Yesterday, January 13th, at 2 PM, I went to this CVS store, but unfortunately, I had a very…read moreunpleasant shopping experience. I asked a female employee wearing glasses about a promotion on hair dye products. Her explanation completely contradicted the promotional information clearly displayed on the price tag. Due to the inconsistency, I decided not to purchase the product. At this point, she told me I needed to put the item back myself. Honestly, I thought I had misheard her, as I had never encountered this situation in any store before. Of course, I asked again, "Are you telling me to put it back myself?" She firmly replied, "Yes, because you're not buying it." This was the first time I've experienced something like this, and I found her attitude very rude and unprofessional. In my opinion, she is not suited for customer facing sales work. Ironically, her attitude was more like giving orders than providing customer service. In short, this experience left me with a very bad impression and severely impacted my shopping experience. I immediately went to a nearby Safeway , where the same product was not only cheaper but the service was also as attentive as always.

I came to see if there was any Christmas deals left and there was none. All valentine items are…read morehere. This is one of the bigger CVS store in the area, I like this store size. I didn't end up buying anything, but this store is nice and clean.

Amazing upgrade for medicine pickup. There's a a bar code scanner at the bottom of a…read moreterminal/monitor on the counter facing the customer, so if you've already got the bar code (I usually take a screenshot from the CVS app) it becomes a quick, efficient and touchless process. Just scan the barcode and hit 'continue' after verifying the information presented on the screen, then wait for the pharmacy staff to bring your medicines to you.

Who runs this store? There is never anyone staffing this store! I've gone in many times, no one…read moreis up front, it's 11:15am, pharmacy is closed. You would think this was a self service with just video surveillance. I tried calling to ask a simple question about passport photos, this place is open until 10pm, (calling at 7:30pm) nobody answers the phone, either this is just run understaffed or they just don't care about customer service.

Seriously I would not give one star for the customer service I received on the phone. The store…read moremanager answered my call and seriously she, Nicole needs customer service lessons. She is very rude and short. The other employees working there are great...no wonder this store has low reviews!!!

I was in Danville for the day and mostly struck out with the local salons who largely didn't carry…read moremy shampoo brand (or have the old formula in stock). Since I was trying Great Clips next door (who does specifically carry it but only had the new bottles) I dropped into this location as well. Luckily they did have a couple bottles in stock (yay!) and I was also able to pick up the items the doctor had recommended that morning for some of my ongoing jaw issues I've been having the last few months. I ended up speaking with the Pharmacy tech who was super helpful and kind and I left with all the things I needed. Although, I am still going to keep searching for every possible shampoo bottle I can get my hands on. So stay tuned.

The store is really clean, and I mostly go there for snacks or gift cards. The cashiers there are…read morereally nice, but sometimes they randomly give me more change even though I told them that's too much

I needed to print photos for my Mom's Memorial. I was unable to download 1 last photo. Rojard, a…read moresales person for Walgreens came to help me. He was kind and patient. I almost cried because I needed those last photos. Thank you, Rojard. I wish more sales people were like Rojard!

I'm very impressed with this compounding pharmacy and will travel from Tracy to San Ramon to pick…read moreup the prescriptions for my kitty. They are fast in filling the prescriptions, communicate by text, and they are professional and friendly.

We have been using Custom Care compounding for at least 10 years. They have taken care of multiple…read morepets with various medications, and also for custom compounded medications for humans who needed medications that were not available through regular pharmacies due to shortages. Their communication is fantastic, and they take care of getting prescriptions to you quickly and efficiently. I can't say enough nice things.

My dad goes to this pharmacy, and I'm writing this review on his behalf. PJ Jahan, one of the…read morepharmacists here, is truly one of the best we've ever worked with. On multiple occasions, there were issues with my father's prescription refills, and PJ consistently went above and beyond to make sure my dad received his medication on time. His dedication, kindness, and professionalism made a stressful situation so much easier for our family. I sincerely hope his leadership recognizes his value--he absolutely deserves it, and honestly, a promotion too!

P.J. is great and open till 7pm (very helpful). Downstairs from urgent care which made it very…read moreconvenient! I highly recommend this pharmacy! My insurance was welcomed too!

Grabbed a quick white elephant gift from CVS yesterday. Nice clean store with plenty of parking…read more Store was organized and staff was helpful. The pricing was pretty expensive for a CVS. The main issue was once I got to the register, the clerk also works at the photo counter and I had to wait 10 mins to be rang up. I stopped at CVS for a quick in and out but ended up spending more time in line than shopping.

I come here often and I'm surprised to see all the negative comments. I've traveled often and gone…read moreto several CVS locations and this is by far the best pharmacy and front staff assistance I've gotten. I've had all my requests accommodated and calls returned.

I had a very frustrating experience at this CVS Pharmacy today. I arrived at 12:26 PM to pick up a…read moreprescription medication, and the pharmacy refused to help me because they were closing for lunch at 12:30 PM. What I don't understand is why CVS posts that the pharmacy closes from 12:30-1:30 PM, yet the staff is actually shutting things down 5-10 minutes early. We drove out of our way to pick up this medication, only to be turned away. The employee said they needed "five minutes to close and lock up," but all that happened was the gate being pulled down--which took about 30 seconds. Meanwhile, there were people in line, including families with kids, who were also trying to get their prescriptions. What made the situation worse was the attitude of the staff. They were extremely rude, dismissive, and showed zero compassion toward customers who had taken the time to come in before the posted closing time. No one seemed to care that patients rely on these medications. If the pharmacy truly needs to stop serving customers 5-10 minutes before 12:30, then that should be clearly posted. Otherwise, refusing service to people who arrive before the stated closing time is unacceptable. I hope higher management looks into this, because this level of service is incredibly disappointing for a pharmacy where people depend on timely access to their medications.

Although I recently went from a so one star rating because of the pharmacist interaction on two…read moreoccasions who was still working there today, but Shema, the other pharmacist, and Vickie wanted the technicians were quickly and courteously helping everyone that was waiting in a long line. The complexity of some of these prescriptions is vital to someone's health, such as the one I was picking up I'm raising my score up to a three now because of the character of the individuals I encountered were more similar to the ones I've had experience with before.

I came around 10:30am, was 4th person in line. I couldn't get a live person on the phone so had to…read morecome in to check on my son's prescription. I came here and thankfully they had it, but still need to process it. They told me 10 min. It is almost 11am, there is only two people at the counter. One doing flu shot. More people coming to the line. I am still waiting, very disappointed that this is turning into more than 30 min. If I wasn't in a hurry, I wouldn't mind. But I am on a time crunch. They need to staff up in the morning. Someone didn't show up for them this morning. Perhaps provide backup schedule person for staff.

One of the rudest people working at this location. Very very sad to see how they treat patients and…read morehave no patience and empathy to answer questions. When they can't answer a question they just put you on-hold forever. They will transfer you to other colleagues who have no idea and the cycle begins again. Patient care is a responsibility and privilege for your job a pharmacist and this location fails at it time and again.

This review is for the Pharmacy attendant Renee. I was trying to fill a prescription that the…read moreinsurance will not cover. I was about to pay cash. And she told me about the manufacturer coupon with a huge savings. Just a blessing to have talked to her and she saved me so much money. So thankful that she took time to walk me through the process. Continue caring and taking care of patients Renee!!

Always a problem with this pharmacy. The Pharmacist is always rude and has actually given bad…read moreinformation. Never easy. Alan however is great!