Always have what i need .. very affordable and really friendly staff ... also near to my place and safe

In this store, there are two outstanding employees - Lucy ( looks like oriental woman around the late 30 or the beginning of 40 and Richard ( An American tall guy who looks strong and big with small amount of white beard ). I saw that Lucy sometimes work as the person who double check customer's receipts. I also saw that they both work in the area on the left side of customers's entrance door. Many thanks again to Lucy and Richard for their excellent customer service! read more

Nothing has changed. The customer service sucks. They don't answer their phone. I just wanted someone to look in the back for my item. Or have my 2 liter regular Sam's cola on the shelf. read more

To the rude and unprofessional person working at the return desk. It is no one's business as to why I came in today in addition to your attitude. Don't waste your time or money you won't get it back! read more

Went here on a Monday to the optical area. No one was in there and it was the WORST!! The two men running the front are complete morons. I sat here for an hour and a half while one man was trying to figure out how to work the computer so I could purchase glasses with insurance. He's sitting there stalling and eating right in front of me waiting for his co worker to get back. When he gets back it's even worse. They both have no clue what they are doing! I don't even think they knew anything about the insurance! I canceled my order. If I could give 0 starts I would. read more

Just don't bother going here. Maybe just short staffed but I see lots of employees wondering around. Been there twice and only one extremely slow checker both times. Also horrible management. They need to step in and help. I've walked out both times. I will not be going back read more

They never answer the phone!!!! Staff great managers are disrespectful and dismissive of customers as if we are bothering them.

Went to the store this morning. I was told I had to buy a Walmart plus membership to use self check out. Really?? I'll go down the street to Target before I give Walmart $13 a month!! read more

The staff and the manager J at the return counter is extremely rude to me when I am trying to return an electronic item.

I will give every single Walmart 1 start every time they have locked up goods. I pressed the button for service multiple times. Eventually I had to find a person for help. When they found a set of keys, it was the wrong one. They said they'll be back and then did not return. So I wasted 45 min before I finally gave up and didn't get what I needed. I will scream this from the mountain tops if I could: DO NOT LOCK UP ITEMS IF YOU DO NOT HAVE THE STAFF OR OPERATIONAL EFFICIENCY TO ASSIST THE CUSTOMERS read more

This Walmart is an average store and can certainly be improved. I have visited this store a few times, and I have mixed feelings about it. When you shop here, beware of the large number of homeless people who are parking out by the north end of the parking lot. For your safety, park close to the store and away from them. I have used the Moneygram services and this was done easily and very fast. I would recommend the wire services they provide, their rates are also very competitive. The grocery store has an average selection of products, they have a small frozen section and dairy section, but do not have a produce department. They also have a few aisles with groceries. I was able to find here a few things from different brands that other stores do not carry. I like this only because it offers some variety. For example, they had Famous Dave's cornbread, Palmier pastries (in the Hispanic aisle), and also Mexican Frosted Flakes (Zucaritas) and Cocoa Crisps (Choco Krispis) which have SUGAR as an ingredient instead of the awful fructose corn syrup! I also discovered a detergent with no Phosphates called Blanca Nieves Snow White! So you can tell I was having fun just buying different things not usually found at other stores. I removed a few stars for the following: Since we are during Covid-19, I was hoping to find antibacterial gel, disinfecting wipes, or some other cleaner near the carts, but the dispenser had run out. I also noticed that some of the employees were not wearing their masks correctly. A couple of them were wearing homemade masks that were not fitting correctly and left almost all their noses exposed, I also noticed some customers inside the store who had removed their masks and were wearing them around their neck. Also, I was trying to find some dumbbells that according to their website they still had 5 in inventory, but when I showed up, they had none at all. So their inventory on the website is not very accurate since this is the second time this has happened to me! Other than that, prices are very competitive and you can save money by shopping here. This is also a convenient location to purchase 5-gallon water jugs. I would recommend that you check out their Hispanic selection of products, and consider trying them out, I noticed that if the products are manufactured n Mexico, such as soda pops, jam, cereals, cookies, the items use SUGAR instead of the awful High Fructose Corn Syrup. read more

