9/27/24- Finally got medical, so I had to get all my prescriptions filled after seeing a new…read moredoctor. I lost my insurance back in February. I don't have any income currently, and I am still waiting for SSDI to be approved. So, I came in with some apprehension on whether I would have all my medicines covered. I didn't get her name, but the pharmacy covering the register was very helpful in looking up my prescriptions to see which were covered. It did take a bit of time since I had a lot of prescriptions to be filled. I really appreciate her help and the pharmacist in going over which ones were covered by medical and / or if there was a restriction by medical. Unfortunately, this was causing the line to back up, and there was some complaining that I could hear from those other customers. That is unfortunate since the staff was giving great customer service. I wasn't rushed through or not given helpful assistance. I really appreciate being treated like a wanted customer. This CVS does, however, need to hire more pharmacy employees. There were only 3 staff members trying to process the prescription orders and checking out customers.

Oct 2 2020- they aren't enforcing customers to wear masks. Saw 2 men without masks/no masks visible…read morewalking around. They aren't cleaning self checkouts between customers. Only had self check scanners open today at 3pm. No option to use a cashier since actual register was closed and no employee in front. I hate self check out because it never fails that something happens and an employee is needed anyways. So I did need an employee because the self checkout computer called for one. The employee shows up scans his card and it starts working again. So I have no idea what the problem was and it seemed neither did the employee. This really sucks now. Also now it appears you need paper coupons because the self checkout asks you to scan them.

5/5 for friendly customer service!! Everyone including the pharmacists, workers, cashiers was so…read morefriendly and caring! They set up waiting chairs, clean and sanitize too! Sanitizer is available throughout the store too. The vaccine process is straight forward. Make your appt online, check in at the front of the store (show ID), wait in pharmacy line, get your shot, wait 15 minutes... then live it up!!! Thank you to this Rite Aid team for being so kind and making this a great process!

I went here to take some passport picture. The guy was very rude. Charged me $16 didn't even cut…read more The pictures. Didn't even show me what the picture qualities horrible there's no one in the store not even a single customer. Very bad service. Do not recommend this place to anyone.

DO NOT COME Here! I had an emergency this morning and had to take my kid to urgent care…read more Unfortunately my usual pharmacy is closed today, so the doctor at urgent care just sent it to the place closest to me. I hate going here. Urgent care said they would call me when the medication was ready, nope this place did not call. So I call them and get transferred through their phone tree stating my son's meds are ready. When I get there, there are 3 ppl working. They all look at me as if I am the weird one. One guy goes: oh we are closed until 2 for lunch. Wtf. What pharmacy closes until 2?! So now my son has been waiting since 8 am for his medication because they did NOT call to tell me was ready. And, now I have to come back 30 minutes later because they are out for lunch. Happy new year to me! Ugh.

If I could give 0 for this pharmacy I would. My fiancé came into get his medication early morning…read moreand lines were already long. The person who helped in front didn't even offer to have a pharmacist go over instructions for his medication and also did not even try to figure out why his insurance did not cover his medication. The first thought that came to my head were the elderly who pick up their medication that may need extra assistance on how to take their medications and any insurance issues. I get that they may be short staffed but please do something about that. We did end up calling to get further instructions on medication and an explanation of why insurance wasn't used to help pay for meds but this should have been done right from the get go. We we will not be returning to this pharmacy.

Takes for ev ver ! And they call and say its ready, you drive in wait 20 minutes in line inside or…read moreout. Then tell you its not ready .. come back in 20 . This happens EVERY time ! And i pick up muds every week!

Horrible attitude from the workers, always understaffed (not the employees faults obviously but…read morestill annoying for customers), the pharmacy is so slow it's actually unbelievable, and they're low on stock a lot of the time. i've been getting my medications here for years and i don't remember the last time they actually had my medications ready with no problems or delays, it's ridiculous and i think im finally getting completely fed up with it and im just going to start going somewhere else

I had a return that I bought at the website. The first customer service lady I encountered would…read morenot help me in any way. "Oh, this (sic) numbers doesn't (sic) work. Thankfully, Anana stepped in and straightened everything out in about 2 minutes!

1/7/26- Paper bags tear too easy from how much the cashier packs into the bag. The bags have no…read morehandles and they still use the rotating bag holder where the sturdy plastic bags used to be. One bag was heavier than the other. When I lifted the heavier bag it tore. Walmart cahiers need to be taight how to pack a Walmart bag to not make them too heavy. They are still stuffing as much as the can into it just like when they had plastic bags Walmart needs paper bags with handles at least..

When people say to support local, small businesses, I immediately think of Reich's. After getting a…read morenew insurance, I had a hard time finding a reliable and friendly pharmacy and I'm really grateful that I found Reich's. The entire staff is helpful and friendly. I especially like Janine, who is sharp, quick, and super kind. I've been with them for two years now and I feel confident recommending them. I hope they stay open for a long time. We need more places like theirs--businesses who care if you come back.

My husband and I came to this store by mistake but I am so glad we did! My husband had a very deep…read moresplinter that was infected. We asked if they had anything and they immediately went back looking for something. They were all involved in helping us find something. They found a lifting salve and it lifted the splinter out in less than 24 hours! Thank you so much!!! I would definitely recommend this pharmacy. Love the personal touch they add

06/03/25- First time using this pharmacy at this safeway to fill a prescription. I usually go to…read moreMoutain House but since I do most of my errands in Tracy, I decided to start having them filled here. I've always had good customer service at Mountain House Safeway, so nothing negative to say about them. I was helped by David today. Very nice young man and he even wished me a happy birthday since my birthday is this month. I found out his is this month also. He understood that I wanted to start filling my prescriptions here and advised me on what to tell the other Safeway pharmacy. He was very helpful.

Called in to comfirm pick up. Tech said it will be ready 450 pm. Showed up 4:55 and theu close…read more Little old lady was there to needing rx. She said they constantly close early.

I use to go to this Pharmacy .. Very nice family owned place. I would still go there but my moved…read moreDr's plus no longer commute in Tracy

the worst customer service from this pharmacy as one employee has such a horrible attitude The girl…read morewho attends the window is abusive when it comes to helping the customer. I don't know how they can have employees like that, I arrives with a good attitude and she with her ugly faces is in a bad mood. If she has a bad day, don't take it out on the customer, it's not my fault. of her miserable life that they have....