I use Tracy Care pharmacy for my kids and for the few prescriptions I can't get by mail order. My…read moremail order, OptumRx, is the worst at giving me correct information but I use them for the discounted price on prescriptions since some are very expensive. This past month they messed up big time and admitted to it. I was told something was converted and requested it be mailed out. 3 weeks later I checked back because I didn't get it. The rep. was not only wrong about my benefits but my Rx also didn't get mailed out. Once I spoke to them I realized I had 3 days left. Normally (it happens so often!) when that when happens they over night it out to me. But they couldn't because it was time for another prior authorization. An Optum supervisor had to get it processed with my doctor. Once approved I had 1 day left. I asked the pharmacist at Tracy Care pharmacy if he could fill it and he it had to be ordered. And it's Friday. I called back for status and he went ahead and paid to have it delivered tomorrow, on a Saturday! I'm beyond grateful. He's always going the extra mile for me or one of my kids' medications. And all the employees are always so nice!

Tracy Care Pharmacy has been servicing our family for some time now. Everyone there is so friendly…read moreand helpful. The pharmacist, Neesh is amazing. All of the staff greet us with a smile and a willingness to help us with whatever we need. Every time I call, whoever answers is pleasant and considerate of my needs. On occasion I will ask to speak to the pharmacist and if he is not on the other phone line, he immediately comes on and talks to me. He doesn't rush me but takes whatever time I need to deal with whatever I am asking. If he's on the other line, he calls me back within 10 minutes. The pharmacy always keeps track of when our medicine is due for refill and if the medicine needs the doctor's ok, he contacts the doctor's office. That is such a wonderful service to offer because in this busy life, sometimes it's easy to forget until we're out. I would highly recommend Tracy Care Pharmacy to anyone who wants personal service with a smile.

When people say to support local, small businesses, I immediately think of Reich's. After getting a…read morenew insurance, I had a hard time finding a reliable and friendly pharmacy and I'm really grateful that I found Reich's. The entire staff is helpful and friendly. I especially like Janine, who is sharp, quick, and super kind. I've been with them for two years now and I feel confident recommending them. I hope they stay open for a long time. We need more places like theirs--businesses who care if you come back.

My husband and I came to this store by mistake but I am so glad we did! My husband had a very deep…read moresplinter that was infected. We asked if they had anything and they immediately went back looking for something. They were all involved in helping us find something. They found a lifting salve and it lifted the splinter out in less than 24 hours! Thank you so much!!! I would definitely recommend this pharmacy. Love the personal touch they add

Well, they didn't carry what I needed. But just based on the fact that an ACTUAL HUMAN BEING who…read morewas PLEASANT and BRIGHT answered the phone, this place already stands above all the rest of the DME providers in the Bay Area.

I had bought a walker from here and had decent service. The second time however was not as…read morepleasant. I came to rent a wheel chair and Darleen was incredibly rude to my sister and me while we were inquiring on a medical bed. When in need of medical supplies, the person providing them should be a bit more compassionate and understanding.

What lovely people! I'm overwhelmed with gratitude. I came in looking for Pepcid for my dog and…read morethey were so sweet. He's tiny and needed 10mg, couldn't find at target. They gave it to me. I'll definitely come back and be checking here first from now on for any meds here.

I've been using the services, of this pharmacy, for quite some time. Over this period, of time, I…read morehave found, their pharmacy team, to be highly professional, knowledgeable, curtious and sensitive, they are always willing and ready to extend an extra efforts to take care of your prescription needs. I highly recommend lathrop pharmacy and I am confident, that after your initial visit, you will feel the same. S. Lebrecque

Every time I come here, the associates are so helpful and attentive! I was on the hunt for a…read moresunscreen that wouldn't make my dark skin look casket ready, and I was swiftly helped and given instructions on how to layer it properly! When I came in most recently, Iman was such a sweetheart and helped me understand how to use the products I've just purchased. Sometimes when you walk into cosmetics stores, the employees really don't care if you live or die, but that is certainly not the case here.

Just left Sephora, the associate at the Sephora station here was super nice and very helpful. She…read morewas busy with another customer, but make sure to greet me. Then she helped me, had great customer service. She made my day! Thank you!!