I just got my new iphone at walmart in livermore walmart cell activation in electronics the asian kid (i forget his name) not being racist! He was AMAZING !!he was polite ,and super helpful ....fast and it was an awesome experience defiantly recomed him for all cellphone needs 10thanks read more

Walmart - Department Stores Near Me - Livermore, California

The place has seen better days, I used to go here 7 years ago and loved the employees but now they must not treat their employees nice because they seem like they hate it there read more

Don't know what's all the low number of stars and negative reviews are all about. The place is the best Walmart I have visited with many helpful and friendly staff from the isles to the cash registers. Get a life, people and don't expect too much from a store that beats Amazon with their prices. Yes, I figured it makes sense to shop directly from this store than pay more for the same brands and products Amazon Prime sells me at 30% to 50% more than Walmart. Thank you Walmart. read more

The Auto department is great. Joel and the team give great service. They are pleasant, upbeat, knowledgable, and the price is RIGHT! I will make the drive to get my car serviced at this location. The other locations should model their customer service. Thank you, Walmart - Livermore. read more

It is HORRIBLE,it has a horrible return system, the ladies in Walmart are all ways in a bad mood. The dollar store is even Horst. And once my friend told me that he got milk and it cost 2.99 but the register lady overcharged him. Out said I saw a homeless I am know scared that more homeless come. In the close section Ther is no close for a 10 year old boy and a lot of girl close. And like what I said they are always mean read more

the most mediocre customers service all the way from web orders to the store it self. I order a pair of tires on the so call .com place the order on the 9th and they could not give me an ETA on the store so I schedule my installation for the 18th went there just to be told that the tire were there but they don't have the release form ?? So I rescheduled for the 20th and a soon I arrived the technician told me they are short personal and about to close eve with appointment went inside and ask the cashier she came out and told the tech. They have to do it because I have appointment 40 min. Waiting and they told me they can't do the installation do to a different speed rating on my new tires vs the ones already on my truck( now 10 min. To close ) read more

Today I went to the Livermore Walmart to get a pretty routine tire rotation. From the jump the tech was looking for a reason not to do it . Making zero effort to get us in and out. Customer service is a dying skill in the Bay Area! I left without getting any work done. read more

Come to buy Christmas pjs for an event.. mislabeled and wrong sizes. Thankfully I realize it right when I get back to my car walk back in to see if I can exchange for correct size. Hmm but what to my surprise have to sit in a line of 20 people with my two kids because there is only one person in returns to cost me an hour of my life for pjs, I didn't even wind up getting. Moral of the story this Walmart and the employees suck! No customer service whatsoever. read more

Went today to return a battery that did not hold a charge. I waited at the normal return line for a bit before the lady told me to go to automotive because the front will not accept batteries. When I got there I spoke to another lady who had asked me why I was returning it, and I told her because it only lasted one day before it wouldn't crank anymore. They must have a new company policy in place because she then wanted to test the charge on it. Not a big deal to me but silly because I didn't want a battery that failed on me. Regardless of how much charge it may or may not have, they should still accept it, (in my opinion) because most places have a good return policy. Anyways, she grabbed one of the shop workers to help her conduct the test, and of course it came up with a low voltage, but they were mumbling to each other so as if I should not hear the conversation which was shady. I felt very disrespected because they did not believe me that my battery had failed, and on top of that were unwilling at first to help me out. I asked if they could do a cash return too, just because I don't know how long it takes to go back on my card, but then they told me I should have gone to the front return desk. Bullshit. they just didn't want to do it for whatever reason. I usually buy my batteries from here, but this time it was a pre charged battery, which had me suspicious from the start, but i bought it anyways for about 90 bucks (used to be about 65 dollars) so of course I am upset that I was treated this way. The old batteries they sold allowed you to charge them at home which never ever failed on me. Thank you for reading this, I will never buy a battery from this walmart again especially after the way I was treated, and if anyone else is looking to buy them, or use their automotive services, I would strongly suggest going elsewhere even if you have to spend 20 to 30 bucks more for an oil change. I have a feeling this part of the company is full of people who dont give a single shit. read more

