I shop at Walgreens every other week or so and use coupons to help with our budget. I know coupon transactions can take a little extra time, especially since this location does not have self-checkout, but the staff here has always been patient and helpful. I recently went to another local Walgreens and left feeling unwelcomed, so I won't be alternating stores anymore. The staff at this location is so much more accommodating, knowledgeable, and friendly. They make you feel like they truly appreciate your business. Gavin went above and beyond to help us, and I really appreciate his kindness and willingness to assist. In today's economy, using coupons is important for our family, and it means a lot to have a team that makes the process easy and stress-free. Thank you to the staff here for making customers feel valued! read more

Wow! Over one hour on hold to pharmacy with one call in front of me. Had to contact manager to drop a note to pharmacist to see if a medication was in stock and it wasn't after waiting for a call back. Called other pharmacy's and all picked up within 10 seconds. What a waste of time bothering with Walgreens pharmacy. read more

This is the worst service I have ever experienced in the US. If you don't want to be left without medication for several days, do not choose this place to get your prescriptions filled. read more

Friday, August 30, 2024: Prescription pick up for COVID-19 after the Carbon Health Urgent Care visit. Fast & friendly service; had a pharmacist consultation. The store was brightly lit, clean, and organized. read more

Walgreens - Walgreens on Murrieta Hot Springs. - Cosmetics & Beauty Supply Near Me - Murrieta, California

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I highly recommend this place if you need photos printed. Pictures are printed right away and satisfaction is guaranteed.

KID-CENTRIC w/ DIVERSE BEAUTY PRODUCTS! I heard Walgreens was going hard on the beauty products now, don't ask me (as I'm a dude with zero beauty product experience lol) but they seemed to have excellent options for a variety of skin tones and preferences. Also, they have a line of specialty diverse products, I think Walgreens is making progress, yay! I really liked this location as it had really cool items for kiddos and teachers. Lots of toys and cool gadgets. I also found that the Walgreens was easy to traverse, it's a standard Walgreens so I knew where the food, pharmacy, and photo sections were, immediately upon entry. Service was fine, staff kept to themselves and the store was quiet. I came in for an easy breezy purchase and left happy! read more

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My prescription were transferred with ez and updated my HRT automatically shipped no one ever offered that to me at my other pharmacy

If I could give this Walgreens zero stars I would. The pharmacy has been nothing but a challenge to deal with whenever I need to pick up a prescription. The customer service on the manager side is beyond terrible and not accommodating whatsoever. The pharmacy made so many mistakes in prescribing me the incorrect medications and then when I tried to return them, wouldn't accept them back. They were unopened sealed bottles. After about the 10th time of telling them that I don't take this particular medication, they still had to discover their issues. This "team" definitely needs to do a root cause analysis. After several hours dealing with the tech, manager (who then has to call me back with more/less information, they decided to provide me rewards to use in the store for $50 (the cost of the medication). When I went back to use the rewards, they had nothing in the system! Not even at the register! I gave the woman my phone to look through my Walgreens app and she was unable to locate anything. This Walgreens is a scam and the pharmacy department appears to be very passive aggressive and full on aggressive at times. Initially I wanted to switch pharmacies because the wait time is typically 45 min-1 hour avg, but now I'm incredibly relieved to not give this Walgreens any more of my or my family's business. read more

Walgreens - The cleanest, yet worst and most time consuming Walgreens ever.. - Cosmetics & Beauty Supply Near Me - Murrieta, California

If you think by closing the RX drive through you will drive sales inside store, you are mistaken. I'm going to change pharmacies. The people in this long line inside tend to agree. Another business FAIL decision. read more

Just checked out use cash and things was $.30 and the cashier didn't give me any change and literally just gave me a receipt and said goodbye. I would be my life savings that this gentleman is also stealing from the store read more

i just waiting on hold for over 40 minutes listening to thier damn music and message and they hung up on me!! i am pissed, changing pharmacies to right care behind mcdonald's read more

Walgreens - Cosmetics & Beauty Supply Near Me - Murrieta, California

Came in here because my friend wanted to check out their Christmas aisle specifically looking for Snoopy items. 3 or 4 employees stocking in that aisle talking amongst each other, but no greeting or acknowledgement for us at all, not even to ask if we needed any help as we just went around them to look at everything. Cashier was a little dry, like robotically just going through the motions, not necessarily unfriendly. They didn't have what she was looking for, but I personally wouldn't drive out of my way to this specific location again. read more

