Bought an item for $29.97 a month ago, but the description on the receipt wasn't decipherable. "EAN" was all it said. Brought it along on a recent shopping trip and the cashier wasn't able figure it out either. Craig directed me to a young woman in a yellow vest--wish I got her name--but she went to a back room, looked it up and helped me find out it was a curtain rod I DID recall buying. She might have brushed me off, not being able to tell at a glance what it was, but instead went the extra mile. I appreciated that. read more

If I could give negative stars I totally would!!! I was on hold for an HOUR!!! Trying to see if they had a certain item in stock!!! A lady in garden center was so sweet (Erin, I believe) and she called them on the overhead speaker and NOTHING. I was waiting an hour!!!! All for an "assistant manager" to give me a sorry ass "I'm sorry" and item not in stock. Are you kidding me?! They're so lucky I was really trying to find this item for my daughter. I'm taking this further and contacting corporate read more

Walmart - Top is the total minutes I waited. I called once then hung up because no one was answering so I called again. On hold for almost an hour - Department Stores Near Me - Murrieta, California

EVERYTIME I go this WMart its empty. The management at this store are grossly incompetent. No shampoo oil filters everything locked up no help long lines . Hey WMart, instead of giving each other bonuses just to do their job , and congratatulating each other and giving everyone a raise, How aboutirdering some merchandise and fill your freaking store? Incompetent at best, stupid and lazy at worse. Hey why do you stock the store and block all the aisles? WalMart is horrible in all respects. read more

Terrible customer service I was pressing the button for assistance in the makeup department and waited for 20 minutes no one came

I purchased a package of buttery dinner rolls on Thursday from Murrieta Walmart. I took the dinner rolls home and on Saturday opened them to take one out and the dinner roll was molded. Why are Walmart customers buying molded bread? read more

Bought a battery for my Harley two weeks later battery wouldn't take a charge paid cash and they don't wanna know anything about it without the receipt never buy another thing there. Their service is horrible and the people in Returns and nasty and I don't normally leave reviews so I had a bad experience as a look at this hundred dollar battery that lasted for a week and a half. read more

My wife is a retail Manager so she understands how customers can be sometimes but ultimately she knows the customers satisfaction is paramount so she always satisfies the customer and her customers are loyal to her big box store. Here is what she left on my text, judge for yourself. Also read the other 1 stars common problem waiting over 10 minutes if you want electronics, automotive or makeup. Instead of checking my receipt post people where you have locked away your merchandise from the homeless people. So.... I'm waiting patiently in the make-up aisle, with 2 coppertone reps, I pressed the button then waited 10 min. Meanwhile 3 Walmart associates come into the aisle and say the don't have keys now it's been 20 min. And there is 5 people with no key with me!! so I leave without my makeup Again!! So I asked for the CSM and my cashier says Who?? I said ur person up here.. and here comes a Girl and says with hands on hips YesI said I never complain cuz I'm in the business but I gotta say I waited 20 minutes and no one came u might want to look into that... nicely She has the Balls to say to me .... I'm surly didnt wait 20 min. Ur impatient. So I said I Know u didn't just say that to me... we'll u know how pep exaggerate. I said excuse me!! And she turned and said I told u I'd look into it.! I said let me speak to Mgr now!! Meanwhile I was giving a show to all!! I waited 10 min never came so I left!! Never going to that Walmart again!! Ever!! You either Dad!! Never can someone post the regional manager or district managers customer service number please read more

Lousy walmart service as lways. Wanted to buy some clothes but could not try them on . They close the fitting rooms at 8 o'clock.

I worked as an overnight asociate. The experience was terrible. The management was disorganized, and often ignored when I requested help or information. On top of that, they didn't schedule me for work for weeks, I had to beg for hours. When I wasn't scheduled to come in, I didn't come in. Then they fire me for poor attendance. I STILL HAVE YET TO RECIEVE MY LAST PAYCHECK WHICH WAS DUE TO ME WEEKS AGO! DO NOT WORK AT THIS WALMART. read more

Auto motive speed needs to be picked up yes it's affordable but at what cost waiting 30 minute to an hour to be checked in when there are only one or two cars ahead that we're check in before or waiting three hours just to get your oil change and this is during the morning early morning so it's not busy at all they either need more workers that can move at a steady pace or new management read more