As usual, Walmart has barely anything that you need. They are pretty much an outlet for leftover crap. I went on the website looking for some item and he said it can only be picked up at the store. I came to the store and it's been confirmed by their employees that they do have the item but physically they don't. I shouldn't be surprised whatsoever. This place is just a giant size of a dollar store. read more

Yes I get it you all hate your jobs. But how about answering the God damn phone at 7am in the morning instead of just letting it ring for a hour straight. I mean Pick it up or get a new God damn job already. Fml read more

First car in line before 8am for oil change and tire rotation (update) wouldn't open any doors, even for check in, until mechanics were actually available. Could only do oil change because of lack of workers. Have tried calling in to get rotation appointment, no prompt for automotive department, and no one answers the other lines. read more

Two months ago, I had given the same Walmart a FIVE star review, I generally do not write bad review for anybody but this incidence really triggered me to do so. Last week I had bought 4 money orders using my Debit card and due to some reasons had to return it. At the customer service/returns counter I met this arrogant, rude and racist person named "DIANA" one of the most chronic senior person at Walmart as I have been seeing her for ages (since 2000), ahead of me there were two Caucasians customers returning their stuff and she spoke so well with them and when my turn came she went out of her counter to meet her friend (who was with her family) and started yapping for a long time. On her return I was polite and wished "Good Afternoon" without any response from her and when requested to cancel my Money Orders, The first thing she said that was "it's not REFUNDABLE" and when insisted why? she asked rudely "Where is all the paperwork give me paperwork, paperwork, paperwork now" I asked her should I fill up any specific papers?, as this was my first return in years, she said I need all the paper works I too was bit confused and asked do you want the receipt and proof of purchase she 'yes' in a very rude way, I had scanned copy of the receipt on my phone when showed her she said we cannot accept this and need the real receipt then only I can try. I had to leave the counter with a bitter feeling. I had receipts in the car, but I was mad with the whole experience and wanted to complain this to the Supervisor or the Manager, but I respect Women and as she was a senior citizen too, so I just went home. Today, I came back with the original receipts and to my misfortune I saw her on the counter talking to a white Guy for minutes and never paid attention to the customers they were talking about his fitness and he showed her he could jump and he is physically fit, probably they were having a great time flattering each other and here I come again, seeing me she was not happy at all, neither she told me to wait nor asked me to be patience, on my turn she again asked me the same question why do you want to return the Money orders, I stated my reasons and then she did this whole New Drama that her counter was not processing the Money orders and checked with other counter too and used words like "FUCK" and threw those Money order at me and said the machine does not work so I have to call the Support team, for which I said please call the team, I can wait, to which she said it will take more than an hour and I have to wait so I again insisted her to call the person responsible for which she said I can't call and there a big line and said she is busy (THIS ATTITUDE CLEARLY NARRATES THAT SHE WASN'T INTERESTED IN HELPING ME AND SHE WAS NOT HAPPY TO SERVE AS I WASN'T CAUCASIAN THIS IS NOTHING BUT A DISCRIMINATION ON HER PART AND WALMART). THEY HAVE CAMERAS THEY CAN CHECK IT, THERE WERE ONLY TWO CUSTOMERS. When we are in the queue we wait for hours sometimes, but she wasn't ready to call the support team and when I raised my voice, she become so furious that as if she wanted to trash me, and I became adamant to see the support staff. Then I meet a most wonderful person named DIGNA who was able to help me, even though she never knew all the process she had a will, a desire to help and was continuously on the phone getting instructions to do the right thing and she was able to refund me. I am sure DIANA is a rude, arrogant, racist, mean, and self-centric, chronic fragile staff in The Whole of Walmart chain stores. these types of people fuel hatred and animosity while Walmart loses its reputation, it's the people who make the companies great!! Hire some good People. I would urge the Managers to investigate this matter on a serious note as this may have a potential for a lawsuit for lying and discriminating customers. read more

