I really appreciated the pharmacists kindness & help whenever I come to pick up things for my…read moregrandpa. The younger (I'm so sorry I think he's Indian) guy is always patient & again just very nice and helpful. People always leave bad reviews but I don't think anyone takes the time to talk about the good stuff even if it's something small.

I am, as I type this, on hold with the pharmacy, trying to get an update on my son's prescription…read more They said they would "check on it." It has been 27 minutes and every time the phone starts to ring again, someone picks it up and hangs up so that I go back into the hold loop. This is the WORST PHARMACY I've ever had to deal with. ZERO STARS.

From. My Own Experience CVS Pharmacy has excellent Customer Service. They are very professional…read moreand Helpful most specially the Livermore Branch.

I was talked into signing up for Extra Care. It is impossible to discontinue. This may be in…read moreviolation of a law. I recommend no one signs up!

I have never received such horrible customer service in my life by one male who works the check out…read moreand drop off counter. He was rude to me and you can just tell he is miserable, hates is job and possibly even his life. But what was worse was watching how he treats elderly or the super sick. They are needing a little support while navigating obtaining a prescription and he was offering nothing even close to the support and tenderness they needed. I would highly suggest taking your prescriptions elsewhere.

I love coming to the store. Every time I come in, everyone is so friendly up in the front of the…read morestore and very welcoming. I suffer from agoraphobia and this is about the only place that I feel comfortable and safe. I want to think all of the CVS employees for your kindness. Thank you to the store manager, Nikki and employees!!

I have gone to other CVS pharmacies in Livermore,, and they suck, but THIS is the jewel in the…read morecrown! Great staff. Personable and professional and extremely helpful every time! I would recommend them to everyone. And if you use the two in 1st Street, run don't walk here and move your prescriptions ASAP! This location is well managed, has proper staffing, and will call a doctor's office to get the correct prescription or work with medical staff to insure your needs are covered by your insurance. They have been tremendously helpful!!

I really love Target as a store in general. It's always full of great decorating items. Prices are…read moreright on but now that CVS merged with them I am truly impressed! I really only stayed with CVS because when I started picking up my prescriptions in Danville, service was excellent but in Livermore on First Street it dropped to less than par. I was in process of changing to Target but was informed that they merged. Can I say it truly was a decision based on horrible customer service support in CVS First Street store pharmacy. Since I moved to pick up at the Livermore Target pharmacy; I am very pleased to say Targets pharmacists and techs are very professional and pleasant to work with. : )

I came to pickup some 4x6 photos that I ordered and already paid online. I arrived at the photo…read morecenter counter and was helped right away. Got my photos in a minute. Fast service. All went well!

Morning managers and self checkout staff are horrible to people coming in the mornings for Pokémon…read morecards. I have been continuously harassed by employees for being in the store while shopping for other items. I was approached by two managers yesterday because I was looking for someone to give my number to but couldn't find the person. The vendor never came and I asked if I was just wasting my time and they told me they can't share that information. All I asked today was if the employee was going to keep a product for herself and she's said do you want me to stop the transaction. They need to take been care of thier customers and 1) stop buying the products before customers and 2) know how to talk to people.

I'm very impressed with this compounding pharmacy and will travel from Tracy to San Ramon to pick…read moreup the prescriptions for my kitty. They are fast in filling the prescriptions, communicate by text, and they are professional and friendly.

We have been using Custom Care compounding for at least 10 years. They have taken care of multiple…read morepets with various medications, and also for custom compounded medications for humans who needed medications that were not available through regular pharmacies due to shortages. Their communication is fantastic, and they take care of getting prescriptions to you quickly and efficiently. I can't say enough nice things.

I like this pharmacy but there are lots of homeless people outside. It's really frustrating because…read moreI just wanna go in and grab some medicine, and they're all always bothering us. I wish they would clean it up.

I love this pharmacy! I changed from CVS a year ago and have never looked back. The staff is…read morefriendly, helpful and efficient, and they have all of the necessary vaccinations I need - include the egg-free flu vaccine that nobody around here has (I used to have to drive to a compounding pharmacy in Fremont to get it). They also have a nice private waiting room just for pharmacy customers awaiting their vaccinations, and another private room where they give the vaccinations. I have never had to wait long either. They are also great at getting ahold of my doctor if a prescription runs out, and prescriptions can also be filled automatically should you opt for that. They also give you a coupon for a discount on your grocerys when you have your vaccination. I notice that most of the bad reviews here are quite old, so maybe they have had a change of staff. I have been very happy there and would recommend it to anyone looking for a better pharmacy and vaccination experience.

Our go-to local drug store and pharmacy…read more We love going there to shop the huge array of consumer goods, and also for all our prescription and vaccination needs. The service is always impeccable, there aren't too many people, and parking is never a problem. Bonus - they have a Thrifty Ice Cream parlor inside, which is a family favorite. We heart you, Rite Aid Pleasanton. Thank you!

Hate to give a less than stellar review, because the actual pharmacists are great, friendly and…read morehelpful. so this review does not reflect on their performance, just the sad state of the corporation. On the retail side, the shelves are literally half empty, and have been for almost a year. And last week I had my doc send a prescription there, only to find out after driving over, that they did not have it in stock. Poor communication. Between the Front of house and back of house failures, this location, and possibly the entire corporation, will not survive. I suggest mark Cuban's Cost Plus drugs, which will literally save you 50% - 90% on most prescriptions.

Rude employees, especially in the pharmacy! Be aware of the intrusive phone calls from CVS for flu…read moreshots, I have gotten as many as 11 calls a day and Corporate will do nothing to stop it!!!

Was sent to pharmacy to buy Covid tests. Pharmacist late for her shift only two people working…read more Over 30 min and still waiting there's a line with at least 6 folks who also have been waiting over 20 min. Why they don't have more people helping is crazy for a Saturday! Will avoid at all costs in the future. The one person keeps telling everyone, I do it later. I do it later. Has not successfully helped anyone yet.

I normally don't waste my time writing reviews but I have just signed up to write my first review…read moreonly because I felt so disappointed for the horrible service in this pharmacy provide. I have been yelled at and I feel terrible the whole day and I still wondering why she was so MAD. (I know sounds overreacting but I'm just being honest taking this time to write before go to bed otherwise I won't be able to sleep!) It was the Asian lady in the counter I just asked her a question and she gave my a dirty look very angry and Scolded my like I was her kid. This Asian lady named TINA is extremely RUDE this is not the first time. I have seen that before. I know everyone has a bad day/mood but this is not normal encounter this situation every time. This is unethical and unprofessional (at least pretend being nicer a bit)! I was reading other people reviews from 6 years ago and it sounds the same rude people working. I totally agree with the person who wrote "the lady in the counter should get FIRED!" and I will add/say asap! She is the one who usually sit next/ near the counter of the pharmacy.

Mariam in the Pharmacy, helped me when I called about the J&J vaccine. Got my sister and I and…read moreappointment that day. When we got their they took our info. Mariam administered the shot with humor but sensitivity. Thank you Mariam in the Pharmacy in Lucy's on Holmes. Will always recommend that story and the Pharmacy! Thank you Kathy