I went in there not knowing my serpentine belt had deteriorated right off, and the employee sold me…read morea belt and popped it right on for me. All together I was there less than a 1/2 hr. They will always have my business with customer appreciation like that! Thank you again!! ~Elisa

My car would not start right outside of the shop. Don't know much about cars so I figured I would…read morestop in and ask some questions. The gentleman was extremely rude and was not trying to help at all. Horrible experience, will never go in there again.

Everything is great about this store on Stadium Dr in Kalamazoo, a huge selection of every type and…read moresize of batteries, along with products that use their batteries! (Except a car that is, LOL!) Now add helpful and very nice employees, that will show what you are looking for, or a similar one that you can state it is the one or isn't the one you weee looking for! Then they will confirm they have it or do not? What more could you ask for in a store that sells batteries of every type for whatever you will be using them for! A huge shout out to Interstate Batteries at this location!!! Thank you so much Interstate, and now that we live 12 miles away from here, we still do not hesitate to drive here, unless we need a AA or AAA battery we can purchase anywhere from almost any store that sells these, the special ones we do not know even where to look for let alone find one, this is our store to come to although it is 25 minutes from our home in Vicksburg Mi?

Hybrid battery is in the trunk, clips, carpeting, lots of goofing around just to get to it. JW and…read morecrew did not hesitate to tackle this replacement. In and out in 15 minutes! I'll be back.

If you want to deal with a super nice guy, this may be a place to consider. If you want to get…read moreyour car fixed in a timely fashion or fixed at all, run for the hills. Guy is very nice but doesn't have a good understanding of cars. He only accepts cash, will make you pay up front for the parts he needs. If there is a problem let's say with the brakes and he can't figure it out......he will ask you to bring $1500 on cash so he can just replace the whole ABS system.. Had it towed from his place to a place a mile down the road and they diagnosed and fixed same day. Spent a month and $1100 for this guy at Drake to say he didn't know problem and replace the whole ABS. Again super friendly guy, but clueless

I had a good experience! The fix up was quick and relatively cheap. And the mechanic made…read morerecommendations for dealing with other minor issues on my care. Note: cash only.

Needed my brakes repaired quickly, and they were able to get it done same-day, and for a fair…read moreprice. Very good communication, easy to get a hold of, and quality service.

I needed brakes. When I called, they said I could bring my car in and they would look at it, give…read moreme a quote before completing the work, and have it done within 2 days. Every interaction I had was so genuine and caring, the work was quick, communication was easy, and everything was completed as promised. We will definitely be back!

Twice they have helped me out when I was alone and had no idea what to do! Staff is very helpful…read moreeven 10 minutes from closing' They work long hours and are very helpful!! Come to your car to help diagnose! The extended hours are a blessing! I have gone to the store in South Haven and get the same good service!! Staff is well trained!

this is a WONDERFUL place to go,you can expect AWESOME SERVICE!! I am a 76 year old widow who…read morealways needs help with car problems.i have been to different places in kalamazoo,but I have to say,this was my first time going to O'reilly's.the service i got there was absolutely AWESOME!!!!! I was taken well care of by the Kindest gentleman.he was SO THOROUGH!!!! I WILL NEVER GO ANY PLACE ELSE!!!! O'Reilly is the BEST!!!!!!!!!!!!

Always nice people and they have a inventory of vehicles. They also buy scrap metal and sell new…read moreand used batteries

Never over charged and very friendly service. Now that I have found this junkyard I won't go eles…read morewhere for any parts I need.

Had my 2017 Buick detailed, looks like a brand new car. I take it in each year to have the outside…read morerefinished in the fall and the car always looks good on the outside. But it was getting really dirty on the inside. I have a dog that likes to have treats on the leather passenger seat and smudge up the windows. My friend road in the car on Monday and couldn't believe it's 7 years old. She said it looks like a brand new car.

I called Great Lakes Chemical to have my new HondaCRV undercoating, paint sealed and the interior…read moreprotection done. I worked with Chris H. Chris was extremely helpful and saved us money. I would highly recommend Great Lakes and Chris, thanks again.

Bought muffler unit maybe 217 months ago, they have no system to track the warantee unless you save…read morethe receipt forever, lol. Never returning, what a waste of time and money, the muffler cracked on the largest weld. I guess Auto Value expects us to buy a muffler from them every year. Oreily, Lifetime warantee on welds.... Guess where i shopped. Thanks for being so helpful that you lost about 3k a year over 1 part. I will shop for our 3 cars at oreily now. Im sure products are fine there, but their mufflers are crappy.