One of the nicest Wal Marts around I must say. They had a very delightful selection of office type clothes. I bought more clothes than I should have today. The staff was incredibly friendly, which is shocking by Wal Marts standards. I wish I lived closer to this store. Way better than the one in Martinez. read more

Walmart - Department Stores Near Me - Livermore, California

I needed to get my oil changed in my car and tried to set up an appointment with Walmart they do not allow that to happen you show up, no one there. What a waste of my time. read more

This store is awful. No cashiers half the time. Long lines to get out. Can't find help half the time. The garden center and plants were almost dead. The display was sad. I have been going to this store since it opened but might have to become a Target shopper. read more

They ran out of bags and only offered their reusable bags for over $3 each instead. This was not the first time this happened at this location either but at least last time was during the "supply shortage" related to the pandemic. What's the excuse now. read more

Walked in and had a front end manager named Roland rudely asking me over and over how can I help you telling me the customer service closes at 7. I made it in line before 7. Then when I told him Walmart 2 Walmart he started laughing with two other employees. Walmart should fire employees like that.. not promote them. I will never shop at the Livermore Walmart ever again. If I could give 0 stars I would. read more

Your return police is poor. No returns on anything is not acceptable you are just taking advantage for the crisis. read more

I am not a fan of Walmart, but I needed a certain item that the Walmart in Oakland didn't have in stock and the Davis Street one in San Leandro had 4 of them. I did some research on the Walmart website to see which one of the store had the item I was trying to purchase for a birthday event in September. I needed at least 12 Libbey's Royal Grape Floral Bud Vase. Since I was not familiar with the store layout and it was my first time being in this store, I had the model number, the Walmart number and the UPC code ready to pounce on these vases. Get them, pay for them and head out the store, but not so quick because my GF's were with me and they wanted to purchase a few items, too. I had the manager to assist me on this one. I gave him my information and he was nice enough to take me to the section where they carried the vases. Alas, they only had six on the shelf and none in their stock room. I grabbed them and started to get to the checkout stand, but one of GF's stopped me dead in my track and asked me to put my items in her cart, as she was not done shopping. Okay, I wandered around, I found movie theater boxes of candies (milk duds, raisinets, jr. mints, etc) at .98 each, Palmolive Oxy for $2.64 (25 oz bottle) and Dove Hair Spray for $3.64, grabbed those items, too...that's it...no impulsive shopping...no more looking and browsing around...otherwise, I'm gonna end up spending more money. Thank goodness, I walked out of there, just paying about $25.00 on my purchases. I still had to get another six of the Libbey's Royal Grape Floral Bud Vase...okay, on to the next Walmart - the one in Pleasanton - to find them. The venture continues on and off the freeway before I head home. Finally, this Walmart is cleaner and a lot more organized than the one on Davis Street and hella lot better than the one in Oakland. That is to be expected since it's out in burbs (what I call way out in the "boonies"), where there's hardly any drama going on. read more

Walmart What can one say about Walmart? Just Great Customer Service and very friendly people!!! Thank you!!!!!!! Thank You!!!!!!!! Have a Great Amazing Powerful Day!!!!!! Roy Wassner read more

My mom recommended me to come to the auto section to get my oil change done. The two Filipino boys who are working inside the auto section are great. The inside of the Walmart and registers are a different story. Number one, Kimberly running the front desk section is extremely rude and shouldn't be talking about employees leaving or their new manager Kiki going on vacation. read more

Walmart is an essentials-only store. This one was okay. It was decently organized and had a clean restroom, and the greeter was friendly. Normally, I shop Target but since there are no Super Targets, things close early, and many Walmart locations are open late. I've been buying the store brand soy milk at Walmart over the past 6 or so years, and there are a few other essentials. I don't really care for the circus-like atmosphere of most of the stores but this was one of those times when I needed a thing or two. There also weren't that many people at the time, so it was okay. read more

