I have been a customer at Procare pharmacy for 15 years. The customer service they give to each person you can't find at big pharmacy's anymore, they are wonderful. They always have what medication you need, they never say we don't have it and have to order it and then you have to wait day's for it to come in. VJ and his wife are carrying and so kind and always go out of their way for customers. read more

Great customer service. Super helpful and friendly staff! Would definitely recommend to anyone needing a pharmacist in the IE.

Wonderful service! My prescription was ready in a timely manner and everyone was so nice! Would recommend this pharmacy to friends in the area! read more

Absolutely lovely people that work there. Nothing but good experiences. I always appreciate the service.

My husband has used this pharmacy for over 10 years. Owner VJ and his wife are some of the nicest, most hardworking people around and are always so helpful and knowledgeable answering any questions about new medications or finding solutions. They always make time to say hello even when they are busy and remember things from your last conversation and follow up. They recently moved locations from Murrieta Hot Springs to next to Stater Bros. Bigger location and parking is easier to find now. Please use this pharmacy for all your needs, you won't be disappointed. Great people and great customer service! read more

Awesome place for pharmaceutical drugs. They are friendly people. Big support for them

Great pharmacy :) love coming here. Wouldn't go anywhere else! Great people working here too

Was visiting from out of town and had to go to an urgent care. This pharmacy had my necessary prescription in stock. They were very helpful and timely with helping me. Would recommend. read more

I always have a great experience at Procare Pharmacy. I've been going here for years and realized I never left a review to support my local pharmacy. The staff is friendly and knowledge. I always make sure to grab a drink on my way out read more

Poor customer service, negative verbal confrontation, phone neglect & NOT answering phones at times, unprofessional business conduct. Has been similar complaints, in regards to their business interactions & conduct. read more

Amazing customer service! Got the job done well! They were very professional, and also offered free delivery!!

They recently moved (as of May 28) out of the medical building by Murrieta Hot Springs to this great location next to the Stater Bros off Los Alamos. Their new address is 25060 Hancock Ave ste 101, Murrieta. The nicest, most knowledgeable Pharmacist and his wife always provide outstanding service. They truly care about your medication needs, unlike the big chain pharmacies. Also, I have been able to get my extremely hard to get prescription medications at Procare, when I was unsuccessful anywhere else. Highly recommend this family owned Pharmacy!! read more

Procare Pharmacy - They moved! New location 25060 Hancock ave, ste 101, Murrieta in the Stater Bros center off Los Alamos by the UPS store. - Drugstores Near Me - Murrieta, California

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I spoke to a guy on the phone and he told me he would be able to order my prescription the following day and reassured me I wouldn't need to call any more pharmacies looking for my medication because they would have it so I call the following day to make sure everything is fine and as I'm talking to a lady and asking questions, the guy takes the phone from her and proceeds to tell me if I can find it somewhere else to just go there. If they didn't have the medicine that's fine but don't reassure customers you're getting their prescriptions then not be able to fulfill them and then get mad when they are asking about it. read more

10/10 would NOT recommend!!!! I spoke to a man on the phone today by the name of Veegay regarding my prescription and he was nothing short of NASTY and DISRESPECTFUL. I had a simple request to transfer my prescription and he was combative with me the entire time talking over me and being just flat out rude. This is not the first time I've experienced this with the same person. Please do yourself a favor and just take your business elsewhere! read more

Great pharmacy, amazing people! I've had nothing but positive experiences every time I go to ProCare Pharmacy. I love being able to support small, independent, family owned businesses and it's evident that the owners at ProCare work hard and truly ethical people. They go out of their way to suggest how I can get reimbursed for medication not covered by my insurance. In addition, I have one medication that is a nightmare to fill- I had issues every month at large chain pharmacies. I've never had an issue with ProCare and the cash price compared to the large chain pharmacies is equivalent, if not better! I drive 20 miles just to visit ProCare. I will not take my business elsewhere! read more

Great to support your local small business pharmacy. They can get busy, be patient. They open at 9am, close by 6pm ... Monday thru Friday.

