it's time to take my business down the street to CVS, so I don't have to go through this bullshit every time I need to pick up a prescription !!

WTF...WHAT THE FUN!!! What grocery store's run out of ice. Well, I'll tell you. Two major…read moregrocery store chains and a retailer grocery in downtown Austin had no ice. How is this even possible? Could it be because we were in downtown Austin? One of my friends speculated that it was because they had a University of Texas game yesterday and they needed ice for tailgate parties. Really!? Seriously?' There is no empirical evidence supporting this assertion. If that was case, why could they not know the schedule. Well, I ended up buying ice at a higher price from a gasoline station...don't remember the name. Am I raging about the difficulty of finding ice? Nope! In retrospect, it is rather humorous that so many places were out of ice simultaneously. If all of the ice went to fun pursuits, I'm good with the icecapades (case of the missing ice). Lesson learned: Buy ice in my neighborhood before heading downtown Austin.

Ok so apparently there are two pages for this location. This…read moreone which is from when the old store was still in existence and a new one someone created after the renovation. Apparently, not realizing this page already existed. Anyway, covering all my bases and doing a review here as well. Note: I've also suggested an edit for the duplicate businesses. Ok now that is out of the way. Review time: I really love this location so much. The store is huge with wide aisles making it easy to navigate compared to the smaller stores. Even if it's crazy busy on a Sunday afternoon you can still get to the items you need with ease. The store is still very clean and of course modern since the rebuild. Employees are friendly. The shelves are stocked fully 99.999% of the time. I live extremely close to the East 7th Street store (5 min away) and opt for this location time and time again.

Arrived in Austin late at night and needed some supplies so we moseyed on down towards this CVS…read more It's situated super close to frat houses and a bunch of bars and you can tell. It looks like the place was hit hard as there were items everywhere, there were boxes littered throughout with items meant for restocking, and the energy just felt a little tense. That being said, I think it's not too bad of a location. Super close by where my Airbnb was and close by bus station and a major road in the city. It's long but not wide and so there aren't a ton of aisles but the aisles are longish. The beginning of one aisle might have chips but by the end of it you'll be with the makeup. Cashiers are up front and there aren't a lot of self checkout lanes. Some items were locked behind a glass door but for the most part, everything was accessible without the help of employees. I didn't find my first choice for a couple of items but found my backup choice. So I'll give it a 3 star. But don't expect it to be the cleanest or most tidy

1-star is being generous about the service I received at this CVS. I was in the 2nd floor with left…read morehand full of items to buy and right hand holding a cane. I walked to the elevator. Ruby was standing to my left, looked at me, then continued with looking at her cell phone. The least she could have done was press the down button of the elevator. Instead, I did it. She boarded the elevator with me. We both went to the first floor. She was the cashier and didn't know how coupons work. She asked a male co-worker for help, causing delay in checking out. I said forget the coupon (which the pharmacist in the 2nd floor gave me). After my purchase, I told Ruby about the elevator incident, that she was more engrossed in her cell phone than providing good service. I asked her who is the supervisor of this CVS. She said she is the supervisor. What a shock. A supervisor who gives Bad customer service and who didn't know how coupons work. Negative star rating!

I've been really impressed with the level of customer service at this CVS, particularly in the…read morepharmacy. I had a problematic insurance situation, and both the pharmacist and the technicians really went out of their way to get the mess figured out. This was a situation that stretched over several days, and required the pharmacy to make multiple phone calls to the insurance call center, then ultimately get creative with how they filled the prescription so that it fit within the insurance company's requirement (they didn't do anything wrong, there was just a glitch in the system that prevented the prescription from being filled even after it was approved, and they managed to outsmart the system). Best of all, I didn't have to go to the pharmacy and deal with all of this in person. They answered my phone calls, worked it themselves, then called me back with updates and the ultimate resolution. When I went back for a flu shot several weeks later, the pharmacist remembered me. Oh, and I love that they text you when your prescription is ready for pick up. Great. I noticed that another review commented that no one greeted them as they came and went. Perhaps after seeing that review, the store manager corrected the problem, because now the person working the register by the door ALWAYS says hello. The first few times it happened, I was caught off guard because it so wasn't expected. I wasn't sure he was even talking to me, so I ignored him, but then it happened again and again. So, good on CVS for responding to this feedback. Like others, I don't normally review chains, but I thought this was an example of excellent customer service that should be noted.

This CVS IS HORRENDOUS!! There are zero reasons to patronize this location. No employees (all DIY…read moreregisters); Much of stock is in locked cabinets (try finding an employee to unlock one!); reduced Pharmacy hours; no baskets, carts, or using your own shopping bags! So ridiculous -- just close it down already if you have so much loss that you treat every customer like a thief!

What a dirtball operation this place is I have serious chronic pain daily and I find out from a…read morepain doctor I went to that I have over a 600 score with the Texas Department of Pharmacy even though I am currently taking 2 pills gababentin and meloxicam none of which are narcotics , the pain doctor tells me he cant prescribe me anything because the score is too high and he is worried about losing his license. I called Texas Dept of Pharmacy they were Zero help told me I could request my records but you have to send them a copy of your Social Security card, pay a fee, drivers license and get it notarized. There is no point in requesting records because what good it that going to do me. I am being blocked from getting the pain pills that I need in beautiful Texas because of some BS records that are painting me as some high risk patient which is not the case. My only stop now it to call a lawyer which is disgusting that I have to go through this to not be in pain.

Why do you insist on pharmacies having explicit written permission to release a patient's annual…read moreprescription summary to a third-party, when, at the same time, you have don't even have a requirement of producing so much as an ID to release prescriptions throughout the year to that same third-party? If I can pick up a home-bound patient's medications throughout the year, what difference does it make that I have access to a summary of those individual transactions that I conducted for the patient? It almost sounds like someone here invented a "feels good" point of control so they could then create and hire an audit position to enforce it. Is this bureaucracy run amok or what? "Paging Dr. Dilbert, Paging Dr. Dilbert..."