i don't get all of the negative reviews. I had a great experience during my visit. First, that was the largest Walmart I have ever stepped foot in! It was literally a country mile to the Automotive department. The store was clean, well-stocked and I observed many employees. I came in for some auto trim tape and had no problem finding it. The checkout lanes were a breeze. I am sorry there are so many negative comments but I had no issues. read more

Walmart is Walmart and I have yet to find a great experience at one. This place is no different. In two different locations throughout the store here, I heard two different Walmart managers talk in a condescending tone to two different employees In completely different areas in the store (so the incidents were not related). The one great thing I have to say about this store is the auto center. Everybody there always seems to be teamed up and customer focused and always quality work. So really much appreciated there. If I was only reviewing the auto center I would have easily given this review four (or maybe better) Stars. read more

I can't with this store. Not today. Tested all my patience and then some. Photo department was not up to par, went to customer service to return my Christmas cards and they don't have a "quantity" button on their register so I had to wait while they processed the return ONE by ONE (For 40 cards), they are not up to speed with the latest tech and don't offer 'tap to pay' and the straw the broke my back was the kid who was fetching carts was walking behind me and my husband, saw us get into our car and he pulled up his thing right in front of us blocking us in. He slowly began to gather a bunch of carts, got them hooked up, he turns around and makes eye contact with me through the windshield and then slowly turns back to the corral to get more carts. We waited for him the second time around and then he turns around again and I'm like NOPE! Not today, I honked at him to move, how RUDE!! read more

Walmart has taken Valentines seriously! Multiple aisles of candies, stuffed animals, chocolates, cards, toys, t-shirts, and various other items to celebrate the holiday Many items are reasonably priced and bulk shopping is available. Walmart has you covered! read more

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I witnessed a Walmart employee named Jamie be so rude to the elderly greeter. She cursed at her saying, "will you give me a damn minute?" I approached Jamie behind the service desk regarding her communication and she immediately was rude and defensive. She pretty much called me a liar. This employee is a disgrace to the Walmart community. I have had several interactions with this greeter and she is nothing but friendly and kind. read more

Huge shoutout to Delia at Walmart Auto Care she's on top of everything and made sure my visit went perfectly. Erik installed my tires like a pro and had me back on the road in no time. You honestly can't beat their rollback pricing either. Definitely coming back. read more

Walmart - Department Stores Near Me - Murrieta, California

Walmart somehow manages to be stressful every single time. The cleanliness is bad, the store feels messy, and half the time things are out of place or just gross. Staff are usually rude or clearly annoyed when you ask for help, which makes the whole experience worse. On top of that, there are always issues with products. Prices don't match, items are damaged, or something goes wrong at checkout. Nothing ever feels smooth or easy here. I go in expecting a quick trip and leave frustrated every time. One star because zero isn't an option. read more

Lack of service, employees, and product. We had some items in mind that we wanted to get and this Walmart didn't have any of it. The website said that they had them all in stock, but we couldn't find them. There was only 1 employee working the electronics section so there was a super long line. We, then, found another employee but they didn't know how to help us since it "wasn't their section". After running around the electronics aisles, we finally gave up and decided to just buy it online somewhere else. We also wanted to see if they had shoes we wanted (the website said they were in stock), but they weren't either. Needless to say, this location needs to be restocked very badly. They also need to evenly distribute more employees throughout the store to help out. The parking lot is spacious, though. Basically, needs a lot of improvement. read more

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This is honestly probably my favorite Walmart just for the fact that they have everything that I need in stock versus the Walmart in TEMECULA. I always come here early in the morning to beat the traffic because that one time that I made the mistake of coming in the afternoon this place was a nightmare. Other than that, it's your typical standard Walmart. Nothing special about it. It's right off the freeway. It's convenient.. not much else to say. read more

Trying to pay using the App since they for some reason won't take Apple Pay here. Had an account added my card which works and even tried adding a bank account cause the App clearly states "add bank to pay with bank". Yet once I go to checkout there was no way to use that method of payment and every person I asked said they didn't know and I could wait till 10am to ask customer service. Yet I was here at 6:30am. No one seemed to know anything about there job. So just frustrated with this Walmart normally don't come here and won't be coming back for sure. read more

