My daughter and I were on a mission to find a specific brand of makeup. Honestly, I don't have the…read morepatience to be in the store that long. I like going in, grabbing what I need, pay, and leave. It was a bit busy at 7:30pm on a weeknight. There was only one person at the register and one other person on the floor. The long wait was worth it because Nichole was awesome! Never met someone with the best customer service skills, her positive attitude, and authenticity was very much appreciated. When I shop at a make up store- the people on the floor "try" to match and help, you think what you purchased was right.. you go home, try it and it doesn't work out. This experience was the opposite. Nichole helped and stayed with us until we were satisfied with the product. Again, very much appreciated. We forgot to ask Nicole - what are your work hours? We will definitely be back to this location knowing if Nicole will be working. Thank you!

The saga continues. My complaint with BBB was to be settled with a refund in 7 to 21 days. No…read morerefund to date. I've received nothing with the exceptions of empty promises from Ulta's Guest services and barrages of emails. The worst customer service. No accountability whatsoever. I will be opening up yet another complaint with BBB because of Ulta's failure to adhere to the resolution. Also, every time I contact them I have to recount the details.

I sought out this place because they carry bareMinerals makeup which was recommended to me for…read moreproblem skin. Annabell greeting me right away and listened to what I wanted. She walked me through the product choices and continued to ask me questions to clarify what I was looking for. As she applied/tested the products on me, she explained exactly what she was doing and why. So helpful. I appreciated how Annabell was informative and friendly and not pushy about product or upselling (a big turn off for me). I walked away with several products that I was excited about and understood how to use.

Love this place and having such a nice makeup store so close to where I work. Very friendly and…read moregood selection and they let you test the shades before buying

Came for some small items, and things were mostly $5 or less…read more Very good for small gifts, but not last long likely. Would like more organized sections, some places/shelves were picked through. Like how the cashiers are laid out. Will come again. Parking was plentiful and easy.

Here I am, once again, looking for some blind bags. Why? I'm addicted and I need to feed my…read moreaddiction. Plus I enjoy seeing what different things each Five Below location has. Walked it, greeted quickly. I noticed that the people who work here are incredibly friendly. I also noticed that the building was clean and I mean CLEAN CLEAN. Everything was organized and stocked. Well, stocked until I came to the blind bags/box area. There were these cute BTS blind bags box. Unfortunately it was empty. I settled for a cute Jurassic World blind bag and a One Piece blind bag. Cost me less than $13 dollars! Successfully trip! 5/5

I had a 90 mins bridal makeup but ended up going late Sandy G was so good she told initially that…read moreshe would just do for 60 mins regular since she had next appointment. in that 60 mins she did her magic and did all that I asked for and I was all ready with bridal makeup as I wanted and my look was so good that I got compliments for each and every person I met that evening .I highly recommend her for any wedding makeup .You just ask as per your need and she does her magic. I normally don't like anyones makeup that easily since I myself can do it better but since it was my special day wanted someone else to do it for me.Loved her work and she is best. I had an Indian anniversary party and I felt so so special.thank you Sandy.

Out of all the Sephora's I've been to, this one definitely takes the cake in best staff…read more The store is well stocked, staff is always looking to help and quick to do it, and they're all SO nice. The girls being so sweet and helpful is why this is my favorite location to go to! Thanks to the ladies at this location for making my shopping experience so fun and making sure I leave with what I need every time. :)

I made a special stop here on my way home (I live out of town). Waited for mall to open at 10:00…read more 10:00 came and went a d the lights never went. I could only wait a few minutes because I had to get back on the road but there was a sign on the door from the day before saying they had to close early due to a staffing shortage so...I waited until 10:05 and nobody had arrived. Even if O could have waited longer, they wouldn't have had a cash register up, etc., for awhile. Late to open and not ready to do business?? Not good. They do have good deals but I wasted a lot of time to come here and not be able to buy anything.

Got an email about their sale which ends today, Sunday, July 27, and I came to restock on some…read morestuff. I arrived to find the store closed. Ridiculous, I understand staffing but it says you're open on your website. Completely let me down and not sure I would risk another trip to Livermore for them.

