The staff is great, simply wonderful. They're always friendly and professional at the same time. Any time we have needed something ordered, it comes in and we get a call about it. They've taken all three kinds of insurance I had and gave me great prices when I had no insurance and was desperate to take care of my family's needs. These folks are almost like family now. Love 'em, love 'em, love 'em. read more

Customer Service Sucks! Freddy doesn't listen to the answers of the questions that he asks, and is stuck with the fact that even though I have given him enough information on a particular prescription to verify who it it for. I don't fit in the box . read more

I love the 'mom and pop' vibe at B&J Pharmacy. The staff is incredibly friendly and professional, often knowing customers by name. Freddie is usually at the counter and always has a smile. They go out of their way to explain medications and assist with transfers, which is a huge relief compared to big-box stores. I love that I have never waited behind a long line at the drive up window or the counter. read more

My family members have been loyal customers here for a few years now and the level of customer service at B&J is beyond exceptional. They are personable and take such care with their customers. They have a huge amount of business, yet I've never had to wait an unreasonable amount of time for a prescription. The staff is knowledgeable and they go out of their way to help you. Support this local business! They've been around for years and the reason is because they stand above and beyond the rest! read more

This place is the only place that would help me transfer some of my medication while our visit to Texas. I have my prescriptions with one of the chain pharmacies just so it would be easier while traveling. Everyone were so pleasant and kind. They even contacted my regular pharmacy and made sure everything was taken care if. Then did a follow up call thanking me for allowing them to assist me. Would recommend to anyone. read more

Aside from the fabulous knowledgeable friendly staff, delivery, wide range of products and being owned locally, they also compound medication and manufacture their own line of vitamins. This is fabulous for me specifically as I'm allergic to corn which seems to be in EVERYTHING nowadays. The vitamin of which my endocrinologist has me taking mass doses, I cannot find anywhere but here because everywhere else has corn products in their vitamins. Thank you SO much B&J. I'm so glad you are part of our community! read more

I recently had an extremely unpleasant experience at B & J Pharmacy in San Marcos. I had been looking for a good air purifier for my family to deal with bad allergies. B & J sells a very high price line of air purifiers. There were various different sizes and options for portable or installed on your furnace directly. The largest portable unit was $600 and I wasn't sure if I would need two units or if it would work at all. I had a long discussion with the person in charge of that department and got the strong impression that they would work with me and figure out a fair solution depending on how many units or what type of units I ultimately bought. So I bought the $600 unit and it actually worked quite well so I went back to discuss buying another unit. I was referred to the overall manager for this department who normally works in the Wimberly store. I can't imagine being treated more unprofessionally. I tried to make the point that I thought it would be fair to give me some type of discount on a second purchase - as I had generally discussed when I bought the first unit. She increasingly raised her voice and used an increasingly angry tone. She kept stating that they hadn't agreed to give me a discount and that "surely I could see her point of view." She was really making legal types of arguments which I didn't really appreciate - particularly since I am a lawyer myself and I wasn't making that kind of argument myself. This woman's customer service skills were so lacking that she never even asked me what would satisfy my concerns - in fact I never even got to ask for anything specific so I don't know how I could be deemed to have been unreasonable. She just kept interrupting me and continued to get louder and louder and angrier and angrier. Finally I had to stop it by saying "I guess we've reached an impasse." Our interaction concluded by her saying that she would check into the matter further and promised to call me (I wrote my number down for her) with some kind of answer. True to her unprofessional form, she never called me to follow up. My conclusion - if you want a pharmacy with high prices and limited selection and you don't care how they treat you - then B & J Pharmacy is the place to shop for you. read more

Love this pharmacy. Just got a voice Message saying "happy birthday". I can't really believe any business could be this thoughtful. Love doing business with them! read more

Absolutely the best Pharmacy I've ever used!! They are busy, there's lots of people working there, but they are on top of my prescriptions!! I can't express enough gratitude for everyone that works there and their awesome attitude and customer service!! B & J is the best Pharmacy in San Marcos!! read more

Generally very helpful, except at times when trying to pick up prescriptions. Called to see if prescription was ready for 2 medications and they said they would have it ready shortly. I even specified the 2 medications. Do not live in San Marcos so have to drive 30 min there. As I arrive I stop at the drive through and wait for a while, but do not get attended. Can't see inside so have no idea if I should wait or park and go inside. Choose to go inside instead of waiting. Inside they tell me only one prescription is ready and they won't have the other ready until the next day. They never called me to tell me that. If that was the case they should have let me know and I would have picked both up the next day instead of making unnecessary trips over there. Very frustrating as this has happened more than once. read more

Wow, it's like stepping back in time....the service is incredible. Remember all the times you wanted someone to talk you through the dizzying array of supplements that might be right for you, but the folks that know anything are behind the counter? You'll be met and counseled out on the floor here, by pretty awesome'ish staff. read more

Great pharmacy...very friendly staff and lots of random medical products not available elsewhere.

Never thought I'd feel this way about a pharmacy, but I Love B & J. They are friendly and competent, and go all out to explain and assist. Francesca and Dylan at the front desk are always cheerful, big smiles, great attitude. They alone are good medicine. Every one there always seems so happy, they make going to the pharmacy a positive experience. The second time I was there, they all knew my name. What a difference from the big box stores. This is the kind of customer service that is so rare. A pharmacy... making such a good impression? You bet. read more

I've been very impressed with B&J Pharmacy. They are very nice and professional. Each time I've had my prescription refilled, they have been fast and courteous. I like that it isn't a big chain and that I am supporting a local company. They even called me to thank me for my purchase. read more

I love this pharmacy! They are friendly fast and efficient! The best part is I left my credit card there the other day and they made sure it was returned to me the very next day! So wonderful, amazing customer service! Thank you B and J! read more