Stopped by en route to camping to grab supplies and was thoroughly impressed by this Walmart. The friendly attendant near the entrance showed us exactly where we needed to go. Walking through, the store was sparkling clean and the aisles were fully stocked with everything from firewood to fleece pajama pants. Was tempted to stay and shop a while. Very pleasant experience! read more

Ask anyone who lives in Southwest Riverside County, and they will likely tell you that the Murrieta Hot Springs Wal-Mart is by far the worst in the entire Inland Empire, and possibly Southern California in general. Which I might add, makes writing this review practically redundant, and I should be deemed a fool for even going back there one last time to to be screwed over by them. Though, it is the closest location to my home, so I will blame my lack of desire to sit in valley traffic. Either way, here's the scoop... They had a sale on a laptop specifically made to be sold for the current Black Friday sale. The website sold out of product in stock at all of their warehouse units, and adjusted the website and sale, by stating that any remaining units could be purchased in store from specific locations that had them in stock. This location had at least 5 in stock. I took a screenshot of the Wal-Mart website where it said the price was good in store, and that they were in stock at that location. Just to be safe I called them, three times, until I finally got through to someone. The associate then routed and re-routed me to electronics four times. Nobody ever picked up their phone, nor would the associate attempt to answer my question personally, so I had to drive down there. When I arrived, there were two employees in electronics, both with terrible attitudes, and no desire to answer the ringing phone behind them, or any of my questions as they were deep in conversation about Pokemon cards. The 538 pound individual, Michael, then refused to even let me see one of the laptops, let alone buy one. He called them his, and said they were for "my" customers, and could not be sold to just anyone. After the Assistant Manager Elma showed up, with a dirty look, and an even dirtier attitude, I politely explained. She then said she didn't have time for this because she had other customers. I asked her if she would repeat that for me to record, she of course then walked away. So, when all was said and done, Michael was able to continue the sweat puddle on his shirt, until his personal side "Customers" arrived to pick up the units in stock, Elma went back to playing Squirmy Fish on her phone, and I left, for what I hope to be my final time at the Murrieta Hot Springs Wal-Mart. Let's just say that unless the apocalypse renders me in need of garbage merch from China, 3-mile long lines peppered between unused lanes, and those glimpses into what can go truly wrong with inbreeding, I shan't return. read more

This has to be one of the poorest managed Walmarts in all of Southern California. The employees walk around aimlessly and are unwilling to help in finding anything. The organization is beyond comprehension. The lines for checkout are at least a 15-30min wait EVERY time! Why?! read more

NEGATIVE Stars 1 hr just waiting in jewelry. 1st associate to help was given the complete wrong set of keys the second one initially came with attitude but helped out later on thank you Sylvia. She gave grand advise of maybe pressing the button, which I had, over 100 times. Then coming to the end of the horrific journey we had asked for a manager and they decided a low level cashier was the same thing as a manager. After 5 times within 2 hours . We got a coach read more

Horrible service....bought items there that they did not put in my bags Called the store No Joke: 1 hour staight..rings for 4 mins then hangs up..did this for an hour without ever being answered...called corporate and it wasn't much better They said someone would get back to me in 3 days....horrible store They never did resolve the problem read more

Very bad customer service (mainly JUSTIN ) They lie to your about not having stuff in stock They never answer there Phones when you call The people that work, they don't care about anything and they don't do their jobs The r very lazy that when u ask them to help u they act like u r bothering them . You also can't get a hold of any of their managers This place has really gone down hill read more

I looked online to see if they have a specific bike IN STORE and it said they had multiple. So I drove 1 hour from Beaumont to go get the bike (it was for my daughter) and there was zero on the shelf. So I asked an employee he told me no sorry whatever is out is what they have, so I found another employee just to double check and he told me to look into the garden center and whatever is out there is what they have. There was none. So I checked with 1 last employee and he said "ya our internet always says there's stuff in stock when there's not I'm sorry". So I drove 2 hours for nothing thanks to their non updated site. read more

I would give negative stars if I could. I've seen returns and exchanges without a receipt for broke down merchandise and they wouldn't exchange my broken watch that I barely had LESS than 4 months. WTF? I'm done with Walmart for good. That was the straw, but I guess you get what you pay for. Sad thing it was my son's money who gave it to me for a birthday present. read more

I don't know how Walmart trains there employees, but I feel like there's incentives for the slowest cashier in any Walmart!!! There's not even that many customers here and there are long lines! I think it's possible to scan an item faster than 20 seconds. It's not like you're punching in individual numbers. I should've brought a chair with me.... read more

