I love to go to Walmart for almost any occasion whether I have to buy household stuff or water. Some moments are better than others and this place wasn't my favorite it's always busy there's people who are always on my way also it's not, also it's not very clean . read more

I found some good deals online, some items say they have the quantity of 4 or more and will be selling for $1. Obviously I was going to purchase them all. I asked around and every person working said they didnt have it or they never sold it. Even though I showed them on my Walmart app that they have it in stock. They didnt even check the back! Very rude, just keeping the items for themselfs! read more

Best Walmart in the Area. They're open 24 hours and have a Subways. There's a lot of parking available and this place is right off the 10 FWY. Worst thing about it is the lines, which is understandable. All Walmarts have long lines. lol read more

If you're looking for a place to do some people watching, then this is the place! You'll see all types of characters which is at times amusing and or sad or just plain confusing. Besides that, I come here for all my household cleaning products and packaged foods. Best prices in town and good selection of products. I love Target as well but they just don't have as much selection as this or any Walmart for that fact. Their return policy is super lenient which is great and you can return almost anything even if you've used it, as long as you justify why you don't want the product anymore or if it is defective. Some of the cashiers (especially the older ladies) are especially sweet and patient. I love it when I end up checking out with them. On the other hand, there are the less friendly cashiers who are "rough around the edges" but it doesn't really bother me since I'm not there to have a full fledged conversation with them-I just want to pay my bill and get out! The parking lot is pretty big, but it can be a zoo on weekend afternoons. There is A LOT of trash in the parking lot (empty gas bottles, pizza boxes, wrappers and chip bags, cigarette butts, and even a used condom...eeek!) so I wish they would clean it weekly. Not the best Walmart in the area, but it's conveniently located near the 210 and their prices aren't bad either! Good selection on many items. read more

I had the best customer service on a Friday around 2-3pm. One employee in the makeup department checked a few items that were out of stock (in part because people kept stealing the eyeliner I wanted) for me and let me know when they would be expecting more. She was super nice and she mentioned that if you don't like the makeup you purchased you can bring it back if you have the original packaging and receipt. I was looking for some candy, but there weren't enough bags on the shelf. An employee went in the back and brought me out a whole bunch! She was quick and really nice. I can't recall a time I had helpful employees at a store. The store was organized and nice looking, but there are a lot of ghetto people and it wasn't a surprise to hear that makeup gets stolen here. What I did not like is that when I was searching for the "bread" aisle I was directed to the "tortilla" aisle. read more

I was shopping at this store today and everything was fine until I needed help getting a phone charge cable that are locked up in a cabinet . I asked a employee who was on the floor if he has keys to open the case and he stated he was off already I would have to ask the gentleman at the counter so i made my way to the counter and I see two employees having a personal conversation so I said excuse me do you have the key to open the case for a charge cable . And the gentleman named Jorge said yes I do I'll be right there I said ok thank you . As I turned to walk back to the cabinet where the cables where at I hear the associate that was talking to Jorge A female employee shout out loudly and stated don't you hate when they bombard you when they can Clearly see your busy. i myself have been in customer service industries and with my experience with providing exceptional customer service to my customers this would not be tolerated this is unacceptable behavior . ... when a person cares more about having a personal conversation while getting paid to handle the customers of a business and does this it's disrespectful and it really bothered me . I never write reviews but I felt I needed to share this to the business and to the potential customers . I was not able to get the employees name .since I was in the other aisle and she walked off . read more

It looks like this Walmart doesn't really want any business. First they enclose the cosmetics section, won't allow carts in there, and make you pay before leaving the section. Thanks for making me feel like a criminal. Not appreciated, AT ALL! Then I visited today, things are being moved around in the store. Ok I can deal with that but I hope they are nowhere near done as they have wide open empty spaces and worse the aisles are so narrow there's no way there could be two way traffic in the aisles. Very inconvenient! I don't want to park my cart and carry heavy stuff, or anything, back to the end cap sea of carts. BIG THUMBS DOWN WALMART. BACK TO TARGET. read more

This Walmart is unfortunately my go to Walmart. I dreed having to ever return anything here because the people working the return department are ALWAYS understaffed and far from friendly. Most people the work at this Walmart seem to hate life :( read more

Needed help with printing invitations at the service center kiosk and employee Leonard L. really went above and beyond to assist me. He offered great suggestions, was very knowledgable and saved me a giant headache. Great service! read more

One of the most unorganized wal-marts that I have been to especially when it comes to the toy department. When you walk in to this wal-mart I get the vibe that it is very disorganized. Employees are also very hard to reach when needed. If you know where everything is, this wal-mart will get the job done, just be prepared to wait in long lines especially on the weekends. read more