This Walmart has been the laughing point of market. You have incompetent management. As a employee of this company, I only come here because it's close to my residence. Yes I can buy at my store but I like things fresh. And my goodness this store don't got it. Stuff is expired especially the milk and creamers. They don't rotate. They just push stuff in. Wait times . Unacceptable. You got lines from self checkout to your jewelry rack. Good job coach,and the coach just stands by customer service . I know a badge ok. I seen you multiple times, last time I was trying to return something you denied me because it was online order and said to return to my local Walmart..like really? I didn't want to argue with you because of the wait line behind me. Your picture is on the exit wall. Greg. Take care of your customers and stop giving them a reason to go elsewhere.. I love my bonus.. you should too. Looking like someone just gave you a box of build-a-bears or tamales... Walmart... Be better. read more

Their customer skills are nonexistent you tried calling their customer service. They won't let you speak with the supervisor. They won't offer any resolutions. It's practically illegal the way they're operating in the situation. This building needs to be looked into an investigated. They hang up on customers. it's almost as if this is their customers behavior irritate you enough so that you don't try to get a refund or get anything fixed even if you are getting something done then they hang up on you. It seems to be like a tactic and needs to be investigated. If you try to make a customer complaint, they tell you you can mail it in yourself. Absolutely no accountability. read more

Customer service agents (3) gave us false information about submitted return even though we have receipt of return. 3 visits later we were told that we had to call Walmart Customer Service! These representatives were dirty and ungroomed (filthy hands), and extremely rude. The issue was easily solved when we called Corporate office. Don't visit this location, it's 3rd-world. read more

This store doesn't answer any phone, in any department, at any time of day. And that's a perfect analogy for the abysmal service you receive here. I never feel clean or safe being in or leaving this store. I've seen fights, workers screaming at customers, workers openly cussing in the kids toy isles and restrooms caked in excrement. I avoid coming to this Walmart at all costs. read more

I mean....it's WALMART!! I rarely shop here and can't remember the last time I actually went inside. I have to say, it IS very conveniently located off the Murrieta Hot Springs exit from the 15 freeway so that's a plus. The parking lot is huge but good luck finding a spot during peak times. This review is based on my experience using the curbside pickup feature from their website, not the app. I was looking for a certain baby formula for my cousin's new baby. With the outrageous formula shortage going on right now, I will search high and low to find one that will help ease baby's tummy troubles. My cousin sent me a pic of a brand she couldn't find down south, so I did a quick online search and saw that Walmart had it in stock. I made the purchase online and received the confirmation email shortly after. The email said to check in prior to my arrival, which I did. Once I parked in a designated pickup spot, it didn't have any other options. I then called the number listed underneath my numbered stall. The recording said to leave my name and number and someone would call me back. Ummm...okayyyy... did that and no one called me back, but an employee walked up to my window and asked for my name. I gave him the info he asked for, he left and returned with the formula in a bag. It was a process that took about 10 minutes, which wasn't bad. My slight gripe: how would they know I arrived if there was no option to tell them I was there?! Glad that I was able to get what I needed and I wasn't in a rush. The guy was out there hustling in 100+° weather so I have to applaud him for being courteous and professional. There were about 4 others waiting for their orders and he handled it like a champ! I gotta say it though: Walmart, you gotta get it together with the pickup process. Your major competitor (you know, the bullseye store) has it down to a T. Get it to that standard, please! Your employees have always been nice and I've never had a problem shopping here, so I have faith that you can improve! Thanks for having what I needed. I may return for more if baby adjusts to it well, and hopefully you'll still have it in stock! =) read more

Walmart - Curbside Pickup - Department Stores Near Me - Murrieta, California

Went cause it's close to home . Oct. 30 2025 cashier I think her name was Martha or Bertha rude old Philippine lady. I bought cookies they rang up over 4$ I told her they were 3.97 she said I have to send someone to see I said ok she never did so I paid over 4$. I keep forgetting to take pic . When you tell someone the shelf says different price they never believe you kinda bugs me their think you lying.Few other things she was rude about . She needs to quit her job. Ladies at customer service are very nice. All of the Philippine women are rude there. read more

Absolutely terrible. I ordered shoes that never came, I contacted Walmart and only then did they inform me that my order was lost. They kept trying to make me cancel my order but I want what I ordered. They sent out a replacement and I still haven't received it and the tracking hasn't updated at all. read more

This whole Walmart delivery in paper bags is a nightmare. Every damn bag arrives ripped with no handles and must be picked up from bottom or emptied before you try to pick them up. Walmart is charging you for bags and number one cannot be reused for anything. The cold/frozen food arrive lukewarm. So all produce is shit. WTF is going on. Perhaps charge for insulation bags that 'A' can be used again. Screw this. Delivered orders is no long an option for me. Think I will stick with Amazon delivery. WTF. read more

