Wow! This is the cleanest and most pleasant Rite Aid I have ever visited. It was immaculate when I was there, from the aisles to the restroom. And the lighting in the store wasn't harsh and garish like most drug stores. No -- the lighting in this Rite Aid was mellow and relaxing, which sounds like a weird detail to mention, but I'm super sensitive to the light that stores choose to use, and the light in this store put me at ease! I visited this Rite Aid because I was feeling a bit peaked, and I needed something to tame the sore throat I was beginning to feel. I got some Vitamin C tablets, which they had in abundance. I chose the generic version, and they were very tasty. I think they worked really well, because although I ended up getting a full-blown cold, my cold felt minor while I was taking the Vitamin C tablets. So, thank you, Rite Aid, for helping me during my time of need. And FYI: This Rite Aid has a Thrifty Ice Cream shop inside of it! What a blast from the past. There were several different kids of ice cream available for your ice cream-loving pleasure. read more

The pharmacy girl at the drive through window has been rude the last 2 times in a row. If you don't like your job, you should look for a new one. Shelves are ALWAYS empty. I really don't know how they are still in business read more

No one ever answers the phones here. In fact they hang them up if you call more than once. I've experienced extremely rude pharmacists, no wonder they are all shutting down. Horrible customer service. If they hate their jobs so much they should have picked a different career path. This isn't my first bad experience. The last time I was here after eye surgery a curly haired pharmacist was disgustingly rude. They need to re-evaluate their pharm techs. Something seems off mentally to be this bothered by polite customers for no reason. (THEY NEVER EVER PICK UP THE PHONES EITHER!) read more

So I have had THREE different (each with different staff) encounters with the RITE AID Pharmacy. Unfortunate for me. Of course always a win-win for the Pharmaceutical companies.(another review). Win-win for me in terms of TOP NOTCH customer service. "Inept, incompetent"??? Some other self serving reviewer posted, In response TRUST Most certainly not applicable here, but most DEF HERE IN WACKED TF OUT WILDOMAR & YOUR JOKE of an ER "INLAND VALLEY AND THE ATTENDING STAFF the unfortunate night I was treated POORLY there. As INLAND VALLEY ER medical unprofessionals, were not only rude, incompetent and ignorant. Grossly negligent IN THE FACT THAT THIS RITE AID PHARMACIST CAUGHT A HUGE RX ERROR in DIRECT FAULT IN INLAND VALLEY that prescribed OPIOID PILLS x 20 for "an eye contact" that was stuck in my eye? I ADVISED THEM PRIOR TO ANYTHING, beside the REQUEST FOR AN EYE WASH STATION (wait for it) In addition to the strong opioid medication I was given there via oral route. My both eyes now swollen shut. How tf would I guess what was imprinted on a pill? (Yes. Someone from the er asked if I checked prior to taking). I advised NOT ONLY the staff, but the doctor ALSO. And still received Norco medication. Also asked if I was driving. I told NURSE patty yes. my neighbor brought my car, drove me and left my car. Her dad followed.(FK ME IF THIS WAS NOT SOME HIDDEN CAMERA BS SHOW) Shortly after taking Norco. (Contact still in eye, referral to a ‍who cares? Any one IS better than here! I was wheeled to the front reception area left at random chair having waited 20 mins because I couldn't find my way out, again I was alone! Eventually I found the exit to ER (No thanks to you RUDE WHACKED OUT WILDOMAR residents! NOW finding my way out to my car at one in the morning!? Blind, eyes shut ? How the TF, could or would you find your car? With the beeping keyless remote! Certainly not by the help of the incompetent staff of the ER?! Reason for Review? THE OBVIOUS! RITE AID PHARMACY & STAFF CAUGHT THE MISTAKE OF MY PERSONAL JOURNEY VIOLATED BY OVER ASSUMING PROFILING PATRICIA's TO THE GROSS NEGLIGENCE OF THE TREATING MD. "Hey! Thanks A Bunch for FCKING OFF 15 yrs of SOBRIETY from the very pills I WORKED TO STAY AWAY FROM."! Going into the ER, I asked for their eye wash station? Actually begging after 2hrs at home trying to remove the contact myself. A pathetic RN? (Tf? Is WRONG with you)?! First of all. Simply saying "No" would suffice. Nope she told me "WE DON'T HAVE ONE." 1. I was livid and told her "I REFUSE TO LOSE MY EYESIGHT BEHIND HER STUPIDITY! , "What do you think OSHA & the CA STATE MEDICAL BOARD OR THE CONSUMER BOARD OF AFFAIRS WOULD SAY TO THAT?!!!" And secondarily, question my intelligence ? Moron! I MAY BE A HISPANIC IN a WHITE WHACKED OUT WILDOMAR WORLD! But "uneducated, below you or deserving" of such GROSS MALTREATMENT, pre during and post my trip TO YOU IDIOTS AT Inland Valley ER! Even if a problem years ago or "a heavy addiction at that visit!! WHO OR WHY YOU FEEL YOU ARE THE SOLE PERFECT HUMAN IN EXISTENCE RENDERING YOU OK TO JUDGE AND TREAT ME AS YOU DID??? In a crappy concerted effort at fitting to your made up story of ME, I am human with human emotion. Accompanied with an education and attention to THE WORST CASE OF PROFILING FROM WHITE AMERICANS WHO SHOULD BE AWARE OF THEIR SICK BEHAVIOR ON DISPLAY! TY RITE AID PHARMACY,YOU SAVED ME BY EMPLOYING YOUR ASTUTE SKILLS! THE BEST PHARMACIST & team members, unlike the idiots over there who also flushed the OPPOSITE EYE where the contact was lodged. I couldn't see the RX's. (4) TOTAL. But most of all, the obvious. *I did not relapse but was down for a few weeks over this DIRECT FAULT OF iVer! Douche bags! I'm hurting thinking back as I type this. No my Google review wasn't enough over A MONTH HAS PASSED & still PISSED? * I ubered 2miles home as per my vision and being inebriated. $524. Next day as my car was towed. I woke at 3 PM NEXT DAY ON THE FLOOR! (Are you Sure it was "only Norco"?) *I have had the privilege of SPIRITUAL ENLIGHTENMENT & kindly say this (truly trying to find kindness) "When IS RACIAL DIVIDE EVER GOING TO END?0 When will ignorance no longer be tolerated? WE ARE ONE! IGNORANCE IS NOT BLISS! ALL RACES COEXISTING IS BLISS, so until then... #PETSOVERPEOPLEALLDAYEVERYDAY read more