I hate coming to this store but was forced to because none of the other stores were open on July 4th. I had the most horrible experience shopping here. What happened to customer service? The employees cannot be bothered to even say hello at checkout. I also had to return something and although there was no line, the 2 employees at customer service didn't even acknowledge me while I stood there waiting for 10 minutes. I seldom come to Wal-mart (prefer Target anywhere any day). Maybe the employees were upset they had to work on a holiday but don't take it out on the customers! read more

If I could give them a zero I would, ordered something online get email saying it would be ready by 8 mind I ordered b4 12! Get there and it's not even in stock ummm call or email nope! The girl that finally helped me was so stoned I could not believe it! I'll use target from here on pig read more

So today I had an issue with them kicking me out because I did not have a mask and the worst part was that I was with my cart half full and the lady in the pm shift in the electronics gave me rude attitude when I told her they should put someone at front door at all times. One of the associates we found near without a mask and told the Indian lady to check his associates first before us the clients. Not cool Walmart but thanks for keeping the world safe read more

This rating is mostly for the fishing and outdoors section of Walmart. I deducted 1 star because the customer service is usually TERRIBLE (read on to find out why, or skip to the bottom), but they do have pretty good selection on rods, reels, and bait & tackle for a pretty good price. Although, they are not very well made. And I will tell of my experience with that: I bought a combination rod and reel here to experiment with while fishing, and was pretty excited to try it out on the lake. The brand was Tiger, obviously an inexpensive rod, but we college students don't have a lot to work with, so I parted with $40, and took my new rod out on the lake (and my old one, my dad gave me as a back up. Thank goodness I did). So I cast out and play the waiting game. What happens when I get a bite? My reel SPLINTERS into a million pieces of cheaply made plastic all over the boat. The rod was perfectly fine and has NOT caused me any trouble since... BUT my fish got away. So I was not a satisfied customer. Be weary when you buy them together for so cheap. They are probably that price for a reason. I didn't bother returning it because I couldn't find my receipt, but the rod has held up pretty well, so I guess it wasn't all bad. Good prices will only come so far if the materials they make your product out of are so cheap and poorly designed. I will probably restrict my purchases to designated tackle shops from now on, with the exception of soft baits. (The selection is huge) One comment from the cashier irked me to this day though. As I was purchasing my rod, the cashier looks at my friend (a guy, who, btw has never fished before. I was teaching him), said "aaaw, cute. You're teaching her to fish?" I thought that was a little presumptuous if not somewhat rude, I know plenty of girls who like to fish and are quite good at it. :-) read more

Not a fan of Wal-Mart in general but I needed a printer and this was the only store that had my model in stock nearby. I came by during off-peak hours. I utilized purchase online and pickup in store. This feature was great! Knowing that my item would be waiting for me and I didn't have to search for it in store was such a help. The only downside is that pickup is in the back of the store so you have to walk through the entire store. In Target it's in the front of the store so it's much faster. read more

I came to this Walmart even though it's almost 30 minutes away from my house because they had a certain bike I was looking for. I noticed that the bike I wanted seemed like it was a return. I kindly asked an employee to help me possibly get a discount because of the scuff marks and dirt on the tires. Plus it had no tag or manual. Also didn't have the cardboard in between the wheels which has the bike size. All the other new bikes had these to identify that they are brand new. The employee told me to go find manager Chiu. When I found manager Chiu I politely showed him the multiple scuff marks and the dirt on the tires. He said no I can not help you. Even if it was not a return, majority of big companies would provide a 10% off discount just because of the damage to the bike. But no Mr Chiu said no. I asked him nicely to come with me to the bike section so I can show him the difference between the newer bikes and this used one. Again he said no I don't want to go there. I don't know how Mr Chiu is a manager if he can't even help or even show good customer service. I wouldn't have made a big deal about it but he seemed like he just didn't want to help. To be fair I did come near closing time but that does not excuse his behavior. read more

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