Walking into Burlington feels like walking into Ross or Marshalls... but on steroids. Bigger, louder, and about five levels more chaotic. It's the kind of place where you go in looking for a jacket and start to wonder if you've accidentally wandered into the world's largest indoor garage sale. Let's talk layout: There is none. I'm pretty sure even the employees are lost, because they're nearly impossible to find. You might get lucky and catch one passing by like a rare wildlife sighting, but don't count on it. Now for the good news: They do deliver on the "Coat Factory" part. My wife scored a really nice Columbia jacket, and my kids found great deals too. Definitely worth digging if you're in the market for outerwear. The toy section is massive, packed with random treasures anywhere from $8 to $40. If you have kids, this aisle alone might save you a few dollars... or cost you a few more, depending on how fast they can run with toys in their hands. But here's the truth: Shopping here gives me mild anxiety. The hunt is real, the deals are legit, and the chaos is... strong. It's not somewhere I want to browse, but it's somewhere I will go when we're hunting for discounted jackets or surprise kid gifts. Quick fix idea: A little organization + a few more employees = this place could be a game changer. So, is Burlington Murrieta perfect? Nope. Does it serve its purpose? Yep. Just go in with patience... and maybe a snack. read more

Located right off the 215 FWY off Murrieta Hot Springs exit in the 'Murrieta Town Center' shopping center, next to Ross with plenty of parking. Burlington has so much to offer at lowered prices. Here, you'll find everything from brand-name coats, clothing for the entire family, home goods, beauty accessories, shoes, handbags. The store is organized, but had a few empty shelves in the home goods area during my visit (perhaps I went before they stocked up). Service at the register was great. Shoutout to 'Hayden' who was super friendly and happy to help. Overall, we had a good shopping experience here and will definitely return. read more

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Horribly run business that doesn't care about handicapped people. They don't have electric carts ! They couldn't care less about handicapped or disabled people. What if I was elderly? I pushed a basket around the store, only to find that they had poor selection of comforters. I walked all the way back to the front and was starting to leave and the Hispanic kid in the front said I can't take the basket outside. I saw baskets outside and I asked "what about those"? He laughed and couldn't give a damn about my hobbling. Told me that I can't take the basket outside. I imagine that it is because they don't want to pay someone to bring them in. Gross, understaffed store with nothing close to purchasing. Embarrassing and I hope they close and bring in a better option. 0 stars read more

Well organized clean large store with great merchandise. Staff was friendly & helpful. read more

Burlington - Wow, cute shorts for $14.99, just what I needed - Department Stores Near Me - Murrieta, California

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Crazy good deals! I was pleasantly surprised with all the cute items that I found! The prices are amazing and super affordable. You might have some trouble finding things that appeal to you at first, but it'll be worth it once you do! The security guard at the door and the cashier were both so kind and welcoming! Everything was fairly organized and not as messy as the other stores I've been to. I can't wait to go back! read more

Burlington - Interior - Department Stores Near Me - Murrieta, California

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I'm not sure if it is because of the holiday season but they had a nice selection of pretty much everything. Things were a bit on top of each other but overall a lot of things rom choose from read more

Stephanie the assistant manager is very rude. I was waiting in a long line to purchase my suitcase and after I checked out and i was walking to the exit door I saw that the suitcase had a huge scratch on the back of it. So I went up to Stephanie and I asked her if I could do a quick exchange for a new one and she told me I would have to wait in the line all over again. I expressed to her that I had already waited in line initially when I checked and she saw me leaving the line. I asked her if she could do my exchange and she said no...Then I asked for a manager and thats when she told me she was the manager. I was really upset that the customer service was horrible especially by someone who calls themself an assistant manager. I ended up going home and got there in the morning the following day and did exchange. That was my only bad experience, all of the other staff are nice. read more

This place is fun to shop at in the shopping center off Alta Murrieta. It has quite a few stores and eateries so I can make an afternoon of just store hopping and then grabbing lunch. This store is always clean and really organized although everyone I've come with has mentioned a weird smell. We are always greeted at the front door, the lines get long but it usually moves along pretty quickly and they have a bunch of registers open. I love browsing their home decor department, you can always discover some amazing finds. Only issue I would say I have is it's a little bit on the pricier side. You could probably find a bunch of things cheaper at their neighboring stores, Marshall's or Ross. read more

New location! Literally moved one building over. This new location is so new, nice, and clean! They have a great selection in clothes and different items! read more