I'm not sure if this is the right yelp, but this is a review on Marietta Hot Springs by Sam's Club. For years, I've been coming to this Pharmacy and it has gotten nothing but worse I actually stop coming here and change to CVS miles away because of the nice convenient way they handle their business. But my other half insists on staying at Wallgreens. So here, I am trying to pick up his prescription., Went on maps and looked it up to make sure they were open before I drove down there and I get here and there's a printed that says closed for lunch from 1:30 to 215, I understand they lunch, but why is it not on their website. It's ridiculous. And then the rudeness the people go in and out of this place they never have what they need. This is a partial prescription. I'm picking up because they didn't have all of what he needed the first time. I don't even know how they stay in business. It's really disgusting the way they run this place. read more

Walgreens - Cosmetics & Beauty Supply Near Me - Murrieta, California

Placed an order for documents to be printed out at this location. Arrived to pick them up & they'd printed the same doc page 3 X's. Advised the very rude customer service rep Joselyn (dark curly hair, woman) that my docs printed weren't correct & were missing 2 pages. She kept rolling her eyes saying it's not her fault rather than actually checking the order. I triple checked my order so I knew what was printed wasn't correct. She then proceeded to re-print. After about 10 min. I asked how much longer would the job be ready, she rudely said, it would be ready when the printer was done that it takes time. Never once did she look at me. Once the job was done, it was wrong again. I will never trust Walgreens with any printing. Walgreens needs to hire people who actually appreciate having a job and who care about decent customer service. No one wants to deal with a bad attitude when giving their hard earned money to this company. read more

Aside from the usual purchases you can make at Walgreens, am very pleased that they have an ATM for my bank. Saves me time and gasoline. read more

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I don't like to write negative reviews, but reading other customers reviews, plus my experience with them today forced me to write. I scheduled for my family of 4 to have flu shot, scheduled at 3:45 pm, and didn't get to call our names until 4:47 pm. I get there at 3:40 pm, there is one customer a head of me in line, it didn't get to me until 4:00 (20 minutes stand in line). Then the girl help me check in, said that they can't find our information or insurance, which I have to provide for her again, I told her that this is NOT the first time we been to this pharmacy, they should have all the information on file plus our insurance is the same. We sat there to wait for our turn, then it turned out to be 1 hour of wait, I get frustrated and want to cancel our appointments, but then they call our name. FYI, there is not much customer there, just come and go, but I'm not sure why they are so slow. When the pharmacist call us, which she called my daughter who is 14 years old, so I said I will go in with her just because she is a minor. This flag me that if this pharmacist is new or she even know the medical guidelines that minor patient WILL HAVE to accommodate with parent/guardian. Then she ask my daughter to confirm her birth date, which my daughter provided for her clearly, then she just stare the paper in her hand for a good 30 secs to 1 'minutes, this started to make me wonder if she got the right paperwork since there are 4 of us, AND my big concern is if she got the RIGHT VACCINE. After she give both of us the vaccine, I ask if I can get a proof of all the vaccines for all of us. One, I need to submit to my work, and two, for upload to our PCP for our immunization records. She told me that she is not sure if she can do that because she never done that before. I told her that I been to this pharmacy before and I always ask for the proofs for the same reason, and they always provide that for me and not sure why she told me that. As I wait out side, I saw she ask the staff, this is really concerning me. She is the pharmacist, did she really know what she doing? She doesn't know the policy or protocol of the pharmacy OR medical guidelines? Not to mention, while we in the room, she drop the paperwork in the trash, pick it up, open the shaft container lid, AND give injections to us WITHOUT changing the gloves. I work in healthcare so all these details caught my eyes. This pharmacist definitely needs more training on medical guidelines, protocols, and policies. Should I be concerned and worried? YES, I am. I was concerned about the sanitation, safety, and most of all if we received the right vaccine. And guess what, it been done! I will change pharmacy, even if this pharmacy just down the street from my house. I always have a good experience at this pharmacy, not this time. read more

This has been our family pharmacy for 12 years and we couldn't be happier. The store is bright and tidy, and the people are exceptionally helpful and friendly. A typical stop is the pharmacy where we are waited on promptly (usually, it's a busy place). The store carries great products at good prices. We are more than satisfied. read more