Rite Aid - Best Pharmacy! - Drugstores Near Me - Wildomar, California

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Take your prescription elsewhere. This place sucks. They don't have a drive thru anymore. I'll be moving mine to CVS in Murrieta!

Worst rite aid I've ever been to. Tried out drive thru to get my medication, they said it'll be 30 mins. Instead of having me wait there at the window, they told me to go back inside. Once the 30 mins are up I go inside, for them to take 15 minutes to attend me at the pick up line. Then another 10 for the pharmacist to read what it says on the medicine box. No customer service etiquette, I take it and go. Worst location ever. read more

Is this site going under from the opioid lawsuit & Ch11 bankruptcy? You're not on their list and there's pretty much nothing in your store. It's also hit or miss if I get my meds on schedule. Guess I'm switching up! read more

Please shut down already! Hate that I'm already building anxiety for the time to pick up my prescription ! my doctor keeps sending here. Dealing with that pharmacist lady is akin to really unnecessary hostility. Why??? read more

This review is not for the pharmacy. Long ago it was Thrifty Drug store that had the ice cream. As merges go Thrifty became Rite Aid and retained the ice cream counter. Today we stopped in for some incidentals but knowing they have ice cream! We just came off a three mile hike and needed a refreshing cool down. We ordered our ice cream cones and the associate suggested putting them upside in a cup due to being messy. We went with that and were glad we did. The store looked to be pretty new. Very clean and good place to shop. read more

Rite Aid - Drugstores Near Me - Wildomar, California

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This is a review of Pharmacy! If I could give a zero I would. Avoid this pharmacy and save yourself from the unorganization and lack of professionalism. pharmacy is always out of medication. The employees are unpleasant and very rude. on top of that recently, the pharmacist ( ASH) gave me an opened bottle of medication. I didn't realize it until I got it home and realized it was already open and the silver sealed was off. I only had 20 pills in there. I called right away and they told me they would give me the other 10 to pick up. When I went to pick up, they only gave me 8. When I told them it was 10 missing they said they counted their inventory and it should be eight missing so that's what they would give me. Really they made the mistake the first time of giving me a tampered bottle of medication which they wouldn't take back and now I'm short 2 pills of medication that I am not supposed to miss a day of. Karen who I spoke to on the phone and I told her I only had twenty, did not speak up. The new manager Ash is so rude and is definitely not a person who should be working with public. He proudly said " I'm the new manager and this is how I'm running things" . I paid for 30 pills ( they aren't inexpensive either) . I will be calling the custom service center and changing my prescriptions elsewhere. I've been wanting to change but haven't. I don't want my medication and health jeopardized because of the incompetence at the Rite Aid pharmacy on Clinton Keith. Anywhere else is most likely better!! read more

