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    Jin Aesthetics

    5.0 (2 reviews)
    Open 9:30 am - 6:30 pm

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    2 years ago

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    2 years ago

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    Ulta Beauty

    Ulta Beauty

    (385 reviews)

    $$

    stopped by to purchase a gift and left getting something for myself too cuz omgggg ulta beauty is…read moreTHAT GIRRRRL. I could probably spend all day here looking at everything but my bank account might not like that lol! I was looking for a gift and asked for assistance, one of the members named Sita assisted me on the floor and was so helpful finding me a perfume gift for a male friend. sometimes I hesitate to ask for help at other stores in general because it's very busy or staff seem preoccupied or not so welcoming. but Sita was more than happy to help. I didn't get the lady's name who was at the front ringing people up but she was so kind, calm, professional, & had a positive attitude, & very helpful too. She helped me find a moisturizer I was looking for and appreciated her assistance as well. I'm so sad our local San Leandro ulta beauty is closed now (which I just found out today lol) but I think Dublin blvd might be my new favorite ulta beauty location cuz the queens here are amazing !! there's plenty of parking also, wasn't packed during mid day timing so definitely will be coming back to this location to do my beauty shopping.

    My daughter and I were on a mission to find a specific brand of makeup. Honestly, I don't have the…read morepatience to be in the store that long. I like going in, grabbing what I need, pay, and leave. It was a bit busy at 7:30pm on a weeknight. There was only one person at the register and one other person on the floor. The long wait was worth it because Nichole was awesome! Never met someone with the best customer service skills, her positive attitude, and authenticity was very much appreciated. When I shop at a make up store- the people on the floor "try" to match and help, you think what you purchased was right.. you go home, try it and it doesn't work out. This experience was the opposite. Nichole helped and stayed with us until we were satisfied with the product. Again, very much appreciated. We forgot to ask Nicole - what are your work hours? We will definitely be back to this location knowing if Nicole will be working. Thank you!

    Ulta Beauty

    Ulta Beauty

    (75 reviews)

    $$

    I came here after work looking for the Vacation by Vacation Body Mist in Vacation. I was told it's…read moresold only online, as it was last summer item, bummer. But after spritzing this fragrance scent in their eau de parfum, I realized this scent was not for me. The staff were friendly and helpful. They offer a hair salon, brow services by Benefit, as well makeup tips and suggestions. The store was well lit and so bright. It's needed when sampling makeup and brow services.

    Only adding an extra star for the person who helped me with shade matching, she was so sweet and…read moregenuinely helped me find my perfect shade! I'm not sure what her name is but shoutout to her she was so kind :) My issue was with one of the associates I asked a question to regarding a product I was interested in. After she mentioned she's never tried it, she started asking me what my skin care routine was. Honestly I had no issue with that, my issue was her hella critiquing my skin while making these faces (which I don't even think she realizes she makes). It definitely did not make me as a customer feel welcomed, and in the moment I literally said "I know my skin isn't the best right now" cause she just kept it up with her faces and comments. As I was mentioning my skincare routine before applying makeup, she cut me off asking if I exfoliate since she saw I had a few blemishes here and there, and this whole convo wasn't even supposed to be this deep about skincare. I was literally just asking about a makeup product... As a college student with acne prone skin i'm very aware I don't have glowing skin, it's a work in progress. But those faces and attitude was straight up unwarranted. I literally had to just walk away mid speech about her being a "skincare expert", like girl I get it you're trying to be somewhat helpful but there's other ways to assist customers than the way you did. I literally work in sales and there's so many other ways to treat customers that whatever that was.

    Jin Aesthetics - skincare - Updated May 2026

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