What's the point of someone at the door handing out masks with BARE HANDS? Dominic is friendly and this is just poor management's fault not his, but come on management...Talk about lack of common sense. Also, air ventilation in the store is poor and makes shopping difficult. read more

i called the first time and i was on hold for 5 minutes before someone picked up and put the phone down ending the call. then i called again and tried to connect to a different department they transferred me and i waited on hold for another 5 minutes before again having someone pick up the phone and put it down ending the call. worst place ever. read more

The store was noticeable more organized than it usually is. Unfortunately they were out of stock on a number of items we needed, but the most upsetting thing is the lack of price tags. read more

Walmart - Baby section immaculate! - Department Stores Near Me - Murrieta, California

I wanted let everyone know that I had a wonderful experience at the Walmart service center getting an oil change today. I had a few questions about my car and the Antonio (New Manager) took time to come out to my car and help me with my issue. All the employees in the service center greeted me with a "warm hello" and took care of my car quickly. If anyone needs an oil change, I would completely recommend stopping by the Walmart Service Center in Murrieta. read more

I went the Saturday after Black Friday to purchase a tv (50inch for my mom as a surprise. brandon was the the only one In the electr area and he was helping like 3 people at the same time. No matter how busy he was he showed patiece and made sure I was helped. He was so friendly when checking me out. He even saved my tv for me for a few min while I looked for a second tv(75 inch). that I couldn't fit I. My car lol I couldn't have Had a more pleasant experience. Oh he also asked someone else to help me carry my tv's out and she was very pleasant as well. I just can't remember her name. But overall I had a good experience! read more

I'm an avid Wally World fan and this location is one of my faves. Open 24 hours a day, fairly clean and good customer service(by wal-mart standards) Plus they also sell ammo. P.S. For all you haters saying this one sucks you should try going to the Wal-Marts in L.A. County(dirty, bad customer service, & ghetto customers) read more

They should probably stop listing/promoting their guest services phone line if they will never answer it. Reviewing this based off of months of different calls. Am I crazy unlucky or do they actually not have staff to answer it? I guess I'll never know. read more

CONSUMERS! Walmart Murrieta does not sell the authentic Guru Nanda coco mint pulling oil. This is how you can tell. When you buy from the initial company, it will come with a tongue scraper and toothbrush. On the side of the bottle, it will have printed inside six circles: nonsynthetic ingredients, cruelty-free, vegan, no artificial fragrances or dyes, no SLS, and made in the USA with globally sourced ingredients. The bottle from Walmart doesn't come with a toothbrush or scraper, but inside the box is the slot for such items. Also, the Walmart bottle only has two circles on the side, one which says no synthetic ingredients outside the circle, and the other circle has a rabbit inside, which says cruelty-free. If you purchase an original bottle, you can tell the difference when you swish. Although both bottles have similar labels, the original bottle will have a brown circle on the side of its name, which reads in capital letters, "SHAKE WELL BEFORE USE'. The Walmart version doesn't and is sold at a cheaper price of $5.00. read more

Standard Walmart. Had the stuff I was looking for. I was in and out in 10 minutes. Plenty of lanes to check out especially with the self check out lanes. Parking stalls have the solar panel parking to keep your car in the shade. read more

I rarely visit Walmart because I feel like I have bugs crawling on me after I leave. The few dollars I might save is never worth the less than desirable crowd that shops here, or the dirty store itself. I dropped by this store today to grab some Persil laundry detergent since I was in the area. I'll let the picture attached speak for itself. How many years of bird shit do you think this is? Come on guys! Pressure wash that crap! read more

Walmart - Years of bird shit on this light pole in the parking lot. - Department Stores Near Me - Murrieta, California

I live right in the middle of Sams and Costco. I prefer Sams for the prices (and superior chickens). But also a shout out to manager Julie and Angelina for their special help and understanding. Very professional and helpful! Made my visit stress free. read more

Hence the Murrieta Walmart remodel it looks great, very roomy & easy to find products, The parking lots always JAMMED with Cars!!! any who i shopped a bit their today when I got to the check out though, I had 2 items with coupons on them & I thought the cashier pulled them off the items & used them, But apparenty NOT coz they were still on my items when I got home. I'm disappointed but I guess next time ill have to take them off myself & hand them to the cashier..:( read more