The pharmacy drive thru has 2 lanes but 1 lane is not working yet they do not put a cone to notify you and make you go around to the first lane. Waited at the window for over 5 minutes for them to even come to the window with more than 3 cars behind me. Worst pharmacy read more

I have been coming to this Rite Aid location, on Clinton Keith, in Wildomar, for 20 + years. While there may be other pharmacies that are better inventoried, with, perhaps, a bit more of a sense of urgency, I have done my best to support those working in this community. Today, I am disappointed and won't return. Sadly, and unfortunately for Rite Aid in their current financial situation, I'm taking my business elsewhere. In particular, I take issue with one of the pharmacists. She's been there for a while. She's curt, always seems bothered, and is very matter of fact. A week and a half ago, I called my doctor to have my prescription refilled. When I went in last Sunday to pick it up, I was told they, Rite Aid, were waiting for the doctor's call. Mind you, my doctor and his staff are always on top of things. Again, I called my doctor on Friday the 26th. They immediately phoned the pharmacy. When I went in this morning to pick up my prescription, I was told it was picked up at another location. When I responded that I didn't, the pharmacist insisted I did. I said; no, I didn't. She then proceeded to tell me that the doctor had called but, again, it was picked up elsewhere. Why in the hell would my doctor call that location, at my request, and I pick it up elsewhere? This is the -only- pharmacy I've patronized since 1999. So, here's the deal Rite Aid, you need to really give yourselves a serious review. I won't be back. No longer am I willing to pay higher prices for 'convenience' items at your store. Yes, you are close, geographically, but I will go one freeway off-ramp further south for better service and prices. Too bad ... at one time, I liked bringing my business there. read more

This was the 2nd time my wife or I had a problem w prescriptions at this location. The problem both times stemmed from the Doctors who wrote the prescription. So - we had to wait over 2 hours before we came back. Then when we came back they told us the prescription had been cancelled because the doctor prescribing had left the wrong phone # to verify and my wife was not a valid patient at that office. Basically there is quite an array of goofy doctors in our area that are very unprofessional. But after calling the doctors office and getting it straightened out they said it should take another 10 minuites to verify then the drugs should be ready for pick up - the pharmacist told us - nope - process starts all over - you go to the bottom of the list. I said he had no heart - my wife was in pain. They told us we would wait another hour minimum. We went home. Right after we got there for the 3rd time and parked in the garage - they texted that it was ready for pick up. We got there and a 2nd Pharmacist said he hurried it up for us. I was frustrated and said - " It would have been a lot better if they just had us wait instead of telling us to leave for another hour." He was extremely bitter and ripped me up one side and down the other. And instead of taking a bad situation and making it end well he was in fact as awful as the 1st pharmacist, possibly worse. These pharmacists make over $ 100,000 / Year and with all the Drug information specifics need to be taught the minimal level of empathy and Customer Service. I don't know if the final pharmacist had a bad day or had profiled us and just had hate for us but he did his worst to make an already bad situation any better. The problems all started with doctors incorrect info. So - it wasn't the Rite Aid Pharmacies fault -We had recognised and acknowledged that fact - but it was also not our fault. We left their facility with our drugs even know the pharmacist threatened to cancel the order and make us go to another pharmacy. This was a very trying day for me - several hours at a dentist for my wife to have a tooth pulled then 3 trips to the pharmacy - and we (wife and I ) paid our $800 at the dentist and visited the pharmacy 3 times with a good attitude that slowly went unhappy as we were just trying to get my wife her prescriptions so she could get some relief. My reason for this review was not to further piss off the pharmacists but to let them understand that just a little kindness would have gone very well. And the final pharmacist if he just could have bit his nasty tongue and said - "well we tried our best." Arguing with me and attempting to belittle me to a crappy situation and left it that way - when infact he could have taken the high road less traveled and become the hero of the day and we would have left with a lot less angst for these very highly paid professionals. And I'm not saying they don't deserve the high pay - just saying they could improve. We thank them and the staff for their efforts - I apologize for my frustration. Thank you, sincerely C. Martin / Wildomar read more

