Needs a lot of work. Not sure why, but this location barely has any product. Compared to other Marshalls', this one can't even fill their shelves or racks. The items are also lackluster and not as cute. There was a massive line at the checkout. It was also moving quite slowly considering all the registers were opened. The worst part is that they DO NOT PRICE MATCH. We found 2 exact same items yet one was on clearance while the other wasn't. Like many other stores, we thought they could price match and we'd be able to get them both on sale. The lady at the register said no and that they don't do that. We were super disappointed and found it to be pretty ridiculous. Their prices, however, are standard to the other locations but could be cheaper. The employees are nice, but could've been more accommodating. Probably won't be returning since there are better locations. read more

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It was nice to see the store clean and organized after the Christmas chaos! What a difference a month makes! I came in the last week of December to find items strewn on floors and shelves in disarray. I felt badly for the employees because it was obvious they were scrambling to clean up but it was so crowded! I visited recently right as they opened up at 9:30 am and everything was nice, quiet, and clean. It was peaceful and nice to be able to maneuver my cart in the aisles unobstructed. Shopping bliss at last! Everything was easy to find and I found some nice items priced well. I got to the check out counter and met a very friendly and exuberant lady ( So sorry I forgot your name but I captured you in a photo!), who convinced me to apply for a credit card and get a discount. I qualified (I'm in trouble now) and this card can be used at Home Goods and TJ Maxx. God help me! Love this store and it will be one of many visits to come! This was a great shopping experience! read more

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This Marshall's is just okay. It's definitely a challenge to find good things at this location. You really have to dig around to find the "gold" and to be completely honest there's not that much gold here lol. That doesn't mean I didn't find anything. I just found a few things and it took me awhile but that's okay because I was still able to grab a few items. The staff here is very nice and of course there's plenty of parking. Other than that if you really are looking to do some serious Marshall's shopping I would definitely recommend looking at a different location before stopping by at this one. read more

It's a hit or miss with these kinds of store. But always worth a try to see what you can find for a good price. read more

Marshalls - Department Stores Near Me - Temecula, California

Love Marshall's but really wish they opened at 9 not 9:30! There's been so many times I forget and go at 9 and realize they're not open so I have to go to Ross next door instead. Would much rather go to Marshalls. With school drop off at 8:45am for most, they really should consider opening at 9. I bet that 30 minutes would improve sales. read more

I just visited this location it was surprised to see the selection of chocolates that they provided especially during this holiday season. Similar to all of their other stores, Please door and provides a large selection of clothing, shoes and accessories for the home. Though parking was difficult is it shares a common a lot with other stores such as Ross I was fortunate enough to find a spot. The associates that work at this location are friendly and were eager to help. I noticed there were a lot of Laker jersey with Lonzo ball as well as Brandon Ingram this is probably indication of the two will not be with the Lakers next year which would be sad. I was able to buy some Godiva chocolate at a discount and surprisingly enough they are not yet expired. I'll be back again for sure if in the area. I love being able to shop here not feeling like I'm breaking my wallet! read more

Marshalls - Department Stores Near Me - Temecula, California

I was shopping in Marshall's Yesterday, And had the pleasure of meeting cashier Diana. She was very pleasant, friendly, And helpful. She made my shopping experience Amazing. I will definitely recommend my colleagues friends and family to Shop at the Marshall in Temecula California Because of the great customer service I received from Diana. Outstanding job Diana. read more

Way to go cashier, Audrey! And store manager, Tanya! I shop here often. Sometimes I get a really friendly cashier and that makes it nice. This was one of those days. Audrey was appropriately chatty and friendly. When the floor supervisor did not give me the discount that similarly damaged items were given, Audrey went to bat for me. I was willing to let it slide but she took it to the next level and got me the equivalent discount. So shout out to Tonya, the store manager, who went out of her way to help load my car and give her apologies. read more

Marshalls - Department Stores Near Me - Temecula, California

I came here to check out the high end makeup and it's all in the front where the line forms. A lot of people swatch makeup and I check the makeup to see if someone has swatched it. If not, I end up purchasing it. I was looking at the makeup up front and the rude lady told me to not be opening the makeup. I told her that I was just checking to see if it's been touched or swatched. She was pretty rude. I have never in my life experienced this at any Marshall's. I ended up buying a couple of things. I got an Anastasia Beverly Hills lipstick and a blush trio by a new name brand. They didn't have very much clothing I cared for or anything good. It looked like people were just looking for stuff. Some things were disorganized and aisles were so tight. I'm very disappointed in this location. Rude customer service from one of the ladies here. They will not get my business again. Too far out anyway! read more