Hahahahaha, I'm reviewing a Wal-Mart! You know, it deserves three stars for being cheap and useful. Besides that, everything here is like decent quality trash. What's made in China, you'll definitely find in a Wal-Mart. Some decent purchases here and there, but people, it's a Wal-Mart. read more

I just bought an Ipod Touch 4G here a few days ago. The place was surprisingly well staffed, and the staff was quite nice. It wasn't too crowded, but for some reason the store felt "run down" when I walked in. Great prices, good value. Can't complain much. read more

Located conveniently near the 210 freeway. My friend and I came here to purchase adult beverages and possible costumes. The adult beverages are in a case and require assistance (good luck finding). There is a seasonal area but it was basically in the middle of the star as opposed to in the back or something like Target. The store is huge but incredibly messy. I'm sure all the employees who have to pick up after the customers HATE their job. To make it worse there are tons of kids on the weekends that I'm sure weekends are the worse days to work. Overall, not the best Walmart I've been to but it gets the job done. Also go to the Checkout stands near the clothing area because there are shorter lines. read more

Where do I start?? Long story short...I left my Christian Dior Sunglasses at the cash register. I didn't notice until I got home which was an hour away. I called the store and Grace picked up the phone, first she told me they were not there! I responded that they are really expensive and could she double check? She placed me on hold and gave it a second look. When she picked up she ask me to describe my glasses, so I did. Grace then told me to come pick them up!! I was so happy when I arrived Vivian had them there waiting on me with a smile! I love these girls not only are they honest, but they have the absolute BEST customer service I have ever witnessed. Thanks ladies keep up the good work! read more

I honestly can't stand this Walmart. Too many people outside trying to sell you stuff or get you to sign something. I already feel uncomfortable in the parking lot here and then have to feel harassed by solicitors while trying to walk in or leave. The inside is always a mess. Everything keeps moving around and is so narrow that people will literally run over you with their carts. I wasn't going to leave a review for this location, but had a very unpleasant experience here last week. I wanted to try on a bra, but wasn't sure how good the fit would be so I went to the fitting room. It was the only item I had to try on and the employee there told me they have a new "policy" where you can't try bras on anymore because in case they get "stretched out" they can't sell them. BUT you are more than welcome to buy it, try it on at home and return it if it doesn't work out......... excuse me but WHAT THE FUCK IS THE POINT OF A FITTING ROOM THEN??????!!!! I don't have time to buy something go home and try it on and come all the way back if it doesn't work out. It's such an inconvenience and unnecessary. So what if everyone returns their tried on at home bras, are you going to sell them then? This "policy" makes 0 sense to me and I've NEVER heard of any other store doing this. I felt like it was targeted towards me because I'm busty and I felt so uncomfortable. I wish I asked to speak to a manager because this is totally bullshit. I tried looking up online to see if this policy was true and no where does it say it, but I did find interesting links online of other people who were mistreated in the same manner and had a similar experience. Honestly, Fuck this Walmart, fuck their dressing room, and fuck their made up policies that seem to be created out of thin air. I hope the media gets involved with this because it's compete bullshit. read more

This place suck, the return took forever even with mobile express return. I stand in line for 20mins mobile express return end up returned at customer service. Will never shop at Walmart again!!!!! Worsting time!!!! read more

Customer Service is terrible and nonexistent here. I called the Electronic department 7 times to look for an item and they never picked up. I was forwarded to Customer service and they put me on hold for 20 minutes twice. When I called in the 3rd time to ask for their names, they wouldn't provide it so now I can't report them. Good thing i don't have to set foot into this ghetto walmart. Call Target and picked up the item in 30 minutes. Never again. read more

Before I go on a Huell Howser- type response of "Wow, that's amazing!" I must confess that this is my first experience at a Walmart. In my twenty one years I had never stepped foot in a Walmart- until last week. We were doing a project that involved fishing wire, paper clips, and straws- and Walmart brought the goods- and so much more. It was written of the great American politician William Jennings Bryan that he was a mile wide and six inches deep. Truth be told, the same can be said about Walmart- they have all the necessities- ammunition, liquor, toys, food, clothes, but not the depth of selection that a specialty store would have. Asking for the party straws from three associates who worked there, I got four different answers, all pointing down an aisle and making vague movements with their dominant hand. Found them myself next to the liquor aisle. Checkout is quick and there also is self-check out also. I have read other reviews complaining about the grimy floors- but I must assure you- if anyone has been to a Pic-N-Save before, it really is nothing to worry about. read more