Once again Walmart gets a big zero for customer service. I ordered online and when products were delivered, they were wrong. I had to drive to Walmart to exchange the items. Lilliana was extremely rude. I explained to her the items were sent in error by their delivery service for the online sale price. The same items were on the shelf in the store yet she would not allow me to exchange them. I will avoid shopping Walmart based on their customer service and snotty attitude! There should be no excuse to treat customers this way! There was no..I'm sorry for the inconvenience either.. which any person working customer service should do. I returned the items and left. read more

I went to buy an Apple Card for $500. The lady perfectly accused me of sending it out of the country. I'm 66 years old. She denied me the card. She didn't wanna make the store $600 and she makes you feel like a thief I reported her, but I know nothing will be done because that's how things are there. If you're not gonna sell them don't carry them. I won't go back there and shop again. I would rather spend more money somewhere else than go to Walmart. read more

TL;DR associates take long to open glass cases. I had one employee who had 0 customer awareness skills. I came in to purchase two brake light bulbs for my car. I had the part numbers and found it behind the case and pushed the button to wait for the employee. 15 minutes passed before someone came. He was with a trainee and then looked at me and said, "I forgot my keys." He walked away without saying sorry or give me a moment. 5 minutes later, he came back, and I wanted two different bulb numbers. He says in a serious tone, "it's only one per customer." I was waiting for him to say just kidding, but he never did. So I just got one of each bulb. He said to check out at the fishing section, so I went there. He rang me up, and it was about $14. Again, he said in a serious voice, "That'll be $98." And at this point, I'm already disgruntled from waiting and his sarcastic tone. What made it worse was he leaned over to his trainee and said, "I should stop doing that, I got in trouble last time I did that." I was annoyed at this point, and I felt his trainee felt the same way-- that this employee really did not take his job seriously and was also annoyed but afraid to say anything. I paid and left, nearly 30 minutes later, when I came in for just two items. read more

Worst customer service I've had at any Walmart. Manager Raina put zero effort into helping me and seemed more interested in making her own job easier than solving my issue. Dismissive, curt, and completely unhelpful. I left feeling like my concerns didn't matter, and I won't be returning to this store. Another Walmart had no problem issuing what I needed. read more

I'm a little shocked at all the negative reviews. This store checked all the boxes: 1. Spotlessly clean. 2. Massive! This store is the approximate size of a Caribbean Island nation. In fact I was told that several of this store's employees have never met. 3. Super friendly and helpful staff. 4. Covered parking! Why is this concept not used at Vegas area Walmarts where the sun's heat can melt the stripes off of a racing car? Special acknowledgment to Frank and Cody at the Electronics Department, and the ladies at the personal care isles. read more

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Tire center never answers phone. Poor communication. Phone rang 8 minutes at 6pm last night. Was never answered. Rang this morning 10 min, never answered . I have an Appointment this morning but was never notified if the tires that I ordered has arrived. The only thing good was the cost of the tires read more

My girl and I went to Walmart to get a couple things but mostly to get pictures printed. Went to the photo area and Patrick helped us. Went above and beyond helping my girl through the process. Told us it would take 30 + minutes so we picked our other items and headed back. I told her that I bet it's finished because Patrick knows his s*it, and I was right. He got her the pics then checked us out. The experience couldn't have been better, . Thank you Patrick for standing out as a top notch employee/person. Bravo read more

Let's be honest, everyone has something bad to say amout Walmarts. But Walmart Murrieta location definitely is cleaner and it's staff in a much friendlier and professional demeanor than any other Walmarts I've been to in Southern California. I wouldn't have left this review if it wasn't for my experience tonight: I left my iPhone14Max Pro along with my Driver's License in its case in one of the aisle shelves (I couldn't remember which). Katrina (pictured) answered the call when I called Walmart and she instantly went into action. After 2 mins taking to her and after using Apple Find Me App we realized that no one had turned in my phone into Walmart staff. After a few short holds on the phone she was able to find the phone untouched! If it weren't for her quick thinking, I am sure than my phone and DL would have landed in the wrong hands. Thank you Katrina for your quick thinking, amazing customer service, and going above and beyond! read more

Walmart - Katrina: Personable, professional, friendly, and goes above and beyond! Thank you for making my experience a memorable one! - Department Stores Near Me - Murrieta, California

One of my favorite places to visit, especially my sister in Christ Jamie. Who works there and is always so happy and welcoming to the community. read more

Went for a return and a worker walked right passed us. Didn't even greet us or inform us that they don't do returns until 10am. It was 9am and a inconvenience to have to wait. ​ read more