Marshalls - $5.99 for this! - Department Stores Near Me - Temecula, California

I'm so disappointed in this Marshall's location. When you walk up to get a shopping cart, the area they are stored in is absolutely filthy. Trash in the carts, and the cement is covered with trash, dirt, leaves to the extent you have to wade through it to try to get a cart. Inside the store the women's dressing rooms are disgusting as are the restrooms. Surfaces are sticky and the floors are filthy. No excuse for these conditions. read more

I love this Marshall's! So clean and well organized. The managers there are super friendly and helpful! :)

Don't come here if you actually want to purchase anything. No cashiers. Just a line of people hoping to get checked out. Ridiculous.

Ok, I know 4 stars for me means that this place is a phenom. So let me share the experience. I took a gander on Vet's day to see if there was anything worth my time here. I look in the men's dress shirt disaster area and start the excavation process. I find several Ike Behar's in my size and in colors that I don't have. The price...$18. Yeah, you read it right $18. Apparently they were tagged as "past season" items, but how is black, white and gray past season? It's probably the finish, but a Behar dress shirt that normally retails for $125 selling at $18 isn't a steal. It's 3-Mile Island. Now the meltdown ensues. 2 minutes in the pile I find something that says "D & G". I'm thinking, "nah, no way, not here." I pull out the shirt, it's Dolce, albeit a tuxedo shirt but its still Dolce. The price...$28. It also has a "past season" sticker on it. I grab it, even though the neck is a half size too small. No matter, I'll probably rock this with a blazer and jeans anyway. The last item is a black on black pinstripe Hugo Boss dress shirt. It is quite nice. It will go well with a lot of everything I have. The price...$18. WTF!!! There is a guy next to me who picked up a Dockers shirt for $22. WTFx2!!!! Fella, there's Boss and Behar in this pile. Morons! 3 legit designer dress shirts for under $70. I was mystified. Please if you're reading this and you're a guy who knows how and likes to shop, don't go here. This is my store now. It ain't where ya from, it's where ya at... read more

Marshalls - Department Stores Near Me - Temecula, California

I made a short trip to California and forgot to bring a jacket. I always forget that even though it's warm during the day, you need a jacket or sweater to wear at night in California. I saw that this Marshalls was located near the Pechanga Hotel & Casino, where I was staying. I dropped in here and found a USC hoodie for a reasonable amount. Awesome, mission accomplished. The store is kept clean and organized and employees are friendly. Return Factor - 70% read more

I purchased an umbrella for my patio and what amazed me so was that the Manager named Lourdes went to extra mile to go into the stockroom to look for a stand for $70 and the customer service is really good and I really prescient it thank you so much. read more

So bad other items were stolen and there was poop in the corner of the store other than that it was a OK place

I shopped at this particular store the other night and met Elsie. Her positive attitude made my shopping experience that much more pleasant. Thank you! read more

Love going here but most importantly love the staff and especially the worker name sheannae. She was very sweet and helpful, even though I kept bothering her where was the stuff were, but was patient with me. Great customer service! read more

I love this marshalls but the staff can be ifffy. There was a girl at the front cleaning carts. I gave her my cart since it was empty. I'm personally a cart cleaner so I understand that it's sometimes annoying when customers give you their carts while there a designated place. But I didn't see one. It was a mistake on my part because then I saw one. But she was very rude. She asked me why I would just leave my stuff there. And me just being nice and not seeing the place for the carts I gave it to her so they wouldn't have to hunt them down. She then continued to complain to me about why would I do such a thing. Her tone was very rude. I told her I didn't see the place. It was pretty upsetting. read more

Thank you Kristina F for going above and beyond to help me. Your kindness and willing to help is so very appreciated. This location is lucky to have you. read more

Unpleasant experience. This was my first time shopping here and I was not pleased. The cashier was trying so hard to get me to apply for their credit card. After telling her no, her attitude changed with me and she was clearly upset that I said no. Just gave me my receipt and said next customer. First impressions are everything. I will not be shopping here at all. read more