Wow..Visited Wednesday night at about 8pm and the parking lot was crowded & the store was packed. Someone mentioned in another post about people watching..yep..you can do a lot of people watching. I just kept thinking OMG. For the amount of people there, the store was organized. There was plenty of staff around to ask questions about where to find things. They did have the specific color aquarium rocks I was looking for, they didn't have a portable heater (daughters office is cold), and they didn't have Dove ice-cream I was looking for. Geez..but the lines to pay were so freakin long..I left my basket. I didn't buy anything. I'd probably only go back for the rocks..early in the morning..when most customers are sleeping. read more

Eda E. hit it on the spot when she referred to this walmart as a "visually disgusting store". The store looks rundown and it makes for an horrible shopping experience. I felt I was at a swap meet or something. I'm sticking with target But hey i did get my camping chair for $10 which was $14 at target. Sample price: 12 pack of coke $4.38 at walmart, $3.17 at target. read more

Stopped by to pick up a couple of items tonight--the place was a MESS. I understand that they're undergoing renovations but the store was just so so messy. In addition to the enormous amount of misplaced items, many of the items had already been opened and damaged! Such a disaster... As others have also mentioned, the store is very crowded and there are always lines at the checkout stands. I'd give the store only 2 stars but an extra star for the great customer service tonight! There was a discrepancy on the price of one of the products that I was purchasing but both the cashier and manager on duty were very kind and worked quickly to resolve the issue hassle-free. Despite the subpar condition of the store, I will return just because of my great experience with the employees tonight! read more

What amazes me about this place is the amount of people who will walk through the exit area and look at you like you fucked up because you're using the exit area to exit. My cashier was actually pretty cool. (Which is why it's at 3 stars). Other than him, most the staff blows. So it hadn't really changed. Well its alot more un organized than it used to be. I came here because I needed something that target didn't have on hand. read more

Spoke to an employee over the phone asking if they had a certain item in stock. There was a miscommunication that ended with me driving over 16 miles to this location and them not having the item I was looking for in stock even though they told me they did. I ended up speaking with David the Associate Manager, and even though it was not required for him to help me, he went out of his way to work something out with me that was fair for the time wasted in driving there. His display of professionalism was above and beyond what is typical of Walmart customer service and for that I am leaving a very positive review. It could have easily ended up as a 1 star review but they have good managers here at this Walmart. read more

Shopping at the store alot of inventory was not filled in when to check out my items only 2 cashier where open alot of people had to wait not enough employees to help out bad management no supervision around 7pm on tuesday how sad im going back to Target and do my shopping read more

Not the best Walmart (the clerk that helped me was about as close to incompetent as can be, as she overcharged me by adding an additional item to my order). Items are frequently out of stock or in disarray. Getting in and out of the parking lot, is horrible. read more

This is a smaller store, not one of super stores that Walmart is proud of. But I've always been able to find whatever I needed. You frequently see employees organizing the items on shelves so the store doesn't look messy. If you go during busy hours, paying will take longer than expected. That's why I try during the week right after work. read more

This is my review for the employee name Laura Works in the night shift I wanted to get something from the lock door area and I ask her if she can please help me , she totally ignore me even tho I was right next to her I kept asking if she can help me because there was no none around to help and she kept ignore me and continue to do nonsense It was close to closing time and I was already walking out and then she yells at me to hurry up and that the store was close and to get out !! I don't understand how can someone apply to this types of store for costumer service knowing they won't do the job and treat costumers like crap They shouldn't be allowed to work in costumer service ! I have talk to the manager about this horrible behavior and I hope he does what he needs to do !) but then again the manager was all lost supposedly didn't know who she was , like how can you not know your own employees ! So annoying read more

I won't give this place one star because it's Walmart; what do you expect? If you want better customer service, go to Target. Yes, the prices are a little higher, but so is the cleanliness and service. But I also won't give this place more than two stars... because it sucks. Even by Walmart standards. They should turn it into a Supercenter or close it down. Keeping open a bare-bones, always filthy Walmart doesn't help anyone. read more

This Walmart location is a little better. They have associates with scanners who check the items that customers purchased. That checking step is good for customers who might got over-scanned as well as good for the Walmart company not to short items, loose money too. I hope all of the scanning associates keep up the good work! read more

I want to acknowledge Gloria Zamora she's in the maintenance dept. Thank you Gloria for the AMAZING job you do!! Usually I don't like using public restrooms . I did this time. an Wow I am empressed!! Not only did the restroom smell GREAT but Was very clean. I felt Very safe using the restroom. Also I wanted to say Gloria is a wonderful person very polite. An with some customers it's not easy. But I noticed when a very rude customer was demanding to use the restroom when Gloria was cleaning, Gloria politely directed her to use the other restroom in the store. Great customer service!! Gloria is an ASSET to your company Walmart Duarte!! read more

Thank you so much to Vivian the floor manager who helped us out today. We had a couple questions about returns and she helped us out she was super helpful!!! read more