I had a Hydra Facial with Jessica. It was awesome! Each step she explained what she was doing…read moreand the benefit. I was able to see the results after and the proof in the jar of what came off my face. Will be back again!

I'm extremely disappointed with my experience here…read more Before booking, I contacted them multiple times via Instagram and phone to confirm pricing and details specifically for the VI Purify Precision Plus peel. I carefully planned my appointment around an upcoming international trip to ensure I'd have enough time to complete the peeling process and heal fully. On the day of my appointment, I even received a confirmation call, which I confirmed. However, after arriving, being taken to a private room, only then I was informed that they had run out of the VI Purify Precision Plus and only had the VI Peel Advanced available, supposedly for the same price. I felt misled. This is information they could and should have shared ahead of time, either during the confirmation call or at the front desk before having me sign waivers. Instead, I was told only after I was already in the treatment room. Because of my tight schedule and upcoming trip, I felt pressured to proceed. I had also already paid for a babysitter, which made leaving even more difficult. The entire situation felt unprofessional and avoidable. A simple courtesy call would have made a big difference. Instead, I left feeling disappointed and taken advantage of.

I had many facials done over the years from many places and I could definitely say Jin's is the…read moreBEST!!! She does fantastic job, very friendly and professional. She really took her time explaining the products she was using in my skin, also explained how it will help my skin. I'm definitely recommend Jin's Aesthetic to my friends and family. I love the results I got from Jin's...

I had the hydration LED skin therapy with Jin and it was an amazing experience. Jin really took her…read moretime understanding my skin and explaining the process. She is using the latest tech and skin products as well as infusing Korean skin care techniques. Will be back for more!

I came in with my friends and, in all honesty, had a very bad experience with Tessa. We left the…read morestore empty handed and came back a couple days later. We we're helped by Giuliana who was very informal and easy to work with. Definitely recommend getting help from her

The customer service has always been excellent or beyond. The folks who work here are very patient…read moreand knowledgeable. I don't get to come here often, but when i can, the experience has always been great.

Only adding an extra star for the person who helped me with shade matching, she was so sweet and…read moregenuinely helped me find my perfect shade! I'm not sure what her name is but shoutout to her she was so kind :) My issue was with one of the associates I asked a question to regarding a product I was interested in. After she mentioned she's never tried it, she started asking me what my skin care routine was. Honestly I had no issue with that, my issue was her hella critiquing my skin while making these faces (which I don't even think she realizes she makes). It definitely did not make me as a customer feel welcomed, and in the moment I literally said "I know my skin isn't the best right now" cause she just kept it up with her faces and comments. As I was mentioning my skincare routine before applying makeup, she cut me off asking if I exfoliate since she saw I had a few blemishes here and there, and this whole convo wasn't even supposed to be this deep about skincare. I was literally just asking about a makeup product... As a college student with acne prone skin i'm very aware I don't have glowing skin, it's a work in progress. But those faces and attitude was straight up unwarranted. I literally had to just walk away mid speech about her being a "skincare expert", like girl I get it you're trying to be somewhat helpful but there's other ways to assist customers than the way you did. I literally work in sales and there's so many other ways to treat customers that whatever that was.

I came here after work looking for the Vacation by Vacation Body Mist in Vacation. I was told it's…read moresold only online, as it was last summer item, bummer. But after spritzing this fragrance scent in their eau de parfum, I realized this scent was not for me. The staff were friendly and helpful. They offer a hair salon, brow services by Benefit, as well makeup tips and suggestions. The store was well lit and so bright. It's needed when sampling makeup and brow services.

This is for Christopher! I'm so sorry this shout-out is way…read moreoverdue! I got busy and forgot to complete the store survey, and when I tried today, it had already expired. However, you still deserve this recognition. I truly appreciate you. You helped me with my purchase back in November and took so much time and care, especially when assisting me with my points. In all my years as a customer, you have by far been the kindest and most patient person I've ever encountered. Thank you for your genuine kindness and for going above and beyond. Your kind heart will take you far. Hugs!

Love the store and the service. I was looking for a particular cologne in a smaller size and the…read morestaff spent the time to find it for me. Store is mainly for women's cosmetics. But for men's and unisex fragrances they have so many to try out and choose from.