Firstly, it shouldn't take over an hour to fill a prescription. I leave it to pick back up, and then see that the website says pharmacy closes from 12-2 for lunch. Get here at 2:10 and am told pharmacist left late for lunch and it will be another 30 minutes. While I now wait for the late pharmacist , I listen as 1,2,3 cars drive up to pick up meds, and as they are new, they have to come back for the pharmacist. Unacceptable. People are sick. They are relying on you to access the meds they need. Being 30 minutes "closed" passed the stated time and listening to all of those inconvenienced besides me, needs to be called out. If you can't provide efficient service for sick people, do not trap us into waiting here. read more

Excellent experience at the pharmacy! Anne was very friendly and knowledgeable. Best part? The shot didn't even hurt! Thank you, and I will be back for round 2! read more

I have mixed feelings about this rite aid. It is my local pharmacy. I stop here quite often for ice cream scoops for my boys after school. I also come here when I need something from the pharmacy area or to pick up medications. The store is very well stocked, the employees are very nice. The ice cream as we all know is the best. You don't usually have to wait too long to pay. So no complaints here. The pharmacy, the wait can be very, very long depending on what time you come in. Once in a while you might wait 5-10 minutes to pick up, but most of the time it isn't fast. I had a medication prescription that I needed to pick up and start taking on last Thursday. I went in to pick it up... I stood in the store behind 2 people for 10 minutes and the line didn't move. So my son and I got out of line picked up some ice cream and went to the drive thru pick up window. There were 3 cars in front of me... 22 minutes later I am still in line behind the same cars. We ended up leaving because I had to pick up my oldest from school. I came back right after picking him up, the car that was in front of me was now at the window (finally) but now there was 2 cars behind him. I left, didn't start the medication when I was supposed to. I stopped with my husband the next day, we waited at the drive thru for 18 minutes (2 cars before us), but I did get my medication. This is not the first time that I have had to wait a long time and then come back at another time again to try and pick up (I've done this at least 3 times). The pharmacy technicians are very nice, they always do apologize for the wait. They are all very sweet, I think that they just don't have enough employees for the pharmacy demand in this location. read more

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Inept, incompetent, inaccurate. Not what one would expect from a pharmacy. Terrible service, under staffed, inadequate inventory of commonly prescribed meds, however, they do have an unlimited supply of excuses and contradictory messaging. Their preferred tactic is tag-team transferring. They have weaponized the telephone "hold" button. Caveat emptor. read more

Horrible experience with this pharmacy. It is almost impossible to get them on the phone. I have medications that I need to fill each month, they never have stock and don't order until repeat calls, often I have to drive over since they don't answer the phone to ask them to order the medication, and then wait 3+ business days for it to arrive. They are not able to tell you if the medication will be in stock or not. I have spent many hours on the phone and on hold trying to get my medication filled. If you are looking for an easy pharmacy experience, and to have your medication filled on time, please look elsewhere! After using them for a few months, I am switching. The longer business hours and drive through do not make up for all the trouble filling medication and difficulty getting in contact with them! read more

Nice location, nothing wrong with rite aid itself. The pharm techs however are some of the most unpleasant customer service people I have ever encountered. read more

I got what I needed quick check out and checked out with my meds. It's relatively quiet when I went to the pharmacy so I'm glad to get going super quick so many errands for the day! read more

I needed two prescriptions for extreme pain I was in and I had the prescription sent in 4 in the morning both times and didn't get my prescription until after 4 on both occasion. No one answers they are very rude and they always say they are on lunch no matter the time read more

Store is nice + clean and associates are always nice -- pharmacy however. CRAP. The pharmacist are RUDE. They are the slowest pharmacy ever. I called to see if my daughters medication was ready, was on hold for 10 mins - the lady picks up & asked her date of birth, I let her know, she puts me BACK on hold for someone different to answer and quickly say "it's getting ready it will be done in 15-20 mins" and hang up. No verifying name/insurance anything. I've been coming here for almost a year because my insurance is contracted through them- and it's ALWAYS like this. read more