It's an ok Walmart in Murrieta. No real assistance from anyone. It's good if you're picking up a few things not under lock and key. Check out can be ridiculous, including self checkout. read more

I paid $5 to get wine within 3 hours so it would be in time for a dinner recipe. I added 4 other things that were not something I needed right away and wouldn't have paid extra to get quickly. Well, no wine got delivered so I paid $5 extra for nothing. While I'm writing this review, let me add how inconvenient it is for me that the pharmacy now closes at 7pm. It works better for me to run errands in the evening after dinner has been prepared. That is usually 7-7:30 for me. I have several prescriptions that come due at different times so it's an ongoing annoyance. Just....ugh. Changing insurance soon so hopefully I will have a different in-network pharmacy. read more

Marie/Maria...Monday September 23rd, around 3pm. Your attitude sucks. Get out of customer service. I'm sorry you were stuck in a lane that has no conveyer belt, barking at me to move my items up when the customer in front of me was still completing her business. Then you go on a rant about how they're supposed to make that check out a 15 items only line...that was an interesting yet irritating show. My 18 items must have really bothered you, as was my question about cigarettes. Remember me now? I don't shop at Walmart often. Why am I supposed to know what Walmart sells and doesn't sell? Telling me I can't read was not the answer to the question. You need to be put in the back, away from people. Good luck. You need it. read more

Walmart Murrieta, Ca almost killed me. Any lawyers out there? I purchased a set of 4 tires. As I was driving home I could hear a noise that sounded like my breaks were pushed in or warped. I pulled over 4 miles from home but couldn't identify where the noise was coming from. I called a tow truck and brought it home. I took off the tires and found the rim weights lodged into my break caliper and rotor. This could have locked up my left front break on the freeway. The technician glued on the rim weights on a very dirty rim. Glue doesn't work well with dirt and break dust. If anything, please teach your technicians on proper safety. read more

Walmart - Rim weight - Department Stores Near Me - Murrieta, California

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Went to Walmart 08:30 pm to purchase a car battery, I brought in my dead battery, The the man that was at the counter said , I cannot purchase a battery due too they have to test my old battery to see if it's bad or not , company policy . Also no one at the Automotive Department has knowledge to it, the that does went home already. I explain that the battery is over 3 years old and I have a load tester at home and the battery failed. He does not seem to want to help any customer and gave me more lip service and suggest to come back tomorrow....I return the next day, a lady help me , she took my old battery with no testing, or any policy and I have my new battery...This store seems to have a lot of employees that does not care about customers. But good with Lip service. read more

Pros vs cons: quality, pricing, and turn-around time is outstanding, but just not EV friendly "yet".

This fu---ng is always out of stock on everyday goods. Totally undetectable . I'm going to Target. Been a Walmart customer for 20yrs. I'm done! read more

This review is for the tire center. I would give a zero stars if I could. My elderly mother went to get 2 tires today. She did not have a ride home so she was going to wait. They told her it would take 3 hours. 4 hour past of her waiting and they were getting close to closing. She asked about her car and they informed her it would not be done today. She left with no tires. There were still 2 cars ahead of her. So she sat there for 4 hours only to leave with no tires. If someone is sitting there all that time why would you wait until closing to tell them their car will not be ready. Epic fail walmart tire center. read more

The layout of this store does not make any sense. How is the bedding, next to the food, next to the cleaning stuff?? First and LAST time we will be shopping here after we just moved to the area. It shouldn't be that difficult for your customers to shop for basic necessities. read more

My 12 year old daughter was just there buying acrylic nails at self checkout and this so called worker lady named Jamey grabbed the acrylic nails box out of my daughter's hands and threw back at her. I can't believe it. She should be fired for doing something like that. read more

This review is for the curbside pickup. The organization at this location (Murrieta) Is just absolutely horrendous. You go and check in to say you are there to pick up your stuff and then you basically sit and wait. You literally sit there for an hour or longer. That's if you are lucky. Some people have no choice but to curbside. A couple of the employees are extremely rude and have zero customer service. It's just an absolute joke. The employees at the elsinore store are amazing and always nice and respectful when speaking to you. They aren't disrespectful or rude at all. I come from a background of many years in retail management and I would have zero tolerance for my employees to treat customers or delivery workers that way. read more

Worst Walmart I have ever been too. Called ahead for product and was told it was in stock. Once I arrived couldn't find it. Asked an associate who said I can't help you, found another that pointed me to two other people and was finally told they are out of stock! One of the many reasons I hate Walmart today read more