I went shopping two weeks before Christmas and bought several Christmas leggings and a sweatshirt as gifts for family. Unfortunately, the leggings didn't fit my daughter and the material wasn't comfortable. I drove to Walmart to return them on January 3rd after we got back from visiting her up north. There was a big sign in the returns department that said. NO RETURNS OR EXCHANGES ON XMAS MERCHANDISE. I waited in line because I couldn't image this would mean clothing and I was informed by a rude 'customer service' woman to read the sign and told that there were no exchanges or returns after December 24th. I responded that the gifts weren't given until Christmas Day, the 25th. Why would I return gifts before I give them? Didn't make sense. I wouldn't have bought items that weren't returnable or exchangeable if I had been advised of this before purchasing. There was no sign and no one advised me prior to buying them of this policy. I can understand decorative items not being returnable, but clothing is different. This is unfair and disrespectful of loyal Walmart customers. I called corporate Walmart and was advised that each store manager can make their own return policy. That is fine, but make your customers aware of it ahead of time so they can make an informed decision whether or not to purchase something as a Christmas gift. I wouldn't have bought clothing here and now wouldn't be upset at Walmart. I came to Walmart that day with a list of items to purchase and left without purchasing anything and I don't think that's what Walmart had in mind. read more

Horrible customer service. Only Walmart I have an issue with. I'm trying to get a hold of customer service and when I do, this Hispanic lady has no idea what I'm talking about and decides to transfer me to "electronics". If she doesn't understand English I have no idea why she's on the phone lines. I call again and the same lady answered with horrible attitude. If she hates her job idk why she works there. I asked to be transfer to a manager. I waited over 20 min. Can't anyone answer the damn phones! So many employees working there and not one person can answer friendly and time mannered. read more

It's more of a 3.5 but since the current rating is pretty low I'll be generous. This Walmart isn't as big of the supercenters of course, but they do have a great craft section. I've gone to 3 walmarts in the area and I feel that this one's craft section is probably the most comfortable and easy to navigate, as well as having the largest variety. It has the fabrics, laces, paints, and all the other fun stuff. They do run out of stock of a few items, and sometimes the craft area attendants seem overworked and not pleasant if you ask, but at least they're present. For cheap crafting tools, I definitely come here. read more

This Walmart is the best low prices and I love most of the staff . They have a great evening crew always ready to smile

Not that Walmart's are palaces of Customer Service but this one is particularly awful. Won't accept e-receipts from other stores, treat you like a criminal if you use coupons."Associates " are rude. It's a crappy store - not even a Supercenter - the manager should kiss customers that are willing to shop there - I'm not ever going back - so congratulations goes to the store manager for alienating the customers that PAY YOUR PAYCHECK!!! read more

Called this Walmart because I had an issue with my online order. Was put on hold for 10 minutes, then a man answers "can I help you" asked me for my order # two times and then puts me on hold for another 10 minutes. Comes back on the phone and tells me that he's not able to help me with my order, that he only helps with "pick up orders" and gives me another number to call. So angry because I was on hold for 20 minutes plus to only be given another number to contact! After contacting Walmart.com I was helped in less than a minute and had my online order situated. Within 3/4 minutes being on the phone. This Walmart needs employees that can actually ASSIST customers and not just have them on hold to give them another number to call!! read more

This Walmart has never been clean or easy to purchase items but now that someone decided to spend millions on ripping up the floor and making it look like an ugly warehouse it is even worse. I have a tough time finding anything and if I ask someone they often have no idea where it is either. It is more crowded now with lanes not as wide. Checkout is usually pretty slow. read more

Always wondered why I NEVER come to this location. Let alone Walmart in general although never had any issues with any employees at any store EVER... except today's dummys and the way they do their jobs is shameful and most executives aka your bosses bosses would fire you in an instant for losing them business for the silliest reasons.... denying a man CLEARLY in his 30s a pack of cigarettes for not having i.d. is painful enough... but then how much worse is it when the person goes to their car comes back with 3 copies of the same I d only to have to wait one more time in the same line only to have to be told that my i.d.s 2 expired copies and one on phone identical to the others is against policy... what is your policy anyway? To scan the i.d? If so you should be fired as you didnt scan the lady before me who bought cigarettes. there was no question about legal age the entire time you guys are simply so lame in life that ruining someone's time is the only real power that you'll ever feel. pretty sad Brittney at register 5 on fri June 28th and the clown you call a manager both know nothing about policies , Customer service and why not to allow your irrelevant personal feelings away from conducting your bosses bosses' business.... one positive review gets a couple peoples attention but a negative grasps at least 10 read more

Went to return something at the jewelry department, Paula give us a attitude right away! With my daughter too like she was on the attack, i had a receipt and the tag. She still had poor service and customer satisfaction. read more