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I went into Christmas shop. Found three bags I liked. Two didn't have tags on them so I was going to take them to the front to get prices. Before I could even leave the bag section to continue shopping some prissy lady radioed to security to watch me. I'm not an idiot and I have good hearing. He then whips around and stares at me. It's so uncomfortable that I'm some sort of thief (at Burlington mind you ). I decided to end my shopping trip short and go somewhere else. Then they all proceeded to look at me like a crook until I explained what the situation was. They looked up the prices, I chose one and immediately left. I won't be back. Don't judge people like that you jerks. Won't be back. Unless it's to return the bag because frankly, they don't deserve my business or anyone else who doesn't want to feel like a freaking criminal while casually shopping. read more

Report any foul behavior to better business bureau 1-800-675-8118 9am-4:30pm Adrian the store manager and the assistant store manager standing to the side in the office shunned everything that was brought to their attention. After telling me I would speak to someone who could resolve the issue. He had no intentions on helping just to embarrass and wrongfully terminate read more

Burlington - This store manager was so CONDESCENDING and a deceiver. Report better business bureau 1-800-675-8118 - Department Stores Near Me - Murrieta, California

This place was huge. Well organized, tons of merchandise, good location, good amount of cashiers, and good customer service. Prices are much cheaper than Ross, TJ Maxx and Marshalls. read more

Burlington - Department Stores Near Me - Murrieta, California

I like to shop here occasionally but check out is very slow, always a long line. Not happy...

This store is in a great location. This shopping center has Burlington,Marshalls, Ross and many other stores. I love shopping for decor here. I can always find something for my office, restrooms or home in general. I am not sure about the clothes, I have not purchased any clothing here. The store is clean at least much cleaner than ross, same shopping center. The employees are very friendly. read more

if there were an option for NO STARS, then I would most certainly have picked that one. I'll make this quick. There's a certain amount of trust we have inherently for the staff of the stores that we go in. And when they do something that is not right, we expect the managment team to do what every other citizen is held accountable for. my cashier stole my fiancés wallet and it's on the surveillance video but the management is not doing anything about it except for make excuses for their employees and the worst part about it was that we had withdrawn a large amount we'll say, for our new place that we were going to deposit into a new accounts. So because someone decided that their wants or needs were somehow more significant than anyone else's. Except for the night shift female manager who actually gave me the time of day to even explain what I lost & needed them to do. She had come out from "the safe" (sorry for not writing your name down) So SHOUTOUT to HER, hope she reads this. Unfortunately her shady underlings were too quick. #BOYCOTTBURLINGTONMURRIETA #JORDANISASCUMBAG read more

i started shopping here more frequently and have been acquainted with the 2 lovely workers erica & monique who not only always greet me with a hi & smile, but tell me what new things they got in. i truly appreciate their customer service and hope to continue seeing them in the store! this store has the best clothes & i love coming here for lower price options for my kids! read more

I didn't know that this was here in this location now but I'm glad that it is! After going to Ross, I can just drop by here and look for great buys. The store looks really nice and packed with merchandise, unlike the previous one. It's a go to! read more

If your looking to work here don't ! I used to be an employee here, The store manager Adrian is very unprofessional and hires a bunch of people just to get one day of work every two weeks , does not have a set schedule, and wastes everyone's time and gas. read more

So I went into Burlington Coat Factory to buy some stuff I ended up spending $200 then they told me I couldn't take the cart out so I had to carry all my stuff to the car that's extremely inconvenient and BS I am partially disabled with back problems and now I'm carrying my stuff to my car and have to make a few trips the reason why this is so upsetting to me is it literally shows that they do not care about their customers well-being or convenience I will not be back because of this I've never bought enough stuff to need to take a cart to my car so I didn't know. Such BS. Corporate should be ashamed and change this rule imagine filling up your shopping cart and then having to make multiple trips back-and-forth from your car to put product in that you just paid for. This upsets me so much. read more

Waiting in line. Tried to call to complain but the hung up twice. Crappie clothes and service!!!

My wife and I went to Burlington to shop at around 8pm. She picked up three jeans and wanting to try to see if it fits. The fitting room is closed. The staff says that they are short staffed. Why are they still open if the fitting room is closed. It doesn't make sense. read more

Their security guard needs to do better! Today I had an incident where another customer left the line than came back 5 mins later to cut everyone off and be back in the exact same spot she left from and when confronted by multiple people to go to the back of the line she refused to. Than eventually shoved me from behind! When the security showed up he didn't care what happen he didn't even bother listening to me when I was trying to explain I was assaulted and not the lady that cut everyone. He got hostile and told me to get out of line and that he was going to have me leave! That's when other bystanders came forward and told the security guard hes in the wrong and he's got the whole situation messed up. Even after I was assaulted he never told the customer who assaulted me to leave yet was hostile with me and told me to leave and get out of line. Eventually the security guard realized he was in the wrong and offered me a discount. I'm sorry but I don't need your fucking discount after I was assaulted and you did absolutely nothing to remove the other customer that assaulted me. it's absolutely unsafe to shop here knowing the security guard doesn't give a damn about the safety of other customers! I will be contacting Burlington headquarters about this situation to file a legal complaint against this location. Like I said stay away as they do not care about the safety of the shopping customers. read more

