I really appreciated the pharmacists kindness & help whenever I come to pick up things for my…read moregrandpa. The younger (I'm so sorry I think he's Indian) guy is always patient & again just very nice and helpful. People always leave bad reviews but I don't think anyone takes the time to talk about the good stuff even if it's something small.

Every time I come to this location there is one employee that is always talking on a personal phone…read morenever says hi & every single time before I can type in my number just cancels me out of typing it. I miss some of the other staff that was here

I am using this pharmacy now for my mom as she was at Rite Aid that closed and sent everyone here…read more It feels like this pharmacy is so overwhelmed it is doing all it can really. I've been here 4-5 times now the last couple months for my mom's prescriptions. I was hoping someone would stand out so I could comment "wow!" .. hasn't happened I haven't had rude or terrible service, but it could be better. Transition from Rite Aide - not great, have to call on everything, won't refill and issues with getting insurance to work again. Service, not rude, not happy to serve me, just always somewhere in between, probably because the line is always about 6-8 people deep.. The app is horrible if you come from Rite Aide, you see nothing, after getting that resolved, adding as a family member took about 3 weeks to straighten out too.. much of this is CVS in general and not particular to this store as I personally use the one on the other end of town too. I wish it would be less busy so I could acutally tell if the people here care about us at all.. though, phone calls have been very short too, considering the prompts and hoops we jump through for a human, we should matter more!

The worst Mgr by the name John at this location! Lazy as hell, I actually experience at their photo…read moredept, the printer for photos was down so I told him why don't you post a sign so we're not using it, & wasting our time...then he tells me to use it online, because it's going to take time for him to fix it, that's fine I understand. Meanwhile the printer started printing photos, & he said they were from orders from yesterday so he told me not to wait, I told him that's fine but what happens to all those photos printing, right now he had no answer!! He said he doesn't know who ordered what?!!! So I feel so for those who had those pics printed, lord knows what they will do with them, so I told him to put up a sign so no one will waste there time, his reply "I just got here" unbelievable, lazy as hell & he's the Supervisor, blows me away

There is an older guy that works at the cvs pharmacy he wears a mask a little tall with a combover…read moreevery time I go here I'm nice and friendly he's just really rude but everyone else I have experienced are nice and friendly.

I love coming to the store. Every time I come in, everyone is so friendly up in the front of the…read morestore and very welcoming. I suffer from agoraphobia and this is about the only place that I feel comfortable and safe. I want to think all of the CVS employees for your kindness. Thank you to the store manager, Nikki and employees!!

Prices are very reasonable and the majority of the staff members are nice, but to be honest the…read moreplace is a bit worn and decrepit. Not to say the store is dirty, but it does seem a bit neglected at times. It takes ages to get a staff member to unlock anything. And as half of the beauty supplies and cosmetics are on quarantine, this can be quite an issue. Also the most recent time their system was done, I was rather curtly informed of this by a stressed employee as I tried to make a return. I don't quite know how to describe it, but it's a place a come to with a full shopping list and end up leaving with a heavy heart and the harbinger of a migraine. I come in hopeful and leave channeling my inner Eeyore.

EMPLOYEE: LUCY - RETURNS DEPT - WALMART LIVERMORE, CA I…read morewent to return an item that I had won in a raffle, Walmart sells it so I figured I can go and try to return it. But right away the lady LUCY working at Returns department at the LIVERMORE, CA WALART seemed bothered as if I was inconveniencing her. Let me point out though she was on her phone when I first walked up. She right away says it's not Walmart's item before even scanning it. She just kept saying I needed a receipt and said I always need a receipt but in this case I didn't have one. End of the day the item did not come up which it was fine and I'm not complaining I couldn't return the item it was more on how she was just being towards me. Her tone and demeanor made me feel like I was doing something wrong. In my opinion if she's gonna be working in customer service she needs to understand how she should treat people.

I'm very impressed with this compounding pharmacy and will travel from Tracy to San Ramon to pick…read moreup the prescriptions for my kitty. They are fast in filling the prescriptions, communicate by text, and they are professional and friendly.

We have been using Custom Care compounding for at least 10 years. They have taken care of multiple…read morepets with various medications, and also for custom compounded medications for humans who needed medications that were not available through regular pharmacies due to shortages. Their communication is fantastic, and they take care of getting prescriptions to you quickly and efficiently. I can't say enough nice things.

I like this pharmacy but there are lots of homeless people outside. It's really frustrating because…read moreI just wanna go in and grab some medicine, and they're all always bothering us. I wish they would clean it up.

I had a really good experience here, once (when women were working), but then I went back with my…read moredaughter, to get her a booster, and the pharmacist (a dark haired short man) was incredibly rude to her. She has a disorder that makes her immune compromised and yet he refused to let her have a Covid booster recommended by her doctor. Mine was so easy to get, and the 10% off coupon was so great, I told my daughter we could get her boosted and then go shopping. What a mistake. He didn't even let her explain she had immune issues- and really, does she have to be grilled over that where everyone can hear? I will never, ever go back here. It's horrible to be treated badly when you are just trying to do the right thing. I'd find somewhere else- anywhere else.

Our go-to local drug store and pharmacy…read more We love going there to shop the huge array of consumer goods, and also for all our prescription and vaccination needs. The service is always impeccable, there aren't too many people, and parking is never a problem. Bonus - they have a Thrifty Ice Cream parlor inside, which is a family favorite. We heart you, Rite Aid Pleasanton. Thank you!

Hate to give a less than stellar review, because the actual pharmacists are great, friendly and…read morehelpful. so this review does not reflect on their performance, just the sad state of the corporation. On the retail side, the shelves are literally half empty, and have been for almost a year. And last week I had my doc send a prescription there, only to find out after driving over, that they did not have it in stock. Poor communication. Between the Front of house and back of house failures, this location, and possibly the entire corporation, will not survive. I suggest mark Cuban's Cost Plus drugs, which will literally save you 50% - 90% on most prescriptions.

They are very very very slow and not efficient. Plus they have a bad attitude…read more Their faces look like I own them millions of dollars and did not want to service me. Anyway, I have requested my physician to send my prescription to other pharmacy.

I normally don't waste my time writing reviews but I have just signed up to write my first review…read moreonly because I felt so disappointed for the horrible service in this pharmacy provide. I have been yelled at and I feel terrible the whole day and I still wondering why she was so MAD. (I know sounds overreacting but I'm just being honest taking this time to write before go to bed otherwise I won't be able to sleep!) It was the Asian lady in the counter I just asked her a question and she gave my a dirty look very angry and Scolded my like I was her kid. This Asian lady named TINA is extremely RUDE this is not the first time. I have seen that before. I know everyone has a bad day/mood but this is not normal encounter this situation every time. This is unethical and unprofessional (at least pretend being nicer a bit)! I was reading other people reviews from 6 years ago and it sounds the same rude people working. I totally agree with the person who wrote "the lady in the counter should get FIRED!" and I will add/say asap! She is the one who usually sit next/ near the counter of the pharmacy.

Mariam in the Pharmacy, helped me when I called about the J&J vaccine. Got my sister and I and…read moreappointment that day. When we got their they took our info. Mariam administered the shot with humor but sensitivity. Thank you Mariam in the Pharmacy in Lucy's on Holmes. Will always recommend that story and the Pharmacy! Thank you Kathy