Things were fine until a couple months ago. Long and short, I was due a refund because my insurance…read morestarted paying, but it took a couple of months - so long that I wrote a one-star review. THIS review. But wouldn't you know it, I didn't get the message that they'd already run the refund like two days before! So I'm editing my review to say that even though resolving this mistake took a long time, I've generally had a very good experience with this pharmacy. Five thumbs up.

My dad goes to this pharmacy, and I'm writing this review on his behalf. PJ Jahan, one of the…read morepharmacists here, is truly one of the best we've ever worked with. On multiple occasions, there were issues with my father's prescription refills, and PJ consistently went above and beyond to make sure my dad received his medication on time. His dedication, kindness, and professionalism made a stressful situation so much easier for our family. I sincerely hope his leadership recognizes his value--he absolutely deserves it, and honestly, a promotion too!

I'm very impressed with this compounding pharmacy and will travel from Tracy to San Ramon to pick…read moreup the prescriptions for my kitty. They are fast in filling the prescriptions, communicate by text, and they are professional and friendly.

We have been using Custom Care compounding for at least 10 years. They have taken care of multiple…read morepets with various medications, and also for custom compounded medications for humans who needed medications that were not available through regular pharmacies due to shortages. Their communication is fantastic, and they take care of getting prescriptions to you quickly and efficiently. I can't say enough nice things.

Yesterday, January 13th, at 2 PM, I went to this CVS store, but unfortunately, I had a very…read moreunpleasant shopping experience. I asked a female employee wearing glasses about a promotion on hair dye products. Her explanation completely contradicted the promotional information clearly displayed on the price tag. Due to the inconsistency, I decided not to purchase the product. At this point, she told me I needed to put the item back myself. Honestly, I thought I had misheard her, as I had never encountered this situation in any store before. Of course, I asked again, "Are you telling me to put it back myself?" She firmly replied, "Yes, because you're not buying it." This was the first time I've experienced something like this, and I found her attitude very rude and unprofessional. In my opinion, she is not suited for customer facing sales work. Ironically, her attitude was more like giving orders than providing customer service. In short, this experience left me with a very bad impression and severely impacted my shopping experience. I immediately went to a nearby Safeway , where the same product was not only cheaper but the service was also as attentive as always.

I came to see if there was any Christmas deals left and there was none. All valentine items are…read morehere. This is one of the bigger CVS store in the area, I like this store size. I didn't end up buying anything, but this store is nice and clean.

After my wife was released from the hospital, she was given a a prescription for a supplement. I…read morewent to 4 local pharmacies and stores and the only direction I got was "I think it's in aisle 13...". One pharmacist took me to an aisle but gave me the wrong item. Thankfully, I happened to recalling friends receiving great service from Ali and Nancy. They are quite the team and I will be forwarding all of our prescriptions to them. I strongly recommend them.

This is the best pharmacy in town! No lines, knowledgeable staff and kind pharmacist. Takes all…read moreinsurance and even delivers if preferred at no cost! We have been coming here for years and don't go anywhere else!

I came around 10:30am, was 4th person in line. I couldn't get a live person on the phone so had to…read morecome in to check on my son's prescription. I came here and thankfully they had it, but still need to process it. They told me 10 min. It is almost 11am, there is only two people at the counter. One doing flu shot. More people coming to the line. I am still waiting, very disappointed that this is turning into more than 30 min. If I wasn't in a hurry, I wouldn't mind. But I am on a time crunch. They need to staff up in the morning. Someone didn't show up for them this morning. Perhaps provide backup schedule person for staff.

One of the rudest people working at this location. Very very sad to see how they treat patients and…read morehave no patience and empathy to answer questions. When they can't answer a question they just put you on-hold forever. They will transfer you to other colleagues who have no idea and the cycle begins again. Patient care is a responsibility and privilege for your job a pharmacist and this location fails at it time and again.

Seriously I would not give one star for the customer service I received on the phone. The store…read moremanager answered my call and seriously she, Nicole needs customer service lessons. She is very rude and short. The other employees working there are great...no wonder this store has low reviews!!!

I was in Danville for the day and mostly struck out with the local salons who largely didn't carry…read moremy shampoo brand (or have the old formula in stock). Since I was trying Great Clips next door (who does specifically carry it but only had the new bottles) I dropped into this location as well. Luckily they did have a couple bottles in stock (yay!) and I was also able to pick up the items the doctor had recommended that morning for some of my ongoing jaw issues I've been having the last few months. I ended up speaking with the Pharmacy tech who was super helpful and kind and I left with all the things I needed. Although, I am still going to keep searching for every possible shampoo bottle I can get my hands on. So stay tuned.

The store is really clean, and I mostly go there for snacks or gift cards. The cashiers there are…read morereally nice, but sometimes they randomly give me more change even though I told them that's too much

I needed to print photos for my Mom's Memorial. I was unable to download 1 last photo. Rojard, a…read moresales person for Walgreens came to help me. He was kind and patient. I almost cried because I needed those last photos. Thank you, Rojard. I wish more sales people were like Rojard!

I recently moved from Walgreens Pharmacy and Safeway techs and pharmacists were very helpful in…read morethis process. The website takes time to catch up but the people solved problems and helped me help get info after former pharmacy stonewalled.

They always help as much as they can. They are responsive and diligent. They guide you when there…read moreare any issues

My favorite for service as hectic as it can be is CVS for the pharmacy has good hours and better…read morepersonnel then most others including Safeway around the corner but today 4/04/2026 that was a hard 5 is now a one star yes as the technician/pharmacist close minutes early before the end of day, a gentleman walked up, basically yelled at her for closing early and said he would be an asshole that apparently got her attention through the close gate he gave the information to her and she pulled his prescription. To me and Hispanic American I was really pissed off when she kept on saying I'm close. I'm close system down when I pointed out that she's ringing him up and he's paying $100 cash for his prescription, she kept on saying system down I'm closed. so take a look at the picture. Tell me if that's closed or is she actually working so she gets a one star.

Always a problem with this pharmacy. The Pharmacist is always rude and has actually given bad…read moreinformation. Never easy. Alan however is great!