I appreciate that the dressing room policy treats customers respectfully. They allow you to take as many clothes into the change room as you want to try on, with the appropriate number tag. They do not inspect every hanger for hidden garments, like a competitor does. No customer likes to be treated like a shoplifter. read more

I went to this marshalls ones with very low expectation but honestly I was blow away. The employees were so helpful and patient. Big shoutout to the young girl who helped me I believe her name was Allie? I was blown away with her customer service read more

Love this location I always find name brand makeup at great prices and cute clothes of course and shoes definitely one of my favorite stores to go shopping!! read more

I have never been treated so poorly in a store as I was this morning. On two separate occasions, I had associates who followed me and watched my every move. Not once was I greeted, or asked if I needed assistance. I look for great bargains and compare prices on ebay through my blackberry, so I am assuming that the employees felt that I was being shady. The cashier was very cold to me while I checked out, never thanked me. What completely infuriated me, however, is when I left the store, the cahsier proceded to follow after me, looking at the door sensors. She physically walked out to the foyer and stared as I left. I am not a threatening person, nor did anything that warrants this sort of treatment. read more

Just visited and shopped at your store in Mayaguez, Puerto Rico. I applaud the move to stop the use of plastic bags wholeheartedly, but, can you give the tourists in that area a heads up? There are no visible signs stating that you no longer provide bags (or sell reusable ones because the cashier said they had none) and this was totally inconvenient for us. The cashier was also not very helpful, more dismissive and annoyed. read more

I had purchased wrapping paper at the Temecula Marshalls on December 17 , 2017 at full price.. Upon purchasing this I had asked if I may bring it back if I didn't end up using it. I was informed with a recepit it would not be a problem. I was then informed it would be half off starting the day after Christmas. I then also asked if I could return it and then repurchase it at the cheaper price and was also told yes by the same associate. Upon returning it on December 26 I was very rudley informed (quite loudly in front of everyone up in front of the store) by a female manager that "no one told you that-this has NEVER been our policy as long as I have been here and I WILL NOT allow that".... I went on to stated that an associate did indeed tell me that and I understand that businesses have policies ... She continued to be quite rude to me and basically accused me of being a liar in front of other associates as well as patrons standing in line. I am an honest person and would never make up something like this-I used to work in retail many years ago and know how frustrating some customers can be...! I am very disappointed that this woman treated me like I was a thorn in her side and NOT a valuable customer who simply received incorrect information from an assosciate who may not have known better.. I shop at this location frequently yet that will now change as a result of the very disrespectful and rude manner in which this situation was handled... K.S. Temecula, CA read more

I like this Marshalls, I pretty much like all Marshalls. I go there because it is a discount store that requires patience and knowing actual prices in upper market stores. There, in upper market stores, sales staff kowtows to you because they have to sell at all cost to get up on the chart behind the scenes and meet the commission standard. I dont expect people at Marshalls to have greeters or hound me on the floor with a fake helpful smile.I dont expect sales staff asking me 'how I am doing'. I dont give a crap how they are doing, why would I want them to ask me. I have never experienced outright rudeness but then again I dont have the social insecurity of a toddler like other people here who diss this store because the 'manager is rude'. Really? Take your thumb out of your mouth and get a life, or better yet, go shopping at Nordstorms and pay their prices. read more

Smiling clerks at the end of the day! I like it. Decent selection? Yes! The right price? I'm all in now!

The quality of products is GREAT in this store! I come here all the time! However some of the workers are VERY RUDE!!!! I believe one of the workers that is ALWAYS rude is a manager. She has long dark hair. Older lady with dark bags under her eyes, NEVER SMILES. Every time I see her in the front she looks pissed and is so rude to the customers. I have experienced this first hand myself so I always watch her when I'm in line and she is rude to everyone. They seriously need to get some new staff. There's another worker that is very rude too but I haven't seen her recently. She is a Hispanic girl, straight mid length hair, maybe in her 20's early 30's. She always looks upset and acts like she is so much better than everyone around her. You work at Marshall's GET A GRIP! read more

I love this store! The staff is always very friendly, and helpful. It is much cleaner than most Marshall's! Lots of new inventory all the time. read more

This store needs to work on customer service. Carina C. At the front register needs to learn to greet customers. I had to say say Hello and Thank you! Worst customer service! read more