This is why I hate using the drive-thru. I needed to come to this particular Walgreens because it's a trusted partner with (I know you read the review) United Airlines. Hawaii bound travelers need Covid testing to avoid the mandatory 10 day island quarantine. The rules are: make an appointment on the Walgreens website, bring proof on who you are, don't enter the store, just go through the pharmacy drive-thru. It's simple. The only hiccup is the wait. I stayed in line for over an hour and a half and there was only 6 cars ahead of me. I guess the appointment was just to order your test kit. Pulling up to the window, the tech on the other side will inform you when to roll down your window, prove who you are, and watch you in action. The testing is all self administered. I have no clue why it took those 6 in front of me so long? I was done in 10 mins?!?!? From proving who I am, to the tech answering my questions. I guess people were scared to shove the swab so far up their nose that it tickles their brain. Me I just wanted out so the didn't care about the temporary discomfort. I was informed it would be the standard 3-5 business days for results. Overall four stars. I can't blame them completely for the long wait time. It could easily be the people ahead of me being unprepared. Service as quick and very professional. Now excuse me, I have to go inside. I shouldn't have drank all that coffee. M read more

Walgreens - In line for testing - Cosmetics & Beauty Supply Near Me - Murrieta, California

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Thau at the pharmacy provided friendly and professional customer service. She was helping a customer in front of me and he had some issues picking up his prescriptions but everything seemed like it went well. Rather than feeling flustered after the customer, she was very energetic and greeted me with a smile. We had a small conversation about our move to the neighborhood from Hawaii. Based on Thau's customer service we will definitely use this location as our go to pharmacy! read more

The pharmacy at this location is absolutely awful! Unfortunately my insurance requires I use walgreens so I have no choice. I consistently receive text and vm notifications that my refills are ready, only to show up, wait in a ridiculously long line only to be told that they are not. Even after I show them the texts they sent me they feign ignorance. Complaining to the ineffective managers results in only excuses. I am frequently told that I am out of refills and my Dr. has not responded to their requests. But when I check with my doc, no such request has been received. Since my doc is at UCLA Medical Center, I believe them, not Walgreens. Just found out that I can go to a different location further from my home, hope that helps. Then the extra drive will definitely be worth it! read more

The drive thru pharmacy is extremely slow. It takes me 15-20 minutes just to get my prescription.

The pharmacy manager, Briana, was willing to compromise my health by taking her personal emotions out on me as a patient. I called her out on a customer service issue. She lied and acted defensive about an issue. So what she did was cancel a prescription that I urgently needed for my health because she was upset at me. She also said she will cancel all prescriptions from any doctor. It is very unethical and unprofessional that she takes out her revenge out on patients like this. I have been a customer of Walgreens for over 20 years and I have never encountered such repugnant and unethical behavior. read more

Go to another drive through pharmacy, the Covid testing makes the drive through not move at all. Seems that they would rather people bring sick children to walk in because we are not happy waiting the up to 30-45 min for the drive through to even move. Please find another way to collect this revenue and service the people just trying to pick up medicine. read more

Walgreens - Super long lines that do not move. - Cosmetics & Beauty Supply Near Me - Murrieta, California

Worst Pharmacy always backed up and gives excuses on why your meds aren't ready. Takes at least 24 hours to get a prescription filled after they receive it then after they tell you an hour, 4 hours later it's still not ready. This has occurred multiple times, always stating they're backed up or to busy. read more

Worse Pharmacy ever they don't care !!!!!!!!!!!!!!! They can't read to save their life to get your prescription correct, delay delay delay when you have a type 1 diabetic son that's not an option. go somewhere else!!!!!!!!!!!!! read more

Horrendous, as usual. Today the pharmacist laughed at me when I was upset that they lost my medication and never got back to me about it and never bothered to tell me that my other medication is out of stock with an unknown ETA. He thought it was funny apparently that I'm stressed about my health and need my medications daily and can't just skip them. I'm out of my 30 day supply on both of them. The pharmacist of course blamed me and his own employees for these problems, and I had to tell him multiple times that he's the pharmacist, so his employees are his responsibility, and that I can't do anything more than call them multiple times to check the status (they don't answer), check their app (always incorrect), and drive by to ask multiple times a month. So funny apparently. What a cold-hearted person. I wish there were other options but every pharmacy these days sucks. At least this isn't CVS. read more

Christian in the photo center made sure my same day photos were ready and called to let me know. Great service and super friendly!