" "These people that own this Pharmacy are the nicest people. It is definitely not a chain store pharmacy. They take an interest getting to know you, the customer. The hours aren't the greatest but definitely worth being organized! read more

Disclaimer - I'm not a customer and will not be based on my husband's experience. As a potential customer he did not get the help he needed with his questions about availability of a new med and upon leaving a negative review based on that unhelpful interaction the pharmacist hunted him down to proclaim that he wasn't a patient and demand that he revoke the review like a crazed lunatic. What does it say about your customer service to bully others for sharing their review of their interaction with your business? It pretty much validates the well earned review. It's not unheard of to be helpful and to have that expectation of your staff read more

Love Procare! They go above and beyond to help their patients. Highly recommend!! Always give you the best price possible.

Ive known the owners for years. They are always friendly, fast, and honest. Best pharmacy in Murrieta!

Very sweet people. Happy I switched and my whole family will be using them now. I don't mind the drive to be treated nicely. Thankyou.

SUPREME SERVICE!! Our Son injured his ankle and the Gentleman helped him pick out crutches that fit and even set them up for him. He was friendly and so helpful. I'm surprised of previous reviews because they were Wonderful to us instantly!! I was even more surprised I only had to pay $22 for them!! Thank you so much for taking the time to go above and beyond for our Son! read more

Procare Pharmacy - Walked out with crutches! - Drugstores Near Me - Murrieta, California

Been using this pharmacy for years. Am always able to get what I need. No complaints after 10 years.

The pharmacist here is rude, inconsiderate, hung up on me, and completely lied on the phone about my 1 year olds prescriptions. My husband went in to see how much they would price for a nebulizer and it was $60. I know pharmacies are overpriced I have issues with that generally but nothing I didn't expect. My husband says no thank you while holding our sick baby and the pharmacist says "well if you fill your other prescriptions here, I'll give you money off the nebulizer." The inconsideration was beyond me, a sales pitch while holding sick babies? Again whatever, brushed it off. He then calls us shortly after we got home and tells me my sons prescriptions were ready, after we already told him we'd be using our regular pharmacy. I told him the same, we're having our regular pharmacy fill them and I'm confused why he filled them. He rudely said we didn't tell him not to fill them and he'd put them back and hung up on me. I was worried that the prescriptions weren't going to be filled by our pharmacy so I called back and he said "no the prescriptions were never filled I didn't say that, I said we received them". Have you EVER heard of a pharmacy calling you to let you know they received your prescriptions? No. They'd be making phone calls all day. I said "you explicitly told me you filled them AND that you'd put them back?" and he fought me tooth and nail he never said that. He was rude, unprofessional, and unethical to say the least. First you try to sell us on using your pharmacy, a $60 nebulizer that I just purchased elsewhere for $30, you lie through your teeth, and you hang up on me? This pharmacist only cares about making money. Makes me thankful for our pharmacist that takes their time with us, offers us cheaper alternatives, is kind, and we've never had a bad experience. I would give 0 stars to this place if I could. Unfortunate that people act this way, especially when their main customers are experiencing sickness or illness in some way shape or form. read more

Pharmacist is unethical, rude and dishonest. I was having my scripts filled for months and utilize a web based MD via video chat as I am on the road and travel for work. When I have my script filled at 8am, I get a call from pharmacist stating that he can't fill due to the Doctor not licensed in CA. I checked with the web based app and doctor and verified he is. Informed the Pharmacist and he said he can't just go off of what they tell you over the phone. ??? So to prevent any delay, I schedule and pay another consultation fee and made sure that the MD is licensed in CA, which he is and he cancels prior script and writes a new one. When I go to pick up, it's still not ready. Pharmacist says he needs to still get the verbal verification even though script was sent twice now. After waiting entire day, he calls me at the 11th hour and tells me this Doctor is in Arizona. Which I know was false and even went on the CA licensing board to verify that he is licensed and located in CA, but must be licensed in AZ as well. Also in the process of doing this, saw the intitial Doctor was licensed in CA as well. So both Doctors were licensed and are able to write scripts legally and do all the time in CA. Why, the pharmacist won't fill is beyond me. I couldn't believe he wouldn't fill this as he was using the excuse he isn't licensed in CA, I went there to show him. He knew this already and said it doesn't matter and now changes his tune and tells me he doesn't want to fill it and was doing me a favor for filling it for me the last 2 or 3 times. I'm like wait, you mean to tell me this now at the 11th hour. If I don't have my meds, I could literally have to go to the emergency room as you can't just stop taking them cold turkey. The fact he was trying to use a different excuse as if it was because the Doctors weren't properly licensed was a blatant lie. If he didn't want to fill the script for whatever reason, he should have told me the last time I filled so I could have time to make proper arrangements as this all takes time as it is a rare medication and is extremely hard to find. I would think that somebody in this field would know the ramifications of not taking this particular medication &what could happen when stopping cold turkey. He didn't care one bit and told me to just find a new pharmacy. This man does not care about your health and won't hesitate to deny your meds for no logical reason whatsoever and will lie as to why. Not only did I pay an additional consultation fee for 2nd doctors visit, but now I run the risk of checking into emergency room because he wasn't honest and up front and now I don't have time to fill at another location. Use this pharmacy at your own risk but please be careful. read more