Have always loved Marshall's. I am in several times a month and spend a lot of money in this store. Picked up a pair of sandals on the clearance rack. They were a size 8.5, needed a 9. Found the size 9 and noticed the 8.5 was marked 16.00 and the size 9 was marked 20.00. SAME SHOE. I brought both to the register and asked why one was 16 and one was 20 for the same shoe. They told me that one had been marked down before and not the other. ‍ IT IS THE SAME SHOE. I asked if the manager would let me pay the 16 for it since they are the same shoe. They stated they had to call someone "higher up" and when they did, they said NO. I was like "are you serious?" So Marshall's just lost a good paying customer for years over 4 dollars. Just ridiculous. Way to go Marshall's!!!!! read more

Very bad customer service, especially the manager, named Maria. Never go back to this place. Oceanside Marshalls has much better customer service. read more

All I wanted to do was purchase my items and go. The cashier tried to sell me on anything she could. I said no thank you, but she kept on about it. Then she tells me to hold on a second because she has some invite to give me for some event they are doing at the store, so again Im waiting. Finally she rings me up and instead of handing me my change, she lays it out all on the counter to count it for me so now I have to waste more time trying to pick it all up. Unpleasant experience. I won't be going back there to shop. They are over priced anyhow. read more

The employees make it obvious that they hate their jobs. One was organizing purses and threw them on the ground and was making a bigger mess and was throwing a tantrum. The cashiers just ignore you and scan the items like an assembly line and the store is EMPTY, barely any clothes on the racks. Really disappointing. read more

Our experience here was not very welcome. Granted we came in 20 mins before they closed. My gf needed workout gear for her boot camp class early morning and the one I usually go to is in moreno valley but was in the area. So walked in no welcome to the customers. Not even how r u doing.smh. customer service is dead in this big chain companies. Sad. Then when one of the workers there got on the intercom letting us know it was 8pm and closed. She let us know that they will close all registers in 3 mins. Meaning 8:03. Hmmm u can't kick customers out but plzz be respectful about it the tone of the rep on the intercom was rude and tone is everything in retail and hers was horrible. Finally get to the register and Berta helped us. Very energetic and even did a price check for us. Smiled and thank us for shopping with Marshall. She is the reason I didn't give a 2 star. Great rep she was. Passed by 3 employees on the way out and didn't even say have a nice night. Plus we had to pushed the door open which was a little tough for myself and I am I guy. All and end wouldn't go back. I will stay in my city for Marshalls and go to that one. read more

Clean great customer service especially Nuzat in the fitting room. It is always nice to get a warm greeting from Nuzhat. :). Diane

I went to marshalls to return these boots I bought for my daughter, cuz the zipper was broken. The employee Yolanda was very rude to me regarding the return saying they were used and she couldn't return them. She basically told me too bad their product was defective, my daughter put on the boots as soon as I noticed they were broken she took them off, they were not "used" at all. All the others employees apologized for me for Yolanda's behavior, and said she is rude to customers often. I was very nice about the boots and she fixed the zipper which is great and all I wanted, but she could have treated me with a little more respect instead of treating me like I was trying to con them. Everyone else was so sweet and I love marshalls and shop there often but feel this employee really needs to work on her customer service. read more

I live in Redhawk community very near this store, therefore stop in frequently to browse. They are familiar with me and usually speak. Most of staff are at check-out, but one can usually find a clerk on the floor. I've never experienced a bad attitude while shopping there; as a matter of fact, I've twice asked for help locating a "clearance" shoe from another Marshall's location and they've called two stores inquiring about a size, then gave me written phone nos of other stores to call myself! Considering this is not a real department store, but an off-price/discount/over-stock type of store, I think they do a fine job of maintaining the status of said store. Even in Macy's these days, one is hard pressed to find a clerk. Because of Amazon, many brick and mortar stores are closing, so to have a Marshall's, TjMax and Home Goods so nearby in Temecula, seems like a win-win situation to me. Actually, I've always found that you reap what you sow and if you treat others with respect and a smile, you'll usually get the same treatment. Yes, it is a discount store and some may not have been taught proper etiquette or customer service skills, but then again, some customers think the world owes them more than they give, so it's a push... I, myself, enjoy the treasure hunt and ignore the rest. read more