I received a phone call stating that my medications were ready for pick-up. great, I go there and the meds won't be ready until 3 days later. Okay, we all make mistakes, but then as I was leaving, the pharmacist says to me: If I don't like it, go somewhere else. This pharmacist, that represents Walgreens, needs a manager to explain to him that we are the customers. read more

I was so relieved to find out my health insurance offers 90 day prescription refillls through Caremark CVS. They contact all your doctors for you and then automatically ship your refills to your house before your 3 month supply of any prescription including birth control, run out! Call your insurance company asap because most of them do this. read more

Some of the rudest customer service I've experienced in all 50 years of my life you think a pharmacist assistant or teck would have some sort of sympathy Or even empathy for human kind but no just rude abrasive & uncaring I will never come back to the store again and I will see that every one I come in contact knows of my experience For me CVS has the best in customer service don't know why i even strayed just because this place was available now I see why they were after reading some of these reviews My advice to you is to secret shop your staff and get your customer service in line if you want to stay in business Perhaps you need to pay more to get quality employees not sure exactly what it is but something's broken and needs to be fixed read more

Just another review underscoring the incompetence of the pharmacy. I called in to request a refill on a prescription and was told it would be ready after 4pm. I arrive at 4:30pm and wait about 45 minutes in line as they work extremely slow. Once it was my turn I was being told that they had to send in a fax to the doctor to request an approval for the refill and that they hadn't received a response yet, therefore having me drive out there for nothing and leaving empty handed. The person who worked the phone on 12-31-20 at 12:55pm needs serious training on properly communicating with customers. read more

Slow & unprofessional. The wait lines for the pharmacy are ridiculous even though there's 5 employees working. Forgot having a appt because they will never call you at that time. Forget asking them any questions because they do not have the answers. Told me my insurance was not covered even when I literally came in last week & nothing has changed. The front part of the store/workers is just as bad and always gives me the Napoleon Dynamite type of vibe. I only go here if I have to & that is almost never! read more

This pharmacy is terrible. The office said they sent my prescription over. I went through the drive thru and they say they don't have it. I call my doctors office and they say they sent it. So i go inside, and now the lady says she has it but that it's only to take 45 mins to fill. Okay so i decide to leave and go about my day to run errands and I come back 5 HOURS later, AND ITS STILL NOT READY. The girl then tells me another 20 mins. and this isn't the first time this has happened. Gave them a second chance and their service is the same. 0 stars read more

How does this place survive? Sat in the pharmacy drive thru for over 1/2 an hour! Never got any text that script ready - called and said they have it? But apparently between the 5 mins of the call and the 1/2 hr plus of sitti g in the drive thru they lost it! If.it weren't for the co-promote b/t them and the pharma company for the zero dollar Co pay I would have gone elsewhere read more

The worst pharmacy I have ever been to. Line is ridiculous because they are insanely slow.

Disappointed. I called late last night to have an item put on hold to purchase today. A Walgreens staff member confirmed they can hold it for me. Went in to purchase said item today and was told they sold my item to another staff member in the morning. why put it on hold for me if you were gonna sell it? read more

The pharmacy sucks! The pharmacist that answers the phone is so rude and unknowable. Please try to avoid this place if you can. They are the worst! read more

Worst customer service at the pharmacy. No one waiting for vaccines yet i was told they only accept appointments. Spend 20 to 30 minutes trying to make an appointment on their website. It would not let me. I went to ask yet again if they could just see us since obviously there was a problem with their website. The guy at the pharmacy kep making a face like im bothering him. Seriously what kind of customer service is that?? I left. What a waste of my time. Never again! read more

Rebecca in the pharmacy is absolutely amazing! She was helpful, kind, patient and knowledgeable. It's a blessing to have people like her in this world! Thank you Rebecca! read more

Been using this pharmacy for years out of "convenience" due to its location. It's been nothing but inconvenient now for a while. Texts saying things are ready that aren't. Crazy overpriced. Long lines. Do not recommend this pharmacy at all. read more