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Went tonight to buy a few items and went to the self checkout, with my husband and two small children. From the second we started scanning our items this lady named Angelica was standing immediately behind us watching our every move. My husband was using Walmarts app that's recommended by WALMART! Where you scan your items in your app and then you pay through your app. We weren't finished and still had MULTIPLE items in our cart, inside and in the bottom, and this lady had the NERVE to say "what are you doing? Scan and go? Because I don't see anything scanned yet". Meanwhile I was bagging. This chick decided to start calling up everyone she possibly can, and kept saying "This is only adding up to be $134 and all this stuff and it's only $134" she was telling whoever they needed to come in and rescan everything. I told her repeatedly, at least 3 times, that we are not done scanning our items. She then proceeded to take our cart and start walking it over to another register. I said "why are you doing this? We aren't even done scanning our items, what, are we doing something wrong??" She said YES and kept on about it being ONLY $134. WE WERE NOT DONE! What doesn't this lady understand?? I honestly feel from the minute she saw us, she judged us, and was accusing us of stealing from Walmart. As if this stuff was her stuff or something. She completely ignored any and everything we had to say. The manager came over and tried defending her and said she was doing her job. So what were we doing? Stealing?!! We were using the self checkout and the Walmart app! Walmart hires racist workers who don't understand how their own place of employments app works and we were accused of being thieves because of it. Funny thing is, we re rang up everything THREE times and PAID for our items like we went there to do in the first freaking place! Pretty sure people who steal are people who don't have the money for things they want, wouldn't we have put things back?? No! We bought each and every item we intended in the first place. Angelica should really take a course in customer service and how to treat people here. Because the way my family and I were treated tonight, was not okay! read more

Went the other day prices are cheaper in some items like Eggs but not this time 18ct eggs was $4.40 I could not believe it! Every single time I go I get charged the wrong price for something they never have items marked correctly NEVER so I can't help wonder if this was one of these times! I did buy them reluctantly because I did not want to go to another store but never again because 3 days later it still is on my mind I feel robbed lol I recommend if you go to make sure you are charged what the price sticker reflects read more

I know that night stocking needs to be done but every major aisle was blocked at 9 pm and staff were blocking several other flooding clothes and such. They seemed upset when we would try to get by. I know it is Walmart but I expect at least to be able to navigate the store. At least the prices are low. Must be due to not having to waste money on customer sec ice positions. I did however like the good amount of trees in the parking lot. It seems like it would provide nice shade during the day. It was also nice to actually see severity in the parking lot patrolling not just sitting in the back of the lot for once. read more

Walmart - Not trying to be the judgmental but come on! - Department Stores Near Me - Murrieta, California

I was here shopping the other day and bought a fan and a flashlight that was defective. The manager Chris at this store rocks! He's very professional and was very helpful in assisting me with a replacement. The worker's at this Walmart were friendly and were trying to help. I greatly appreciate there hard work and customer service professionalism. Because of this experience previously, I had to updated my review and I am rating this Walmart with 5 stars. Thank you Walmart Murrieta. Keep up the great work! read more

Worst store ever. Management must really be inexperienced or just not care. Ridiculous. They never have enough registers open and their lines are overly long! Please fix this problem. It doesn't matter if it's the holidays or just any other time of the year. It's insane. They made me chose a star but they get 0 stars from me. read more

The worth service ever waiting 2 hours at the pharmacy to pick up 1 refill

I bought some blinds. They were damaged. I went back to return the product but they refused as i misplaced my receipt. I pointed out the damage and asked if they would exchange the product. They refused because it was over $50. This is a Walmart store brand product and they won't exchange or stand by their own product. Pathetic!!! read more

I called to confirm an item I saw online was actually in stock in the store. They transferred me to housewares and then told me the lady was a lunch and would not be back for an hour and that there was no one else in the department. I called back 1 hour later and asked to be transferred to housewares which they did and left me on hold for over 20 minutes. Worst customer service ever. Whoever answered the phone initially was extremely rude. read more

I've been to this place a few times and I've never experienced great service here. They used to be open 24/7 but not anymore. They have good deals but the place is messy and disorganized. It gives me a headache whenever I'm trying to locate something. Finding a helpful employee is rare and the lines for their check out can be long because they don't have enough cashiers. The McDonald's inside this Wal-Mart leaves a lot to be desired. First of all, they charge you 75 cents if you want to use your debit card. If you want extra dipping sauces, they will charge you extra for that too. What a rip off. The tables are dirty and the trash is always full. Gross. read more