The worst pharmacy EVER. My meds were called in by my Dr. a simple medication. This pharmacist took it upon herself to red flag my meds because my home address is Corona? There ARE NO LAWS PROTECTING PATIENTS FROM THESE OVERZEALOUS PHARMACISTS FEARING THE DEA regarding any scheduled medication. It's a medication that has horrible side effects if suddenly stopped. And why in the world would she care where I lived? She was waiting to talk to my Dr? FOR WHAT HE CALLED IT IN... I spoke to my DR that evening.... she lied about calling my Dr. he never got a call... plus she ended the call with well it's almost closing time so call back tomorrow. I was so angry I could not believe what had just happened. Cut to the next day I called and the rudest receptionist puts me on hold FOREVER. I had to call 3 times...NO ANSWER NOW. The 4th time I called she picked up and just transferred me to the pharmacist without saying "Hello or please hold the pharmacist will be with you?!" Unprofessional. Finally the pharmacist answers said she was filling it at that moment and I asked why the other pharmacist didn't fill it last night she said something vague about my address?! She also lied because when my husband went to pick it up an hour later.... it wasn't ready and the two women working there were extremely rude to him. WHY DO THESE PEOPLE WORK WITH THE PUBLIC...IF THEY ARE SO MISERABLE GET ANOTHER JOB! Rite aide hire professionals who like what they do! NO REASON TO QUESTION MY PRESCRIPTION THERE WAS NO REASON FOR ALL OF THIS DRAMA. I AM SO ANGRY I will be contacting the corporate office. These people need to be held accountable for their actions. As I stated this is a medication that cannot suddenly be stopped. This is someone's life and welfare ITS NOT A JOKE OR A GAME! read more

I never leave reviews but the pharmacy staff is the worst ever. I was asking a basic question and got attitude for no reason next time I'll get their name. read more

My doctor sent a prescription over to Rite Aid about a month ago and they said they were ordering it. Last night I called about it and first she interrupted me while I was talking and second she said they must not have had it in stock. I asked why did I have to call about this? They should have let me know right away that they couldn't get it. So she says she'll call my doctor tomorrow. Rite Aid always has bad customer service with their pharmacy. I'll be moving soon and won't have to deal with them much longer. Worst pharmacy. read more

Worst pharmacy in Wildomar. Staff is rude, pharmacists are very demeaning and condescending. They will ignore the drive through until the line has 10 cars. I can't wait until another pharmacy opens in town. read more

Rite Aid - Drive through - Drugstores Near Me - Wildomar, California

Thank you for being open when we needed the vaccine! This store is closeby to my friend's house and we needed a booster. We called and they told us to come in a certain time for a walk in, we gave our info, filled the form and waited to be called. The shot was painless and the pharmacist was very informative, I think she's my favorite, very pleasant lady! They even gave a free hand sanitizer, how cool is that?! I have never had any pharmacy gave me anything! Thank you! read more

The worst service, bad customer service, and they even close the pharmacy 1:40 before their hours of operation

The staff at this Rite Aid on Clinton Keith, especially Ann the pharmacist, are AMAZING! I send all my patients and get all my own family prescription needs from them. DR HAME read more

Yet again 3 hours to fill a simple rx. Add water and label. Went thru drive thru. Ran errands went back and picked up prescription took to Walgreens already filled. Never again read more

Love the staff at this rite aid. Always greeting the customers as you enter, Especially the pharmacy staff. I got my covid vaccination there and the pharmacist was so nice and informative. read more

Great pharmacy. The staff was really helpful. Glad they're open during the pandemic. Good time to go be visiting because of the lack of line nowadays. read more

This is my favorite neighborhood drug store. Rite aid always does the best job keeping their store full and clean. Other drugstores are always ran down and empty, but not this one! Awesome store! read more

I love this Rite Aid specially the employees. Maria is awesome and the other lady in the front register. Very friendly and always greet us. Thank you read more

Bad pharmacy I've been waiting forever the lines are always long and they only got one person working the pharmacy

The service area is great, but the pharmacy is lacking a customer- focused touch. The people I see go out of their way to make me feel like I am getting served. The pharmacy is businesslike and cold. The have no sense of customer care and are indifferent to the people who they serve. read more

I came in Christmas Eve in desperate need for envelopes to add to my last minute gifts and I received the best customer service from Vincent and Veronica (I hope I got her name correct). Not sure if they were clerks or managers but they went above and beyond for me that night and saved my last minute picture gifts. Thanks again guys! read more

I prefer this store over the Lake Elsinore store. All the employees greet me and are always so helpful - I coupon and they see me coming-- they always help me and get me rain checks, never a hassle with my coupons like some stores. Thank you Natalie-Louis-Eva Tonia read more

Their pharmacy drive-thru pharmacy is ridiculously SLOW!!! Waited for a veery long time to be helped. Not cool. Often mess up my orders too. No bueno read more

I went to the pharmacy today and had a great experience! My family has been using rite aid's pharmacy for years and it has always been a pleasant experience. Today Anne helped me with my medications and was extremely helpful! Highly recommend! read more