Pretty awful floor customer service. Employees stare you down. Prejudice. PLENTY other BETTER places to shop in the area

I came here on a recommendation. I was not impressed at all. I usually cringe when I see ties packaged with dress shirts. Burlington Coat Factory takes this premise to an entirely new level. There were several displays dedicated to this Frankenstein-ish concept. SEVERAL. There were no rare gems here. All the offerings were pedestrian and definitely not worth it for the seasoned shopper. There was nothing that caught my eye. I saw an 85% off rack with a bunch of athletic gear. I thought, "OK maybe I'll pick some gym clothes up." But that didn't work. There were only 3 brands on the rack; Dunlop, Prince, and Ferrari (yes). There was absolutely nothing suitable for the gym on this rack. I spent about an hour rummaging through the entire men's section for anything worthwhile. All I came up with was some chapped hands and 3 pairs of dress socks. There weren't any decent coats here either--in a coat factory for God's sake??!!!! What a waste of time... read more

Frequent flyer This is one of my go-to stores for clothes, accessories, and occasionally house decor. Its conveniently located to my home and has a good variety of products for fair prices. What I love most about Burlington are the clearance sections. If you look at the clearance sections you can find some amazing deals. At least I always do. For example, a pin stripe pencil skirt for five dollars, a black kimono with flower detail at the bottom for eight dollars, and mickey mouse overalls for ten dollars. These are just some of my favorites I purchased here. They have several clearance racks to go thru so I usually always leave with more than I intended to buy. What I dont like is the change to the footware area. I have purchased some very nice heels, ballet flats, sandals, and a couple sneakers from here in the past but once they remolded this section Ive been striking out. I feel like its much more cluttered, and unorganized now so ive had difficulty really sorting through the shoes. read more

Wow! Clean and well organized store. Easy to shop. Very friendly and helpful associates. Great selection of items.

It's big as in B I G and the line is long and there is NOT a lot of coats. But there Sure! Is a lot of OTHER stuff! It's a cool store Yes I will return cause like I said a LOT OF COOL STUFF I was in line ready to check out There it was the item I came in for it had been returned I asked my cashier may I see The Wild Berry coat? (Blessedly it fits and is good to go!) Yes you may Thanks Nick! It's the Perfect coat for ME! read more

Burlington - It's HUGH! - Department Stores Near Me - Murrieta, California

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Great price. Great competition with Ross & Marshall on the same complex. Great finds well. I purchased tons of items here from households, toiletries to home decors. The brands, quality and pricings are the factors of why I often come here read more

Over the years, I have visited a couple of other locations closer to my home, but none can compare to this one. It's humongous! A true mega warehouse in every sense of the word. I could have put on my running shoes and easily gotten in a workout without even bumping into anyone or anything. Because this store was so clean AND well organized, I was able to experience the pleasure of time warp shopping! I got in and out of there with a spiffy new wardrobe in record time. What a treat after walking out of that disaster they call Ross. The associate at the checkout was very cheery and personable and removed all those pesky security tags from the clothing items (I hate it when they forget and you try to wear it as an accessory). Darn, just remembering I forgot to fill out that survey on the bottom of the receipt . . . read more

This place is HUGE (see pics)!!! It seems to go on for miles! Their shoe section was enormous! I bought a cute pair of black heels for $25. Each of their sections are pretty large but I was kind of confused with their signage. Activewear is different than casual wear. Activewear is what you wear to exercise. Their casual wear department was labelled activewear. Wrong! That didn't impress me. Their prices were okay but with THAT MUCH STUFF the store was disorganized and there was 'this' type of clothing in 'that' department. I don't have much patience for that. Anyway, as this was my first visit to a BCF store I didnt know what to expect. Meh. read more

Burlington - BIG store - Department Stores Near Me - Murrieta, California

You can always find something at Burlington. Need a winter coat, check. Need a new Adidas track suit, check. How about a sweater vest, yep they have it. For name brand coats at a really affordable price, this is the place to shop. read more

For my first time shopping here, you can find great deals but you really have to dig for them...or walk aimlessly around until you find it. We came here to find a bow tie and a dress shirt for the wedding and luckiy enough, we found something. As for bow ties, there wasn't much selection but we did luck out. We did find a cat carrier that was worth the price. At petco or petsmart a cat carrier is about $40-$100 but we got one here for only $25 and it works perfectly. Going down the clearance aisle is like walking in on the aftermath of a tornado ..everything was thrown all over the place, partially open, broken or missing. Hence clearance aisle. But if you have the patience and the creativity you can find some good finds but I wouldn't bet on getting the best of the best. read more