I try to support the local pharmacies but the male owner here was very rude and not helpful to me, ended up having to get it filled at CVS due to the delay time. I'm sure they're just doing their best but as a patient with an acute illness I'd hope for better care. read more

Sense i moved to SoCal from New Orleans after hurricane Katrina I've been with Pro-care for a very long time VJ and his wife Oshima are great people and will help you with any problems your having very courteous and knowledgeable, good folks read more

Procare- they are pros at caring for you! You will never wait longer then 10 mins to get your prescription:) if there is an issue with your insurance the owner will try to help figure it out. They carry different brands of meds so if you feel one works better you can request it. I've sent over 50 if my friends, family and clients here and the are all happy As for the negative comments- when you deal with Walgreens you will have issues! They are always 1hrs wait and it's impossible to get your script transfer because Walgreens will keep you on hold forever! Try procare tell them Jennifer sent you read more

Great service and customer support. I went in with a script that needed to be filled that day. The owner stayed past closing time to get my script filled. This pharmacy works hard to insure all scripts are filled in a timely manner. I always recommend Procare Pharmacy to my friends and people that ask me if I know of a good pharmacy that is near by and friendly. Thanks Procare Pharmacy for doing a great job. read more

Excellent customer service and they remember your name and are very sweet and caring. Why support big chain pharmacies when you can have such a wonderful personal experience and support a local small family owned business? read more

Gave me problems since the first day I went there. Will not recommend to anyone I know. Not a friendly place to do business. Dishonest and changes prices on a monthly basis. read more

They're always so fast and helpful here! And the couple that own this pharmacy are just wonderful people who have helped me on more than one occasion with things that saved me a visit to the doctor!! read more

There are no words to express how grateful I am for this pharmacy. Vijay took his time with me to explain my prescription when CVS and Vons turned me away without even courtesy. If you want a professional, courteous, kind and fair priced pharmacy I would highly recommend them! I will be not be taking my prescriptions anywhere else from now on. Thank you Procare read more

Always friendly! Always remembers who I am! Fills prescription very fast and they also deliver, which is great! I wouldn't go anywhere else!

I've been coming here for 6 years now and I have always had fantastic service. I always call in my prescription and it is ready within 15 mins. The owners are extremely nice, especially the wife. I highly recommend this pharmacy read more

Nice pharmacy, face to face. Over the phone slightly rude (one incident). The place feels like family owned like the staff is close together and work well. Its extremely small but have never been in a long line or coming in as someone was leaving. So if your tired of the long wait this is the place for you. read more

Best pharmacy ever... they got my prescription out as they were reading the prescription. I didn't have to wait. Pharmacist was very knowledgeable gave my kids a treat and a bouncy ball while we were waiting. I Would definitely recommend going back read more

The best prices and people in town. I recommend trying them out. Super knowledgeable and friendly

I have been going to ProCare for over ten years. Hands down the best pharmacy I have ever used. Always come through. On time. Highly recommend. read more

I have been going to Procare for several years and can't say enough positive comments about this business. Veejay and his wife are kind and as hardworking as they come. They treat everyone with personal service and really care about their customers and their health. read more