I've been to this Sephora several times now with my daughter. It can be very overwhelming to see…read moreall of the different brands and products surrounding you when you're there for something specific but do not know where to start. Oftentimes we've been here and left because nobody approached us and when we looked for help they were already helping others. They can get very busy very quickly. This last time was different. Dominique approached us and then proceeded to help us narrow things down. He asked a few questions and then confidently took us to the specific products that he thought would work. He is a professional who keeps himself abreast of the latest products and how they work. We found what we came for and now we feel more assured in coming back and being able to find what we need. Sometimes the presence of skilled staff is what makes the difference.

Stood around while three employees talked and did I don't know what. Waited for the girl that was…read moregiving excellent customer service to client before me...only to be treated like I was a nuisance. I spent $100 because I truly needed what I got and didn't have time to mess around going somewhere else or I would have. There were other things I would have gotten if she had not made me feel rushed. I guess my running errands sweat pants made them judgy. She actually asked if I just wanted samples or if I was going to buy something. RUDE.

I normally don't waste my time writing reviews but I have just signed up to write my first review…read moreonly because I felt so disappointed for the horrible service in this pharmacy provide. I have been yelled at and I feel terrible the whole day and I still wondering why she was so MAD. (I know sounds overreacting but I'm just being honest taking this time to write before go to bed otherwise I won't be able to sleep!) It was the Asian lady in the counter I just asked her a question and she gave my a dirty look very angry and Scolded my like I was her kid. This Asian lady named TINA is extremely RUDE this is not the first time. I have seen that before. I know everyone has a bad day/mood but this is not normal encounter this situation every time. This is unethical and unprofessional (at least pretend being nicer a bit)! I was reading other people reviews from 6 years ago and it sounds the same rude people working. I totally agree with the person who wrote "the lady in the counter should get FIRED!" and I will add/say asap! She is the one who usually sit next/ near the counter of the pharmacy.

Mariam in the Pharmacy, helped me when I called about the J&J vaccine. Got my sister and I and…read moreappointment that day. When we got their they took our info. Mariam administered the shot with humor but sensitivity. Thank you Mariam in the Pharmacy in Lucy's on Holmes. Will always recommend that story and the Pharmacy! Thank you Kathy

I called this store twice. The first time, I had a pleasant phone conversation with a man regarding…read morea hair toner he said was in stock, and the price was reasonable, so I went in the following day. However, when I arrived, there was a sign on the door indicating they would be back at a certain time, shown on a hand-drawn clock. I called the store, and a woman answered, explaining she had stepped out to pick up her children and would return in 20 minutes. I ended up leaving. I returned the following week and found the store unlocked. Inside, a woman was sitting behind the counter on the phone. When I asked about toner, she pointed me toward the section, which was extremely disorganized. The toners appeared old, inventory was scattered, there were large gaps on the shelves, and the specific toner I needed was not in stock. I decided to purchase eyelash glue instead. At the counter, I found my usual brand, but when I opened the box to check it, there was no safety seal. I asked if I could open another box to confirm whether it was sealed, and the employee became upset and told me not to open any others, insisting they were all brand new. However, the packaging on the box I examined was missing, while the one underneath it was sealed in plastic. When I asked if I could purchase a sealed one, she refused. At that point, I declined the purchase and left. I would not recommend this store due to poor organization, lack of cleanliness, limited stock, and cold customer service. I would definitely take my business elsewhere.

This is the worst store I've ever been in. Ever. all these five starred reviews are all fake. The…read morestore is a mess. boxes everywhere, old faded. Old retired products some expired. The shelves are empty. The customer service is a total witch. She booby trapps products. She makes you buy items by leaving things out and open and if you touch it, she make you buy it. Curlers, hairbrushes, hair clips. They put out samples and if you try the sample, they say you have to buy it and that's not a sample. The woman is lazy, watching TV and her store is a wreck with unopened shipping boxes. It looks like it's been through some kind of traumatic event. She's very rude. I will never go here again. It is 5 star on a list and it's not Yelp. (Gh3tt0) Insulting to the wonderful island girls. It appears she is living here too. She doesn't want customers, looking around and will jump down your throat if you shop around. She yelled at me as if I was bothering her in her home or something. I did notice a bed/couch in the back area.