Worst customer service! Kept telling the lady I came from Orange County and she's like well your receipt says Fullerton?! Do you not know Orange County??? Blonde manager gave a snarky "have a good day" with no smile when I left. Worst customer service. Never coming back read more

I went back to Burlington a month ago. I was very pleased to see a new layout and that the store was much cleaner and easily walked through etc. Browsing the racks I noticed that the damaged marked down items were actually in the markdowns section. (I was still not able to find more than 3 items in the unmentionables section in my size). In the shoe section I was able to go straight to kids and find a shoe that I liked. (I wear a5 to 5.5 in adult which is hard to find at most discount places). The checkout section is still a one line castle pen style. It it's much cleaner than before and the staff seems happier and more friendly. That being said it it's still a bit drab in colors etc. (Not the store or employees fault, it's a corporate thing.). I'm going back tho look for a few things and Will update our anything else had changed for the better. read more

It's a great store. I don't see any reason for complaints. It's BIG, like really big. It's wide open, bright, clean and very orderly for such a huge store. I've shopped at Ross and TJMaxx where it is often messy. Ross, more than TJ. But this store has no feeling of messiness. It contains everything I could want. I had no time to look through all I wanted, so I look forward to going back. I was so disappointed that I couldn't spend more time. I am in my 70's and don't "need" a thing, but I can tell you, I'd find more than one something to bring home. I love this store and it's not far for me at all. The pricing is great! I was very impressed. We're on a serious budget, so I need to watch what I buy (do I need it), how long will it last and is it worth the money. Good store. read more

I have to chime in here about Burlington Coat Factory. The first few times I went into this store, I thought the selection was odd. Definitely some cheaper quality stuff in the mix, but priced very inexpensively. At or below the prices for the same items I had just seen at Ross next door. The shoe department at first glance, looked great! There are some pretty sexy shoes there and the prices are amazing. But on closer inspection, a lot are ... dare I say it? Not real leather! They look like gorgeous shoes, and I might buy them for a few special occasions, but I wouldn't expect them to last long ... but hey ... they are priced just that way too. When I say sexy shoes ... I'm not sure who is buying these in Murrieta .. but this is the biggest selection of stripper shoes I've ever around these parts! They also have a pretty extensive lingerie and swimwear section year round ( I think). The thing that finally won me over on this store is this: Last summer, I found the holy grail bathing suit at Macy's. I simply had to have it. I was about to actually shell out $90 for the thing, when I realized that it was $90 EACH PIECE! Oh, hell no. I was not paying $180 for a bathing suit. I waited a week for some holiday sale, went down with a 40% coupon, and every last piece of that PROFILE line at MACY's was GONE! For the next month, I couldn't even buy it online, even on eBay for $150. But, guess what? I found it at Burlington, that summer, for $16.99 each piece. THAT AUGUST. The exact pieces, exact sizes, and color I wanted. Not damaged, or faded. Not last season's design. They also happen to carry my favorite line of jeans, which are difficult to find. They are not all that expensive, about $50, but there is one particular cut and denim finish I like that everyone else in the world seems to snatch up first, before I get there. I have a good chance of finding them at Burlington for about 1/2 the retail price. They do have some inferior quality stuff in there, but mixed in are some real gems. Amazing bargains, if you know what you are looking for, or can recognize a fantastic deal when you see one! Also, I believe if you are wearing mostly quality stuff, you can get away with a well-chosen inexpensive accessory or piece of clothing... every now and then. If you have a good eye, you are going to like Burlington Coat Factory. read more

If I could give this store a zero I would absolutely do it in a heartbeat.. horrible customer service and management. The manager being the most rude and inconsiderate staff member thinks she's a bold person and picks and chooses who she feels like pushing around (customers too). I don't know what her name is but she makes her self seem busy in the clothes aisle far away from her team members. There is a rude worker name Breanna or something like that who has a personality issue as well. They are beyond personal and NOWHERE near professional. They will make you wait in line while they chat and smirk from behind the counter. Absolutely find them the worseeee.... read more

Great prices, customer service sucks. Waited in line while 7 employees were behind the register with 8 registers available and 5 were too busy giggling and talking to help customers. One of them looked to be a manager as well. Disappointing. read more

This is the largest Burlington I have ever seen. I have only visited twice, but the customer service was great both times. I had to return something during my 2nd visit and it was very easy. I was given the option of a gift card or placing the credit back on my Visa. I thought that was nice because usually the store does not give you such an option. The store was clean and organized. There were plenty of employees on the floor, who had no problem answering questions or helping me find items. I will be back. read more

Burlington - Bargains. - Department Stores Near Me - Murrieta, California

God Forsaken Place I went here back in 2016 and still haven't returned! I wonder if customer service has improved much? other than that great location and easy access \. read more